Lecture 10 understanding requirements (2)

Introduction to Software Engineering
Muhammad Nasir
Understanding Requirements (2)
m.nasir@iiu.edu.pk

Agenda
 Requirement Elicitation
 Collaborative Requirement Gathering
 Quality Function Deployment
 Elicitation Work Product
 User Scenario

Eliciting Requirement
Approach for eliciting requirement:
 Collaborative Requirement Gathering
 Quality Function Deployment
 User Scenarios
 Elicitation Work Products

Collaborative Requirement
Gathering
 Meetings are attended by all interested
stakeholders.
 Rules established for preparation and
participation.
 Agenda should be formal enough to cover
all important points, but informal enough
to encourage the free flow of ideas.
 A facilitator controls the meeting.
 A definition mechanism (blackboard, Wall
Stickers, etc.) is used.

Collaborative Requirement
Gathering
 During the meeting:
 The problem is identified.
 Elements of the solution are proposed.
 Different approaches are negotiated.
 A preliminary set of solution
requirements are obtained.
 The atmosphere is collaborative and
non-threatening.

Collaborative requirement gathering
(contd.)
 In initial meeting, distribute “Product
request” (defined by stakeholder) to all
attendee.
 Based on product request, each attendee
is asked to make
 List of objects (Internal or external
system objects)
 List of services (Processes or functions)
 List of constraints ( cost, size, business
rules) and performance criteria( speed,
accuracy) are developed.

Collaborative requirement
gathering (Contd.)
 Collect lists from everyone and
combined.
 Combined list eliminates redundant
entries, add new ideas but does not
delete anything.
 Objective is to develop a consensus
list in each topic area (objects,
services, constraints and
performance).

Collaborative requirement gathering
(Contd.)
 Based on lists, team is divided into smaller sub-teams
: each works to develop mini-specification
for one or more entries on each of the lists.
 Each sub-team the presents its mini-specification
to all attendees for discussion. Addition, deletion
and further elaboration are made.
 Now each team makes a list of validation criteria
for the product and present to team.
 Finally, one or more participants is assigned the
task of writing a complete draft specification.

Quality Function Deployment
 “It is a technique that translate the
needs of the customer into technical
requirement for software”.
 Concentrates on maximizing customer
satisfaction.
 QFD emphasizes – what is valuable to
the customer and then deploys these
values throughout the engineering
process.

QFD Indentifies three types of requirement:
1. Normal Requirements – reflect objectives
and goals stated for product. If requirement
are present in final products, customer is
satisfied.
 Examples of normal requirements might be
requested types of graphical displays, specific
system functions, and defined levels of
performance.

2. Expected Requirements – customer
does not explicitly state them.
Customer assumes it is implicitly
available with the system.
 Examples of expected requirements are:
ease of human/machine interaction,
overall operational correctness and
reliability, and ease of software
installation.

3. Exciting Requirements- Features
that go beyond the customer’s
expectation.
 For example, software for a new mobile
phone comes with standard features, but
is coupled with a set of unexpected
capabilities (e.g., multi-touch screen,
visual voice mail) that delight every user
of the product.

During meeting with customer –
Function deployment determines the “value”
of each function required of the system.
Information deployment identifies data objects
and events and also tied with functions.
Task deployment examines the behavior of the
system.
Value analysis determines the priority of
requirements during these 3 deployments.

Elicitation Work Products
Elicitation work product will vary depending upon the
size of the system or product to be built.
 Statement of need and feasibility.
 Statement of scope.
 List of participants in requirements elicitation.
 Description of the system’s technical environment.
 List of requirements and associated domain
constraints.
 List of usage scenarios.
 Any prototypes developed to refine requirements.

Software Prototype
 Prototype constructed for customer and
developer assessment.
 In some circumstances construction of
prototype is require in beginning of analysis.
(To derive requirement effectively)
Selecting Prototype Approach
1. Close ended (Throwaway Approach)
2. Open ended (Evolutionary Approach)

Software Prototype
Close Ended – It serves as a rough demonstration
of requirement. It is then discarded, and the
software engineered using a different paradigm.
Open Ended – uses the prototype as the first part
of an analysis activity that will be continued into
design and construction. The prototype of the
software is the first evolution of the finished
system.

The End
 Thanks for listening
 Questions would be appreciated.

Lecture 10 understanding requirements (2)

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