Learning In Groups And Teams Class 12, April 2009
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This document outlines the goals and tasks for a learning module on groups and teams. The goals are to learn about group dynamics, analyze case studies, experience being on a project team, and reflect on one's role. Students will choose a chapter to facilitate, developing a strategy and criteria for evaluation. The document also discusses challenges in facilitation, the ladder of inference, and the Johari window model of self-awareness. Students will reflect on their contributions and how to have difficult conversations.
Learning In Groups And Teams Class 12, April 2009
- 1. Learning in Groups and Teams Class 12 April 13, 2009
- 2. The Goals of Our Course To acquire knowledge of the processes and dynamics that occur within groups and teams To analyze these through videos and a case study To experience group dynamics within a project team To enable you to reflect as a group on your team processes To reflect on your own role as a team member, and as a facilitator of group process
- 3. Facing Challenges in Facilitation Chapter 9 , Jointly Design Purpose and Process for a Conversation Chapter 27 , Writing and Analyzing a Left-Hand Column Case Chapter 28 , Holding Risky Conversations Chapter 29, Exploring Your Contribution to Problems Chapter 30 , Moving Toward Difficulty Chapter 31 , Responding to Silence, Interruptions, and Enabling Group Members to Talk to One Another
- 4. Facing Challenges in Facilitation Chapter 32 , Raising Issues In or Out of the Group Chapter 33 , Finding Your Voice Chapter 42 , How to Stop Contributing ot Your boss’s and Your Own Ineffectiveness Chapter 52 , Using the Skilled Facilitator Approach in Different and Multiple Cultures Chapter 53 , T he Drama Triangle: A Unilateral Control Program for Helping Others
- 5. Your Task Choose a chapter for your facilitation exercise. Work with your team tonight to prepare: What will you try to accomplish and why? How will you go about it? (for example: whole class facilitation effort; small groups, each with one team member as the facilitator) What is the most difficult aspect of this facilitation strategy for you? What is the most important aspect of this strategy for you, and why?
- 6. Let’s develop some “rules of thumb” you can apply to facilitate successfully based on your text readings Next, develop a list of criteria that you are willing to use for evaluation by your classmates
- 7. What Conversations Would you Like to Have with Others in This Room? Always remember the concept of free and informed choice
- 8. How We Contribute to Problems We make inferences and assumptions without testing them We withhold information about others’ behavior that would enable them to change We withhold information about our interests and needs We fail to take into account others’ needs and interests We give people mixed messages
- 9. Ladder of Inference Take action base on belief Adopt beliefs Draw conclusions Make assumptions Add meanings Select data Observable data and experience
- 10. Asking Observing Generating Telling Testing: “Here’s what I say, “What do you think of it?” Asserting: “Here’s what I say and here’s why I say it.” Explaining: “here’s how the world works and why I can see it that way.” Skillful Dialogue (Balancing Advocacy and Inquiry): Genuinely curious, makes reasoning explicit, asks others about assumptions Dialogue: Suspend all Assumptions, creating a “ container” in which collective thinking can emerge. Bystanding: Making comments which pertain to the group process, but not to content. Sensing: Watching the conversation flow without saying much, but keenly aware of all that transpires Clarifying: “What is the question we are trying to answer?” Interviewing: Exploring others’ points of view, and the reasons behind them ADVOCACY INQUIRY Low
- 11. The Johari Window SELF Known Unknown OTHERS Unknown Known
- 12. The Johari Window SELF Known Unknown OTHERS Unknown Known By disclosing to others, we reveal what we previously kept hidden
- 13. The Johari Window SELF Known Unknown OTHERS Unknown Known When we receive feedback from others, we reduce our own blind spots
- 14. The Johari Window SELF Known Unknown OTHERS Unknown Known Giving and receiving feedback thus enlarges the open Self … and enables us to operate in our interpersonal relationships in a more authentic manner
- 15. Group Contributions What are you most proud about in your contribution to the success of your team? What is your biggest regret in terms of your contributions to your team? (ownership!) How do you think your team perceives your contributions? ( If you don’t know, ask them!) What do you wish others in your team had done differently to enable the team to achieve its goals? (Are you willing to have this conversation?)