First Ark is a social landlord in Knowsley, one of the most deprived boroughs in the UK. They identified their community investment priorities through traditional methods, networking, government policy, and being in the community. Their four themes are people, partnerships, sustainable communities, and environment. They deliver investment through engaging employees, customers, suppliers, and partners. Success is measured through consultation, a BITC check-up, social value methodology, internal quality challenges, and future use of project methodologies and SROI methodology. Partnerships and measuring success are key to their approach.