Optimise and benchmark your L&D interventions from 22-25th March @ Address Hotel, Dubai!
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This document summarizes a conference on learning and development in the Middle East. It outlines the following: - The conference will bring together thought leaders from top companies like Emirates Airlines, Cleveland Clinic, Coca Cola, and Etihad Airways to discuss aligning learning with business goals, measuring the impact of learning, and developing leaders. - It will provide case studies from companies like Emirates Airlines and Sharjah Islamic Bank on justifying the value of learning departments and selecting effective metrics. - Experts will discuss transforming learning to blended and experiential models, leveraging new technologies, implementing successful e-learning programs, and building assessment and development centers. - Interactive roundtables will
Optimise and benchmark your L&D interventions from 22-25th March @ Address Hotel, Dubai!
- 1. Align your L&D programmes with business goals and strategic priorities to effectively link learning to organisational performance Optimise the effectiveness of your learning initiatives by benchmarking your practices with leading employers such as Emirates Airlines, Novartis, Jumeirah Group, Aramex, Cleveland Clinic and Al Futtaim Demonstrate the value of L&D departments as you walk away with practical tips and guidance from live case studies Improve the retention of your learning programmes by incorporating the latest trends in learning such as e-learning gamification and brain science into your learning interventions HEAR FROM WORLD CLASS TALENT DEVELOPMENT THOUGHT LEADERS INCLUDING: EMIRATES AIRLINES Brendan Noonan Senior Vice President Learning & Development CLEVELAND CLINIC Susan Ward Senior Director Learning & Development COCA COLA Waleed El Helw Director of Human Resources ETIHAD AIRWAYS Wissam Hachem Vice President Learning & Development JUMEIRAH GROUP Tara Cherniawski Director of Learning & Development Group and Corporate AL FUTTAIM Debbie Chatten Head of Group Learning & Development GE LEADERSHIP VETERAN IN THE REGION FOR THE FIRST TIME Former Global Chief Talent Officer and VP People Development at HP Former VP for Organisation and Staffing at GE and VP for HR at GE Capital Established a Leadership Development Programme Named Best Practice by Jack Welch Founding Member of The Marshall Goldsmith Group www.talent-mea.com/learning Book Before 28 December to save up to $2,390 22 – 25 March 2015 The Address Hotel Dubai Mall • Dubai • UAE #Learning15 LINDA SHARKEY Innovation Partners Powered By Co-Located With To Register contact Renuka: +971 4 4072731 / F: +971 4 3352718 / Email: renuka.sayyed@informa.com
- 2. www.talent-mea.com/learning Opportunities to Showcase Your Learning and Development Solutions The Forum is an exclusive platform to position yourself as partner of choice among the Learning & Talent Development executives in the Middle East. There is a limited number of speaking slots left, as well as branding opportunities. To find out more on how you can raise your profile and benefit from an early marketing campaign, contact Faariss Khalil on +971 (0) 4 407 2516 or sponsorship@informa.com Innovation Partners The Talent Enterprise is the region’s leading ‘think’ and ‘do’ tank dedicated to the elevation of human capital in the region. We advise our clients on their most critical employability, nationalisation, assessment, talent management, leadership development, employee engagement and performance opportunities. Our approach to human capital is fresh, evidence-led, innovative and practical. Our clients include policy-makers, public and private sector employers as well as educational institutions seeking to get the best out of their people and organisations. For over 60 years, Pera Training has brought first-rate tailored learning solutions to all areas of the UK economy and we are now one of the largest providers of government funded and commercially tailored training programs, offering Apprenticeships, Higher Apprenticeships, Traineeships, Diplomas, NVQs and Functional Skills. We identify the requirement for effective blended vocational training, using ICT to provide certain functional aspects of learning. We have developed our presence in the Middle East providing into-work, skill development and capacity building programs through established partnerships. LEARNING AND DEVELOPMENT IN THE MIDDLE EAST/ UNLOCKING THE VALUE OF LEARNING TO DRIVE GROWTH In order to propel current and future business growth, business and HR leaders must invest effectively in the development of their employees to drive growth and achieve sustainable competitive advantage. The MENA Labour Market Confidence Index 2014, conceptualised by Informa and the Talent Enterprise indicates that approximately 25% of organisations increased their training budgets compared to last year. Whilst investment in L&D is evidently on the rise, demand for a strategic approach to learning & development, aligned with organisational strategy is becoming the norm, rather than the exception. Furthermore, as executive decision makers increasingly demand evidence of a tangible impact of learning interventions on critical business KPIs and performance metrics, leading talent development leaders are shifting away from the reliance on traditional, classroom based training to workplace and outcome focused learning. Such learning, along with a blended learning approach lends itself well to establishing the direct link required by businesses between development initiatives and increased organisational performance. However, in order for HR and talent development leaders to become true learning strategic partners, strong business cases for learning and development initiatives are increasingly imperative. How do talent development leaders adapt to this ROI mandate for learning currently prevalent in corporate boardrooms? What are the latest learning trends that can be leveraged effectively to meet organisational objectives? All these questions and more will be explored, debated and answered at the Learning and Talent Development Forum 2015. Dr. Sharkey is an internationally recognised expert on global leadership and organisation development. She has a wealth of practical experience working with venerable organisations as GE and HP where she established and developed leaders for ever increasing global roles. She not only has the hands on experience but uses researched and fact-based approaches that take the guesswork out of developing leaders. Featuring a Guru Morning With LINDA SHARKEY To Register contact Renuka: +971 4 4072731 / F: +971 4 3352718 / Email: renuka.sayyed@informa.com
- 3. www.talent-mea.com/learning Monday 23 March 2015FORUM Day ONE 08.30 Registration and Morning Coffee 08.55 Opening Remarks from the Chair 09.00 Attracting and Retaining the “Best and Brightest” with a Winning Talent Proposition Having great talent is essential to compete and succeed in today's business environment. Top notch talent and a winning culture are two “musts” for your organisation to be seen as a winning talent brand in the market. Without a great internal brand you won’t be able to attract and keep the “best and brightest”, but creating sustainable practices and methods to build and retain talent can often be elusive to many organisations. Linda will share with you the tested approaches and real life examples that she has used in some of the worlds best companies. During this session, you will: ƒƒ Benchmark your talent practices to the best global companies to devise a model that ensures you have great talent over the long haul in your organisation. ƒƒ Gain practical tips and tools to build your internal talent brand and the impact this has on your external talent brand Linda Sharkey, Founding Member, The Marshall Goldsmith Group 11.00 Morning Coffee And Speed Networking Break 11.40 Learning and Development as a Strategic Business Partner: Aligning Your L&D Programme With Organisational Strategy ƒƒ How to devise a learning and development programme aligned with the strategy of the business ƒƒ The best strategies to assess which learning and development gaps need to be bridged to achieve these goals ƒƒ Assessing your organisation’s learning-business strategy alignment maturity in order to create an effective alignment roadmap Tracy Al Saidi, Director of Learning & Development, Emaar Hospitality 12.10 Learning to Learn: How to Transform your Company into a True Learning Organisation ƒƒ How to integrate the five interrelated disciplines of Peter Senge’s learning culture model into your organisation ƒƒ The best methods to effectively shift the culture from prevalent command and control systems of management ƒƒ Creating value for your organisation by nurturing a double- loop learning culture Salman Shobaki, Chief Learning Officer, Aramex 12.40 Driving a Learning and Development Culture From The Top: Senior Leadership as Champions of the Learning and Development Component ƒƒ The value of senior leadership buy-in to leveraging learning and development to drive business growth and effect organisational change ƒƒ How to successfully engage business leadership with learning and development ƒƒ Strategies for senior leadership to empower front line management to drive a learning and development agenda which cascades through the organisation Waleed El Helw, Director Human Resources, The Coca- Cola Company Brendan Noonan, Senior Vice President, Learning & Development, Emirates Airlines Christopher Lipscomb, Regional Head of Human Resources, Al Tamimi & Company Jane Lee, Performance Management and Career Development, Emirates Global Aluminium 13.15 Networking Lunch 14.15 Learning Value Case Study Showdown: Assessing and Measuring the Learning and Development Value Contribution Assessing the value of learning has increasingly become an imperative for learning development leaders aiming to secure executive sponsorship for their learning and development initiatives. In this showdown of case studies, practical guidance will be provided on the various ways the learning value is being justified. Justifying the Existence of Learning & Development – An Emirates Airlines Case Study ƒƒ How learning and development units justify their existence ƒƒ Convincing the organisation on the value of Learning & Development Brendan Noonan, Senior Vice President, Learning & Development, Emirates Airlines Practical Application of Kirkpatrick Four Levels ƒƒ Practical application of Kirkpatrick Four Levels® in the hospitality industry ƒƒ The focus on ROE (Return on Expectation) Roberto Vizcaino, Vice President, Learning & Development, Viceroy Hotel Group The Most Effective ROI Measure for Learning & Development – A Sharjah Islamic Bank Case Study ƒƒ Determine which ROI measure is most effective for learning and development ƒƒ Selecting an ROI model which accurately captures the value of intangibles Sangeeth Ibrahim, Associate Vice President, Sharjah Islamic Bank 15.15 Creating an Effective Competency Mapping Framework That is Aligned With Business Strategy and Key Performance Metrics ƒƒ Competency selection: The importance of the identifying the key competencies most valuable to your organisations ƒƒ Post competency framework: how to secure buy-in and implementation from senior leadership and the business ƒƒ How to ensure top-down consistency on core competencies and the impact of adherence on cascading competencies through the organisation Tara Cherniawski, Director of Learning & Development, Group and Corporate, Jumeirah Group 15.45 Afternoon Coffee And Networking Break 16.15 Developing Great Leaders: Creating a Business Oriented Leadership Development Programme For Competitive Advantage ƒƒ The critical components and characteristics of an effective leadership development programme? ƒƒ Strategically aligned competencies: How do you build and select brand- aligned leadership capabilities that will drive corporate performance ƒƒ What works? What doesn’t? –the latest and most effective tools and programmes for developing Leaders in the Middle East Claire Gearon, Head of Leadership Development, Emirates Global Aluminium 16.45 Leveraging Analytics to Effectively Shape Your Learning and Development Programmes ƒƒ Using analytics to plan and create an effective programme for your organisation? ƒƒ When exactly to use analytics and the key insights you should be looking for ƒƒ Building analytics into future programmes to develop human capital 17.15 Closing Remarks from the Chair To Register contact Renuka: +971 4 4072731 / F: +971 4 3352718 / Email: renuka.sayyed@informa.com
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Tuesday 24 March 2015FORUM Day TWO 08.30 Registration And Morning Coffee 08.55 Opening Remarks From The Chair 09.00 Transforming the Learning Experience: Moving from Traditional Learning to Blended and Experiential Learning ƒƒ Traditional vs blended learning: Which strategy is most effective in the Middle East ƒƒ How to ensure alignment of learning & development investment with organisational goals ƒƒ Managing the shift from blended learning to experiential learning ƒƒ The impact of experiential learning and how it can enhance productivity and ensure greater employee satisfaction and retention Wissam Hachem, Vice President, Learning & Development, Etihad Airways Jameela Korek, Head of Learning & Development, Middle East Cluster, Novartis Michael Burton, HR Strategic Adviser, ADNEC 09.40 Learning for Digital Learners: Leveraging New and Emerging Technologies to Develop The GCC Workforce of the Future ƒƒ The latest emerging technologies trends in learning and how they apply to the cultural variances in the Middle East ƒƒ The main benefits from digitalisation in developing talent ƒƒ The limits of technology for learning and development and how they can be overcome to ensure a holistic learning and development programme Linda Al Ansari, Manager L&D - Learning Technologies, Emirates Airlines 10.10 Best Practice Guidance on Avoiding the Costs and Pitfalls of an Ineffective Onboarding Process ƒƒ How to evaluate the efficiency of your current onboarding process ƒƒ The steps you must take to engage new hires during the onboarding process and boost long term employee performance and retention ƒƒ The cost in numbers: the cost of an ineffective onboarding process to your business and the impact this can have on your bottom line Susan Ward, Senior Director, Learning & Development, Cleveland Clinic Abu Dhabi 10.40 Morning Coffee And Networking Break 11.15 How to Implement a Successful e-Learning Programme in the Middle East and Overcoming Culturally Specific Challenges to Adoption ƒƒ Evaluating which approach is best to implement your e-learning programmes and how to set the objectives and metrics of success ƒƒ The best strategies to market the e-learning programme to employees to drive adoption ƒƒ Displaying the benefits of e-learning and ensure employee adoption and realisation of its value Debbie Chatten, Head of Group Learning & Development, Al Futtaim 11.45 Deploying Assessment and Development Centers for Identifying Talent and Building Leadership Pipeline ƒƒ How to design an assessment center to identify the right talent ƒƒ Utilising development centres to cultivate a talent pool with the required mix of competencies ƒƒ How to use your talent pool to ensure a continuous flow in leadership pipeline ƒƒ Best practice on how to link your leadership pipeline with the succession plan Khurshid Khan, Head, Talent Development, National Bank of Oman 12.15 A Research Based Assessment of The Future of Learning and Development This practical presentation will launch the findings of a new market study conducted to understand the future of learning in the GCC region including: ƒƒ Current trends in L&D ƒƒ Use of gamification and technology in L&D ƒƒ What practitioners believe learning and development could look like in 2020 ƒƒ Potential growth areas The session track will provide the participants with a clear understanding of the current practice, immediate opportunities and areas for innovation within Learning and Development Nicola Brown, Head of Marketing & Communications, PERA Consulting 12.45 Lunch and Networking Break 13.45 Interactive Roundtable Discussions This interactive session divides the audience into 3-4 groups, each representing an industry and / or a hot topic ranging from e-Learning to competency mapping. Delegates are given the opportunity to vote on what topics to be discussed. Each roundtable is tasked to come up with three practical strategies related to their topic and/or industry. Discussion will go on for 25 minutes and then each moderator will present his or her table findings. 15.00 Afternoon Coffee and Networking Break 15.30 An OJT Roadmap to Success: Implementing an Effective and Systematic Approach to OJT to Bridge Skill Gaps in your Organisation ƒƒ Unstructured approach vs. structured approach to OJT: how to devise and execute a structured programme to maximise the impact of OJT on business performance ƒƒ How to effectively define the learning objectives of the OJT programme and how to accurately track and measure the progress and outcome ƒƒ Coaching vs mentoring vs job rotation: the most effective OJT methods effective to train and develop employees in the Middle East John King, Head of Leadership, Talent & Learning , Landmark Group 16.00 Building the “Middle Management” Edge: A Mashreq Bank Case Study ƒƒ Need for a competitive strategy and assessment of the success profile of a middle manager ƒƒ Developing a framework to support career progression within the organisation ƒƒ Evaluating competence and assessing potential for mid- level roles ƒƒ Building skills, knowledge and attitude to enhance middle management capability ƒƒ Strategies to fueling the leadership pipeline Yuvakumar Ramchander, Vice President, Learning & Development, Mashreq Bank 16.30 Closing Remarks from the Chair www.talent-mea.com/learning Book Before 28 December to save up to $2,390 To Register contact Renuka: +971 4 4072731 / F: +971 4 3352718 / Email: renuka.sayyed@informa.com
- 5. www.talent-mea.com/learning Sunday 22 March 2015 08.30 – 14.30 Pre Forum MASTERCLASS Developing and Implementing a Competency Framework for your Business as a Strategy for Competitive Advantage Competency mapping is an essential process of identifying the key knowledge, skills and attributes required for specific job functions to execute organisational strategy. As organisations seek to achieve competitive advantage to drive growth, it is clear that the future will belong to businesses that effect a fundamental organisational transformation into competency based organisations. Given the complexity of creating competency frameworks that optimise the value of employees, join this workshop in order to: Learn how to develop an effective competency framework Understand how to define and identify core competencies required for superior performance Build competency models customised to the specific needs of your organisation Implement a competency framework aligned with business objectives and strategy Are you an expert able to share valuable insights on designing and implementing competency mapping models to drive high organisational performance and productivity? To contribute or lead this masterclass, contact Kenneth Mukasa on content@informa.com Are you an industry thought leader able to share best practice methodologies on how to measure the return on investment of learning & development to align learning with organisational strategy? To contribute or lead this masterclass, contact Kenneth Mukasa on content@informa.com Wednesday 25 March 2015 08.30 – 14.30 Post Forum MASTERCLASS Making the Intangible Tangible: Measuring & Assessing the ROI of Learning & Development Modern and savvy executives are increasingly aware of the key role intellectual and knowledge assets play to driving business results. However, in order to effectively to manage their investments in human capital, accurate and reliable data is required to assess the extent to which learning interventions are contributing to organisational performance. For practical and systematic guidance on how to measure the intangible value of learning initiatives , join this workshop in order to: Learn how to align learning processes to organisational strategy and critical business KPIs Understand and utilise different methodologies to assess and evaluate the contribution of learning Select the ROI assessment approach most relevant for your organisation Learn how to pitch and sell ROI on learning to executive decision makers The Learning and Development Forum is co-located with our Talent Management and Succession Forum.The Talent Management and Succession Forum brings talent management directors together to exchange strategies on how to attract and retain talent, implement high potential programmes, design effective succession planning programmes, develop successful career development frameworks and leverage talent analytics to transform your talent management strategy. #Talent15 22 – 25 March 2015 The Address Hotel Dubai Mall • Dubai • UAE management.talent-mea.com Co-located with Part of the REgion’s Leading HR Series Lagos • Nigeria Riyadh • KSADubai • UAE Dubai • UAEAbu Dhabi • UAE Dubai • UAE To Register contact Renuka: +971 4 4072731 / F: +971 4 3352718 / Email: renuka.sayyed@informa.com
- 6. DELEGATE PRICE Super Early Bird Book Before 28 December 2014 Book Before 25 January 2015 Book Before 22 February 2015 Book After 22 February 2015 Forum + 2 Masterclasses $3,795 $3,995 $4,195 $4,395 Forum + 1 Masterclass $3,095 $3,295 $3,495 $3,695 Forum Only $2,395 $2,595 $2,795 $2,995 Any Masterclass $995 $1,195 $1,395 $1,595 For hospitality packages hospitality@informa.com REGISTER TODAY Go to www.talent-mea.com/learning Call +971 4 335 2437 Email register-mea@informa.com #Learning15 www.talent-mea.com/learning BUILD A LEARNING CULTURE TO OPTIMISE TALENT PERFORMANCE © Copyright Informa Middle East Ltd. AZ3060 For terms and conditions please visit www.informa-mea.com/terms-and-conditions-for-delegates Event at a glance Sunday 22 March 2015 Monday 23 March 2015 Tuesday 24 March 2015 WEDNESDAY 25 March 2015 The Address Hotel Dubai Mall • Dubai • UAE Pre Forum Masterclass Learning and Talent Development Forum Post Forum Masterclass CALL: +971 4 335 2483 E-MAIL: a.watts@informa.com GROUP DISCOUNTS AVAILABLE Please choose the sessions you want to attend For Group Discounts: Contact: Renuka Sayyed T: 971 4 4072731 II M: 971 529973540 E:renuka.sayyed@informa.com