Learn To Talk And Listen In 60 min
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The document discusses effective communication skills, emphasizing mutual responsibility in both verbal and non-verbal interactions. It outlines key techniques such as staying present, summarizing, testing understanding, and maintaining appropriate body language. The content is aimed at improving personal communication effectiveness in a variety of contexts.
Learn To Talk And Listen In 60 min
- 1. TO LEARN to TALK & LISTEN IN 60 MIN
- 3. SLOVÁK
- 4. ME
- 6. MONTHLONG ER
- 8. CONTRIBUT OR CHANGE AGENT LIFELONG LEARN ER
- 9. So what about COMM- UNICA- TION?
- 11. WTFrog?
- 12. C O R E ?
- 13. PERSONal
- 15. EFFECT IVE?
- 16. 1
- 17. 2
- 18. 2 1 &
- 19. responsibility mutual two partners (non) verbal
- 20. 0001010010 0001010010 0011010111 0011010111 1110001110 1110001110
- 21. GET MOVING! 1
- 22. 0001010010 ! ! ! 0001010010 0011010111 0011010111 1110001110 1110001110
- 23. (non) verbal
- 26. LISTEN!
- 27. B BE INTERESTED! L look interested I inquire with questions S stay on target T test understanding, summarise E evaluate the message N neutralise your feelings
- 28. Be here. Now.
- 29. Stay on track
- 30. (non) verbal
- 33. ize
- 34. EXERCISE TIME! 1
- 35. closely
- 38. CONFIRMATION EYE CONTACT PARAPHRASING FACE AND HEAD SUMMARIZING BODY POSTURE Be here. Now. Stay on track.
- 39. TRY OUT! 5
- 40. SPEAK!
- 41. Be here. Now.
- 42. Stay on track
- 43. Don’t lose it!
- 44. Throw away the rubish!
- 46. (non) verbal
- 50. contact
- 52. Use your body
- 53. CONFIRMATION EYE CONTACT SIMILARITIES FACE AND HEAD USE THE VOICE BODY POSTURE Be here. Now. Stay on track.
- 54. YOUR TURN! 5
- 55. Be here. Now. Stay on track. 1. PERSONAL IS BEST 2. MESSAGE & RELATIONSHIP 3. THREE COINS remember the partner (non)verbal mutual responsibility
- 57. THANK YOU! about.me/MarekLutz
- 58. PHOTO CREDIT: Clock (4x) http://www.flickr.com/photos/indraw/4857101224/sizes/l/in/photostream/ Hockey team http://www.flickr.com/photos/mariskar/4391749288/sizes/o/in/photostream/ Achiever David Szedely Blogging http://www.flickr.com/photos/anniemole/85515856/sizes/o/in/photostream/ Apple & knife http://www.flickr.com/photos/asthmatic/374962123/sizes/o/in/photostream/ Old men http://www.flickr.com/photos/xyotiogyo/2296595518/sizes/l/in/photostream/ Three coins (7x) http://www.flickr.com/photos/ikkoskinen/4157905639/sizes/l/in/photostream/ Mailboxes http://www.flickr.com/photos/pacdog/4968422200/sizes/l/in/photostream/ Green heart http://www.flickr.com/photos/carbonnyc/991004550/sizes/l/in/photostream/ Gym (3x) http://www.flickr.com/photos/hoteldelapaixgeneve/5726470040/sizes/l/in/photostream/ Mouth http://www.flickr.com/photos/darwinbell/155183682/sizes/o/in/photostream/ Rupee http://www.flickr.com/photos/cdinesh/3299057742/sizes/o/in/photostream/ Listen http://www.flickr.com/photos/94379417@N00/4808475862/sizes/m/in/photostream/ Oogway (2x) http://www.flickr.com/photos/tim_norris/2964651268/sizes/z/in/photostream/ Direction (2x) http://www.flickr.com/photos/imarlon/4781967673/sizes/l/in/photostream/ Watch http://www.flickr.com/photos/jkunz/3545692545/sizes/o/in/photostream/ Head http://www.flickr.com/photos/caffeineslinger/42762499/sizes/l/in/photostream/ Bench http://www.flickr.com/photos/ldysw357/958310402/sizes/z/in/photostream/ Speakers http://www.flickr.com/photos/34643273@N02/5856669714/sizes/l/in/photostream/ Baloons http://www.flickr.com/photos/24866248@N04/4866111025/sizes/l/in/photostream/ Trash bins http://www.flickr.com/photos/epsos/5693012875/sizes/l/in/photostream/ Why? http://www.flickr.com/photos/wadem/2730257498/sizes/o/in/photostream/ Questionmark http://www.flickr.com/photos/oberazzi/318947873/sizes/l/in/photostream/ Bottles http://www.flickr.com/photos/goodfeeling/1788935736/sizes/o/in/photostream/ Studio http://www.flickr.com/photos/vancouverfilmschool/4286580044/sizes/o/in/photostream/ Emoticons http://www.flickr.com/photos/myvector/2183672825/sizes/z/in/photostream/ Vitruvian http://www.flickr.com/photos/aldoaldoz/2486922110/ Cat eye http://www.flickr.com/photos/cosmac/2314285068/sizes/z/in/photostream/ Bike http://www.flickr.com/photos/parmiter/2524671110/sizes/l/in/photostream/ The rest is my own work
Editor's Notes
- #3: Who’s this guy?
- #4: A slovak
- #8: Picture in front of Alcatel-Lucent building
- #9: A summary
- #13: So let’s talk about the “core” of all communiation
- #15: I’ll talk to you about 3 coins as well, but more about that later…
- #16: What does effective mean in terms of communication? Taking inputs, engaging the audience. Simple 2 things:
- #17: It delivers the needed message. Be it information, call for action, expression of feeling…
- #18: And it build relationship – whether good or bad, it does build/influence it.
- #20: 3 coins of communication:Always 2 sides involvedVerbal and non-verbalMutual responsibility
- #22: Let’s exercise a bit…
- #23: Simultaneous transmission and receiving on all channels is not effective
- #24: 3 coins of communication:Always 2 sides involvedVerbal and non-verbalMutual responsibility
- #25: We actually are fluent in verbal communication for only couple of millennia, while non-verbally we communicate for much longer…
- #26: 3 coins of communication:Always 2 sides involvedVerbal and non-verbalMutual responsibility
- #27: Listen with attention!
- #30: Follow the target
- #31: 3 coins of communication:Always 2 sides involvedVerbal and non-verbalMutual responsibility
- #32: Expressing attention and comprehension of said through verbal channels
- #33: Helping the other side to deliver the message by paraphrasingHow would you paraphrase what I’ve just said?This is very important especially if you are in a new country and you are not fully aware of the local culture and understanding…
- #34: And summarizing
- #35: Let’s exercise a bit…
- #36: Keep visual contact with the counterpart…Other body-related ways of expressing attention?
- #38: Leaning towards the speaker, mirroring, moving towards the speaker
- #39: 5 minutes
- #40: Let’s exercise a bit…
- #41: Speaking with intention!
- #43: Follow the target
- #45: Throw away the trash, keep focus…
- #46: Keeping the reason of communication in your mind…
- #47: 3 coins of communication:Always 2 sides involvedVerbal and non-verbalMutual responsibility
- #48: Ask confirming questions
- #50: Use your voice
- #52: Use your face for expression
- #53: Use your body
- #55: Let’s exercise a bit…