Lisa Resume Final.Doc
- 1. Lisa Washington 2238 Portola Way Sacramento, CA 95818 916-949-4162 cleoisis@hotmail.com Objective ___________________________________________________________________________ Medical record administration position allowing for the use of my excellent customer service skills, knowledge of the NextGen system and superior attention to detail. Profile _____________________________________________________________________________ Motivated, friendly and outgoing individual with a strong desire to further the goals of my employer as well as to be engaged in serving the community around me. Able to quickly master new tasks. Diplomatic and tactful with patients, vendors and coworkers. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reporting and communication. Skills Summary ______________________________________________________________________ Report Preparation Customer Service Procedure & Diagnosis Coding Written Correspondence Scheduling General Office Skills Professional Experience _______________________________________________________________ MEDICAL CHARTING AND CODING More than 4 years experience with the NextGen System (both EMR and EPM modules) Patient charting and records transcription, including knowledge of ICD-9 & CPT codes Medical records management including death certificates, infectious disease reporting, FMLA and state disability filing CUSTOMER SERVICE/ PROBLEM SOLVING Patient test result notifications Coordination of prescriptions with mail order pharmacies DME ordering and prior authorization Answering multiple phones and assisting with front office duties Creating and processing patient correspondence and doctors’ notes DETAIL MASTERY & ORGANIZATION Coordinating schedules and appointments for multiple doctors Ensuring accurate transfer of external reports and records into patient charts Ensuring timely filing of death certificates and morbidity reports Employment History _________________________________________________________________ ASSOCIATED FAMILY PHYSICIANS – SACRAMENTO, CA Medical Records Administrator Nov 2005 to present Education __________________________________________________________________________ TUSKEEGEE UNIVERSITY – TUSKEEGEE, AL 1992-1996 Major Course of Study – Mass Media/Journalism Minor Course of Study - English