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LMS: EVOLUTION OR EXTINCTION
8 TRENDS THAT CHANGE EVERYTHING
1
INFORMAL & SOCIAL LEARNING
collaboration
communities
of practice
user-generated
content
learning at
the point of need
75%It is estimated that at least
of learning is informal
20%
Informal
Learning
10%
Formal
Learning70% On-the-job
Experience
2 MOBILITY
or
MOBILE LEARNING IS
(( Personalized access
(( Context- & location-aware content
(( Performance support
MOBILE LEARNING IS NOT
uu eLearning on smartphones
More than 1/3
of the world’s workforce will be
mobile by the end of 2015
The “market creation”
phase of mobile learning
is over -> demand is
mainstream
Ambient Insight
IDC
?
3 COMPLIANCE
2 out of 3 organizations say that demonstrating
compliance is very important to them
1 out of 2 organizations are relying on their LMS
to demonstrate compliance
Only 1 out of 3 are ready for a compliance audit
(for low performing organizations)
Only 2 out of 3 are ready for a compliance audit
(for high performing organizations)
AND
BUT



 

Source: Brandon Hall Group
Key question:
Are you looking for a “socialized” LMS
application or for an LMS as the social platform
of choice?
?
WHAT TO CONSIDER FOR YOUR LMS
(( Ease of integration with
corporate social networks
(( Syndicated search & expertise locator
(( Gamification options & capabilities
(( Performance support
(“the 5 moments of need”)
Key question:
Should you leverage your existing learning
content investment or start fresh with new
mobile-specific content?
?
WHAT TO CONSIDER FOR YOUR LMS
(( Clear strategy with objectives:
evolution or revolution?
(( Responsive design across choice of devices
(( Native apps optimized for real-world use cases
(( Connectivity – what happens
if a user is offline?
(( Device & platform choice - lots of pros & cons
Key question:
Are compliance checklists & reactive reporting
enough from a risk perspective vs. true workforce
readiness & proactive compliance dashboards?
?
WHAT TO CONSIDER FOR YOUR LMS
(( E-signatures in audit tracking
(( Competencies & certifications
(( Pro-active reporting, dashboards & analytics
(( Easy access to compliance content
Key question:
Can you leverage the same LMS investment for
both internal & external audiences??
WHAT TO CONSIDER FOR YOUR LMS
(( Portals, branding & personalization
(( E-commerce capabilities
(( A new role of the LMS
»» Revenue generation
»» Quality management
»» Documentation distribution
»» Partner certifications
THE EXTENDED ENTERPRISE4
(( Franchise networks
(( Supply chains
(( Distribution channels
(( End clients (B2B and B2C)
Suppliers
Your
Company
Direct Clients
Resellers
Distributors
Indirect
Clients
Source: Ardent Partners
It is estimated that over
the next three years, the
average contingency
workforce will grow by
almost
30%
Key question:
What people data or information do you think
might be at risk in your L&D or HR department??
5
Key question:
Are you looking for a “socialized” LMS
application or for an LMS as the social platform
of choice?
?
WHAT TO CONSIDER FOR YOUR LMS
(( Data hosting location for data privacy
(( Control over software updates
– is it important?
(( Security of application infrastructure
& standards (ISO/IEC 27001)
(( Support for industry-specific
regulatory and legal requirements
(( Ability to tailor your system to
your specific business needs
THE CLOUD
Disruption in every business
Rapid
innovation
Global
accessibility
Easy
administration
On-demand
self-service
Predictable total
cost of ownership
Elastic
capacity
Source: Brandon Hall Group
11 out of 20 companies are currently running their LMS
in the cloud. However, larger organizations are still more
likely to be running on-premise than in the cloud.
WHAT TO CONSIDER FOR YOUR LMS
(( Authenticity - validated identity authentication
(e.g. e-signatures or physical identification)
(( Integrity - secure infrastructure
(e.g. ISO 27001)
(( Confidentiality - data privacy &
control (e.g. Secure SaaS)
(( Availability - system architecture (e.g.
intrusion/DOS detection & prevention)
(( Auditability - tracking & reporting
(( Regulations (e.g. 21 CFR Part
11, EU GMP Annex 11)
7
SECURITY & PRIVACY
Source: corporate press release
Global Services Organization Confirms Illegal
Attack on Information Technology System
News Release: A global services organization has confirmed
today that the posting of certain data files on the Internet
yesterday was the result of an illegal attack. We are conducting a
full review of the nature and extent of the attack. At this time,
we do not believe that the attack extended beyond data
pertaining to a learning management system for a
government agency.
Key question:
Are you able to get started with analytics by
focusing on small data that are already available
to you before tackling big data?
?
WHAT TO CONSIDER FOR YOUR LMS
(( Level of confidence in the accuracy &
integrity of currently available data
(( Self-service reporting capabilities, time
& effort required for a new report
(( Graph charting & visualization options
(( Ability to integrate data from multiple sources
(( OLAP technology & predictive modeling
(( User experience at all levels:
administrators, business line managers,
HR directors, executive team
ANALYTICS8
It is estimated that 9 out of 10 organizations
are still in Operational maturity level.
Small
Data
Maturity
Big
Data
Operational Strategic Transformational
Passive
Reporting
Canned reporting
& dashboards
KPI reporting
& dashboards
Proactive
Reporting Domain specific
relationship
analytics
Silo’d
Analytics Across HR / talent
domain & business
aligned / connected
Integrated
Analytics Dynamic future
scenario modelling
Predictive
Analytics
Dynamic automated
data driven decision
making & machine
action
Machine
Intelligence
Automation
Operational
Source: Elearnity
Only of organizations think that HR is
credible with talent analytics.
Source: Bersin by Deloitte
15%
Evolve or Diehttp://www.NetDimensions.com
Key question:
How much of best-of-breed functionality & user
experience is sacrificed in an integrated suite??
WHAT TO CONSIDER FOR YOUR LMS
(( Organic integration or collection
of acquired technologies?
(( User experience – seamless or
(( Market consolidation – has your LMS
provider been acquired (or re-acquired)?
(( Level of attention & knowledgeable
client support that you are receiving
(( Hidden costs along the life
of your LMS contract
6 INTEGRATED TALENT MANAGEMENT
Integrated systems are on the rise
The LMS is the  of talent management
The LMS is moving to the enterprise level to respond to the
changing needs of agile companies
Ongoing
performance
management
Learning
managementSuccession
management
& talent pools
Compensation
Workforce
analytics

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LMS - evolution or extinction infographic

  • 1. LMS: EVOLUTION OR EXTINCTION 8 TRENDS THAT CHANGE EVERYTHING 1 INFORMAL & SOCIAL LEARNING collaboration communities of practice user-generated content learning at the point of need 75%It is estimated that at least of learning is informal 20% Informal Learning 10% Formal Learning70% On-the-job Experience 2 MOBILITY or MOBILE LEARNING IS (( Personalized access (( Context- & location-aware content (( Performance support MOBILE LEARNING IS NOT uu eLearning on smartphones More than 1/3 of the world’s workforce will be mobile by the end of 2015 The “market creation” phase of mobile learning is over -> demand is mainstream Ambient Insight IDC ? 3 COMPLIANCE 2 out of 3 organizations say that demonstrating compliance is very important to them 1 out of 2 organizations are relying on their LMS to demonstrate compliance Only 1 out of 3 are ready for a compliance audit (for low performing organizations) Only 2 out of 3 are ready for a compliance audit (for high performing organizations) AND BUT       Source: Brandon Hall Group Key question: Are you looking for a “socialized” LMS application or for an LMS as the social platform of choice? ? WHAT TO CONSIDER FOR YOUR LMS (( Ease of integration with corporate social networks (( Syndicated search & expertise locator (( Gamification options & capabilities (( Performance support (“the 5 moments of need”) Key question: Should you leverage your existing learning content investment or start fresh with new mobile-specific content? ? WHAT TO CONSIDER FOR YOUR LMS (( Clear strategy with objectives: evolution or revolution? (( Responsive design across choice of devices (( Native apps optimized for real-world use cases (( Connectivity – what happens if a user is offline? (( Device & platform choice - lots of pros & cons Key question: Are compliance checklists & reactive reporting enough from a risk perspective vs. true workforce readiness & proactive compliance dashboards? ? WHAT TO CONSIDER FOR YOUR LMS (( E-signatures in audit tracking (( Competencies & certifications (( Pro-active reporting, dashboards & analytics (( Easy access to compliance content Key question: Can you leverage the same LMS investment for both internal & external audiences?? WHAT TO CONSIDER FOR YOUR LMS (( Portals, branding & personalization (( E-commerce capabilities (( A new role of the LMS »» Revenue generation »» Quality management »» Documentation distribution »» Partner certifications THE EXTENDED ENTERPRISE4 (( Franchise networks (( Supply chains (( Distribution channels (( End clients (B2B and B2C) Suppliers Your Company Direct Clients Resellers Distributors Indirect Clients Source: Ardent Partners It is estimated that over the next three years, the average contingency workforce will grow by almost 30% Key question: What people data or information do you think might be at risk in your L&D or HR department?? 5 Key question: Are you looking for a “socialized” LMS application or for an LMS as the social platform of choice? ? WHAT TO CONSIDER FOR YOUR LMS (( Data hosting location for data privacy (( Control over software updates – is it important? (( Security of application infrastructure & standards (ISO/IEC 27001) (( Support for industry-specific regulatory and legal requirements (( Ability to tailor your system to your specific business needs THE CLOUD Disruption in every business Rapid innovation Global accessibility Easy administration On-demand self-service Predictable total cost of ownership Elastic capacity Source: Brandon Hall Group 11 out of 20 companies are currently running their LMS in the cloud. However, larger organizations are still more likely to be running on-premise than in the cloud. WHAT TO CONSIDER FOR YOUR LMS (( Authenticity - validated identity authentication (e.g. e-signatures or physical identification) (( Integrity - secure infrastructure (e.g. ISO 27001) (( Confidentiality - data privacy & control (e.g. Secure SaaS) (( Availability - system architecture (e.g. intrusion/DOS detection & prevention) (( Auditability - tracking & reporting (( Regulations (e.g. 21 CFR Part 11, EU GMP Annex 11) 7 SECURITY & PRIVACY Source: corporate press release Global Services Organization Confirms Illegal Attack on Information Technology System News Release: A global services organization has confirmed today that the posting of certain data files on the Internet yesterday was the result of an illegal attack. We are conducting a full review of the nature and extent of the attack. At this time, we do not believe that the attack extended beyond data pertaining to a learning management system for a government agency. Key question: Are you able to get started with analytics by focusing on small data that are already available to you before tackling big data? ? WHAT TO CONSIDER FOR YOUR LMS (( Level of confidence in the accuracy & integrity of currently available data (( Self-service reporting capabilities, time & effort required for a new report (( Graph charting & visualization options (( Ability to integrate data from multiple sources (( OLAP technology & predictive modeling (( User experience at all levels: administrators, business line managers, HR directors, executive team ANALYTICS8 It is estimated that 9 out of 10 organizations are still in Operational maturity level. Small Data Maturity Big Data Operational Strategic Transformational Passive Reporting Canned reporting & dashboards KPI reporting & dashboards Proactive Reporting Domain specific relationship analytics Silo’d Analytics Across HR / talent domain & business aligned / connected Integrated Analytics Dynamic future scenario modelling Predictive Analytics Dynamic automated data driven decision making & machine action Machine Intelligence Automation Operational Source: Elearnity Only of organizations think that HR is credible with talent analytics. Source: Bersin by Deloitte 15% Evolve or Diehttp://www.NetDimensions.com Key question: How much of best-of-breed functionality & user experience is sacrificed in an integrated suite?? WHAT TO CONSIDER FOR YOUR LMS (( Organic integration or collection of acquired technologies? (( User experience – seamless or (( Market consolidation – has your LMS provider been acquired (or re-acquired)? (( Level of attention & knowledgeable client support that you are receiving (( Hidden costs along the life of your LMS contract 6 INTEGRATED TALENT MANAGEMENT Integrated systems are on the rise The LMS is the  of talent management The LMS is moving to the enterprise level to respond to the changing needs of agile companies Ongoing performance management Learning managementSuccession management & talent pools Compensation Workforce analytics