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A wall of text is deadly for an interactive experience.  Jakob Nielsen, usability expert Source: “Top Ten Mistakes in Web Design”  http:// www.useit.com/alertbox/9605.html Intimidating .
Tips from the Web Style Guide Make sure the text you present is of immediate value.  Avoid empty chatter such as 'welcome' messages or instructions on how to use the site.  Don’t use the first paragraph of each page to tell users what information they’ll find on the page.  Source: Web Style Guide, 3 rd  edition. Patrick J. Lynch & Sarah Horton. Chapter 9: Editorial Style http://webstyleguide.com/wsg3/9-editorial-style/3-online-style.html
Tips from Jakob Nielsen Write in  inverted pyramid  style Use sub-headings Make bulleted lists Keep paragraphs short Highlight keywords  Source: “Top Ten Mistakes in Web Design”  http://www.useit.com/alertbox/9605.html Image source:  http://www.dailywritingtips.com/the-inverted-pyramid/
Avoid Library Jargon! database library catalog e-journals index interlibrary loan periodical or serial reference resource subject categories (such as Humanities or Social Sciences) acronyms & brand names John Kupersmith has compiled results from  51 usability studies . According to his data, the following words are commonly  misunderstood  by library users: His data shows that users respond better to phrases like  find books  or  find articles . Rather than trying to label the tool, try to label according to the  task  that the tool helps users accomplish. Source: “Library Terms That Users Understand”  http://www.jkup.net/terms.html
Links Whenever possible, use the  Simple Web Links  box or the  Links and Lists  box type. Why? Because this will allow you to see how many people visit those links. We’ll talk more about  usage statistics  later.  Sometimes using links in your text is unavoidable.  When you must, keep in mind that the text you use  should: Act as a  call to action  (think “contact us”  or “log in”, not “click here”) Provide some information when  read out of context Explain what the link offers Source: “Don’t use ‘click here’ as link text,” World Wide Web Consortium  http://www.w3.org/QA/Tips/noClickHere
Use a consistent approach to titles, headings, subheadings, and keywords Note that each heading: Is bolded Capitalizes the first letter of each word Has one blank line above and below each heading Source: Web Style Guide, 3 rd  edition. Patrick J. Lynch & Sarah Horton. Chapter 9: Editorial Style http://webstyleguide.com/wsg3/9-editorial-style/3-online-style.html
Use a consistent approach to titles, headings, subheadings, and keywords What approach did I use to highlight important words and phrases in this document? Hint: review slides 3-5 Source: Web Style Guide, 3 rd  edition. Patrick J. Lynch & Sarah Horton. Chapter 9: Editorial Style http://webstyleguide.com/wsg3/9-editorial-style/3-online-style.html

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LibGuides Style Guide: Content

  • 1. A wall of text is deadly for an interactive experience. Jakob Nielsen, usability expert Source: “Top Ten Mistakes in Web Design” http:// www.useit.com/alertbox/9605.html Intimidating .
  • 2. Tips from the Web Style Guide Make sure the text you present is of immediate value. Avoid empty chatter such as 'welcome' messages or instructions on how to use the site. Don’t use the first paragraph of each page to tell users what information they’ll find on the page. Source: Web Style Guide, 3 rd edition. Patrick J. Lynch & Sarah Horton. Chapter 9: Editorial Style http://webstyleguide.com/wsg3/9-editorial-style/3-online-style.html
  • 3. Tips from Jakob Nielsen Write in inverted pyramid style Use sub-headings Make bulleted lists Keep paragraphs short Highlight keywords Source: “Top Ten Mistakes in Web Design” http://www.useit.com/alertbox/9605.html Image source: http://www.dailywritingtips.com/the-inverted-pyramid/
  • 4. Avoid Library Jargon! database library catalog e-journals index interlibrary loan periodical or serial reference resource subject categories (such as Humanities or Social Sciences) acronyms & brand names John Kupersmith has compiled results from 51 usability studies . According to his data, the following words are commonly misunderstood by library users: His data shows that users respond better to phrases like find books or find articles . Rather than trying to label the tool, try to label according to the task that the tool helps users accomplish. Source: “Library Terms That Users Understand” http://www.jkup.net/terms.html
  • 5. Links Whenever possible, use the Simple Web Links box or the Links and Lists box type. Why? Because this will allow you to see how many people visit those links. We’ll talk more about usage statistics later. Sometimes using links in your text is unavoidable. When you must, keep in mind that the text you use should: Act as a call to action (think “contact us” or “log in”, not “click here”) Provide some information when read out of context Explain what the link offers Source: “Don’t use ‘click here’ as link text,” World Wide Web Consortium http://www.w3.org/QA/Tips/noClickHere
  • 6. Use a consistent approach to titles, headings, subheadings, and keywords Note that each heading: Is bolded Capitalizes the first letter of each word Has one blank line above and below each heading Source: Web Style Guide, 3 rd edition. Patrick J. Lynch & Sarah Horton. Chapter 9: Editorial Style http://webstyleguide.com/wsg3/9-editorial-style/3-online-style.html
  • 7. Use a consistent approach to titles, headings, subheadings, and keywords What approach did I use to highlight important words and phrases in this document? Hint: review slides 3-5 Source: Web Style Guide, 3 rd edition. Patrick J. Lynch & Sarah Horton. Chapter 9: Editorial Style http://webstyleguide.com/wsg3/9-editorial-style/3-online-style.html