LITA: Taking Your Workshops to the Web

Taking Your Workshops to the WebLITA Education Committee6/25/2011ALA Annual Conference

8:00 – 8:30 am Introductions8:30 – 9:00 am Tool Review9:00 – 9:45 am Online Workshop Design9:45 – 10:00 am Break10:00 – 11:00 am Introducing Interactivity11:00 – 11:30 am Looking ahead11:30 – noon QuestionsWorkshop Schedule6/25/2011ALA Annual Conference

Two ways to participate:GoToWebinar (8:00 am – 10:00 am)Reserve your Webinar seat now at:https://www2.gotomeeting.com/register/691475794System RequirementsPC-based and Macintosh®-based attendeesRequired: JavaScript™ and Java™ enabledNo mobile optionsFor Online Participants6/25/2011ALA Annual Conference

Two ways to participate:Adobe Connect(10:00 am – 11:00 am)No reservation required:http://amigos.adobeconnect.com/lita/System RequirementsPC-based, Macintosh, and Linux attendeesRequired: Adobe® Flash® Player 10.1Mobile attendeesApple devices: iOS 3 or 4, created for Apple iPhone; compatible with Apple iPad and iPod Touch (3G or 4G connection recommended)Android™ devices: Android 2.2; Adobe AIR® for Android; compatible with HTC Nexus One and Motorola Droid (3G or 4G connection recommended)For Online Participants6/25/2011ALA Annual Conference

6/25/2011ALA Annual ConferenceGoToWebinar Interface1. Viewer Window2. Control Panel

6/25/2011ALA Annual ConferenceGoToWebinar Interface1. Viewer Window2. View in Fullscreen Mode

6/25/2011ALA Annual ConferenceGoToWebinar Interface1. Full-screen View2. Control Panel

6/25/2011ALA Annual ConferenceGoToWebinar Interface1. Full-screen View2. Hide Control Panel

6/25/2011ALA Annual ConferenceGoToWebinar Interface1. Full-screen View2. Hidden Control Panel

PresentersDanielle CunniffPlumer,Texas State Library and Archives CommissionChristine PetersonAmigos Library ServicesCody Hanson,University of Minnesota LibrariesIntroductions6/25/2011ALA Annual Conference

What kind of library do you work in?Academic libraryPublic librarySchool librarySpecial libraryStudent/Consultant/Other6/25/2011ALA Annual ConferenceGetting to Know You: Poll

What types of online instruction are you interested in?Information literacyLibrary database trainingOther library skillsProfessional developmentGeneral technology6/25/2011ALA Annual ConferencePoll #2

What is your biggest concern about online instruction?Technological problemsLimited interactivityNo body languageBoring content6/25/2011ALA Annual ConferencePoll #3

To develop education programs relating to library and information technologyTo act as a clearinghouse for preconferences and pre-midwinter workshops.To research, propose, and monitor LITA's web-based educational offerings. To encourage research on education matters pertaining to technological subjects. LITA Education Committee6/25/2011ALA Annual Conferencehttp://connect.ala.org/node/65133

Charge for 2011-2012:6 webinars 4 web coursesRegional InstitutesIn-person workshops at Midwinter, AnnualProposals accepted at http://www.ala.org/ala/mgrps/divs/lita/litaevents/education/proposalform.cfmLITA Education Committee6/25/2011ALA Annual Conferencehttp://connect.ala.org/node/65133

Webinar1-2 hours in lengthTypically live; sometimes recordedTypically one-way communication (limited interactivity)Audience size varies depending on license; often can exceed 100 students6/25/2011ALA Annual ConferenceTypes of Online Education

WorkshopMulti-day; usually 8-12 hours of contentTypically live; sometimes recordedPrimarily one-way communication but may offer interactivity through chat, discussion foraAudience size varies but rarely more than 50; 15-25 considered optimal6/25/2011ALA Annual ConferenceTypes of Online Education

CourseMay include 12-36 hours of content (semester length)Typically live with some asynchronous componentsMix of one-way communication and interactionAudience size varies but rarely more than 20; 8-15 considered optimal6/25/2011ALA Annual ConferenceTypes of Online Education

Online DiscussionCan be extended for any length of timeAsynchronous discussion through course management system or other forumAlso can be done in some blogging systems that support threaded commentsAudience can be any size6/25/2011ALA Annual ConferenceTypes of Online Education

Simulcasting/Streaming VideoUsually limited to 1 hour sessions; sometimes may last for full dayOne-way broadcast of a live eventAudience size depends on system used; many limit number of simultaneous viewers 6/25/2011ALA Annual ConferenceTypes of Online Education

What format of online instruction appeals to you most?WebinarOnline workshopOnline courseOnline discussionSimulcast/Streaming Video6/25/2011ALA Annual ConferencePoll #4

6/25/2011ALA Annual ConferenceProduct Families

What online learning tools have you used?Web conference tools (WebEx, Skype, Wimba, GoToMeeting)Webinar tools (Adobe Connect, GoToWebinar, etc.) Course management systems (Moodle, Blackboard)6/25/2011ALA Annual ConferencePoll #4

6/25/2011ALA Annual ConferenceWeb Conference ToolsCommon Tools:WebExAdobe Connect 8GoToMeetingSkype (Video chat)Tinychat (Video chat)Characteristics:Best for small groupsFreemium optionsFeatures:Voice interactionApplication sharingChatAnnotation & drawing toolsWebcams & video (new!)Mobile device support

6/25/2011ALA Annual ConferenceWeb Conference ToolsSource: Lifehacker, June 8, 2010http://lifehacker.com/5558512/best-web+based-conferencing-tool-webex

6/25/2011ALA Annual ConferenceWebEx

6/25/2011ALA Annual ConferenceGoToMeeting

6/25/2011ALA Annual ConferenceWebinar ToolsCommon Tools:Adobe Connect 8GoToWebinarElluminateReadyTalkiLincCharacteristics:Up to 1,000 attendeesPrimarily broadcastFeatures:ChatSome with instructor onlySlide sharingFor some, slides must be uploaded to serverApplication sharing (varies)Registration and participant management

6/25/2011ALA Annual ConferenceReadyTalk

6/25/2011ALA Annual ConferenceGoToWebinar

6/25/2011ALA Annual ConferenceElluminate

6/25/2011ALA Annual ConferenceAdobe Connect

6/25/2011ALA Annual ConferenceiLinc

Plan the WorkshopDetermine learning objectivesAccommodate learning stylesDevelop the WorkshopStoryboards and SlidesSupplemental ContentTeach the WorkshopProduction ConsiderationsEvaluate the WorkshopLessons Learned6/25/2011ALA Annual ConferenceDesigning the Online Workshop

Clay, Cynthia. Great Webinars: How to Create Interactive Learning That Is Captivating, Informative and Fun. Seattle, Wash: Punchy Pub, 2009. Smith, Susan S. Web-based Instruction: A Guide for Libraries. Third edition. Chicago: American Library Association, 2010.Dupuis, Elizabeth A. Developing Web-Based Instruction: Planning, Designing, Managing, and Evaluating for Results. New York: Neal-Schuman Publishers, 2003. ACRL Instruction Section, Instructional Technologies Committee. Tips for Developing Effective Web-Based Library Instruction. 24 June 2011. Available online at http://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm6/25/2011ALA Annual ConferenceResources

Outline the objectives and outcomes clearly to establish purpose and realistic expectations.Outcomes address the larger overall goal(s) of student learning. Objectives address actions or learning behaviors that will result from the instruction. Keeping this tip in mind helps to avoid the use of technology for technology's sake.6/25/2011ALA Annual ConferenceACRL Tips on Pedagogyhttp://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm

A = AffectiveUses the power of feelings and emotions to engage and reinforce learningExample Objective Statements:Proposes methods to investigate authenticityResolves apparent contradictions between sourcesQuestions reliability of possible sources6/25/2011ALA Annual ConferenceLearning Objectives

B = BehavioralAcquires desired skills (AKA psychomotor)Example Objective Statements:Constructs a bibliographic citationNavigates through a complicated websiteRevises work based on instructor feedback6/25/2011ALA Annual ConferenceLearning Objectives

C = CognitiveDemonstrates knowledge and understanding Example Objective Statements:Identifies the components of a bibliographic citationIntegrates materials from multiple sources into a coherent argumentExplains criteria for selection of a primary source6/25/2011ALA Annual ConferenceLearning Objectives

6/25/2011ALA Annual ConferenceSTAR and SMARTSpecificTangibleAttainableResults-orientedSpecificMeasurableAttainableRelevantTimely

Provide a clear, intuitive structure that: reflects the objectives of the instruction allows for different learning styles permits the student to self-pace and remediateIncorporate contemporary language and topics, be as succinct as possible, and don't be afraid to entertain.6/25/2011ALA Annual ConferenceACRL Tips on Pedagogyhttp://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm

6/25/2011ALA Annual ConferenceLearning Styles

Web Content Accessibility Guidelines 2.0Principles:Information and user interface components must be presentable to users in ways they can perceiveUser interface components and navigation must be operable by the userInformation and the operation of the user interface must be understandable by the userContent must be robust enough that a wide variety of user agents can interpret it, including assistive technologies6/25/2011ALA Annual ConferenceAccessibility

Include active learning techniques to foster student-computer, student-student and/or student-instructor interaction. Some techniques to consider incorporating include: developing tools to aid in student self-assessment and feedback providing occasion for discussion creating collaborative opportunities to enhance comprehension of concepts being taught 6/25/2011ALA Annual ConferenceACRL Tips on Pedagogyhttp://www.ala.org/ala/mgrps/divs/acrl/about/sections/is/projpubs/tipswebbasedinstruction.cfm

6/25/2011ALA Annual ConferenceInteraction by Learning StyleClay, p. 60

Use outlines, storyboardsBreak content into manageable chunksFor online courses, aim for 30-60 slides per hour (more is better)6/25/2011ALA Annual ConferenceDeveloping the Course

Identify supplemental contentSlide handoutsExercisesAdditional readingBibliographies6/25/2011ALA Annual ConferenceDeveloping the Course

Eliminating exercisesTesting knowledge with polling questionsLimiting participant chatNot allowing questions until the endMaking the presentation overly fomalReading off a series of bullet-points or directly from a script6/25/2011ALA Annual ConferenceRepurposing errorsClay, pp. 106-107

Use standard PowerPointAvoid Web 2.0 presentation techniquesAvoid animation and visual effectsUse common fontsBe cautious with embedded audio and video6/25/2011ALA Annual ConferenceAvoid Potential Issues

Test the presentation in advanceBe sure that entire slide can be seen in the participant’s windowCheck for missing or modified content Check colors, fonts, and other design elements to make sure that they are rendered cleanly6/25/2011ALA Annual ConferenceAvoid Potential Issues

Assemble a team6/25/2011ALA Annual ConferencePresenting the Workshop

Be familiar with the interfaceRun a complete practice session if possible without studentsCheck on slide formattingIdentify timing issues6/25/2011ALA Annual ConferencePresenting the Workshop

6/25/2011ALA Annual ConferenceInstructor InterfactInstructor View

6/25/2011ALA Annual ConferenceInstructor View

Be familiar with the interfaceBeta test the workshop before going liveFind students from friends, co-workers, studentsOffer free tuition, coffee shop cards – whatever works!Emphasize interactive elements and exercises to discover weaknesses6/25/2011ALA Annual ConferencePresenting the Workshop

EvaluationInclude an evaluation that directly references the stated learning objectivesPre- and post-test questions are usefulLimit the number of questions5-7 questions are effectiveTie student completion certificate to evaluation completion if possible6/25/2011ALA Annual ConferenceAfter the Workshop

Technology FailCommon issues:Insufficient bandwidthSystem outageIncorrect equipmentRemediesMake sure that you have technical supportTest the system repeatedly6/25/2011ALA Annual ConferenceLessons Learned

Participant FailCommon issues:Students have problems with headphones/microphonesStudents cannot see the slides/chat/poll/status areaStudents do not participate in chat-based discussion6/25/2011ALA Annual ConferenceLessons Learned

Participant FailRemediesProvide clear instructions at the beginning of the workshopTell students how to contact technical support (telephone as well as online)Improve exercises and be patient6/25/2011ALA Annual ConferenceLessons Learned

Instructor FailRemediesPractice, practice, practice“Apprentice” with an experienced instructorUse the two-computer approach6/25/2011ALA Annual ConferenceLessons Learned

6/25/2011ALA Annual ConferenceTwo-Computer Approach

6/25/2011ALA Annual ConferenceQuestions?

Adobe Connect (10:00 am – 11:00 am)No reservation required:http://amigos.adobeconnect.com/lita/System RequirementsPCs and Macintoshes: Do a System Checkhttp://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm(You don’t need to install the software)Apps (mobile devices): Check your app store6/25/2011ALA Annual ConferenceBreak

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