Mahmoud Samy CV - IT Web Developer
- 1. Mahmoud Samy Saied +966 (56) 130‐6304 +966 (56) 900‐2123 mahmoud.samy84@gmail.com 34B Abd El‐Rahman Nasr Street, El‐Zaiton, Cairo, Egypt Web Developer/ Programmer C# Supervisor Training IT Trainer IT Support Engineer IT Helpdesk Supervisor Objective: More than ten Years’ experience for proactive and enthusiastic individual with convenient expertise in IT field and to strive for Excellence in the field of software development with dedication, proven with an Operational level. Has boldness and vision to initiate new ideas and implement innovative approaches through new creative means. Excellent communication and presentation skills underpinned by an enthusiastic and proactive approach. Known for enthusiasm and persistence to attain goals while described as a very ambitious and hard worker person. I am willing to join an international organization in a successful business team to participate and all cooperation in providing the best solutions and increase successes. Area of IT Experience/Knowledge and Personal Competencies: Web Development PHP HTML XHTML HTML5 CSS CSS3 JavaScript Development Languages Java Visual Basic C# C++ Pascal Databases MS Access SQL Server MySQL ORALCE Graphics Photoshop Flash IT Networks LAN WAN WLAN TCP/IP DNS DHCP VoIP IT Systems Windows Server File & Print Sharing SQL Server Backup Recovery Setup Support IT Helpdesk User’s Support Document Control Ticking Logs Training SOPs Manuals Professional Experience: More than 10+ Years’ April, 2011 – Up till present IT Web Developer Holy Mosque Expansion Project Al‐Haram Al‐Nabawi Expansion Project Architecture and Building Construction Division (ABCD) Saudi Binladin Group (SBG) Saudi Binladin Group is a multinational construction conglomerate and is headquartered in Jeddah, Saudi Arabia. Saudi Binladin Group recently signed a US$1.23 billion contract to construct the tallest building in the world, Kingdom Tower in Jeddah. http://www.sbg.com.sa/ Write well‐designed, testable, efficient code by using best software development practices. Expertise and hands on experience with Web Applications and programming languages such as PHP/HTML/XHTML/HTML5/CSS/CSS3. Familiarity with other programming languages: ASP.NET, JavaScript and JQuery. Ability to integrate data from various back‐end services and databases such as SQL/SQL SERVER/ ORACILE DB.
- 2. Responsible for maintaining, expanding, and scaling site. Cooperate Excellent with web designers to match visual design intent. Cooperation Excellent with colleagues in the one team to reach the best solutions and results. Aggressive problem diagnosis and creative problem solving skills. Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen. Ability to work and thrive in a fast‐paced environment, learn rapidly and master diverse web technologies and techniques. Developed applications: HR system, visiting cards, PII‐Portal, Dashboards & Reports (DCC), warehouse. October, 2008 – March, 2011 IT Technical Support Engineer Industrial Modernisation Centre Ministry of Trade and Industry Egyptian IMC started delivering services since 2002 and built up its portfolio based on a demand driven basis that maintains a dynamic approach to accommodate with the continuous needs and ongoing challenges of the industry. Currently, IMC is part of an eternal process to continuously support the Egyptian industrial enterprises. http://www.imc‐egypt.org Installing and configuring computer hardware operating systems and applications. Monitoring and maintaining computer systems and networks. Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Troubleshooting system and network problems, diagnosing and solving hardware or software faults. Replacing parts as required. Providing support, including procedural documentation and relevant reports. Following diagrams and written instructions to repair a fault or set up a system. Supporting the rollout of new applications. Setting up new users' accounts and profiles and dealing with password issues. Prioritizing and managing many open cases at one time. Ability good working relationship with customers and other professionals, e.g., software developers. Testing and evaluating new technology. Working continuously on a task until completion (or referral to third parties, if appropriate). November, 2005 – August, 2008 Supervisor & IT Trainer Flag for Training and Educational Services FLAG company, is a company specializing in providing education and training services in various areas and various computer courses, and contribute effectively to the rehabilitation of the required expertise for the job market in the area of computer. Director of the Centre for the training of public administration and technical. Design and expansion of training programs and the development of services provided by the company for the trainees to meet the labor market on the basis of cracked different institutions and the nature of work and individuals. Identify and develop training programs provided for the trainees to meet the crisis, the labor market. Devising individual learning plans and identifying training courses that help trainees meet the needs of the work environment, and cope with liabilities each trainee depending on the field of currency.
- 3. Managing the delivery of training and development programs and, in a more senior role. Study institutions and companies the possibility of each institution to provide the training program for its employees to reach the desired goal and determine its appropriate program for their operational needs. Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment. Researching new technologies and methodologies in workplace learning and presenting this research. Determine the procedures and steps to assess the training and development programs. Develop procedures and steps to assess the training and development programs. August, 2001 – November, 2002 IT Helpdesk Engineer Magic Soft (Computer Store) MAGIC SOFT Company, The main space in the sale of computers and help clients in the acquisition of good specifications help him keep up with the labor market requirements and provide other services to support its customers Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for staff seeking help. Ask questions to determine nature of problem. Walk staff through problem‐solving process. Install, modify, and repair computer hardware and software. Defragment/Backup computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals. Follow up with staff to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Training Courses and Self Developments: Course Title Date 10174: Configuring and Administering Microsoft SharePoint 2010 2013 50468: SharePoint 2010 End User – Level 1 2013 Managing a Microsoft Windows Server 2003 2010 CompTIA A+ 2006 CSS 2005 PHP 2005 Photoshop 2005 Flash 2005 JavaScript 2005 HTML 2005
- 4. Communication & Work SKILLS: good communicator (within the team and with clients as required), love big ideas, I serious about what I do, but I don't take myself too seriously, can I work in a small team environment or big team, and I equally adept at, working individually and motivating myself to meet deadlines. Education: 2010 Non‐degree of Computer Software, Hardware, and Network Technology International Training Course, China 2005 Internship of How to become a Successful Sales Manager Al‐Ahram Advertising Agency – Research Center of Marketing and Advertising (RCMA) 2005 Bachelor’s degree of Computer Science and Information Systems October 6 University, Giza, Egypt Languages: Language Skill Level Arabic Native language English Very good Highlights: Eager to acquire more knowledge. Excellent communication skills. Strong analytical skills, attention to details and ability to prioritize tasks. Ability to work under pressure. Sports and Horse in the center spot of my interests. Energetic & Self‐motivated. Able to work independently or with teams and under stress with a high self‐confidence. Able to manage multiple tasks and responsibilities and deliver projects‐tasks on time. Can perform excellent relationships with both internal‐external customers. Excellent team working skills, meet the deadlines even tough ones. Well time‐management organized which makes me able to work in several task by prioritizing them. Personal Information: Birth date 1st January, 1984 Nationality Egyptian Marital Status Single Military Status Exempted