Making Magic
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The document discusses research on creative teams and processes. A study of 60 projects from Carnegie Mellon's Entertainment Technology Center found that teams with more diverse expertise experienced more conflict during the process but produced more innovative, higher quality final products. The document provides tips for effective creative work, including valuing diversity, dealing with challenges from people, taking responsibility, and developing comfort with chaos and the unknown. It emphasizes that creative work requires collaborative problem solving and embracing diversity.
Making Magic
- 1. MAKING MAGIC Creative Chaos Drew Davidson
- 2. A LITTLE ABOUT ME
- 3. DUST HAPPENS • Dust Diaries • Things Go Wrong • Dust or Magic 2012/2013
- 4. MAKING MAGIC • New, Useful, Good • Design Process • Problem Solving • Critical Creation
- 5. CREATIVE CHAOS • Design & Development • Ambiguous Ideas & Uncertain Results • Rapid Prototyping & Iterative Design • Flexible Process & Comfort with Unknowns
- 6. HOW?
- 7. CMU TEPPER STUDY OF ETC • Laurie Weingart • Sr. Assc Dean of Education & Carnegie Bosch Professor of Organizational Behavior and Theory, Tepper, CMU • Gergana Todorova • University of Miami • Kenneth Goh • University of Western Ontario
- 8. ETC STUDY METHODS • How Does Expertise Diversity Translate into Innovation? • 60 ETC Projects (2008-2011) • Teams Surveyed 4 Times during Semester • Observations & Interviews • Independent Ratings of Final Product
- 9. ETC STUDY MEASURES • Team Processes • Conflict & Communication • Coordination & Leadership • Faculty Ratings • Innovation, Quality • Useful, Usable, Desirable
- 10. ETC STUDY RESULTS • More Diversity Leads to: • More Conflict during Process • and • More Useful, Usable, Desirable Products • Higher Quality & More Innovation
- 11. FURTHER ETC DATA* • Gender, Ethnicity, Work Experience • Project Type, Team Size, Instructors • Familiarity, Leadership, Valuing Diversity *2014, Anna Mayo CMU Tepper Doctoral Student
- 12. CREATIVITY IS CHAOTIC • Creative Process is Inherently Chaotic • Failures Happen, On Going Challenge • More Diversity is Better & Harder • Orchestration, Support
- 13. PRO TIPS
- 14. VALUING DIVERSITY • Gender, Sexual Orientation, Ethnicity, Socio-Economic, Culture, Religion, Age, Disability, Expertise, Work… • Inclusive & Supportive • Actions & Words • Product & Process • Discuss & Address • Culture & Community • Difference & Progress
- 15. FIT & DIVERSITY • Role • Team • Company • Field • Culture
- 16. PEOPLE (CAN) SUCK • Supervisor • Client • Colleagues • Bureaucracy • Public • You
- 17. RESPONSIBILITY • For the Work • For Dealing with Colleagues • For Mistakes, Failures, Regrets • For What You Don’t Know • For Being Your Best
- 18. COMFORTABILITY • With Responsibility • With the Unknown • With New Challenges • With Failures • With Yourself
- 19. ORCHESTRATION & SUPPORT • Responsibility & Comfortability • Diverse Mentors • Daily, Weekly, Milestones • Communication & Collaboration
- 20. TEAMS • Diverse & Balanced • Group Deliverables • Individual Processes • Life-Long Learning
- 21. FEEDBACK • Product & Process • Internal & External • When you’re screwing up, and nobody is saying anything to you anymore, that means they gave up. - Randy Pausch
- 22. IMPROV • Yes and… • Shaping Experiences • Something from Nothing • Serve the Story • Comfort with Chaos
- 23. COMFORT WITH CHAOS • Collaborative, Innovative • Value & Embrace Diversity • Continual Problem Solving • Ready to Do Things You’ve Never Done Before
- 24. COLLABORATION
- 25. NOT SO MUCH
- 26. MORE LIKE IT
- 27. TRANSFORMATIONAL EXPERIENCES • Design for Impact • Changes in Our Daily Lives • Creativity for Good • Making Magic
- 28. ETC CREATIVE GOOD FUND
- 29. MORE MAGIC PLEASE • Learning is Magic • Diversity of Kids • Curiosity of Kids • Do It Together • Believe in Magic • Change the World
- 30. MAKING MAGIC • Creative Chaos • Diversity is Valuable & Challenging • Responsibility • Comfortability
- 31. THANKS! • Questions? • drew@andrew.cmu.edu • Goh, K., Goodman, P., & Weingart, L. (2013) Team innovation processes: An examination of activity cycles in creative project teams. Small Group Research, 44, 159-194. • Weingart, L., Todorova, G., & Goh, K. Conflict Resolution as a Moderator versus Mediator of the Effects of Task, Process, and Relationshop Conflict on Team Outcomes. Eighth Annual Interdisciplinary Network for Group Research (INGRoup) Conference (Atlanta, GA), July 2013.