![Robotic Process Automation
● Flexible Integrations
● Screen reading, API access
etc.
● Rule based system
● “If this then that” logic Known Sender?
Mentions Bitcoin?
Mentions “Get Rich Quick”?
Classifying [potential] spam emails
myemail](https://image.slidesharecdn.com/machinelearningforbusinessprocessautomation-200703135458/85/Machine-learning-for-business-process-automation-4-320.jpg)
Machine learning for business process automation
- 2. What is the goal of Business Process Automation? Automate the implementation of a task or set of tasks, such that it requires less manual work. Improve: ● Speed ● Robustness ● Scalability ● Cost ● Efficiency
- 3. What processes are automatable? Deterministic / Predictable Screening / reviewing Quality control Document info extraction Customer contact strategy “Swivel chair” operations Routing of customers and employees through a set of actions Repetitive, (simple) tasks Sales pipeline optimization
- 4. Robotic Process Automation ● Flexible Integrations ● Screen reading, API access etc. ● Rule based system ● “If this then that” logic Known Sender? Mentions Bitcoin? Mentions “Get Rich Quick”? Classifying [potential] spam emails myemail
- 5. Exception prone Limitations of RPA Hard to encode analysis Limited to simple tasks
- 7. Machine Learning 101 ● Provide machine with known examples ● It will learn patterns in the data ● Can take action based on patterns learned SPAM SPAM Classifier Inbox Spam Folder
- 8. Machine Learning alongside RPA Analysis & insight Actions & automation
- 9. Gather, upload & prepare data for machine learning Train machine learning model using existing examples Test and analyze your model - understand how it makes decisions Use your model to make business predictions Building Machine Learning models
- 10. Machine Learning applied to BPA Advantages Considerations ● Flexible to data sources ● Closer to human intuition ● Easier to manage ● Easier to train ● Requires existing data ● Interpretability ● Predictability ● Computational expense
- 11. Transaction 99% false alert Rule-based system (RPA) ✔ ? Manual review ✔ ✘ Costly and time consuming Case Study: Compliance with Transactions Sanctions
- 12. Transaction % confidence Reduce manual reviews ✔ Increase automated approvals Machine Learning Case Study: Compliance with Transactions Sanctions
- 13. Example data is available Might require language processing Personalizable Repetitive Process Data-driven (large volumes) Human-intensive Is my process suitable for Machine Learning Automation?
- 14. Transaction compliance and fraud detection Call Centre automation Customer churn risk assessment Automated product recommendations Loan + insurance applications Workforce schedule optimization
- 15. ML Automation in Practice
- 16. Supporting Services Solution Definition Monitoring & Remediation Ongoing Innovation & Upgrades Governance & Signoff Historic Audit & Exploration
- 19. Solution Monitoring + Alerts mind 3 Compliance mind 400 Outliers detected in the last hour. URGENT REVIEW. Performance verification overdue. Verify now. more mind 1 Compliance mind Data drift detected; increase of 20% in transactions over $100,000 in last week. more User James proposed a change in response to data drift Review it now. more
- 20. Decision and Solution Audit Why were decisions made? What were the driving factors? How can decisions be justified?
- 21. Solution Upgrades & Comparison mind 1 Compliance mind Solution comparison complete. 27% improvement detected. more User James proposed change to model configuration more
- 22. Furnace API-driven Bayesian optimizer Meta Learning Engine at the core of our platform Analyze Machine-learning workbench Collaborate to solve your use case Horizon Time-series Forecasting Build models that you can trust minds Operationalized machine-learning Integrate with your existing infrastructure THE MIND FOUNDRY PLATFORM
- 23. Machine learning integration for enterprise.
- 24. A mind has the agency to take your automation strategy to the next level mind 1 Compliance mind 425 transactions sent for review More Cost savings for June estimated at £3723. Explore Analysis
- 25. Questions?