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An Implementation Guide and
  Toolkit for Making Every
       Contact Count
 Making the Case Presentation
The challenge
‘strengthening self-esteem, confidence and
personal responsibility; positively promoting
healthy behaviours and lifestyles…Protecting the
population from health threats should be led by
central government, with a strong system to the
frontline.’
                                             Healthy Lives, Healthy People

‘…every contact must count as an opportunity to
  maintain, and where possible, improve their
  mental and physical health and wellbeing’
‘…preventing poor health and promoting healthy
  living is essential to reduce health inequalities
  and sustain the NHS for future generations’.
                         NHS Future Forum Summary Report – Second Phase
Healthy Lifestyles in the Midlands
and East
• Smoking- 19 to 25% of population smoke
• Alcohol – 14.6 to 17.9 % drinking at increasing
  risk and 4.0% to 6.1% drinking at high risk levels
• Physical activity- 61 % of men and 71% women
  do not meet recommended PA levels
• Obesity- men 22% to 26%, women 24% to 28%
• Diet 75% of men and 71% of women do not eat
  5 a day.
Health Inequalities
  ‘…people living in the
poorest areas will on
average, die 7 years earlier
than people living in the
richer areas and spend 17
years more living with ill
health’
            Health Lives Healthy People:
        update and way forward July 2011


Multiple influences on health
and wellbeing.
                         Dahlgren, G. and Whitehead, M. (1991)
                         Policies and strategies to promote social equity in health
Survival in 20,244 healthy adults
aged 40-79 by healthy behaviours
Health Behaviours:
• Non smoker
• Alcohol <14 units/wk                       100
                                                                                  Number of prudent
• Not inactive                                                                    health behaviours


                             % still alive
• Blood vitamin C                             90
                                                                                     4
   – >50 mmol/l
   – (5 servings fruit and                                                           3
                                              80
                                                                                     2
   vegetables daily).
                                                                                     1
                                              70                                     0
Overall impact:
                                               -2   0      2   4    6   8 10 12
• 14 year difference in                                   Year of study
• life expectancy.                            Khaw et al. PLoS Med 2008 Jan 8: 5 (1): e12
NHS Midlands and East
Example impact:
• 288,000 staff
• Millions of patient contacts a year in
  primary and secondary care
• Very brief advice given 10 times a
  year by every member of staff
• = 2.88 million opportunities to change lifestyle behaviour
• Less than an hours time a year for each member of NHS
  staff
• A healthier workforce.
Business case example
• Alcohol brief advice changes drinking behaviour of 1 in 8
  people
• For a PCT of 310,000 cost = £48,000 to deliver IBA to
  10,000 increasing risk drinkers
• 1,250 will change drinking behaviour
• Resulting in reduced, acute admissions and A&E
  attendances
• Estimated benefits to NHS = £126,000*
• ROI = £2.60 back for every £1 spent.

* Based on DH ready reckoner v5.2
MECC: a definition
• There is a need for a culture change
  amongst organisations towards
  prevention, to bring the promotion of
  mental and physical health and wellbeing
  into the mainstream – doing this has
  become known as MECC
• Frontline staff should be trained to raise
  healthy lifestyle issues opportunistically.
  This is often known as Brief advice which
  is less in depth and more informal than a
  brief intervention. It involves giving
  information about the importance of
  behaviour change and simple advice and
  sign posting to appropriate lifestyle
  services for support.
Drivers
• Care Quality Commission (CQC): The level of care, treatment and
  support that each person requires will depend on their individual
  health and social care needs. It includes actions taken to prevent
  illness or disease and to promote lifestyles that maintain health
• NHS Future Forum Second Phase
• Increasing the number of people who improve their health and
  wellbeing will make a significant contribution to achieving the
  priorities in the NHS Outcomes Framework 11/12 and public health
  indicators in ‘Improving outcomes and supporting transparency’. For
  example:
    o   Healthy Life Expectancy
    o   Differences in life expectancy and healthy life expectancy between communities
    o   Mortality from cardiovascular disease
    o   Mortality from respiratory disease
    o   Mortality from cancer
    o   Excess under 75 mortality in adults with serious mental illness
    o   Infant mortality
    o   Incidence of low birth weight in term babies
    o   Smoking prevalence in adults.
Supporting evidence - national
• Wanless Review – fully engaged scenario
• Darzi Review – need to put prevention first
• Marmot Review - strengthen the role & impact of ill-health
  prevention
• NICE – Behaviour Change Guidance
• NICE – Smoking Cessation Services Guidance
• SIPPs – alcohol brief advice
• Improving Health Changing Behaviour NHS Health Trainer
  Handbook
• MINDSPACE – influencing behaviour change through policy
• COI Communications and Behaviour Change
• DH Health Inequalities National Support Team Health Gain
  Programme
• COI Synthesis of key behaviour change documentation.
Supporting evidence - local
•   Improving Healthy Lifestyle pilots
•   East Midlands Guidance Pilots
•   Derbyshire Community Health Services
•   NHS Coventry & Warwickshire Brief Intervention
    Training
•   West Midlands Clinical Champions
•   East Midlands Time for a Quit Chat
•   Beyond the Midlands and East Cluster
•   Yorkshire & Humber Prevention and Lifestyle
    Competency Framework
•   North West Synthesis of Behaviour Change
    Interventions.
Why Implement the Implementation
Guide and Toolkit
• The approach to MECC within the toolkit has
  been developed using
  expertise, experience, learning and best
  practice from local organisations that have
  embedded the MECC approach
• The Implementation Guide and Toolkit
  advocates a holistic approach to implementation
  to enable contacts to truly count, by ensuring
  that your organisation is offering a suitable
  environment for MECC and supporting staff to
  enable and empower the public to improve their
  health and wellbeing.

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Making the Case Presentation

  • 1. An Implementation Guide and Toolkit for Making Every Contact Count Making the Case Presentation
  • 2. The challenge ‘strengthening self-esteem, confidence and personal responsibility; positively promoting healthy behaviours and lifestyles…Protecting the population from health threats should be led by central government, with a strong system to the frontline.’ Healthy Lives, Healthy People ‘…every contact must count as an opportunity to maintain, and where possible, improve their mental and physical health and wellbeing’ ‘…preventing poor health and promoting healthy living is essential to reduce health inequalities and sustain the NHS for future generations’. NHS Future Forum Summary Report – Second Phase
  • 3. Healthy Lifestyles in the Midlands and East • Smoking- 19 to 25% of population smoke • Alcohol – 14.6 to 17.9 % drinking at increasing risk and 4.0% to 6.1% drinking at high risk levels • Physical activity- 61 % of men and 71% women do not meet recommended PA levels • Obesity- men 22% to 26%, women 24% to 28% • Diet 75% of men and 71% of women do not eat 5 a day.
  • 4. Health Inequalities ‘…people living in the poorest areas will on average, die 7 years earlier than people living in the richer areas and spend 17 years more living with ill health’ Health Lives Healthy People: update and way forward July 2011 Multiple influences on health and wellbeing. Dahlgren, G. and Whitehead, M. (1991) Policies and strategies to promote social equity in health
  • 5. Survival in 20,244 healthy adults aged 40-79 by healthy behaviours Health Behaviours: • Non smoker • Alcohol <14 units/wk 100 Number of prudent • Not inactive health behaviours % still alive • Blood vitamin C 90 4 – >50 mmol/l – (5 servings fruit and 3 80 2 vegetables daily). 1 70 0 Overall impact: -2 0 2 4 6 8 10 12 • 14 year difference in Year of study • life expectancy. Khaw et al. PLoS Med 2008 Jan 8: 5 (1): e12
  • 6. NHS Midlands and East Example impact: • 288,000 staff • Millions of patient contacts a year in primary and secondary care • Very brief advice given 10 times a year by every member of staff • = 2.88 million opportunities to change lifestyle behaviour • Less than an hours time a year for each member of NHS staff • A healthier workforce.
  • 7. Business case example • Alcohol brief advice changes drinking behaviour of 1 in 8 people • For a PCT of 310,000 cost = £48,000 to deliver IBA to 10,000 increasing risk drinkers • 1,250 will change drinking behaviour • Resulting in reduced, acute admissions and A&E attendances • Estimated benefits to NHS = £126,000* • ROI = £2.60 back for every £1 spent. * Based on DH ready reckoner v5.2
  • 8. MECC: a definition • There is a need for a culture change amongst organisations towards prevention, to bring the promotion of mental and physical health and wellbeing into the mainstream – doing this has become known as MECC • Frontline staff should be trained to raise healthy lifestyle issues opportunistically. This is often known as Brief advice which is less in depth and more informal than a brief intervention. It involves giving information about the importance of behaviour change and simple advice and sign posting to appropriate lifestyle services for support.
  • 9. Drivers • Care Quality Commission (CQC): The level of care, treatment and support that each person requires will depend on their individual health and social care needs. It includes actions taken to prevent illness or disease and to promote lifestyles that maintain health • NHS Future Forum Second Phase • Increasing the number of people who improve their health and wellbeing will make a significant contribution to achieving the priorities in the NHS Outcomes Framework 11/12 and public health indicators in ‘Improving outcomes and supporting transparency’. For example: o Healthy Life Expectancy o Differences in life expectancy and healthy life expectancy between communities o Mortality from cardiovascular disease o Mortality from respiratory disease o Mortality from cancer o Excess under 75 mortality in adults with serious mental illness o Infant mortality o Incidence of low birth weight in term babies o Smoking prevalence in adults.
  • 10. Supporting evidence - national • Wanless Review – fully engaged scenario • Darzi Review – need to put prevention first • Marmot Review - strengthen the role & impact of ill-health prevention • NICE – Behaviour Change Guidance • NICE – Smoking Cessation Services Guidance • SIPPs – alcohol brief advice • Improving Health Changing Behaviour NHS Health Trainer Handbook • MINDSPACE – influencing behaviour change through policy • COI Communications and Behaviour Change • DH Health Inequalities National Support Team Health Gain Programme • COI Synthesis of key behaviour change documentation.
  • 11. Supporting evidence - local • Improving Healthy Lifestyle pilots • East Midlands Guidance Pilots • Derbyshire Community Health Services • NHS Coventry & Warwickshire Brief Intervention Training • West Midlands Clinical Champions • East Midlands Time for a Quit Chat • Beyond the Midlands and East Cluster • Yorkshire & Humber Prevention and Lifestyle Competency Framework • North West Synthesis of Behaviour Change Interventions.
  • 12. Why Implement the Implementation Guide and Toolkit • The approach to MECC within the toolkit has been developed using expertise, experience, learning and best practice from local organisations that have embedded the MECC approach • The Implementation Guide and Toolkit advocates a holistic approach to implementation to enable contacts to truly count, by ensuring that your organisation is offering a suitable environment for MECC and supporting staff to enable and empower the public to improve their health and wellbeing.