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Playing the Certification
       Game (No Straitjacket
             Required)


Dru Lavigne
Chair, BSD Certification Group Inc.

LISA, 2011
a.k.a How to Become
Certified Without Becoming
         Certifiable
a.k.a. The Good, the Bad,
   and the Ugly of System
 Administration Certification
            Exams

Let's start with the Bad and the Ugly, then work
our way towards the Good... (don't let the bad
and the ugly scare you off, stick around for the
good, it does exist!)
The Bad: “Paper” (MCSEs)
The Bad: Braindumps
The Ugly: “Official” Training
        Required to Pass Exam

Information needed to pass the exam is only
available from the certification vendor's “official”
training program
Of course, said training costs several thousands
of dollars in addition to travel costs
Training doesn't provide knowledge or skills, but
rather how to answer the exam questions (in other
words, an expensive braindump)
The Ugly: Who Needs
            Psychometrics?
Choose all that apply (from a list of a-n)

Read through three screens worth of irrelevant
information in order to find the fragment of a
sentence which contains the actual question
being asked

Decipher the meaning of a grammatically
impossible question written by someone whose
first language was obviously not English

Questions are technically inaccurate and sound
like they were written by the sales team
The Ugly: “Hot” Sells

Sought after certification programs are rarely
about content but rather about the current hot
trend

Certificants often end up taking exams that do not
increase their skillset, force them to memorize
irrelevant info, or to learn yet another new
marketing spin on old terminology or another set
of meaningless acronyms
The Ugly: Costs
Psychometrics is expensive to achieve and not
marketed as a value

Exams are expensive to maintain which can result
in one version of the exam and/or questions that
rarely change

Many programs force you to re-certify (ka-ching,
ka-ching) in order to maintain certified status. New
product versions with new certifications provide a
never-ending “what features do I have to
memorize this time” certification path
Recognizing the Good: Value of
            Certification
There is value (to both employers and certificants)
in quantifying the tasks that comprise a skillset

There is value in learning about the bigger picture
and in learning the skills you missed along the
way because your experience thus far didn't
require them

There is value in being a member of a community
that shares a proficiency in a well defined skillset

These values are the hallmark of a well designed
certification program
Recognizing the Good: What to look
   for in a certification program

Are the exam objectives available? Are they skill
based?

Does third-party information about the program
indicate that the exam adheres to the published
objectives?

What forms of training and study materials are
available? (hint: a lack of materials is not
necessarily a bad thing)
Playing the Game: how to gain from
          any certification
Know your end goal: are you trying to pass the
exam, learn new skills, or a little bit of both?

Recognize that few training programs are geared
towards skills, even if the exam itself is

Recognize that your own lab setup is a given

Gain a network of skilled friends and look for user
groups that provide an environment for learning
that specific skill
Playing the Game: how to gain from
any certification (even the bad and
           the ugly ones)
While the lack of technical merits may grate on
the geek in you, some certifications will make your
employer, support vendor, or HR happy

Even if the exam concentrates on features and
irrelevant info, there is no law preventing you from
learning the skills you'll need to wrangle that darn
product into submission
Reinventing the Game

The first generation of sysadmins didn't go to
school to become sysadmins:

Instead, they were the ones who were good at
“that computer thing” and figuring out how to keep
their employer's systems up and running

Skills were learned in the field, on an as needed
to know basis
Reinventing the Game
How will the next generation of sysadmins learn
their skills?

Post-secondary education isn't known for its
plethora of skill-based sysadmin programs

While certification programs have improved since
the 90s, there are still plenty which are vendor-
specific, study what we want you to know (as
opposed to how the product actually works or in
understanding the world that exists beyond a
vendor's particular product)
Changing the Game
Look for and promote/contribute to quality
certification programs, they do exist!

Integrate good programs into larger post-
secondary programs (they define skills which can
be taught)

A good certification program provides a tool which
can be used to bridge the post-secondary
knowledge-skill gap or to bring new hires up to
speed
Additional Resources
Why Certification Exams Suck: Introduction
http://it.toolbox.com/blogs/bsd-guru/why-
certification-exams-suck-introduction-11037

How to Create a Psychometrically Valid
Certification Examination
http://www.slideshare.net/dlavigne/
lavigne-eurobsdcon11

BSD Certification Website
http://www.bsdcertification.org
Contact & Questions


                   Contact:
                dru@freebsd.org


URL to slides online:
http://www.slideshare.net/dlavigne/lisa2011

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Lisa2011

  • 1. Playing the Certification Game (No Straitjacket Required) Dru Lavigne Chair, BSD Certification Group Inc. LISA, 2011
  • 2. a.k.a How to Become Certified Without Becoming Certifiable
  • 3. a.k.a. The Good, the Bad, and the Ugly of System Administration Certification Exams Let's start with the Bad and the Ugly, then work our way towards the Good... (don't let the bad and the ugly scare you off, stick around for the good, it does exist!)
  • 6. The Ugly: “Official” Training Required to Pass Exam Information needed to pass the exam is only available from the certification vendor's “official” training program Of course, said training costs several thousands of dollars in addition to travel costs Training doesn't provide knowledge or skills, but rather how to answer the exam questions (in other words, an expensive braindump)
  • 7. The Ugly: Who Needs Psychometrics? Choose all that apply (from a list of a-n) Read through three screens worth of irrelevant information in order to find the fragment of a sentence which contains the actual question being asked Decipher the meaning of a grammatically impossible question written by someone whose first language was obviously not English Questions are technically inaccurate and sound like they were written by the sales team
  • 8. The Ugly: “Hot” Sells Sought after certification programs are rarely about content but rather about the current hot trend Certificants often end up taking exams that do not increase their skillset, force them to memorize irrelevant info, or to learn yet another new marketing spin on old terminology or another set of meaningless acronyms
  • 9. The Ugly: Costs Psychometrics is expensive to achieve and not marketed as a value Exams are expensive to maintain which can result in one version of the exam and/or questions that rarely change Many programs force you to re-certify (ka-ching, ka-ching) in order to maintain certified status. New product versions with new certifications provide a never-ending “what features do I have to memorize this time” certification path
  • 10. Recognizing the Good: Value of Certification There is value (to both employers and certificants) in quantifying the tasks that comprise a skillset There is value in learning about the bigger picture and in learning the skills you missed along the way because your experience thus far didn't require them There is value in being a member of a community that shares a proficiency in a well defined skillset These values are the hallmark of a well designed certification program
  • 11. Recognizing the Good: What to look for in a certification program Are the exam objectives available? Are they skill based? Does third-party information about the program indicate that the exam adheres to the published objectives? What forms of training and study materials are available? (hint: a lack of materials is not necessarily a bad thing)
  • 12. Playing the Game: how to gain from any certification Know your end goal: are you trying to pass the exam, learn new skills, or a little bit of both? Recognize that few training programs are geared towards skills, even if the exam itself is Recognize that your own lab setup is a given Gain a network of skilled friends and look for user groups that provide an environment for learning that specific skill
  • 13. Playing the Game: how to gain from any certification (even the bad and the ugly ones) While the lack of technical merits may grate on the geek in you, some certifications will make your employer, support vendor, or HR happy Even if the exam concentrates on features and irrelevant info, there is no law preventing you from learning the skills you'll need to wrangle that darn product into submission
  • 14. Reinventing the Game The first generation of sysadmins didn't go to school to become sysadmins: Instead, they were the ones who were good at “that computer thing” and figuring out how to keep their employer's systems up and running Skills were learned in the field, on an as needed to know basis
  • 15. Reinventing the Game How will the next generation of sysadmins learn their skills? Post-secondary education isn't known for its plethora of skill-based sysadmin programs While certification programs have improved since the 90s, there are still plenty which are vendor- specific, study what we want you to know (as opposed to how the product actually works or in understanding the world that exists beyond a vendor's particular product)
  • 16. Changing the Game Look for and promote/contribute to quality certification programs, they do exist! Integrate good programs into larger post- secondary programs (they define skills which can be taught) A good certification program provides a tool which can be used to bridge the post-secondary knowledge-skill gap or to bring new hires up to speed
  • 17. Additional Resources Why Certification Exams Suck: Introduction http://it.toolbox.com/blogs/bsd-guru/why- certification-exams-suck-introduction-11037 How to Create a Psychometrically Valid Certification Examination http://www.slideshare.net/dlavigne/ lavigne-eurobsdcon11 BSD Certification Website http://www.bsdcertification.org
  • 18. Contact & Questions Contact: dru@freebsd.org URL to slides online: http://www.slideshare.net/dlavigne/lisa2011