Learning 21 Interim Proposal
- 1. BSF ICT Managed Service Transition Program Learning21
- 2. ICT Managed Service Agenda Managed Service Provision 4 Year Strategic Plan Potential ICT Interim Managed Service Transition Program Options Financing the transition What it might look like
- 3. Managed Service Provision Main concerns: What role do we want ICT to play in our school? What would we like that we don’t have today? What are we striving for: Partnership => Listen Flexibility Consistent delivery of service throughout the school Personalised service => Customised as appropriate to the school needs Collaboration between schools and other ICT partners High quality and value for money service Successful transition to Gold MS for all schools
- 4. Four Year Strategic ICT Vision For School Enable all learners to fulfil their potential Inspirational learning, leadership and teaching Child-centric Community wide learning environment Personalised learning environment For all learners and schools ICT as a key enabler and catalyst for change Promote revised methods of learning and challenging usage of ICT Core Goals: Raised ICT awareness and confidence throughout teaching community Encourage more risk taking Promote use of appropriate technology Standards-based environment Highest quality of service delivery Consistent infrastructure Consistent support Build to 2:1 pupil: device ICT ratio
- 5. How do we get there? Current School ICT Environment GOLD Managed Service Customised Interim Service What do we have already that we value and would want to retain? - Current network managers/technical support in schools - Curriculum support team / Lewisham expertise and innovation Issues to resolve: - Existing multiple network infrastructure can’t provide Gold level service Legacy equipment mixed age, type, standard, software profile Multiple support agents Objectives: 4 year strategic plan commencing April 2008 Interim Managed Service provides smooth gradual transition Migration to Gold BSF service in April 2011 Teacher training to prepare for transition Core ICT Skills Curriculum specific
- 6. Potential Interim Managed Service Options Call Logging 4 Hour Onsite Response Engineering Support Warranty and repair management Equipment swap outs Network management Project management Web backup Cache pilot support Curriculum Training and Consultancy Server and network upgrades and consolidation Customised MIS support packages Provision of Demonstration equipment Access to full MLE environment Gold BSF program equipment pricing and specifications on new equipment purchases.
- 7. Interim Managed Service Training Options Training all staff Audit learning needs of all staff Analyse requirements and develop ICT training plan Induction to new kit Basic skills (Word, PowerPoint, Excel etc) Cross curriculum specialist use of ICT on subject by subject basis Fronter usage => Shared learning platform pan Lewisham Edix => Common interface to school MIS and other local and national data sources to provide detailed reporting and analysis. IWB => Key focus on “Interactivity” Strategic vision => SLICT Recommend creation of ICT steering group made up of all those heads and ICT leads from schools signed up to Managed Service. MS Club! Your service how do you want it to develop? Identify ICT Champions in schools to promote new techniques
- 8. What a 4 Year Interim Managed Service Might Look Like BSF capital funding becomes available for “Gold Service” at the end of Year 4 Equipment purchased through years 1-4 will transfer into “Gold” Service Support equivalent to 250 days per annum TUPE transfer of ICT staff can also come in from Year 2 onwards £195,000 £195,000 £195,000 £195,000 Total Projected Annual Investment £120,000 £120,000 £120,000 £150,000 Anticipated Cost of Interim Managed Service Support £75,000 £75,000 £75,000 £45,000 Anticipated Cost of Capital ICT Equipment Replacement 20% 20% 20% 12% Anticipated Percentage of Capital ICT Equipment Replaced in Year Apr-11 Apr-10 Apr-09 Start of Interim Transition Service April 2008
- 9. Overview of Potential Managed Service Transition Program Phase 1 – Start April 2008 Stabilise and consolidate existing network infrastructure and equipment base Audit existing legacy environment keeping all equipment possible in service Set up asset management program to schedule equipment replacement as appropriate Introduce core call logging and warranty support program Commence staff skills audits and analysis Phase 2 – Starting April 2009 Commence annual equipment replacement program using appropriate “Gold” level technology and catalogue specification and pricing. Provide asset disposal service as appropriate Commence ongoing staff training programs Build support model as required Lewisham wide MLE/VLE Promotion of lifelong learning Introduce Edix and MIS integration plans Phase 3 – Starting April 2010 and on into Gold Commence TUPE process as applicable Continue training process across curriculum Prepare equipment replacement program ready for transition into Gold service.