Makenzi_Mantey_Resume
- 1. Makenzi Mantey P.O. Box 137, Reese, MI 48757 (989) 551 1515 | manteym2@msu.edu Objective I am a professional who is dedicated to providing quality and timely assistance that will ensure efficient and error-‐ free coordination for events, and services, seeking the opportunity for growth with the right corporation. Education Bachelor of Arts, Hospitality Business; GPA 3.5 December 2015 Michigan State University, East Lansing, MI • Strictly Business: Dale Carnegie Immersion Seminar May 2012 • Dale Carnegie Professional Development Program October 2015 • Detroit Academy of Bartending and Casino Games May 2012 Received Mixologist Certification upon completion Employment Clubs Supervisor Levy Restaurants at Ford Field in Detroit May 2015-‐December 2015 • Coordinated and maintained 4-‐5 high-‐frequency bar stations during live events, and football games that serviced over 60,000 customers • Effectively managed several teams that required timely, and accurate decision making skills • Managed team’s daily reporting for inventory analysis to ensure accurate collection methods were in place • Assisted with inventory management that allowed transparent, and timely logistical information Guest Service Representative Radisson Hotel Lansing at the Capitol April 2014-‐October 2014 • Used Opera PMS system to quickly, and efficiently check guests into hotel • Coordinated and booked reservations for conventions, events and guest services • Assisted in the coordination of additional services such as valet and commercial services Bartender/Server Bavarian Inn Restaurant | Frankenmuth, MI June 2013-‐ September 2013 • Facilitated food and drink orders with superb organizational and communication skills that resulted in excellent customer service for a fast-‐paced environment • Updated and organized inventory on a weekly basis to drive optimization and maximize efficiency in logistics • Provided additional support and assistance as a short-‐order hot line cook & garde manager In-‐field Supervisor Ed Mantey & Sons, Inc., Fairgrove, MI Summers 2004-‐2013 • Trained 30-‐50 new employees annually through group demonstrations and individual instruction • Oversaw work production of approximately 60-‐80 employees • Managed a research plot to extract data resulting in better crop production Activities The National Society of Leadership and Success 2015 PCMA, Professional Convention Management Association | student member 2014-‐2015 CMAA, Club Managers Association of America | student member 2013-‐2014 Mission Trip to Honduras February 2011