The document discusses India's potential for electronic democracy (e-democracy) through citizen engagement using social media and mobile technology. It outlines the VOTERS framework for e-democracy, which stands for verifiable, open, transparent, empathetic, responsive, and sensitive. Recent anti-corruption protests in India engaged millions of citizens online and off to demand reforms. If implemented, the VOTERS framework could help the government become more transparent, responsive to citizens, and accountable through open consultation and access to information online.