Knowledge management system in the team
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The document discusses Knowledge Management at THE TEAM, a UK design agency. It describes various tools and processes used at THE TEAM to manage knowledge, including an internal wiki for sharing knowledge, an online CRM system, internal messaging tools, a people finder application, and creative councils. It also discusses the impacts of effective knowledge management, such as improved budgets, profits, and market research. Challenges include keeping up with rapidly changing design trends and translating ideas into words. Knowledge is created and shared through various modes, including tacit-to-tacit knowledge sharing in meetings and explicit-to-explicit sharing through their digital platform.
Knowledge management system in the team
- 1. GREAT MINDS LIKE TO THINK THE TEAM, Knowledge Management System Knowledge and Competitive Advantage Personal Assignment: Pramita Wardani 1140003121
- 2. THE TEAM is one of the UK’s most effective integrated design agencies focused on delivering brilliant and brave ideas. What is THE TEAM doing?
- 3. Ideas Practical Creativity Expertise THE TEAM Clients :
- 6. The Creative Process: • Consultation • Meetings • Questionnaire • Proposal • Research &Design Concept • Selection and Approval • Development • Approval and progress • Final overview and quality check • Project wrap up
- 8. The Team Digital Internal website of knowledge sharing
- 9. Online CRM System Helps to track the relationship with the customers
- 11. People Finder Application to find the right person to do particular projects
- 14. 1 2 3 Budgets Profit Market Research
- 15. 4 5 6 Culture Open-minded Up-to-date information
- 16. What are the challenges? Rapid changing of design trends Hard to translate idea to words Design is art
- 17. How does it work?
- 18. theTeam. Knowledge Management Framework PROJECT INTERNAL ACTIVITIES EKSTERNAL EVALUATION ACTIVITIES Kick off The Team Benchmarki Final Meeting Wiki ng Overview The Team Knowledge External Quality Digital Sharing Events Check The Creative PORTAL Library E-learning Council
- 19. The Team. Evaluation Tools Suitability Content, Concept from the first Design Mood brief Quality Paper Materials, Video Specification Channel The Creative Council
- 20. theTeam. 4 modes knowledge creation Tacit to Tacit Tacit to Explicit Explicit to Explicit Explicit to Tacit Knowledge Sharing The Team Wiki The Team Digital E-learning Kick off Meetings E-mail Blast Library
- 21. Great minds like to think Knowledge Management System at The Team Pramita Wardani | 1140003121