SlideShare a Scribd company logo
15 - 16 November, Wembley Stadium, UK
2022
(W)www.projectcontrolexpo.com/uk (M) +44 (0) 203 883 1386​ (E)info@projectcontrolexpo.com​​
How to get dashboards that you can
trust enough to make multi-million £ decisions
More data, more dashboards
Volume of data created, captured, copied, and
consumed worldwide
Statista 2022
Forecast
The last 5 years have seen an explosion of
dashboards
Trust can be maximised by
identifying the biggest eroders
of trust and applying strategies
to overcome them.
2
Dashboards? Great! But
do people trust them?
Trust isn’t always an
abstract concept.
1
“60% of organizations say they
are not very confident in their
D&A insights”
Building trust in analytics, KPMG, 2016
Just because you have a dashboard, doesn’t mean
people on your project trust it.
By making the decision to publish a dashboard you
are opening a Pandora’s box of new complexities:
? Data collection
? Data cleaning
? Data transformation
? User interface design
? User experience
Stephen
Herd
Data & Digital
Director
Introduction
Chartered Mechanical Engineer
MEng Mechanical Engineering
PhD Mechanical Engineering
EPC, Big 4, Tech start-up
Will
Needham
Data & Digital
Lead
Introduction
Chartered Construction Manager
BSc Architectural Engineering
MSc Data Science
Tier 1 Main Contractor, Engineering
Consultancy, Tech start-up
We bring control and clarity to projects
by combining our extensive engineering and
construction know-how with the latest
technology
to implement pragmatic solutions
that work for everyone from the site operative
up to the project board.
Crude Oil Refinery Product
Data Value?
?
You have worked on a project with
a dashboard
Keep you hand raised ✋ if:
you TRUSTED that dashboard?
Can you put your finger on
exactly why you didn’t trust it?
Poll ✋ Raise your hand if…
Transparency
Assurance
Capability
We’ve identified three cornerstones for building trust in project
dashboards
Trust breaks
down when…
Transparency
Data processing
steps are not known
or obvious
Data sources
are hidden
why?
Diamond provenance
Document your data sources and
data processing steps, and build
awareness on the project
1
“Documentation”
Data catalogue
Strategies for
transparency
Document your data sources and
data processing steps, and build
awareness on the project
Greater control over the creation
and management of key project
datasets (data governance)
1
2
Strategies for
transparency
Strategies for
transparency
Document your data sources and
data processing steps, and build
awareness on the project
Greater control over the creation
and management of key project
datasets (data governance)
Engage with users during the
development process
1
2
3
Client
Trust breaks
down when…
Assurance
Visual layout and
styling looks
unprofessional
and inconsistent
The user can spot
errors
How do we assure engineering?

Meets users
stories

Calculations
have been
specified and
coded correctly

33 point visual
checklist
Strategies to assure
quality
Manual peer review of
dashboard quality
1
Strategies to assure
quality
Manual peer review of
dashboard quality
Build automated, tested and
robust data pipelines
1
2
Ingest Store Process
Serve
User Software
Software
databas
e
User Test
Strategies to assure
quality
Manual peer review of
dashboard quality
Show evidence of data
validation to the user
3
1
Build automated, tested and
robust data pipelines
2
Trust breaks
down when…
Capability
Insufficient data
literacy to
understand
what is being
presented
Question marks
regarding the
capability of the
team implementing
solutions
COVID ‘upskilling’
Upskilling through visualisation
and documentation
1
Strategies to build
capability
Strategies to build
capability
Upskilling through visualisation
and documentation
Recruit a strong team/
hire in experts
1
2
Strategies to build
capability
Upskilling through visualisation
and documentation
Recruit a strong team/
hire in experts
Upskill your team, and your
audience
3
1
2
Laminar Way
Recap
Document your data sources and
data processing steps
Manual peer review of dashboard
quality
Upskilling through visualisation and
documentation
Greater control over the creation and
management of key project datasets
Build automated, tested and robust
data pipelines
Recruit a strong team/ hire in experts
Engage with users during the
development process
Show evidence of data validation to
the user
Upskill your team, and your audience
THANK YOU

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Laminar Projects | PCE 2022 Presentation.ppt

  • 1. 15 - 16 November, Wembley Stadium, UK 2022 (W)www.projectcontrolexpo.com/uk (M) +44 (0) 203 883 1386​ (E)info@projectcontrolexpo.com​​ How to get dashboards that you can trust enough to make multi-million £ decisions
  • 2. More data, more dashboards Volume of data created, captured, copied, and consumed worldwide Statista 2022 Forecast The last 5 years have seen an explosion of dashboards
  • 3. Trust can be maximised by identifying the biggest eroders of trust and applying strategies to overcome them. 2 Dashboards? Great! But do people trust them? Trust isn’t always an abstract concept. 1 “60% of organizations say they are not very confident in their D&A insights” Building trust in analytics, KPMG, 2016 Just because you have a dashboard, doesn’t mean people on your project trust it. By making the decision to publish a dashboard you are opening a Pandora’s box of new complexities: ? Data collection ? Data cleaning ? Data transformation ? User interface design ? User experience
  • 4. Stephen Herd Data & Digital Director Introduction Chartered Mechanical Engineer MEng Mechanical Engineering PhD Mechanical Engineering EPC, Big 4, Tech start-up
  • 5. Will Needham Data & Digital Lead Introduction Chartered Construction Manager BSc Architectural Engineering MSc Data Science Tier 1 Main Contractor, Engineering Consultancy, Tech start-up
  • 6. We bring control and clarity to projects by combining our extensive engineering and construction know-how with the latest technology to implement pragmatic solutions that work for everyone from the site operative up to the project board. Crude Oil Refinery Product Data Value? ?
  • 7. You have worked on a project with a dashboard Keep you hand raised ✋ if: you TRUSTED that dashboard? Can you put your finger on exactly why you didn’t trust it? Poll ✋ Raise your hand if…
  • 8. Transparency Assurance Capability We’ve identified three cornerstones for building trust in project dashboards
  • 9. Trust breaks down when… Transparency Data processing steps are not known or obvious Data sources are hidden why?
  • 11. Document your data sources and data processing steps, and build awareness on the project 1 “Documentation” Data catalogue Strategies for transparency
  • 12. Document your data sources and data processing steps, and build awareness on the project Greater control over the creation and management of key project datasets (data governance) 1 2 Strategies for transparency
  • 13. Strategies for transparency Document your data sources and data processing steps, and build awareness on the project Greater control over the creation and management of key project datasets (data governance) Engage with users during the development process 1 2 3 Client
  • 14. Trust breaks down when… Assurance Visual layout and styling looks unprofessional and inconsistent The user can spot errors
  • 15. How do we assure engineering?
  • 16.  Meets users stories  Calculations have been specified and coded correctly  33 point visual checklist Strategies to assure quality Manual peer review of dashboard quality 1
  • 17. Strategies to assure quality Manual peer review of dashboard quality Build automated, tested and robust data pipelines 1 2 Ingest Store Process Serve User Software Software databas e User Test
  • 18. Strategies to assure quality Manual peer review of dashboard quality Show evidence of data validation to the user 3 1 Build automated, tested and robust data pipelines 2
  • 19. Trust breaks down when… Capability Insufficient data literacy to understand what is being presented Question marks regarding the capability of the team implementing solutions
  • 21. Upskilling through visualisation and documentation 1 Strategies to build capability
  • 22. Strategies to build capability Upskilling through visualisation and documentation Recruit a strong team/ hire in experts 1 2
  • 23. Strategies to build capability Upskilling through visualisation and documentation Recruit a strong team/ hire in experts Upskill your team, and your audience 3 1 2 Laminar Way
  • 24. Recap Document your data sources and data processing steps Manual peer review of dashboard quality Upskilling through visualisation and documentation Greater control over the creation and management of key project datasets Build automated, tested and robust data pipelines Recruit a strong team/ hire in experts Engage with users during the development process Show evidence of data validation to the user Upskill your team, and your audience

Editor's Notes

  • #3: Positive slide: It’s easier than ever to create a dashboard: For the creator: People can download Power BI Desktop for free and start building Many construction companies have Enterprise agreements with Microsoft meaning its easier than ever to deploy dashboards (security and billing taken care of by IT). Power BI is built in a way to make it intuitive for Engineering types – and people comfortable with Excel. For the user: From a user perspective, it is appealing to have an interactive way to explore data about projects. All of this means that we have seen an explosion in the creation of dashboards on construction projects
  • #8: So that’s a bit about us, what about you?