This document outlines a 6-step process for problem solving: 1) Identify the problem by asking "why" repeatedly to get to the root cause, 2) Gather information about the problem from research and speaking with others, 3) Brainstorm and sketch potential solutions, 4) Choose and refine the best solution, 5) Build a prototype, and 6) Test the solution and if it fails, return to step 1 to identify the new problem. The key is to never give up by continually identifying new problems and refining solutions through many iterations, as Thomas Edison demonstrated in perfecting the light bulb over thousands of attempts.