Logic1st_Paper_Backup
- 1. There is Nothing Worse Than Arriving At The Office On A Monday Morning To Find All Of Your Systems Are Down And Then You Realise Your Data Is Not Insured! Security of your data has never been more important - in this Logic 1st special report we explain what you need to know. “Most Businesses Don’t Survive A Loss Of Data!” According to the Federation of Small Businesses. How do you know yours would? Everything was going so nicely when Paul left the office Friday. Looking forward to the weekend away, it had been a good month sales wise, and this weekend was much needed. As always it went quickly, Monday morning arrives and Kathy the office manager is on the phone asking “why the office computer won’t boot this morning?”. Paul has no idea why, but he explains that he’ll be in in shortly. Immediately his heart starts racing, payroll is only a week away and the overdues have been stretched of late. it’s bad enough coping with a business on a normal day; today is made even worse, not only does he have a non functioning office, it seems that the data is all over the place with a whirring noise coming from one of the machines. If any of this short horror story resonates with you, it’s because you and I both know that your data and the security of your systems is one of the most important parts of your business. Fact is: most firms don’t survive a major loss of data. Imaging your client lists, outstanding invoices, accounting back up’s, orders and databases all missing, if all of these go where would your business be? Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 2. If you forget for one moment the problems with hackers, viruses and malicious software. Hard drives themselves have built in problems… Inside each hard drive contains a small electric motor, that spins a shiny metal disc at around 7000 revolutions per minute - that’s a third faster than a Rang Rover Diesel engine at 100 miles per hour. On top of the disc sits an arm (like an old style record player) and this reads the magnetic information from the spinning disc. Your computer or network then manages this data for you. Given that this complicated device is sitting inside a metal box that is heated every day, and often bounced around in the case of laptops - you and I should be very surprised that hard drives don’t break more often. Hard drive health and safety is important as a starting point. Often, backup of critical data is left to a junior member of staff, with little regard for security and recovery. Rarely tested in a recovery situation and often not checked for months at at time. No matter what solution you use, a couple of connected hard drives or a cloud based solution. It needs to be tested and proven to be in working order to be considered a viable solution. It also needs to be checked on a regular basis. Far too many businesses have nothing in place or only slightly better an untested systems, and this leaves them unprotected. What about you? If you expect your business to survive a critical loss of data you need to have tested processes in place. Happily Logic 1st have a solution. Every day your office computer systems are left on their own, working away until they stop, and then what... And then you may have to wait hours for the local support firm to turn up, or have your staff ‘on hold’ waiting for a support exec, only to find out that recovering your data may take days or even weeks. Meanwhile, the phones are ringing - maybe even the bank. What if you could have a whole series of systems in place letting you know about critical problems within your systems as they arise? Rather than waiting for an engine failure - when all you needed was a few replacement parts. Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 3. As a business decision maker you have no idea what is going to be affected when one tiny part of your system fails. Like a hard drive that just stops spinning. You won’t know until it’s too late. Which is why having a robust, real time, on and off site data backup solution is one of the most important things you can have working in your business. You wouldn’t dream of operating without fire or stock insurance, having a working backup system in place is Data Insurance. During the last few years your business and your IT have changed dramatically. Threats are appearing every few days and most firms rely on a half cocked (at best) and cobbled together (at worst) set of processes to manage your critical computer systems. Remember that most small firms don’t survive a loss of data. We have always been aware of this, which is why we developed the ultimate solution for our customers. Logic 1st Business Backup it’s designed around your business and your working methods. You can go and buy a backup solution from many places, but you only get what they are selling. They won’t, at any point consider what it is you need, what problems you need solving. For these reasons we don’t even have an ‘out of the box solution’, nor do we charge a small fortune for finding solutions - honestly, our experience allows us to solve your data backup and recovery problems quickly and easily. It’s probably the easiest insurance you have ever bought. We don’t do it this way in order to increase our fees or to overcomplicate matters, we do it this way because every business is different, every business works and manages data in a different way. We call it ‘no fuss Business Protection’, it works by us carrying out a short review and making some recommendations - at no cost. You won’t get any recommendations from us without a diagnosis - that is malpractice. And we’ll offer you at least two solutions, two ways of doing things. If you like either one we can start work right away - and with our pay as you go option for each. If you decide you don’t like what we offer - we part friends. It’s that simple. Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 4. One of our oldest customers had this to say about us... Start Every Weekend Knowing Your IT Systems Are Fully Insured. Logic 1st and our highly qualified team of technicians have spent the last ten years working on this kind of problem and are pleased to be able to help you enjoy every weekend, knowing whatever happens your data is safe. Our uniquely designed packages provide a system, complete with warnings and error reporting for all of your computer systems - high quality data insurance. Your Data Protection Service ● Works 24/7 365 days per year. Never asks for a break or a Christmas party ● Handles repetitive tasks easily - unlike humans ● Has a small memory footprint - does not slow down your network These little shiny discs, spinning at high speed are one of the most reliable things we know, but when they break - it’s usually a disaster. Data recovery could cost you thousands, and then you may only recover some unusable binary characters (computer memory is 1 and 0’s not Word Documents and Sage Accounts files. Never rely on a disk recovery as an option. We have spent the last ten years solving small business problems like these and understand what it is businesses like yours need. Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 5. We understand that for a business like yours - you probably don’t want long term I.T support contracts, or fixed term options. But you do want problems solved at a price. You also want to know that your systems are being looked after by a very experienced and qualified team that will deliver outstanding support for you - and we do. Much of our work is beyond the local IT support often used. As I said the world has changed so much in recent years you can’t afford to take chances with your office computers and the local one man band really does not have resources to solve these problems. Our dedicated backup solution solves many small business IT problems. ● Works 24/7 365 all of the time - solves problems before you notice ● Handles repetitive tasks easily - unlike human support ● Has a small memory footprint - does not slow down your network Key Benefits 1. Reduces costs of downtime 2. Reduces administration time 3. Reduces management time/costs As you can imagine we have tested our business solutions across a number of our existing clients so we know they work. Here a list of our most popular problems - all solved without input from your staff. ● Hard drive issues/bad blocks - most hard drive problems don’t show their hand until it’s too late. ● Backup issues - are yours being carried out correctly, how do you know they are not. Backup’s of backups, recovery in full or in part. Secure and encrypted. On your site and off. ● Exchange mail system backed up. ● Raid failures - if you have data spread across several hard drives, how do you know if it’s all ok. Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 6. Importantly all of this is done by us and not you (there are various levels of support - starting with us providing you with a report of what’s wrong - and ending with a hands on ‘full service’ where we notify you and then repair. In real time, in the background. We are presently ‘in launch’ with our offer and can provide heavily (lifetime) discounted pricing but only while we test our systems. Let’s talk pricing today, it’s nowhere near what you think it will be. Importantly, you never know when a system failure is coming - but we can help you shine a warning on it. Call me, Alfie Cheshire today for an initial discussion, either way I’ll follow up on the telephone in the coming couple of days. Alfie Cheshire - SME Support Exec - Logic 1st Direct Dial 01273 784 900 Alfie.cheshire@logic1st.com Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 7. A 2013 survey by security software firm AVG revealed that a large amount of data loss occurs simply due to human error and carelessness.It seems many businesses are more concerned with tidying their desks or ordering new business cards than backing up data. A reported 43% of UK and 53% of US small businesses said they spend more time changing passwords than backing up. And about a quarter of them leave longer than a week between back-ups. "Too many times an act of carelessness or a security breach has led to information going missing, and in some cases businesses have found themselves in a position where the data is non-recoverable," a Microsoft spokesman told the BBC. http://www.bbc.co.uk/news/business-27052250 Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 8. Appendix - Notes Remote Monitoring & Management Platform Logic 1st have developed a range of monitoring services and ‘add ons’ to ensure that your systems are checked, reported on and have problems solved in real time without any support or business time from you or your staff. Security Solutions In today’s rapidly evolving IT environment, security threats come in many forms. From viruses and spyware to vulnerabilities and security holes within an operating system or application running on a desktop or server, IT service providers must solve for an ever-increasing number of threats. That’s why LabTech Software has teamed up with industry-leading solution providers to bring you a wide breadth of IT network security solutions, so you can provide your clients with comprehensive, efficient and effective online and offline threat protection and management. Server & Network Management Solutions Your server and network your businesses and your staff depend on it and you to ensure availability - you know Interruptions are costly—they lead to wasted productivity, decreased profitability and customer dissatisfaction. It’s probably your overworked IT manager who ends up detecting and repairing faults, configuring services, ensuring uptime and measuring performance. Logic 1st and our bespoke monitoring software collaborates with industry leaders to deliver the i tools you need to optimise servers and keep your networks humming. Mobile Device Management (MDM) Running a business in this modern world brings all kinds of challenges that just didn’t exist ten or even five years ago.The threats are increasing every day, all it takes is one member of staff to lose a mobile phone or to logon using an unlocked WiFi network (think McDonalds or Costa) and … boom. Your entire system could be compromised. Not only with the expense of deal with the initial problem, but with the management time Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW
- 9. From smartphones to tablets, mobile devices in the workplace are here to stay. Employers are happy to let employees access company email and other corporate data from mobile devices, but they often underestimate the security risk to their IT network. Whether you embrace a Bring Your Own Device (BYOD) model or provide devices to your employees, it’s critical to protect thd IT infrastructure against security breaches and safeguard the confidential information that can be accessed if a mobile device is lost or stolen. Helping you keep your data safe from mobile security threats with mobile device management (MDM). Logic 1st The Quadrant 60 Marlborough Road Lancing BN15 8UW