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HR Strategy for the
Future
Adding VALUE no
matter your role in
the organization
Richard Fagerlin
Pea k S ol ut ions
HR Strategy of
the Future
=
Strategic
Thinking
PERMIT + PROMOTE = CULTURE
CULTURE is the sum of
what you PERMIT and what
you PROMOTE
Keynote-Presentation-Adding-Strategic-Value.pdf
Keynote-Presentation-Adding-Strategic-Value.pdf
HEALTHY vs UNHEALTHY ORGANIZATIONS
Health is
how the
ship is run,
no matter
who is at
the helm
and what
waves rock
the vessel.
CLARITY
EXECUTION
(RE-THINK)
COHESION
Organizational
Health Model
Team members have firm
grasp of the guiding
principles, strategy, values.
They know where we are
going and why!
CLARITY
WE BUY-IN
We are committed
to working
together to make
this work.
COHESION
Teams are efficiently aligned to achieve
meaningful goals, they know their progress
and hold each other accountable.
They get it done.
EXECUTION
ORGANIZATIONAL HEALTH
Rank 1 - 3
Clarity
1
Cohesion
2
Execution
3
CLEAR &
COHESIVE
FUN (but not productive)
CLARITY
EXECUTION
(RE-THINK)
COHESION
COHESIVE &
EXECUTE
MISGUIDED (but together)
CLARITY
EXECUTION
(RE-THINK)
COHESION
CLEAR & EXECUTING
QUICK RESULTS
(but not long-term)
CLARITY
EXECUTION
(RE-THINK)
COHESION
CLARITY
EXECUTION
(RE-THINK)
COHESION
PATH TO
IRRELIVANCE
Management vs. Leadership
ORDER
vs
DISRUPTION
TACTICAL
vs
STRATEGIC
RIGHT NOW
vs
THE FUTURE
TASKS
vs
PEOPLE
What is needed
from me
RIGHT NOW?
MINDSET MODEL
ATTITUDES drive ACTIONS
Keynote-Presentation-Adding-Strategic-Value.pdf
WORDS THAT DESTROY
progress | joy | self | others
WORDS THAT BUILD
progress | joy | self | others
Keynote-Presentation-Adding-Strategic-Value.pdf
SOUNDTRACK:
1. Story you are telling YOURSELF about YOURSELF ?
2. Story you are telling YOURSELF about SOMEONE ELSE ?
EVERYONE NEEDS A
C.P.A.
You can tell whether a man
is CLEVER by his answers.
You can tell whether a man
is WISE by his questions.
Naguib Manfouz
Strategic
THINKING
Questions
Four Action Framework
Strategic THINKING Questions
• What needs to be true for this to work?
• What important topic are we NOT talking about
right now?
• What’s different THIS time?
• What’s the WISE thing to do?
• Why? Why? Why? Why? Why?
• What’s the 1 thing…?
Strategic THINKING Questions
Strategic
THINKING
Questions
• And what else?
• What’s the evidence of that?
• What would you do?
• What’s the real problem for you?
• In what areas are we “UNDER” or “OVER” served?
• How would you destroy this team in 3 easy moves?
Post Meeting: Questions to Ask
Strategic
THINKING
Questions
• How effective was this meeting?
• How strategic were our discussions?
• Did we get thoughtful input from everyone?
• How prepared were you for this meeting today?
• Did we have good resources to make this a healthy and
effective meeting? If so…? If not….?
• What was the best thing that happened today?
• What could have been/gone better today.
• What would you have missed had I not been here?
Polarity Management
CLEAR FLEXIBLE
1. Does this problem or
tension keep RESURFACING?
2. Are there MATURE ADVOCATES
on both sides of the issue?
3. Are the two sides of the
tension INTERDEPENDENT?
The truth is that the best
leaders don’t resolve ALL the
tension. They learn how to USE
TENSION For the sake of
progress. Every organization,
therefore, has problems that
shouldn’t be solved.
Focus Efforts UPSTREAM
Keynote-Presentation-Adding-Strategic-Value.pdf
Whose job is it to make sure that
certain things DON’T
HAPPEN?
 Whose job is it to prevent GOOD PEOPLE from leaving?
 Whose job is it to make sure the CULTURE doesn’t slowly creep away?
 Whose job is it to make sure POLICIES don’t have unintended
consequences?
 Whose job is it to ask the tough QUESTIONS?
Time to Unlearn Some Things
What do you need to
Unlearn?
Your Choice…
LEADER > EXPERT
Choose LEADER over expert
Your Choice…
 Choose CLARTY over MORE
 SURRENDER vs. PROTECT rights
 Do the RIGHT thing
 Stop hiding behind POLICIES
 Rules without RELATIONSHIP leads to
REBELLION
 Show up STRONG
HR Strategy for the Future
Adding VALUE no
matter your role in
the organization
Richard Fagerlin
Pea k S ol ut ions

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Keynote-Presentation-Adding-Strategic-Value.pdf