Lunch and Learn
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This document summarizes a lunch and learn series hosted by the University of Tennessee, Knoxville libraries on diversity topics from 2014-2016. It describes the planning process which included campus surveys to determine discussion topics, identifying discussion leaders, and event logistics. Several lunch and learn events were held on topics like social media/bullying and civility. Surveys after events provided feedback. In 2016, state funding cuts impacted campus diversity efforts. The library committee continued the series with increased interest in social justice topics. Observations and tips covered facilitating conversations, topic selection, addressing backlash, and gauging campus climate.
Lunch and Learn
- 1. Lunch and Learn University of Tennessee, Knoxville Michelle Brannen, Media Literacy Librarian Megan Venable, Donor Stewardship Keila Zayas-Ruiz, Diversity Resident Librarian October 6, 2016
- 3. Fall 2014 ● November 2014 proposed collaboration from Office for Diversity and Inclusion ● Lunch and discussion educational program Social Media and Bullying Lunch & Learn. October 2015.
- 4. Spring 2015 ● Office for Diversity & Inclusion staff member joins University Libraries diversity committee ● Campus-wide survey developed ● From survey responses, determined four topics for yearlong series Civility Lunch & Learn. September 2015.
- 6. Planning and Logistics ● Identification of discussion leaders ● Funding proposal drafted ● Plan event logistics Social Media and Bullying Lunch & Learn. October 2015.
- 8. Feedback Surveys ● Survey creation ● 5 questions ● Paper and online ● Analysis ● Feedback
- 9. Survey Results Attendance by Status Effective Publicity Methods
- 10. Survey Results
- 11. Spring 2016 ● Spring Events including continuing publicity activity ● Future series planning ○ Possibly seek outside speaker to “headline” series ○ Continue theme of practical and interactive discussions on how to have difficult conversations ○ Topic brainstorming for survey ○ Distributed survey to campus community to determine next year’s topics Civility Lunch & Learn. September 2015.
- 13. Campus Climate Changes ● All Diversity Efforts on campus defunded by state legislature for 2016-17 academic year. ● Office of Diversity and Inclusion closed summer 2016 ○ Vice Chancellor, Rickey Hall, and staff laid off ● Pride Center vandalized multiple times, most recently September 2016 ● Library’s Diversity Committee continuing Lunch & Learn series ○ Increased interest in topics related to diversity and social justice issues
- 15. Observations and Tips ● Communicating with facilitators ○ Be clear with your facilitator about what you want ○ “This is about facilitating a conversation, not a lecture” ○ Allow enough time to find a facilitator, plus meet to discuss expectations after selecting topics. ○ Relationship building ● Topic Selection ○ Do the topics speak more to faculty and staff than to students? ○ Consider approaching faculty to encourage class to attend for appropriate topics . Social Media & Bullying Lunch & Learn. October 2015.
- 16. Observations and Tips ● Remind people the the conversation is in a safe space and confidential. ● Role of committee during conversation ● Consider location and time of day ○ Are students going to come at lunch vs. are staff going to come in evening? ○ Does event location impact attendance? ● Backlash - What to do when people oppose a topic? Civility Lunch & Learn. September 2015.
- 17. Make it your own ● Gauge your campus climate ○ What issues are important on your campus? ○ Who are the issue experts to be potential facilitators? ● Assess your committee’s resources ○ Time resources, human resources, financial resources ○ Support from senior leadership ● Identify potential collaborators ○ Support centers, administrative units, departments, student organizations, community organizations Civility Lunch & Learn. September 2015.
Editor's Notes
- #2: Each introduce Name Job title department
- #4: Michelle November 2014 Vice Chancellor for Diversity proposed collaboration with University Libraries Diversity Committee University Libraries Diversity Committee is one of the longest standing diversity-related committees at UT. Membership is largely librarians and library staff but includes representatives from other units on campus. Proposed a lunch and discussion educational program
- #5: Michelle Office for Diversity & Inclusion staff member joins committee
- #6: Michelle Screen shot of survey Campus-wide survey developed Proposed five topics (brainstormed by committee) Allowed space for write-in topics Distributed via daily e-newsletter to faculty, staff, and students Office for Diversity & Inclusion distribution lists, website, social media From survey responses, determined four topics for yearlong series Civility Bullying and Social Media Religious Tolerance: What do you think? Gender Pronouns: Concepts to Update your Conversation Toolbox
- #7: Michelle - Identification of discussion leaders for Fall 2015 First choice for discussion leader had scheduling issues - plan for multiple potential conversation facilitators Civility - Dr. Ernest Brothers, Associate Dean of the Graduate School and Director of the Office of Graduate Training and Mentorship Social Media and Bullying - Dr. Ferlin McGaskey, Assistant Director of the Tennessee Teaching and Learning Center Religion and civility - Dr. Rosalind Hackett from Religious Studies department Gender pronouns: concepts to update your conversation toolbox - Donna Braquet, UTK Pride Center Director Funding proposal drafted $500 sought from Council for Diversity and Inclusion to support publicity efforts Plan Fall 2015 event logistics Time Location: Snacks
- #8: Megan Publicity Printed handbills distributed to multiple campus offices Daily e-newsletter to faculty, staff, and students Office for Diversity & Inclusion distribution lists, website, social media Digital screens in the libraries Digital ad in online student newspaper
- #9: Keila Survey creation: Survey goal, feedback on current conversation and suggestion for next topics Short surveys to encourage completion - Survey available both online and on paper Paper distributed at events and QR code link available at events Survey Questions: The topic is relevant to our campus I relate to this topic personally This Conversation was engaging Their UT status (student, faculty, staff) How they heard about it (to see what marketing working) Ideas for future topics Additional feedback - open for any comment Attendance information General feedback from survey
- #10: Keila Their UT status (student, faculty, staff) - combined from all conversations How they heard about it (to see what marketing working) - combined from all conversations The topic is relevant to our campus - one slide with chart from each of 4 events Attendance information from each - between 25-30 at each session. - don’t show, just mention Mention good response rate on surveys - 40-50% response rate
- #11: Keila Their UT status (student, faculty, staff) - combined from all conversations How they heard about it (to see what marketing working) - combined from all conversations The topic is relevant to our campus - one slide with chart from each of 4 events Attendance information from each - between 25-30 at each session. - don’t show, just mention Mention good response rate on surveys - 40-50% response rate
- #12: Keila Continued the same publicity efforts Headline speaker was too expensive Next slide for survey info
- #13: Keila Intersectionality from scholarship to action (focus on US Black Feminism) Presented by members from the intersectionality community of scholars Keeping calm and carrying on: how to have difficult conversations. This session will focus on practical tips for preparing for, initiating, and handling potentially unpleasant exchanges in a way that hopefully will minimize negative consequences, improve understanding, and strengthen relationships. Presented by professors from the college of law.
- #14: Megan & Michelle
- #16: Keila First choice for discussion leader had scheduling issues - plan for multiple potential conversation facilitators
- #17: Keila Location - Mary Greer was good - visible - but no tables; 605 conference room has tables but hard to find and in administrative office. Couldn’t get the same room, plus realized it was difficult to eat lunch in first room Make sure committee brings lunch Provide tables if encouraging lunch Handing out surveys at session may have contributed to high response rate. Committee members need to keep conversation on track Be flexible when the fire alarm goes off Take pictures and document the event Will changing location attract a different audience More likely to get responses from paper surveys
- #18: Michelle