Knowing your customers
1 like1,983 views
Knowing your customers is important for businesses to guide decisions, ensure the right products are created to satisfy customer needs, and speak in a language customers understand in order to find where customers are, differentiate from competition, and ultimately grow revenue. Understanding customers informs product innovation and design and helps companies define, develop and deploy customer-centric products and services.
1 of 10
Downloaded 75 times
More Related Content
What's hot (15)
Ad
Viewers also liked (20)
Ad
More from Brainmates Pty Limited (20)
Recently uploaded (20)
Knowing your customers
- 1. Knowing Your Customers WHY its important for every business? Adrienne Tan, Senior Consultant www.brainmates.com.au June 2010 Page no.
- 2. Its Important to Know Who Your Customers Are
- 3. WHY?
- 4. 1. Guides Business Decisions
- 5. 2. Ensures the ‘Right’ Product is Created to Satisfy Needs
- 6. 3. Speak in Language That Customers Understand
- 7. 4. Find Where Customers Are
- 8. 5. Differentiate from the Competition
- 9. 6. Ultimately, Growing Revenue
- 10. Product innovation and design. brainmates leads companies to define, develop and deploy customer-centric products and services. www.brainmates.com.au +61 (2) 9232 8147 Page no.