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Laundry Day
The surprising complexity of simple workflows
A Simple Pipeline
Sort
Input: 4 loads
Capacity: 4 loads
Output: 4 loads
Operator Time: 15 min
Cycle time: 15 min
Cost: $0.00
Wash
Input: 1 load
Capacity: 1 load
Output: 1 load
Operator Time: 0 min
Cycle time: 45 min
Cost: $1.00
Dry
Input: 1 load
Capacity: 1 load
Output: 1 load
Operator time: 0 min
Cycle time: 45 minutes
Cost: $1.00
Fold
Input: 2 load
Capacity: 2 loads
Output: 2 loads
Operator time: 30 min
Cycle time: 30 minutes
Cost: $0
Capacity Planned Stages
One Load of laundry
Total cycle cost: $2.00
Total cycle time: 135 min
Operator engagement: 45 min
Important Metrics
A Simple Pipeline
Family Means Scaling Throughput
#1
#2
#3
#4
One Load of laundry
Total cycle cost: $2.00
Total cycle time: 135 min
Operator engagement : 45 min
Metrics don’t scale the same way
Four Loads of laundry
Total cycle cost: $8.00
Total cycle time: 270 min
Operator engagement: 135 min
Difference
Total cycle cost: 4x
Total cycle time: 2x
Operator engagement: 3x
Fully Optimizing Left
#1 & 2
#3 & 4
WAIT BETWEEN DRY
AND FOLD MEANS WRINKLES
Fully Optimizing Right
#1 & 2
#3 & 4
Comparison
Optimize Left
Total cycle cost: $8.00
Total cycle time: 165 min
Operator engagement: 75 min
Capex: 3w, 3d
Unoptimized
Total cycle cost: $8.00
Total cycle time: 270 min
Operator engagement: 135 min
Capex: n/a
Optimize Right
Total cycle cost: $8.00
Total cycle time: 180 min
Operator engagement: 75 min
Capex: 1w, 1d
New Hotness Dryer
Input: 2 loads
Capacity: 2 loads
Output: 2 loads
Operator time: 0 min
Cycle time: 30 minutes
Cost: $1.25
A Challenger Appears
Old & Busted Dryer
Input: 1 load
Capacity: 1 load
Output: 1 load
Operator time: 0 min
Cycle time: 45 minutes
Cost: $1.00
New: One Load of laundry
Total cycle cost: $2.25
Total cycle time: 120 min
Operator engagement: 45 min
Lower Cycle Time, Higher Costs
Old: One Load of laundry
Total cycle cost: $2.00
Total cycle time: 135 min
Operator engagement: 45 min
Four Loads: Optimizing The Wrong Thing
#1
#2
#3
#4
Optimizing outside the bottleneck
Unoptimized: New Dryer
Total cycle cost: $9.00
Total cycle time: 255 min
Operator engagement: 135 min
Unoptimized: Old Dryer
Total cycle cost: $8.00
Total cycle time: 270 min
Operator engagement: 135 min
#1 & 2
Let’s move some wait states!
#3 & 4
Patience for great benefit
Wait Cycles
Total cycle cost: $6.50
Total cycle time: 240
Operator engagement: 75 min
Unoptimized
Total cycle cost: $9.00
Total cycle time: 255 min
Operator engagement: 135 min
This isn’t even my final form
#1 & 2
#3 & 4
Over-Optimizing
Single-Washer Optimized
Total cycle cost: $6.50
Total cycle time: 240
Operator engagement: 75 min
Capex: n/a
Unoptimized
Total cycle cost: $8.00
Total cycle time: 270 min
Operator engagement: 135 min
Capex: n/a
Two Washer Optimized
Total cycle cost: $6.50
Total cycle time: 165 min
Operator engagement: 75 min
Capex: 1w
#1 & 2
#3 & 4
One is Better than Two
Behold True Power
Single Washer Optimized
Total cycle cost: $4.50
Total cycle time: 135
Operator engagement: 75 min
Capex: 1 double-capacity washer
Two Washer Optimized
Total cycle cost: $6.50
Total cycle time: 165 min
Operator engagement: 75 min
Capex: 1 washer
What We’ve Learned
• Even very simple pipelines hide surprising complexity
• Understand what metric you’re optimizing & why
• Know when to quit
• Value simplicity
• Factor in all relevant costs
About Me
Name: Charles Johnson
Twitter: @chipadeedoodah
Email: chip@chipadeedoodah.com
Artist: Wren Tolo
Font: 3Dumb by Tension Type

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Laundry Day: The surprising complexity of simple workflows

  • 1. Laundry Day The surprising complexity of simple workflows
  • 3. Sort Input: 4 loads Capacity: 4 loads Output: 4 loads Operator Time: 15 min Cycle time: 15 min Cost: $0.00 Wash Input: 1 load Capacity: 1 load Output: 1 load Operator Time: 0 min Cycle time: 45 min Cost: $1.00 Dry Input: 1 load Capacity: 1 load Output: 1 load Operator time: 0 min Cycle time: 45 minutes Cost: $1.00 Fold Input: 2 load Capacity: 2 loads Output: 2 loads Operator time: 30 min Cycle time: 30 minutes Cost: $0 Capacity Planned Stages
  • 4. One Load of laundry Total cycle cost: $2.00 Total cycle time: 135 min Operator engagement: 45 min Important Metrics
  • 6. Family Means Scaling Throughput #1 #2 #3 #4
  • 7. One Load of laundry Total cycle cost: $2.00 Total cycle time: 135 min Operator engagement : 45 min Metrics don’t scale the same way Four Loads of laundry Total cycle cost: $8.00 Total cycle time: 270 min Operator engagement: 135 min Difference Total cycle cost: 4x Total cycle time: 2x Operator engagement: 3x
  • 8. Fully Optimizing Left #1 & 2 #3 & 4 WAIT BETWEEN DRY AND FOLD MEANS WRINKLES
  • 10. Comparison Optimize Left Total cycle cost: $8.00 Total cycle time: 165 min Operator engagement: 75 min Capex: 3w, 3d Unoptimized Total cycle cost: $8.00 Total cycle time: 270 min Operator engagement: 135 min Capex: n/a Optimize Right Total cycle cost: $8.00 Total cycle time: 180 min Operator engagement: 75 min Capex: 1w, 1d
  • 11. New Hotness Dryer Input: 2 loads Capacity: 2 loads Output: 2 loads Operator time: 0 min Cycle time: 30 minutes Cost: $1.25 A Challenger Appears Old & Busted Dryer Input: 1 load Capacity: 1 load Output: 1 load Operator time: 0 min Cycle time: 45 minutes Cost: $1.00
  • 12. New: One Load of laundry Total cycle cost: $2.25 Total cycle time: 120 min Operator engagement: 45 min Lower Cycle Time, Higher Costs Old: One Load of laundry Total cycle cost: $2.00 Total cycle time: 135 min Operator engagement: 45 min
  • 13. Four Loads: Optimizing The Wrong Thing #1 #2 #3 #4
  • 14. Optimizing outside the bottleneck Unoptimized: New Dryer Total cycle cost: $9.00 Total cycle time: 255 min Operator engagement: 135 min Unoptimized: Old Dryer Total cycle cost: $8.00 Total cycle time: 270 min Operator engagement: 135 min
  • 15. #1 & 2 Let’s move some wait states! #3 & 4
  • 16. Patience for great benefit Wait Cycles Total cycle cost: $6.50 Total cycle time: 240 Operator engagement: 75 min Unoptimized Total cycle cost: $9.00 Total cycle time: 255 min Operator engagement: 135 min
  • 17. This isn’t even my final form #1 & 2 #3 & 4
  • 18. Over-Optimizing Single-Washer Optimized Total cycle cost: $6.50 Total cycle time: 240 Operator engagement: 75 min Capex: n/a Unoptimized Total cycle cost: $8.00 Total cycle time: 270 min Operator engagement: 135 min Capex: n/a Two Washer Optimized Total cycle cost: $6.50 Total cycle time: 165 min Operator engagement: 75 min Capex: 1w
  • 19. #1 & 2 #3 & 4 One is Better than Two
  • 20. Behold True Power Single Washer Optimized Total cycle cost: $4.50 Total cycle time: 135 Operator engagement: 75 min Capex: 1 double-capacity washer Two Washer Optimized Total cycle cost: $6.50 Total cycle time: 165 min Operator engagement: 75 min Capex: 1 washer
  • 21. What We’ve Learned • Even very simple pipelines hide surprising complexity • Understand what metric you’re optimizing & why • Know when to quit • Value simplicity • Factor in all relevant costs
  • 22. About Me Name: Charles Johnson Twitter: @chipadeedoodah Email: chip@chipadeedoodah.com Artist: Wren Tolo Font: 3Dumb by Tension Type