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Generative artificial intelligence is a game
changer in the business world
Welcome to the world of (un)talented amateurs
Peter Trkman, 3.10.2023
2
O meni v 60 sekundah
• Sodelovanje/vodenje na številnih svetovalnih in raziskovalnih projektih s področja
poslovne informatike
• Raziskovalno, pedagoško in strokovno delo s področja privzemanja tehnologije,
digitalne preobrazbe, poslovne analitike, poslovnih modelov in managementa
tveganj
• Gostoval na WU Wien, Humboldt univerzi, QUT v Brisbaneu, ATU, Almaty,
Kazahstan, UFES, IMT Dubai, KNU, Koreja, Sichuan University, Universidad de
los Andes, Universidad del Pacifico, University of Aarhus, Pforzheim University,
DHBW Mosbach, FWO, NCN.
• Več kot 9000 avtorjev raziskovalnih člankov je menilo, da je moje delo relevantno
• Še noben študent mi ni rekel: “vi pa res nimate pojma, kaj se dogaja v podjetjih”.
• Mi pa 4 otroci vsak teden rečejo: “fotr, ti pa res nimaš pojma, kaj se dogaja v šoli”
Kontakt:
peter.trkman@ef.uni-lj.si
https://www.linkedin.com/in/peter-trkman/ (jutri bodo dostopne tudi te prosojnice)
3
Kaj o meni pravi Bing in Webpilot/ChatGPT
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10 urno predavanje v 10 sekundah
“Živimo v času nenehnih sprememb”
Eksponentna rast sposobnosti AI in uporabe orodij. Česar danes še ni, bo jutri
obstajalo
Marsikatero današnje znanje jutri ne bo več potrebno
Potrebna sprememba sposobnosti zaposlenih in podjetij
Strah nas je kaj prinaša jutri; kakšni šoki nas čakajo
The one thing that does not change is that at any and every time it appears that
there have been 'great changes‘.
Within a Budding Grove, Marcel Proust
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Izhodišča
Vsi primeri v nadaljevanju so generirani z moje strani, posebej za to delavnico,
vendar so v angleščini, ker orodja (zaenkrat) v slovenščini še slabše delujejo.
Za večino primerov nisem porabil več kot nekaj sekund dela.
Večinoma gre za tekst, na podoben način pa lahko generirate skoraj karkoli, od slik,
filmov, postov za družbena omrežja, progrmske opreme.
Pri večini uporabljenih orodij (razen ChatGPT4 in MidJourney) uporabljena
brezplačna različica
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Izhodišča: Kaj že vemo?
Računalniki programirajo, pišejo pesmi in domače naloge, upravljajo robote, odpirajo
vrata, kažejo čustva (Sophia, Hanson Robotics), retuširajo, rišejo slike, pišejo
članke, se pogovarjajo z otroki, razlagajo medicinske izvide, sprejemajo naročilo
(Alexa), igrajo poker in Diplomacy, snemajo filme, odgovarjajo na izpitna vprašanja in
celo naredijo CFA izpit:
https://www.investopedia.com/chatgpt-passes-cpa-exam-on-second-attempt-750161
5
7
Primeri orodij
Vir: https://www.aifire.co/
In še veliko več
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Dodatki za posamezno orodje (ChatGPT)
https://www.scriptbyai.com/chatgpt-store-plugins-list/
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Orodja večajo produktvnost in kakovost
Vir: Študija raziskovalcev s Harvarda,MITin Boston Consulting Group: Dell'Acqua et al: Navigating the Jagged Technological Frontier: Field
Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
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30 urna delavnica v 300 sekundah
Primeri uporabe orodij – nekaj generiranih vsebin
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Primer: kako UI spreminja finančno poročanje
Title: Harnessing the Power of AI: Transforming Financial Reporting
Introduction: In today's rapidly evolving business landscape, staying ahead of the game requires agility, efficiency, and accurate decision-making. As financial reporting
plays a crucial role in understanding a company's financial health and making informed decisions, organizations are turning to artificial intelligence (AI) to enhance
this critical process. By leveraging AI technologies, companies can streamline their financial reporting, improve data analysis, and gain valuable insights that drive
strategic decision-making. In this blog post, we'll explore how AI is revolutionizing financial reporting and its benefits for organizations.
Automation for Efficiency: AI enables the automation of repetitive and time-consuming tasks involved in financial reporting. From data entry and reconciliation to report
generation, AI-powered systems can handle these processes more efficiently and accurately, freeing up finance professionals to focus on higher-value activities. This
automation not only saves time but also reduces the risk of errors, ensuring more reliable and consistent financial reporting.
Advanced Data Analysis: With the ability to process and analyze vast amounts of financial data, AI unlocks valuable insights that might otherwise go unnoticed. AI
algorithms can identify patterns, trends, and anomalies in financial data, empowering finance professionals to make data-driven decisions. By leveraging AI-powered
data analysis, companies can gain a deeper understanding of their financial performance, detect potential risks, and seize new opportunities in a highly competitive
market.
Predictive Analytics for Future Planning: One of the most powerful applications of AI in financial reporting is predictive analytics. By utilizing historical financial data and
other relevant information, AI algorithms can forecast future trends, such as revenue growth, customer behavior, or market changes. These predictive insights assist
organizations in strategic planning, budgeting, and risk assessment. Armed with accurate forecasts, companies can make proactive decisions, mitigate risks, and
capitalize on emerging opportunities.
Natural Language Processing (NLP) for Unstructured Data: Financial reporting often involves analyzing unstructured data from various sources, such as financial reports,
regulatory filings, news articles, and social media. AI-powered NLP technologies can extract information from these unstructured sources, summarize and categorize
it, and provide finance professionals with valuable insights. This not only saves time but also enhances the accuracy and comprehensiveness of financial analysis,
enabling organizations to make well-informed decisions.
Strengthening Fraud Detection: AI algorithms are highly effective in detecting fraudulent activities within financial data. By analyzing patterns and anomalies in transactions,
AI systems can identify potential fraud and irregularities that may go unnoticed by traditional methods. With AI-powered fraud detection, organizations can strengthen
their internal controls, reduce financial risks, and protect their assets.
Ensuring Compliance and Regulatory Adherence: The regulatory landscape is constantly evolving, placing increasing pressure on organizations to ensure compliance with
financial reporting standards. AI can play a vital role in monitoring financial transactions and data to identify and mitigate compliance risks. By continuously analyzing
data for adherence to regulations, AI-powered systems assist organizations in meeting reporting requirements, minimizing errors, and avoiding penalties.
Personalized Insights and Real-time Reporting: AI enables the generation of personalized financial insights tailored to stakeholders' needs. By customizing reports,
dashboards, and visualizations, organizations can provide executives, investors, and other stakeholders with real-time, relevant information. This empowers
stakeholders to make informed decisions and enhances transparency within the organization.
Conclusion: Artificial intelligence is revolutionizing the financial reporting process, enabling organizations to automate tasks, unlock valuable insights, and make data-driven
decisions. By harnessing the power of AI, finance professionals can streamline processes, improve accuracy, and focus on strategic analysis. As AI continues to
evolve, its role in financial reporting will only become more significant, empowering organizations to adapt to changing
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Primer: Zakaj vlagati v vzajemne sklade
As an AI language model, I can provide you with some general guidance on investing in mutual funds. However, please note that
investment decisions should be based on careful consideration of your financial goals, risk tolerance, and personal
circumstances. It's always a good idea to consult with a financial advisor or do thorough research before making any investment
decisions. Here are some steps you can follow:
1.Set your investment goals: Determine what you want to achieve with your investment, such as long-term growth, income, or
capital preservation. This will help you choose a mutual fund that aligns with your objectives.
2.Assess your risk tolerance: Consider how much risk you are willing to take. Mutual funds can range from conservative (low risk)
to aggressive (high risk). Understanding your risk tolerance will help you narrow down your options.
3.Understand different types of mutual funds: Mutual funds can be categorized into various types, such as equity funds (invest in
stocks), bond funds (invest in fixed-income securities), balanced funds (a mix of stocks and bonds), index funds (passively track a
specific market index), or sector-specific funds (focused on a particular industry). Each type has its own level of risk and potential
return.
4.Research and compare funds: Once you have identified your goals, risk tolerance, and the type of mutual fund you are
interested in, research and compare different funds within that category. Look for their historical performance, expense ratios,
fund manager expertise, investment philosophy, and any associated fees.
5.Check fund expenses: Expense ratios represent the annual fees charged by mutual funds. Lower expense ratios are generally
preferable as they can eat into your overall returns over time. Compare the expense ratios of different funds and choose one
that offers a good balance between cost and performance.
6.Consider diversification: Diversification is an essential strategy to spread risk. Look for funds that provide a diversified portfolio
across different asset classes, sectors, and geographical regions. This can help mitigate the impact of any individual investment's
poor performance.
7.Review the fund's track record: Past performance is not a guarantee of future results, but it can provide insights into how a
fund has performed in different market conditions. Analyze a fund's historical returns over multiple time periods and compare
them with its benchmark index and peer group.
8.Read the fund's prospectus: The fund's prospectus contains important information about its investment strategy, objectives,
risks, and costs. Make sure to review it thoroughly to ensure you understand what you're investing in.
9.Consider professional advice: If you're unsure about which mutual fund to choose, seek advice from a qualified financial
advisor. They can assess your individual situation, provide personalized recommendations, and help you make informed
investment decisions.
Remember, investing in mutual funds involves risk, including the potential loss of principal. It's important to carefully consider
your own financial situation and risk tolerance before making any investment decisions.
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Primer blog posta
https://www.postgenerator.app/
Primeri blog objav
Želim odpreti tajsko restavracijo v Ljubljani.
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Govor direktorja
Prompt Write me a speech for a CEO that needs to announce the merger of the company that will result in a 20% employees layout
Odgovor
Ladies and gentlemen,
Good morning/afternoon/evening, and thank you for joining me today. As CEO of this incredible company, I stand before you with mixed emotions but unwavering
conviction. Today, I have an important announcement to make that will shape the future of our organization and propel us towards even greater success.
Before I delve into the details, I want to acknowledge the incredible efforts and dedication of each and every one of you. Our employees are the heartbeat of this
organization, driving our growth and achievements. It is with profound respect for your contributions that I address you today, fully aware of the implications of the decision
we have made.
In the dynamic and ever-evolving world of business, we must adapt to changing market forces to remain competitive. Today, I am pleased to announce a merger that will
combine the strengths and expertise of two exceptional organizations. This strategic move is a significant milestone in our journey towards greater heights, as it will
position us as a global leader in our industry.
However, I understand that with this merger comes a certain level of apprehension and concern. Regrettably, one of the unavoidable consequences of this merger is a
necessary reduction in our workforce. Approximately 20% of our employees will be affected by this transition. I want to assure you that this decision was not taken lightly.
We understand the impact it has on the lives of our valued employees and their families.
We are committed to handling this transition with compassion and empathy. We will provide comprehensive support to those affected, including severance packages,
outplacement services, and access to resources to facilitate their career transitions. Moreover, we will strive to ensure that the process is transparent and fair, with open
lines of communication to address any questions or concerns that may arise.
It is important to remember that this merger is not solely about cutting costs or increasing efficiency. It is about the long-term sustainability and growth of our organization.
By coming together with another exceptional company, we are creating a stronger, more resilient entity. This merger will provide us with a broader customer base,
enhanced technological capabilities, and an expanded talent pool, allowing us to deliver even greater value to our clients and stakeholders.
In the face of change, it is natural to experience a range of emotions. However, I ask each and every one of you to remain steadfast and focused on our shared vision. Our
success has always been built upon a strong foundation of teamwork, innovation, and dedication. Together, we will overcome the challenges that lie ahead and emerge
stronger than ever before.
I urge you to support one another during this transitional period. Our company has always prided itself on its strong culture and unwavering commitment to excellence. Let
us use this moment as an opportunity to reinforce those values and come together as a united front. Together, we can weather any storm and continue to achieve
greatness.
In conclusion, I want to express my deep gratitude to each and every one of you for your unwavering dedication to our company. Change is never easy, but it is through
change that we grow and evolve. I am confident that this merger will unlock a world of new possibilities and ensure our long-term success.
Thank you for your unwavering support, and let us march forward, shoulder to shoulder, towards a brighter future.
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Kaj napiše zaposleni direktorju
Dear [Boss's Name],
I hope this letter finds you well. I wanted to take a moment to express my sincere gratitude for the opportunity to be a part of the
[Company Name] team. Over the years, I have learned and grown both personally and professionally, and I am proud to have
been a contributing member of our organization.
I am aware of the challenges we currently face, and I understand that difficult decisions may have to be made to ensure the
company's success. I want to emphasize my dedication to our team and my commitment to helping us weather this storm.
However, I also want to stress a critical point: we are a team, not a family.
I fully understand that the dynamics of a workplace are different from those of a family. While we share common goals and
collaborate on various projects, the company ultimately exists to achieve its objectives and ensure its sustainability. I recognize
that difficult choices, such as layoffs, may become necessary for the greater good of the organization.
Nevertheless, I would like to highlight my contributions to our team and the value I bring to our projects and goals. I have
consistently demonstrated my dedication by [mention specific achievements or projects]. I believe that my skills and
experience can continue to benefit the company, even during challenging times.
I am willing to adapt, take on additional responsibilities, and work closely with my colleagues to help us overcome the obstacles we
face. I am confident that, together, we can find creative solutions to the challenges ahead.
If there are concerns about my performance or areas where I can improve, I am open to constructive feedback and will work
diligently to address any issues. I value our team and the relationships we have built, and I am committed to doing my part to
contribute positively to our collective success.
In closing, I kindly request that you reconsider any decision to let me go. I am eager to continue being a valuable member of our
team and contributing to our shared objectives. I believe that, as a team, we can emerge from these challenging times stronger
and more resilient than ever.
Thank you for taking the time to read this letter, and for your understanding of my perspective. I look forward to discussing this
matter further and finding a solution that benefits both me and our organization.
18
Kaj lahko zaposleni vpraša?
19
Kaj pove odpuščeni oče svoji hčerki
My dear daughter,
I hope you're having a good day. There's something important I need to talk to you about. You know how I go to work every day and how
much I enjoy my job. Well, there have been some changes happening at my company, and I wanted to let you know what's going on.
You see, sometimes companies have to make difficult decisions to stay strong and successful. Unfortunately, the company I work for is
going through a merger, which means they are combining with another company. This merger will bring some changes, and one of
those changes is that some people, including me, may lose their jobs.
I want you to know that this decision was not because of anything I did wrong. Sometimes, when companies come together, they have to
make adjustments to make sure everything runs smoothly. It's called a layoff, and it means that some people will have to find new jobs.
I know this news might be a little scary and confusing for you. It's okay to feel worried or sad about it. But I want you to know that our family
will be okay. We have savings, and I will do my best to find a new job as soon as possible. We will be strong together and support
each other during this time.
I also want you to know that losing a job doesn't mean that I'm any less capable or valuable. It's just a temporary setback, and I will use this
time to find new opportunities and explore different paths. Sometimes, challenges like these can lead to even better things in the
future.
I want you to understand that this situation is not your fault. Sometimes life throws us unexpected curveballs, but it's how we handle them
that matters. We will stick together as a family and face this challenge with courage and resilience.
If you have any questions or concerns, please don't hesitate to ask. I'm here to listen and support you through this. We will get through this
tough time together, and I promise to keep you updated on any new developments.
Remember, our love and strength as a family will always guide us. Thank you for being such an understanding and amazing daughter. I'm
proud of you, and together, we can overcome anything that comes our way.
I love you more than words can express.
Your loving father
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Konceptualno: Česa GAI ne bo naredil?
Se še spomnite blockchaina? COVID-19 ter ‘new normal’? PSD-2? Metaverse? 3D
tiskanja? Kvantnega računalništva?
Ne, AI 'prompt engineer’ (“jobs can pay up to $375,000 a year and don't always require a background in tech) ni poklic prihodnosti
Vir: https://finance.yahoo.com/news/ai-prompt-engineer-jobs-pay-201001072.html
“The question of whether a computer can think is no more interesting than the question of whether a submarine can swim” (Edsger Dijkstra,
1984)
Machines will be capable, within twenty years, of doing any work a man can do.
- Herbert Simon,1965
(Simon je 1978 dobil Nobelovo nagrado za ekonomijo. V letu 2001 je umrl)
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Zakaj zdaj in kaj se bo zgodilo?
Zakaj zdaj takšna pozornost:
• Enostavnost in praktičnost uporabe
• Teme, ki so blizu znanjskim delavcem: kreativnost, humor, razumevanje vprašanj
• Izjemna raznolikost uporabe
• Kreiranje vsebin/slik ni več samo poceni ampak ima (praktično) nične mejne stroške
• Odpira temeljna ‘filozofska’ vprašanja, kaj je kreativnost in ‘človeškošt’
• “small talk” v pisni komunikaciji bo izumrl
• človeškost bo hkrati izgubila in pridobila
• sledite panogam okoli sebe in prilagajajte delo in vsebino
• kako delati z zaposlenimi in strankami
22
Kaj je kreativnost?
23
Kaj je razumevanje?
Moj primer za študente: Let’s say that you will be a consultant for WMS
implementation and your customer will ask you: “what is the support for order picking
by voice offered by your WMS? Which are the main expected problems in its
implementation in my company? What is the pay-back period?”
Your response can’t be: “Hm, wait for a few minutes for me to ask ChatGPT ver. 10
what WMS, payback period and order picking are”.
You will need a profound theoretical knowledge, practical experience, ability to
analyse and apply your insights into a specific context of a company, ability to
communicate with diverse audiences...and then the ability to get things done.
24
Kaj je humor: Stand-up o meni
Now, Peter is known for his expertise in Digital Transformation. And by that, I mean he's finally learned how to
change his Zoom background without turning himself into a potato. Progress, right?
Speaking of progress, Peter's been teaching Electronic Business for years. But ask him to set up his new
smartphone? Well, let's just say he's still waiting for the paper manual to arrive in the mail.
"Peter's all about that digital transformation. I tried to 'digitally transform' once. Ended up buying a smart fridge.
Now even my refrigerator's smarter than me! Every time I open it, I feel like it's judging me. 'Oh, another
midnight snack, Kevin? Really?’”
"Ever notice how professors have this unique ability to make the simplest things sound so complicated? I mean, I
once asked Peter about his morning routine, and he gave me a 30-minute lecture on the 'Strategic
Implications of Early Morning Cognitive Processes in Decision Making.' I just wanted to know if he's a coffee
or tea guy!“
And let's talk about his research in Business Models Innovation. Peter, the only business model I've seen you
innovate lately is figuring out how many times you can wear the same shirt in a week before anyone notices.
Spoiler: It's three.
But in all seriousness, Peter's dedication to his work is unmatched. I mean, who else would play the 'Beer Game'
and call it 'interactive learning content'? Only a genius... or someone who really loves beer.
"Peter je tako navajen na konference, da ko je organiziral družinsko srečanje, je vsakemu članu družine dal ime
in priimek na priponki. In seveda, predavanje o pravilni uporabi daljinskega upravljalnika."
"Peter je bil gostujoči predavatelj na toliko univerzah, da se sprašujem, če ima v vsaki državi drugo družino. 'O,
to je moja družina iz Finske. In to je moja družina iz Španije...'"
25
Kaj je humor: Stand-up o meni za mojega sina
🎤 "Hey, have you guys met my dad, Dr. Peter Trkman? You know, the guy who thinks having a PhD means he's an
expert at EVERYTHING? Like, 'Dad, just because you have a PhD doesn't mean you're a master at Fortnite!'"
🎤 "So, my dad's a professor, right? And he's always talking about 'supply chains.' I asked him, 'Dad, is that like when I
link all my LEGO pieces together?' He just laughed and said, 'Kind of, but with fewer colorful bricks and more
spreadsheets.'"
🎤 "You know how some dads have a 'dad joke'? My dad has a 'professor joke.' Every time I ask him a question, he says,
'Let's turn that into a research project!' I'm like, 'Dad, I just wanted to know where my soccer ball is.'"
🎤 "My dad's always on his computer, typing away. One day I asked him, 'Dad, are you chatting with your friends?' And he
said, 'No, I'm writing a research paper.' And I thought, 'Wow, that's a really long message to a friend!'"
🎤 "I told my dad I wanted to be just like him when I grow up. He said, 'Does that mean you'll spend hours reading and
writing about business stuff?' I said, 'No, I just want your cool professor glasses!'"
🎤 "Last week, my dad tried to explain his job to me. He said he 'teaches people about business.' I said, 'Oh, like when
you teach me to save my allowance?' He laughed and said, 'Exactly, but with bigger numbers and fewer toys.'"
🎤 "You know, my dad's pretty famous in his world. He's got thousands of citations. I thought that meant he got in trouble
a lot, but apparently, it's a good thing in the professor world!"
🎤 "Veste, moj oče plačuje za moje ure klavirja. Ko sem ga vprašal, zakaj, je rekel: 'Ker upam, da boš nekoč zaslužil
dovolj, da mi boš lahko kupil nov teniški lopar!'"
26
“Small talk” v pisni komunikaciji bo izumrl
Dolga, skrbno pripravljena besedila so v preteklosti služila kot znak avtorjeve zavzetosti.
Primeri:
• Blogovske objave: koristen, hiter pregled za novince in tudi znak avtorjeve usposobljenosti na tem področju
• Podrobna priporočilna pisma: znana osebnost je bila pripravljena prosilcu nameniti uro svojega časa
• Dolga opravičilna e-poštna sporočila (ali ljubezenska pisma): res vam je mar za nekoga
• Dolga e-poštna sporočila direktorja: objava je pomembna in direktor si je vzel veliko časa, da je skrbno preučil
predlagane spremembe
Z generatorji besedil je ustvarjanje vsebine poceni in enostavno. Kar je poceni in enostavno, ne more biti razlikovalni
dejavnik. Verjetno bodo pomembnejša postala majhna dejanja, ki jih ni mogoče sprogramirati.
Pogosto si rečem, "This is such G(pt)ibberish, I need to shorten it“
https://www.linkedin.com/posts/peter-trkman_chatgpt-activity-7064566258532311040-nivt
27
Primer email komunikacije
Dear Professor Trkman, I hope you are well and reading my email. I'm writing to see if there's any way I could possibly
get more credit on the final test. I must pass this exam in order to successfully retake the year, therefore I'm
motivated to make the most of this chance. Please let me know if there are any possibilities or options that I may
take advantage of to boost my grade or show that I'm serious about learning the material. I am more than willing to
invest the time and effort required to improve my exam score, whether it be through more assignments, projects, or
any other method. I want to thank you in advance for taking into consideration my request and for your ongoing
assistance with my studies. I appreciate your knowledge and advice, and I'm determined to make the most of this
chance. I appreciate you taking the time to read this. I appreciate you taking my request into consideration, and I
eagerly await your response. Sincerely, [ime].
28
Can you write me a long and polite answer to this
studens questions (the short answer is no)
Dear Ms. [ime],
I hope this message finds you well. Thank you for reaching out to me with your concerns and your request for additional credit on the final test. I appreciate your dedication
to your studies and your commitment to passing the exam and successfully retaking the year.
I want to begin by acknowledging your determination and motivation to make the most of this opportunity. It's clear that you take your education seriously, and I commend
your willingness to invest the time and effort required to improve your exam score.
While I understand your request, I want to be transparent with you and let you know that, at this time, it may not be possible to grant additional credit on the final test. The
grading process is typically structured and follows established guidelines to ensure fairness and consistency for all students. Deviating from these guidelines can be
challenging and may not be in line with the university's policies and procedures.
However, I want to assure you that there are other ways to improve your understanding of the material and enhance your chances of success on the final test. Here are
some suggestions:
Study Groups: Consider forming or joining a study group with classmates. Collaborative learning can often provide fresh perspectives and insights into the course
material.
Office Hours: Take advantage of my office hours or seek clarification on any topics you find challenging. I'm here to assist you and provide guidance.
Practice Exams: Review past exams or practice questions to familiarize yourself with the format and types of questions that may appear on the final test.
Additional Resources: Explore additional textbooks, online resources, or tutorials related to the subject matter. Sometimes, different sources can provide alternative
explanations that resonate with your learning style.
Time Management: Ensure you allocate sufficient time for studying and revising the material. Create a study schedule and stick to it to cover all necessary topics.
Self-assessment: Continuously assess your understanding of the material through self-quizzes and self-tests. Identify areas where you need improvement and focus your
efforts accordingly.
While these suggestions may not directly lead to extra credit, they can significantly contribute to your preparation and comprehension of the course material, ultimately
improving your performance on the final test.
I want to reiterate my appreciation for your proactive approach to your education and your diligence in seeking ways to excel academically. Please know that I am here to
support you in your learning journey, and I will do my best to assist you in any way I can within the boundaries of the established grading system.
If you have any further questions or if there's anything specific you'd like to discuss regarding your studies or the final test, please don't hesitate to reach out. Your
dedication to your education is admirable, and I am confident that with your perseverance and hard work, you will make the most of this opportunity.
Thank you once again for your email and for your understanding. I look forward to our continued collaboration in your academic pursuits.
Kako spremeniti procese in postopke?
Dejanska polja iz prijavnega obrazca
30
Zakaj je nesmiselno: tipičen tekst
31
Izziv: vse več bo AI vsebin
32
Sledite panogam okoli sebe
Zgodovinski primer: Potrebne inovacije za odprtje bankomatov:
- Drugačna vrsta materialov
- Video zasloni
- Plastika
- Magnetni trak
- Windows operacijski sistem
- Algoritmi za enkripcijo PIN
Velike spremembe tudi za planiranje v restavracijah
Vir: https://www.theatlantic.com/technology/archive/2015/03/a-brief-history-of-the-atm/388547/
Glejte tudi primer za TV in za samovozeča avtomobila:
https://www.linkedin.com/pulse/business-models-using-my-research-teaching-peter-trkman/
Kaj za vas (z vidika zaposlenih, strank, konkurence, znanj, komplementarnih panog) pomeni za vse to
33
Kaj to pomeni za vas?
Ne spremljajte nedavnih hypeov, razen če so koristni za trženjske namene.
Vsaka napoved o prihodnosti je napačna.
Razmislite, kako navduševati stranke in zaposlene
Razmislite, kako signalizirati resnost in kako preverjati signale drugih (‘signalling
theory’)
Razmislite o tem, kako razviti vsebino, ki jo je mogoče uporabljati z umetno
inteligenco (podobno kot strojno prevajanje)
Razmislite, kako kreirati AI-optimizacijski tekst (podobno kot SEO načela)
34
Izziv: AIO namesto SEO
35
Izziv: AIO namesto SEO
36
37
Končni izziv AI
Kako zgraditi algoritem, ki bo prepoznal zaskrbljenost strank in razloge zanjo ter
razumel, da bo z 12 črkami na papirju močno zmanjšal skrbi in omogočil uspešno
dokončanje procesa. Oh, pomagal je tudi "babičin pogled“ referentke, ki je to
predlagala.
Vir: https://www.linkedin.com/pulse/power-human-digital-world-peter-trkman/
Končna misel
#chatgpt je velika tema.Vendar ga ne uporabljajte preveč. Sami pišite osebna e-
poštna sporočila.
Trenutno lahko dolgi, lepo napisani ChatGPT maili še delujejo
Bolj ko postaja naš svet digitalen, bolj so majhni, človeški koraki ključni
Prošnja nekomu za uslugo (ali ljubezensko pismo) naj ne bo dolgo, generično
besedilo z umetno inteligenco, temveč kratko sporočilo "ni mi vseeno zate".
39
Končna misel (nad.)
Če je vaš tekst/sporočilo/slika vsebinsko
neključen:
• razmislite, ali se ga da ukiniti (neko polje v
obrazcu) ali zamenjati s klikom (npr. potrdilo
udeležbe na sestanku, zahvala za odgovor);
• če ne, ga pripravite z LLM.
Če je vaša vsebina ključna:
• osnutek pripravite z LLM
• potem pa ta osnutek uporabite kot vzorec...
česa ne napisati
Če vas zanima več
Vabljeni na: https://www.cpoef.si/open-programs/generativna-umetna-inteligenca/
7. novembra 2023, od 9:00 do 12:15 ure

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Large language models in business - conceptual changes and examples

  • 1. Generative artificial intelligence is a game changer in the business world Welcome to the world of (un)talented amateurs Peter Trkman, 3.10.2023
  • 2. 2 O meni v 60 sekundah • Sodelovanje/vodenje na številnih svetovalnih in raziskovalnih projektih s področja poslovne informatike • Raziskovalno, pedagoško in strokovno delo s področja privzemanja tehnologije, digitalne preobrazbe, poslovne analitike, poslovnih modelov in managementa tveganj • Gostoval na WU Wien, Humboldt univerzi, QUT v Brisbaneu, ATU, Almaty, Kazahstan, UFES, IMT Dubai, KNU, Koreja, Sichuan University, Universidad de los Andes, Universidad del Pacifico, University of Aarhus, Pforzheim University, DHBW Mosbach, FWO, NCN. • Več kot 9000 avtorjev raziskovalnih člankov je menilo, da je moje delo relevantno • Še noben študent mi ni rekel: “vi pa res nimate pojma, kaj se dogaja v podjetjih”. • Mi pa 4 otroci vsak teden rečejo: “fotr, ti pa res nimaš pojma, kaj se dogaja v šoli” Kontakt: peter.trkman@ef.uni-lj.si https://www.linkedin.com/in/peter-trkman/ (jutri bodo dostopne tudi te prosojnice)
  • 3. 3 Kaj o meni pravi Bing in Webpilot/ChatGPT
  • 4. 4 10 urno predavanje v 10 sekundah “Živimo v času nenehnih sprememb” Eksponentna rast sposobnosti AI in uporabe orodij. Česar danes še ni, bo jutri obstajalo Marsikatero današnje znanje jutri ne bo več potrebno Potrebna sprememba sposobnosti zaposlenih in podjetij Strah nas je kaj prinaša jutri; kakšni šoki nas čakajo The one thing that does not change is that at any and every time it appears that there have been 'great changes‘. Within a Budding Grove, Marcel Proust
  • 5. 5 Izhodišča Vsi primeri v nadaljevanju so generirani z moje strani, posebej za to delavnico, vendar so v angleščini, ker orodja (zaenkrat) v slovenščini še slabše delujejo. Za večino primerov nisem porabil več kot nekaj sekund dela. Večinoma gre za tekst, na podoben način pa lahko generirate skoraj karkoli, od slik, filmov, postov za družbena omrežja, progrmske opreme. Pri večini uporabljenih orodij (razen ChatGPT4 in MidJourney) uporabljena brezplačna različica
  • 6. 6 Izhodišča: Kaj že vemo? Računalniki programirajo, pišejo pesmi in domače naloge, upravljajo robote, odpirajo vrata, kažejo čustva (Sophia, Hanson Robotics), retuširajo, rišejo slike, pišejo članke, se pogovarjajo z otroki, razlagajo medicinske izvide, sprejemajo naročilo (Alexa), igrajo poker in Diplomacy, snemajo filme, odgovarjajo na izpitna vprašanja in celo naredijo CFA izpit: https://www.investopedia.com/chatgpt-passes-cpa-exam-on-second-attempt-750161 5
  • 8. 8 Dodatki za posamezno orodje (ChatGPT) https://www.scriptbyai.com/chatgpt-store-plugins-list/
  • 9. 9 Orodja večajo produktvnost in kakovost Vir: Študija raziskovalcev s Harvarda,MITin Boston Consulting Group: Dell'Acqua et al: Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
  • 10. 10 30 urna delavnica v 300 sekundah Primeri uporabe orodij – nekaj generiranih vsebin
  • 11. 11 Primer: kako UI spreminja finančno poročanje Title: Harnessing the Power of AI: Transforming Financial Reporting Introduction: In today's rapidly evolving business landscape, staying ahead of the game requires agility, efficiency, and accurate decision-making. As financial reporting plays a crucial role in understanding a company's financial health and making informed decisions, organizations are turning to artificial intelligence (AI) to enhance this critical process. By leveraging AI technologies, companies can streamline their financial reporting, improve data analysis, and gain valuable insights that drive strategic decision-making. In this blog post, we'll explore how AI is revolutionizing financial reporting and its benefits for organizations. Automation for Efficiency: AI enables the automation of repetitive and time-consuming tasks involved in financial reporting. From data entry and reconciliation to report generation, AI-powered systems can handle these processes more efficiently and accurately, freeing up finance professionals to focus on higher-value activities. This automation not only saves time but also reduces the risk of errors, ensuring more reliable and consistent financial reporting. Advanced Data Analysis: With the ability to process and analyze vast amounts of financial data, AI unlocks valuable insights that might otherwise go unnoticed. AI algorithms can identify patterns, trends, and anomalies in financial data, empowering finance professionals to make data-driven decisions. By leveraging AI-powered data analysis, companies can gain a deeper understanding of their financial performance, detect potential risks, and seize new opportunities in a highly competitive market. Predictive Analytics for Future Planning: One of the most powerful applications of AI in financial reporting is predictive analytics. By utilizing historical financial data and other relevant information, AI algorithms can forecast future trends, such as revenue growth, customer behavior, or market changes. These predictive insights assist organizations in strategic planning, budgeting, and risk assessment. Armed with accurate forecasts, companies can make proactive decisions, mitigate risks, and capitalize on emerging opportunities. Natural Language Processing (NLP) for Unstructured Data: Financial reporting often involves analyzing unstructured data from various sources, such as financial reports, regulatory filings, news articles, and social media. AI-powered NLP technologies can extract information from these unstructured sources, summarize and categorize it, and provide finance professionals with valuable insights. This not only saves time but also enhances the accuracy and comprehensiveness of financial analysis, enabling organizations to make well-informed decisions. Strengthening Fraud Detection: AI algorithms are highly effective in detecting fraudulent activities within financial data. By analyzing patterns and anomalies in transactions, AI systems can identify potential fraud and irregularities that may go unnoticed by traditional methods. With AI-powered fraud detection, organizations can strengthen their internal controls, reduce financial risks, and protect their assets. Ensuring Compliance and Regulatory Adherence: The regulatory landscape is constantly evolving, placing increasing pressure on organizations to ensure compliance with financial reporting standards. AI can play a vital role in monitoring financial transactions and data to identify and mitigate compliance risks. By continuously analyzing data for adherence to regulations, AI-powered systems assist organizations in meeting reporting requirements, minimizing errors, and avoiding penalties. Personalized Insights and Real-time Reporting: AI enables the generation of personalized financial insights tailored to stakeholders' needs. By customizing reports, dashboards, and visualizations, organizations can provide executives, investors, and other stakeholders with real-time, relevant information. This empowers stakeholders to make informed decisions and enhances transparency within the organization. Conclusion: Artificial intelligence is revolutionizing the financial reporting process, enabling organizations to automate tasks, unlock valuable insights, and make data-driven decisions. By harnessing the power of AI, finance professionals can streamline processes, improve accuracy, and focus on strategic analysis. As AI continues to evolve, its role in financial reporting will only become more significant, empowering organizations to adapt to changing
  • 12. 12 Primer: Zakaj vlagati v vzajemne sklade As an AI language model, I can provide you with some general guidance on investing in mutual funds. However, please note that investment decisions should be based on careful consideration of your financial goals, risk tolerance, and personal circumstances. It's always a good idea to consult with a financial advisor or do thorough research before making any investment decisions. Here are some steps you can follow: 1.Set your investment goals: Determine what you want to achieve with your investment, such as long-term growth, income, or capital preservation. This will help you choose a mutual fund that aligns with your objectives. 2.Assess your risk tolerance: Consider how much risk you are willing to take. Mutual funds can range from conservative (low risk) to aggressive (high risk). Understanding your risk tolerance will help you narrow down your options. 3.Understand different types of mutual funds: Mutual funds can be categorized into various types, such as equity funds (invest in stocks), bond funds (invest in fixed-income securities), balanced funds (a mix of stocks and bonds), index funds (passively track a specific market index), or sector-specific funds (focused on a particular industry). Each type has its own level of risk and potential return. 4.Research and compare funds: Once you have identified your goals, risk tolerance, and the type of mutual fund you are interested in, research and compare different funds within that category. Look for their historical performance, expense ratios, fund manager expertise, investment philosophy, and any associated fees. 5.Check fund expenses: Expense ratios represent the annual fees charged by mutual funds. Lower expense ratios are generally preferable as they can eat into your overall returns over time. Compare the expense ratios of different funds and choose one that offers a good balance between cost and performance. 6.Consider diversification: Diversification is an essential strategy to spread risk. Look for funds that provide a diversified portfolio across different asset classes, sectors, and geographical regions. This can help mitigate the impact of any individual investment's poor performance. 7.Review the fund's track record: Past performance is not a guarantee of future results, but it can provide insights into how a fund has performed in different market conditions. Analyze a fund's historical returns over multiple time periods and compare them with its benchmark index and peer group. 8.Read the fund's prospectus: The fund's prospectus contains important information about its investment strategy, objectives, risks, and costs. Make sure to review it thoroughly to ensure you understand what you're investing in. 9.Consider professional advice: If you're unsure about which mutual fund to choose, seek advice from a qualified financial advisor. They can assess your individual situation, provide personalized recommendations, and help you make informed investment decisions. Remember, investing in mutual funds involves risk, including the potential loss of principal. It's important to carefully consider your own financial situation and risk tolerance before making any investment decisions.
  • 14. Primeri blog objav Želim odpreti tajsko restavracijo v Ljubljani.
  • 15. 15
  • 16. 16 Govor direktorja Prompt Write me a speech for a CEO that needs to announce the merger of the company that will result in a 20% employees layout Odgovor Ladies and gentlemen, Good morning/afternoon/evening, and thank you for joining me today. As CEO of this incredible company, I stand before you with mixed emotions but unwavering conviction. Today, I have an important announcement to make that will shape the future of our organization and propel us towards even greater success. Before I delve into the details, I want to acknowledge the incredible efforts and dedication of each and every one of you. Our employees are the heartbeat of this organization, driving our growth and achievements. It is with profound respect for your contributions that I address you today, fully aware of the implications of the decision we have made. In the dynamic and ever-evolving world of business, we must adapt to changing market forces to remain competitive. Today, I am pleased to announce a merger that will combine the strengths and expertise of two exceptional organizations. This strategic move is a significant milestone in our journey towards greater heights, as it will position us as a global leader in our industry. However, I understand that with this merger comes a certain level of apprehension and concern. Regrettably, one of the unavoidable consequences of this merger is a necessary reduction in our workforce. Approximately 20% of our employees will be affected by this transition. I want to assure you that this decision was not taken lightly. We understand the impact it has on the lives of our valued employees and their families. We are committed to handling this transition with compassion and empathy. We will provide comprehensive support to those affected, including severance packages, outplacement services, and access to resources to facilitate their career transitions. Moreover, we will strive to ensure that the process is transparent and fair, with open lines of communication to address any questions or concerns that may arise. It is important to remember that this merger is not solely about cutting costs or increasing efficiency. It is about the long-term sustainability and growth of our organization. By coming together with another exceptional company, we are creating a stronger, more resilient entity. This merger will provide us with a broader customer base, enhanced technological capabilities, and an expanded talent pool, allowing us to deliver even greater value to our clients and stakeholders. In the face of change, it is natural to experience a range of emotions. However, I ask each and every one of you to remain steadfast and focused on our shared vision. Our success has always been built upon a strong foundation of teamwork, innovation, and dedication. Together, we will overcome the challenges that lie ahead and emerge stronger than ever before. I urge you to support one another during this transitional period. Our company has always prided itself on its strong culture and unwavering commitment to excellence. Let us use this moment as an opportunity to reinforce those values and come together as a united front. Together, we can weather any storm and continue to achieve greatness. In conclusion, I want to express my deep gratitude to each and every one of you for your unwavering dedication to our company. Change is never easy, but it is through change that we grow and evolve. I am confident that this merger will unlock a world of new possibilities and ensure our long-term success. Thank you for your unwavering support, and let us march forward, shoulder to shoulder, towards a brighter future.
  • 17. 17 Kaj napiše zaposleni direktorju Dear [Boss's Name], I hope this letter finds you well. I wanted to take a moment to express my sincere gratitude for the opportunity to be a part of the [Company Name] team. Over the years, I have learned and grown both personally and professionally, and I am proud to have been a contributing member of our organization. I am aware of the challenges we currently face, and I understand that difficult decisions may have to be made to ensure the company's success. I want to emphasize my dedication to our team and my commitment to helping us weather this storm. However, I also want to stress a critical point: we are a team, not a family. I fully understand that the dynamics of a workplace are different from those of a family. While we share common goals and collaborate on various projects, the company ultimately exists to achieve its objectives and ensure its sustainability. I recognize that difficult choices, such as layoffs, may become necessary for the greater good of the organization. Nevertheless, I would like to highlight my contributions to our team and the value I bring to our projects and goals. I have consistently demonstrated my dedication by [mention specific achievements or projects]. I believe that my skills and experience can continue to benefit the company, even during challenging times. I am willing to adapt, take on additional responsibilities, and work closely with my colleagues to help us overcome the obstacles we face. I am confident that, together, we can find creative solutions to the challenges ahead. If there are concerns about my performance or areas where I can improve, I am open to constructive feedback and will work diligently to address any issues. I value our team and the relationships we have built, and I am committed to doing my part to contribute positively to our collective success. In closing, I kindly request that you reconsider any decision to let me go. I am eager to continue being a valuable member of our team and contributing to our shared objectives. I believe that, as a team, we can emerge from these challenging times stronger and more resilient than ever. Thank you for taking the time to read this letter, and for your understanding of my perspective. I look forward to discussing this matter further and finding a solution that benefits both me and our organization.
  • 19. 19 Kaj pove odpuščeni oče svoji hčerki My dear daughter, I hope you're having a good day. There's something important I need to talk to you about. You know how I go to work every day and how much I enjoy my job. Well, there have been some changes happening at my company, and I wanted to let you know what's going on. You see, sometimes companies have to make difficult decisions to stay strong and successful. Unfortunately, the company I work for is going through a merger, which means they are combining with another company. This merger will bring some changes, and one of those changes is that some people, including me, may lose their jobs. I want you to know that this decision was not because of anything I did wrong. Sometimes, when companies come together, they have to make adjustments to make sure everything runs smoothly. It's called a layoff, and it means that some people will have to find new jobs. I know this news might be a little scary and confusing for you. It's okay to feel worried or sad about it. But I want you to know that our family will be okay. We have savings, and I will do my best to find a new job as soon as possible. We will be strong together and support each other during this time. I also want you to know that losing a job doesn't mean that I'm any less capable or valuable. It's just a temporary setback, and I will use this time to find new opportunities and explore different paths. Sometimes, challenges like these can lead to even better things in the future. I want you to understand that this situation is not your fault. Sometimes life throws us unexpected curveballs, but it's how we handle them that matters. We will stick together as a family and face this challenge with courage and resilience. If you have any questions or concerns, please don't hesitate to ask. I'm here to listen and support you through this. We will get through this tough time together, and I promise to keep you updated on any new developments. Remember, our love and strength as a family will always guide us. Thank you for being such an understanding and amazing daughter. I'm proud of you, and together, we can overcome anything that comes our way. I love you more than words can express. Your loving father
  • 20. 20 Konceptualno: Česa GAI ne bo naredil? Se še spomnite blockchaina? COVID-19 ter ‘new normal’? PSD-2? Metaverse? 3D tiskanja? Kvantnega računalništva? Ne, AI 'prompt engineer’ (“jobs can pay up to $375,000 a year and don't always require a background in tech) ni poklic prihodnosti Vir: https://finance.yahoo.com/news/ai-prompt-engineer-jobs-pay-201001072.html “The question of whether a computer can think is no more interesting than the question of whether a submarine can swim” (Edsger Dijkstra, 1984) Machines will be capable, within twenty years, of doing any work a man can do. - Herbert Simon,1965 (Simon je 1978 dobil Nobelovo nagrado za ekonomijo. V letu 2001 je umrl)
  • 21. 21 Zakaj zdaj in kaj se bo zgodilo? Zakaj zdaj takšna pozornost: • Enostavnost in praktičnost uporabe • Teme, ki so blizu znanjskim delavcem: kreativnost, humor, razumevanje vprašanj • Izjemna raznolikost uporabe • Kreiranje vsebin/slik ni več samo poceni ampak ima (praktično) nične mejne stroške • Odpira temeljna ‘filozofska’ vprašanja, kaj je kreativnost in ‘človeškošt’ • “small talk” v pisni komunikaciji bo izumrl • človeškost bo hkrati izgubila in pridobila • sledite panogam okoli sebe in prilagajajte delo in vsebino • kako delati z zaposlenimi in strankami
  • 23. 23 Kaj je razumevanje? Moj primer za študente: Let’s say that you will be a consultant for WMS implementation and your customer will ask you: “what is the support for order picking by voice offered by your WMS? Which are the main expected problems in its implementation in my company? What is the pay-back period?” Your response can’t be: “Hm, wait for a few minutes for me to ask ChatGPT ver. 10 what WMS, payback period and order picking are”. You will need a profound theoretical knowledge, practical experience, ability to analyse and apply your insights into a specific context of a company, ability to communicate with diverse audiences...and then the ability to get things done.
  • 24. 24 Kaj je humor: Stand-up o meni Now, Peter is known for his expertise in Digital Transformation. And by that, I mean he's finally learned how to change his Zoom background without turning himself into a potato. Progress, right? Speaking of progress, Peter's been teaching Electronic Business for years. But ask him to set up his new smartphone? Well, let's just say he's still waiting for the paper manual to arrive in the mail. "Peter's all about that digital transformation. I tried to 'digitally transform' once. Ended up buying a smart fridge. Now even my refrigerator's smarter than me! Every time I open it, I feel like it's judging me. 'Oh, another midnight snack, Kevin? Really?’” "Ever notice how professors have this unique ability to make the simplest things sound so complicated? I mean, I once asked Peter about his morning routine, and he gave me a 30-minute lecture on the 'Strategic Implications of Early Morning Cognitive Processes in Decision Making.' I just wanted to know if he's a coffee or tea guy!“ And let's talk about his research in Business Models Innovation. Peter, the only business model I've seen you innovate lately is figuring out how many times you can wear the same shirt in a week before anyone notices. Spoiler: It's three. But in all seriousness, Peter's dedication to his work is unmatched. I mean, who else would play the 'Beer Game' and call it 'interactive learning content'? Only a genius... or someone who really loves beer. "Peter je tako navajen na konference, da ko je organiziral družinsko srečanje, je vsakemu članu družine dal ime in priimek na priponki. In seveda, predavanje o pravilni uporabi daljinskega upravljalnika." "Peter je bil gostujoči predavatelj na toliko univerzah, da se sprašujem, če ima v vsaki državi drugo družino. 'O, to je moja družina iz Finske. In to je moja družina iz Španije...'"
  • 25. 25 Kaj je humor: Stand-up o meni za mojega sina 🎤 "Hey, have you guys met my dad, Dr. Peter Trkman? You know, the guy who thinks having a PhD means he's an expert at EVERYTHING? Like, 'Dad, just because you have a PhD doesn't mean you're a master at Fortnite!'" 🎤 "So, my dad's a professor, right? And he's always talking about 'supply chains.' I asked him, 'Dad, is that like when I link all my LEGO pieces together?' He just laughed and said, 'Kind of, but with fewer colorful bricks and more spreadsheets.'" 🎤 "You know how some dads have a 'dad joke'? My dad has a 'professor joke.' Every time I ask him a question, he says, 'Let's turn that into a research project!' I'm like, 'Dad, I just wanted to know where my soccer ball is.'" 🎤 "My dad's always on his computer, typing away. One day I asked him, 'Dad, are you chatting with your friends?' And he said, 'No, I'm writing a research paper.' And I thought, 'Wow, that's a really long message to a friend!'" 🎤 "I told my dad I wanted to be just like him when I grow up. He said, 'Does that mean you'll spend hours reading and writing about business stuff?' I said, 'No, I just want your cool professor glasses!'" 🎤 "Last week, my dad tried to explain his job to me. He said he 'teaches people about business.' I said, 'Oh, like when you teach me to save my allowance?' He laughed and said, 'Exactly, but with bigger numbers and fewer toys.'" 🎤 "You know, my dad's pretty famous in his world. He's got thousands of citations. I thought that meant he got in trouble a lot, but apparently, it's a good thing in the professor world!" 🎤 "Veste, moj oče plačuje za moje ure klavirja. Ko sem ga vprašal, zakaj, je rekel: 'Ker upam, da boš nekoč zaslužil dovolj, da mi boš lahko kupil nov teniški lopar!'"
  • 26. 26 “Small talk” v pisni komunikaciji bo izumrl Dolga, skrbno pripravljena besedila so v preteklosti služila kot znak avtorjeve zavzetosti. Primeri: • Blogovske objave: koristen, hiter pregled za novince in tudi znak avtorjeve usposobljenosti na tem področju • Podrobna priporočilna pisma: znana osebnost je bila pripravljena prosilcu nameniti uro svojega časa • Dolga opravičilna e-poštna sporočila (ali ljubezenska pisma): res vam je mar za nekoga • Dolga e-poštna sporočila direktorja: objava je pomembna in direktor si je vzel veliko časa, da je skrbno preučil predlagane spremembe Z generatorji besedil je ustvarjanje vsebine poceni in enostavno. Kar je poceni in enostavno, ne more biti razlikovalni dejavnik. Verjetno bodo pomembnejša postala majhna dejanja, ki jih ni mogoče sprogramirati. Pogosto si rečem, "This is such G(pt)ibberish, I need to shorten it“ https://www.linkedin.com/posts/peter-trkman_chatgpt-activity-7064566258532311040-nivt
  • 27. 27 Primer email komunikacije Dear Professor Trkman, I hope you are well and reading my email. I'm writing to see if there's any way I could possibly get more credit on the final test. I must pass this exam in order to successfully retake the year, therefore I'm motivated to make the most of this chance. Please let me know if there are any possibilities or options that I may take advantage of to boost my grade or show that I'm serious about learning the material. I am more than willing to invest the time and effort required to improve my exam score, whether it be through more assignments, projects, or any other method. I want to thank you in advance for taking into consideration my request and for your ongoing assistance with my studies. I appreciate your knowledge and advice, and I'm determined to make the most of this chance. I appreciate you taking the time to read this. I appreciate you taking my request into consideration, and I eagerly await your response. Sincerely, [ime].
  • 28. 28 Can you write me a long and polite answer to this studens questions (the short answer is no) Dear Ms. [ime], I hope this message finds you well. Thank you for reaching out to me with your concerns and your request for additional credit on the final test. I appreciate your dedication to your studies and your commitment to passing the exam and successfully retaking the year. I want to begin by acknowledging your determination and motivation to make the most of this opportunity. It's clear that you take your education seriously, and I commend your willingness to invest the time and effort required to improve your exam score. While I understand your request, I want to be transparent with you and let you know that, at this time, it may not be possible to grant additional credit on the final test. The grading process is typically structured and follows established guidelines to ensure fairness and consistency for all students. Deviating from these guidelines can be challenging and may not be in line with the university's policies and procedures. However, I want to assure you that there are other ways to improve your understanding of the material and enhance your chances of success on the final test. Here are some suggestions: Study Groups: Consider forming or joining a study group with classmates. Collaborative learning can often provide fresh perspectives and insights into the course material. Office Hours: Take advantage of my office hours or seek clarification on any topics you find challenging. I'm here to assist you and provide guidance. Practice Exams: Review past exams or practice questions to familiarize yourself with the format and types of questions that may appear on the final test. Additional Resources: Explore additional textbooks, online resources, or tutorials related to the subject matter. Sometimes, different sources can provide alternative explanations that resonate with your learning style. Time Management: Ensure you allocate sufficient time for studying and revising the material. Create a study schedule and stick to it to cover all necessary topics. Self-assessment: Continuously assess your understanding of the material through self-quizzes and self-tests. Identify areas where you need improvement and focus your efforts accordingly. While these suggestions may not directly lead to extra credit, they can significantly contribute to your preparation and comprehension of the course material, ultimately improving your performance on the final test. I want to reiterate my appreciation for your proactive approach to your education and your diligence in seeking ways to excel academically. Please know that I am here to support you in your learning journey, and I will do my best to assist you in any way I can within the boundaries of the established grading system. If you have any further questions or if there's anything specific you'd like to discuss regarding your studies or the final test, please don't hesitate to reach out. Your dedication to your education is admirable, and I am confident that with your perseverance and hard work, you will make the most of this opportunity. Thank you once again for your email and for your understanding. I look forward to our continued collaboration in your academic pursuits.
  • 29. Kako spremeniti procese in postopke? Dejanska polja iz prijavnega obrazca
  • 30. 30 Zakaj je nesmiselno: tipičen tekst
  • 31. 31 Izziv: vse več bo AI vsebin
  • 32. 32 Sledite panogam okoli sebe Zgodovinski primer: Potrebne inovacije za odprtje bankomatov: - Drugačna vrsta materialov - Video zasloni - Plastika - Magnetni trak - Windows operacijski sistem - Algoritmi za enkripcijo PIN Velike spremembe tudi za planiranje v restavracijah Vir: https://www.theatlantic.com/technology/archive/2015/03/a-brief-history-of-the-atm/388547/ Glejte tudi primer za TV in za samovozeča avtomobila: https://www.linkedin.com/pulse/business-models-using-my-research-teaching-peter-trkman/ Kaj za vas (z vidika zaposlenih, strank, konkurence, znanj, komplementarnih panog) pomeni za vse to
  • 33. 33 Kaj to pomeni za vas? Ne spremljajte nedavnih hypeov, razen če so koristni za trženjske namene. Vsaka napoved o prihodnosti je napačna. Razmislite, kako navduševati stranke in zaposlene Razmislite, kako signalizirati resnost in kako preverjati signale drugih (‘signalling theory’) Razmislite o tem, kako razviti vsebino, ki jo je mogoče uporabljati z umetno inteligenco (podobno kot strojno prevajanje) Razmislite, kako kreirati AI-optimizacijski tekst (podobno kot SEO načela)
  • 36. 36
  • 37. 37 Končni izziv AI Kako zgraditi algoritem, ki bo prepoznal zaskrbljenost strank in razloge zanjo ter razumel, da bo z 12 črkami na papirju močno zmanjšal skrbi in omogočil uspešno dokončanje procesa. Oh, pomagal je tudi "babičin pogled“ referentke, ki je to predlagala. Vir: https://www.linkedin.com/pulse/power-human-digital-world-peter-trkman/
  • 38. Končna misel #chatgpt je velika tema.Vendar ga ne uporabljajte preveč. Sami pišite osebna e- poštna sporočila. Trenutno lahko dolgi, lepo napisani ChatGPT maili še delujejo Bolj ko postaja naš svet digitalen, bolj so majhni, človeški koraki ključni Prošnja nekomu za uslugo (ali ljubezensko pismo) naj ne bo dolgo, generično besedilo z umetno inteligenco, temveč kratko sporočilo "ni mi vseeno zate".
  • 39. 39 Končna misel (nad.) Če je vaš tekst/sporočilo/slika vsebinsko neključen: • razmislite, ali se ga da ukiniti (neko polje v obrazcu) ali zamenjati s klikom (npr. potrdilo udeležbe na sestanku, zahvala za odgovor); • če ne, ga pripravite z LLM. Če je vaša vsebina ključna: • osnutek pripravite z LLM • potem pa ta osnutek uporabite kot vzorec... česa ne napisati
  • 40. Če vas zanima več Vabljeni na: https://www.cpoef.si/open-programs/generativna-umetna-inteligenca/ 7. novembra 2023, od 9:00 do 12:15 ure