Brand Strategy - Final Project Presentation




August 16th 2011             Camara Epps | Pamela Sam | Sarah Song
Information
Gathering

Brand
Assessment


Brand Strategy
Company: General Mills
  Mission:
   “Nourishing Lives. Making lives healthier, easier and richer every day.”

  The company has improved the health profile of 60% of their products

  Multiple healthy/organic brands in the portfolio

  Strengths: Strong US-based network and good brand reputation

  Weaknesses: It will be GM's first foray into the beverage industry

  OUR GOAL: To help the company create a bottled water
   brand that fits into their overall product portfolio
Industry: Bottled Water
 •   Growth of private label

 •   Negative press about the environmental impact of bottled
     water has effected purchasing behavior

 •   FDA Rules for Bottled Water Are Generally Less Strict than Tap
     Water Rules

 •   Lack of trust from consumers
Industry: Bottled Water

                      CATEGORY TRUTH:
                      Despite the questionable
                      integrity of bottled water,
                      people are choosing it
                      over other bottled
                      beverages, due to
                      associated health
                      benefits, lower prices and
                      its general availability.
Customer
•   Green Movement
•   Sustainability is key
•   Local is in
•   Consumer paradigm shift towards "cause" purchases
•   Top 3 considerations when purchasing bottled water:
       1. Price (56%)
       2. Taste (43%)
       3. Source (28%)

CULTURAL TRUTH: People want to live healthier and be more environmentally friendly, without
having to compromise too many of the conveniences that they are used to.

CONSUMER TRUTH: "I want a bottled water brand that I can trust, and one that is good for my
body and my environment."
Competitors     High Price Point




Non-Eco-Friendly                               Eco-Friendly




                                      LOCALE



                    Low Price Point
Price Points
 Our competitors' price points (16.9 fl oz):
     Premium Brands:
       Evian- $2.39
       VOSS- $2.25

       FIJI- $2.39
                                                Our price point:
       Smartwater- $2.29
                                                 $1.10-$1.20
     Mid-Range Brands:
       Dasani- $1.99

       Aquafina- $1.99

     Lower-Range Brands:
       Poland Spring - $1.69

       Nestle Pure Life - $1.39
Information
Gathering

Brand
Assessment


Brand Strategy
Brand Assessment
Points of Parity        Points of Difference
 Eco-friendly bottle    Regionally produced and
 Acceptable taste        distributed
 Portable/convenient    Socially conscious
 Disposable                Non-Profit endorsement
                             (charity:water)
                         Lower price point
                         Environmentally conscious
Information
Gathering

Brand
Assessment


Brand Strategy
Brand Platform
 Attributes/Values:                       Proof Points:
 • Environmentally focused                • Local production and distribution
 • Socially conscious                     • Re-purposing filtered tap water
 • Locally filtered/distributed           • Cause/Socially conscious
 • Convenient                             • 85% from recycled material
 • More affordable                        • Trucks fuel-efficient

 Benefits:                                Brand Position:
 • Cost savings                           Convenience Without Compromise
 • Guilt-free purchase of bottled water
 • Low impact on environment

 Personality:
 • Honest
 • Down-to-Earth
 • Loyal
 • Friendly
 • Generous
Target Customer: Michelle
Profile narrative:
Michelle is a recent college graduate, who
lives in Chicago. She works as teacher at a
private school and is studying for her
Masters in Education. She is very
environmentally conscious as she supports
the green movement by recycling, planting
trees and teaching her students the
importance of recycling. Michelle spends
her free time tutoring, shopping at the
green market, cooking for friends, riding
her bike in the park, hiking and hanging
out with friends at the local tea house.
Presenting:
                                 LOCALE
lo-cale
noun
A place or locality, especially with reference to events or circumstances connected to it

Sub-brands by region:
 West
 Southwest
 Southeast
 Mid-west
 North-east
Partnership:

 A non-profit organization that brings clean and safe
  water to people in developing nations
 All of the public donations directly fund water projects
Logo:
Packaging:
Back Label:
Sample Imagery
Brand Strategy - Locale (NYU)
Sample Messages
"Rethink the way you drink"

"Sustain your body, sustain your environment”

“Bottled water doesn’t have to be wasteful”
Brand Activation: Alignment
+            1) Trigger: Interest for
             LOCALE is triggered.
             -Marketing collateral
             -Events
             -In store promotion               5) Acceptance:
             -Product                          appreciates
    2) Information                             benefits, enjoys                6) Regular
    seeking: Visits                            taste                           Usage: repeat
    website/reads                                                              purchase,
    bottle, learns                                                             advocacy
    of affiliation
    with
    charity:water
                                                    4) Buying:
                      3) Evaluating                 decision to
                      the product:                  purchase
                      Consumer                      LOCALE is
                      psychologically               made.
                      evaluates the                                  Rejection: taste
                      risks/rewards     Customer not converted: Is
                      of LOCALE.        not environmentally
                                        concerned, is brand
                                        agnostic when it comes to
                                        bottled water, prefers

_                                       premium water.
Key Touch Points
 1.   Product
 2.   Out-of-Home Ads
 3.   Television Ads
 4.   Sponsorship Events
 5.   Website
 6.   Facebook/Twitter
Tactical Examples
•   Website: Our goal is to educate the country using complete transparency. The
    website has ‘Did You Know’ widgets that provides little known facts about the
    bottled water industry and regional reservoirs.

•   Cause marketing and environmental justice: In partnership with Charity:Water,
    with every purchase of LOCALE, 5 cents will go to the charity to help bring clean
    & safe drinking water to developing nations.

•   Celebrity Endorsements: Angelina Jolie embodies what LOCALE stands for. She is
    constantly giving back to the world and helping the environment. Having her
    serve as the face of the brand enhances our eco-friendliness.
Experiential Examples
•   National Taste Test Day: Set up a Nation Taste Test Day across multiple locations
    at grocery stores to build awareness that filtered water is not inferior to other
    water brands.

•   Twitter: Tweet a picture of you drinking LOCALE & tweet it to @LOCALE for a
    chance to win a trip to one of the cities that our filtration systems are located in.

•   In-store promotion: Set up a table for a tasting of one of General Mill’s more well
    known brands, Fiberone, for example, and wash it down with LOCALE.

•   Sponsored Events: Sponsor a marathon in each region and hand out LOCALE
    water bottles to refresh the runners.
Questions?

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Consumer Preference

Brand Strategy - Locale (NYU)

  • 1. Brand Strategy - Final Project Presentation August 16th 2011 Camara Epps | Pamela Sam | Sarah Song
  • 3. Company: General Mills  Mission: “Nourishing Lives. Making lives healthier, easier and richer every day.”  The company has improved the health profile of 60% of their products  Multiple healthy/organic brands in the portfolio  Strengths: Strong US-based network and good brand reputation  Weaknesses: It will be GM's first foray into the beverage industry  OUR GOAL: To help the company create a bottled water brand that fits into their overall product portfolio
  • 4. Industry: Bottled Water • Growth of private label • Negative press about the environmental impact of bottled water has effected purchasing behavior • FDA Rules for Bottled Water Are Generally Less Strict than Tap Water Rules • Lack of trust from consumers
  • 5. Industry: Bottled Water CATEGORY TRUTH: Despite the questionable integrity of bottled water, people are choosing it over other bottled beverages, due to associated health benefits, lower prices and its general availability.
  • 6. Customer • Green Movement • Sustainability is key • Local is in • Consumer paradigm shift towards "cause" purchases • Top 3 considerations when purchasing bottled water: 1. Price (56%) 2. Taste (43%) 3. Source (28%) CULTURAL TRUTH: People want to live healthier and be more environmentally friendly, without having to compromise too many of the conveniences that they are used to. CONSUMER TRUTH: "I want a bottled water brand that I can trust, and one that is good for my body and my environment."
  • 7. Competitors High Price Point Non-Eco-Friendly Eco-Friendly LOCALE Low Price Point
  • 8. Price Points  Our competitors' price points (16.9 fl oz):  Premium Brands: Evian- $2.39  VOSS- $2.25  FIJI- $2.39 Our price point:  Smartwater- $2.29 $1.10-$1.20  Mid-Range Brands:  Dasani- $1.99  Aquafina- $1.99  Lower-Range Brands:  Poland Spring - $1.69  Nestle Pure Life - $1.39
  • 10. Brand Assessment Points of Parity Points of Difference  Eco-friendly bottle  Regionally produced and  Acceptable taste distributed  Portable/convenient  Socially conscious  Disposable  Non-Profit endorsement (charity:water)  Lower price point  Environmentally conscious
  • 12. Brand Platform Attributes/Values: Proof Points: • Environmentally focused • Local production and distribution • Socially conscious • Re-purposing filtered tap water • Locally filtered/distributed • Cause/Socially conscious • Convenient • 85% from recycled material • More affordable • Trucks fuel-efficient Benefits: Brand Position: • Cost savings Convenience Without Compromise • Guilt-free purchase of bottled water • Low impact on environment Personality: • Honest • Down-to-Earth • Loyal • Friendly • Generous
  • 13. Target Customer: Michelle Profile narrative: Michelle is a recent college graduate, who lives in Chicago. She works as teacher at a private school and is studying for her Masters in Education. She is very environmentally conscious as she supports the green movement by recycling, planting trees and teaching her students the importance of recycling. Michelle spends her free time tutoring, shopping at the green market, cooking for friends, riding her bike in the park, hiking and hanging out with friends at the local tea house.
  • 14. Presenting: LOCALE lo-cale noun A place or locality, especially with reference to events or circumstances connected to it Sub-brands by region:  West  Southwest  Southeast  Mid-west  North-east
  • 15. Partnership:  A non-profit organization that brings clean and safe water to people in developing nations  All of the public donations directly fund water projects
  • 16. Logo:
  • 21. Sample Messages "Rethink the way you drink" "Sustain your body, sustain your environment” “Bottled water doesn’t have to be wasteful”
  • 22. Brand Activation: Alignment + 1) Trigger: Interest for LOCALE is triggered. -Marketing collateral -Events -In store promotion 5) Acceptance: -Product appreciates 2) Information benefits, enjoys 6) Regular seeking: Visits taste Usage: repeat website/reads purchase, bottle, learns advocacy of affiliation with charity:water 4) Buying: 3) Evaluating decision to the product: purchase Consumer LOCALE is psychologically made. evaluates the Rejection: taste risks/rewards Customer not converted: Is of LOCALE. not environmentally concerned, is brand agnostic when it comes to bottled water, prefers _ premium water.
  • 23. Key Touch Points 1. Product 2. Out-of-Home Ads 3. Television Ads 4. Sponsorship Events 5. Website 6. Facebook/Twitter
  • 24. Tactical Examples • Website: Our goal is to educate the country using complete transparency. The website has ‘Did You Know’ widgets that provides little known facts about the bottled water industry and regional reservoirs. • Cause marketing and environmental justice: In partnership with Charity:Water, with every purchase of LOCALE, 5 cents will go to the charity to help bring clean & safe drinking water to developing nations. • Celebrity Endorsements: Angelina Jolie embodies what LOCALE stands for. She is constantly giving back to the world and helping the environment. Having her serve as the face of the brand enhances our eco-friendliness.
  • 25. Experiential Examples • National Taste Test Day: Set up a Nation Taste Test Day across multiple locations at grocery stores to build awareness that filtered water is not inferior to other water brands. • Twitter: Tweet a picture of you drinking LOCALE & tweet it to @LOCALE for a chance to win a trip to one of the cities that our filtration systems are located in. • In-store promotion: Set up a table for a tasting of one of General Mill’s more well known brands, Fiberone, for example, and wash it down with LOCALE. • Sponsored Events: Sponsor a marathon in each region and hand out LOCALE water bottles to refresh the runners.

Editor's Notes

  • #5: Growth private label: premium brands sales have declined due to shift towards mid-low price level brands. Negative press about the environmental impact of bottled water has effected purchasing behavior:Health concerns about BPA also are affecting consumer demand for bottled drinksPerceived value of bottled water has been eroded as consumers find become more aware and educated about their choicesFDA Rules for Bottled Water Are Generally Less Strict than Tap Water Rules:While some bottled water comes from sparkling springs and other pristine sources,  more than 25% of it comes from a municipal supply. Most people are surprised to learn that they’re drinking glorified tap water, but bottlers aren’t required to list the source on the labelFewer than four in 10 respondents who buy bottled water trust bottled water manufacturers to tell the truth about their product. Some one in six respondents do not believe any claims about enhanced bottled water.  
  • #9: Glorified tap waterPremium brands=fail
  • #15: What’s behind the name? We are a locally focused brand. Focusing on what’s best in your region. We believe in keeping it close to you, and close to your heart. Close to home is what we aim for. Water sources come from the best city in each region. Each selected region ranks top 8 in the tap water quality rankings report. west: oregonSW – oklahomaSW – Kentucky/ MemphisMW – Kansas CityNE – Boston
  • #17: Logo rationale:For the main brand, Locale, we picked a simple font to represent the qualities of the brand. It’s simple, impactful, and easy to read. The color black is the most neutral, and it serves as a neutral umbrella brand for which our regional sub-brands can exist. The font is capitalized, bold and stakes it’s place as the all-encompassing brand. For each sub-brand, each region is represented by a bright and outstanding color that represents the fun nature of the brand. Each color represents something of the region – for example, the greenery of the northeast, the lakes and cold of the midwest, and the deserts of the southwest. We chose to keep the same font for every region, to reflect solidarity in the company’s mission. The lowercase font was specifically selected because it has been shown that lowercase fonts are more friendly and approachable. We want to make the brand your local drink, your good friend, someone you can imagine hanging out with. The compass: it exemplifies the regional aspect of our strategy – the water come from different regions, but they are unified under this one brand and the compass represents that. Each compass has been mildly modified with the regions colors to show that they’re the same, yet different.
  • #18: The bottle: 1. it’s simple and we plan on going only with a 500ml size because our rationale is that we’re providing the convenience of a bottled water for you to take on the go. We are not promoting drinking it at home. 2. It blue hued because studies have shown that consumers respond well to blue-tinted bottles because it conveys a sense of quenching and moisture3. Our tagline is simple and eye catching: “rethink the way you drink” – we believe that having a simple face will be able to draw the consumer in, if they are just browsing by in the grocery store. And will make them curious to find out more.
  • #19: 3. The label:The map – brings in the regionality again. The rest of the map is greyscaled, while the region is colored in the same color as the subbrand that it represents.
  • #23: 3. Evaluate the product – risks, adv, willingness to try, psycheval of our pdt