Making Things Happen v3
- 1. © Copyright Leading Change Limited 2009 1 Leading Change Limited We work with clients who want to make things happen
- 2. © Copyright Leading Change Limited 2009 2 © Copyright Leading Change Limited 2013 You may already have experienced the impact of our work Buying or selling a used car? We helped the market leading media company to change from print to digital. London 2012? Apart from Team GB public transport was a runaway success story. We were an enabling part of that. Do you like great food and great service? We help the UK’s leading catering and support services company to deliver great service, great people and great food at sports events, in hospitals and 7,000 staff restaurants across the UK. We hope you are healthy! Drugs in pulmonary hypertension, myeloma and respiratory illness are on their way to market, ahead of schedule, as a result of our productivity work with drug development teams.
- 3. © Copyright Leading Change Limited 2009 3 © Copyright Leading Change Limited 2013 Who are we? Leading Change is a strategy execution specialist focused exclusively on implementing positive changes that deliver sustainable and exceptional business results • Founded in 2008 • Pragmatic high value solutions leading to improved results and significant ROI. • Flexible business model to match best capability to every task • Tried and tested methods • Stronger long-term client relationships • A scaleable business with a strong track record of delivery 3 • We help clients turn strategy into action in the real world • We identify specific challenges that make strategy implementation tough • We provide the approaches, tools and capability to implement tailored solutions that help you to sustain performance when we leave. • We deliver results that exceed expectations
- 4. © Copyright Leading Change Limited 2009 4 © Copyright Leading Change Limited 2013 What do we mean by Strategy Execution? We work for clients who need to make things happen • Strategy Execution is the business of getting things done • It’s a tough business • Unpredictable environments and organisational complexity conspire to make things difficult • Leaders are under pressure to perform What we do has the greatest impact in dynamic environments where: • Clients need to accept uncertainty • The pace of change is rapid • Different behaviours and capabilities are required • New approaches, products and markets need to succeed
- 5. © Copyright Leading Change Limited 2009 5 © Copyright Leading Change Limited 2013 Why work with us? We work with Clients who are seeking to realise the full potential of their organisation as they adapt and change to deliver a better future 5 Need to lead growth or rapid change? Need to manage conflicting priorities? Need better results from complex strategic projects? Need greater staff engagement ? Too busy to improve the way you execute strategy? Need to bring about deep culture change? Need greater congruence between strategy, operations and people? Untapped leadership potential in your organisation? Failure Success
- 6. © Copyright Leading Change Limited 2009 6 © Copyright Leading Change Limited 2013 Our approach has been successfully implemented across many sectors and functions, although we have expertise and great references in some specific sectors Pharmaceutical Support Services Media/Publishing Infrastructure Insurance
- 7. © Copyright Leading Change Limited 2009 7 © Copyright Leading Change Limited 2013 Who do we work for? We have worked to resolve these issues for some of the leading companies in their sectors 7 Support Services MediaPharma Financial Services Infrastructure/ Other
- 8. © Copyright Leading Change Limited 2009 8 © Copyright Leading Change Limited 2013 What is different about us? Our cross-sector focus, results driven orientation and people-centred processes make us unique 8 Strategy Execution is everything we do. We understand strategy execution issues faced by business teams ❶ Execution Focus ❷ Results Driven We are committed to working with you to identify and overcome obstacles to delivering business results ❸ Methodology We use tried and tested, proprietary methodologies to deliver sustainable business results
- 9. © Copyright Leading Change Limited 2009 9 © Copyright Leading Change Limited 2013 We make an impact on key mission performance indicators. Our aim is to help you deliver sustainable bottom line results 9 The KPI’s we focus on to deliver results People EngagementPeople Engagement Successful Project Delivery Successful Project Delivery Reduce RiskReduce Risk Improved Customer Focus Improved Customer Focus Organisational Alignment Organisational Alignment Strategic FocusStrategic Focus Strategic ClarityStrategic Clarity Increase Profitable Performance Increase Profitable Performance Increase revenues Increase revenues Greater Productivity Greater Productivity Drive performanceDrive performance Grow existing customersGrow existing customers Acquire new customersAcquire new customers Less wasted effortLess wasted effort Staff EngagementStaff Engagement Delivery of Key ProjectsDelivery of Key Projects Revenue Organisational Friction Individual Performance Individual Performance
- 10. © Copyright Leading Change Limited 2009 10 © Copyright Leading Change Limited 2013 Our approach is structured & high value We follow a proven process to identifying and overcoming obstacles to performance 10 Strategy Execution Assessment Performance Improvement Measure Results STRATEGY TO ACTION LEADERSHIP CAPABILITY PROJECT DELIVERY TEAM & INDIVIDUAL EFFECTIVENESS This Year Clarity & Alignment Objectives Change Programme Delivery Performance Results Next Year Profitable Growth
- 11. © Copyright Leading Change Limited 2009 11 © Copyright Leading Change Limited 2013 Our Rapid Assessment delivers value and insight. Our process always starts with our unique Strategy Execution Assessment workshop. Strategy Execution Diagnostic Framework • The Framework comprises seven elements that influence a firm’s ability to execute strategy • Six of the elements relate to strategy execution gaps. The seventh is a capability enabler common to all organisations. • Together they help to identify organisational typology. • Each driver has several attributes against which we have defined best, average and below- average performance • We work with clients to produce a benchmark score against each attribute which in turn helps to identify the business’ strengths and weaknesses • The output is easily understood and the priorities are clear • Plans can then be developed to improve strategy execution capability 11 1.00 2.00 3.00 4.00 5.00 KNOWLEDGE CLARITY OF INTENT ALIGNMENT SPACE & SUPPORTACTION BIAS OUTCOMES EXECUTION CAPABILITY Strategy Execution Diagnostic Team Score Control Score Target Score
- 12. © Copyright Leading Change Limited 2009 12 © Copyright Leading Change Limited 2013 Our involvement has a clear ROI. How much should you be willing to invest ? 12 What could the benefits be? What is the maximum you should invest to develop a plan to achieve them? Baseline Current Annual Revenue £50M Target 10% Additional Revenue Growth £5M Allow 25% for Planning & Foundations Total Investment “Envelope” Reasonable 4x ROI in First Year Profit Gross Profit Reasonable revenue growth Typical Target £ 5M £ 1M ÷ 4 £250K £3M ÷ 4
- 13. © Copyright Leading Change Limited 2009 13 © Copyright Leading Change Limited 2013 To ensure you get things done, we focus on the key areas contributing to effective strategy execution. Our service lines include: We combine the leadership and behavioural skills that build a productive and engaged culture with the processes and techniques necessary to create real organisational alignment.
- 14. © Copyright Leading Change Limited 2009 14 © Copyright Leading Change Limited 2013 What do our clients say? We encourage you to take references from people we have worked with 14 Leading Change had significant impact on the performance of the teams they have been brought in to work with. I will use their services again in the future Head of Development Operations, Pfizer The role played by Leading Change was of real value to my team, and the service delivered was seen by all to be of a very high standard. My team have identified to me that the collaborative approach you adopted and the professionalism and intelligence of you displayed were exemplary Director of Transport, Olympic Delivery Authority “ ” True ROI may be in the order of 50:1 or so. In any event this must be one of the most cost effective interventions on our business Associate Director, Pfizer “ ” They take time to understand the needs of the customer and design a focused program that will deliver clear and measureable results Drug Development Team Leader, Pfizer “ ” Probably one of the best management programmes I have attended. The selection of tasks, mediums and facilities used was excellent Senior Manager, TMG “ ” This is one of the most productive business development/change programmes I have been on during my career to date... It successfully helped the team to define, create and work to a common platform of values and behaviours. Some of the changes have been a step change from years of dysfunctional behaviour. I would recommend this programme to colleagues Commercial MD, Compass UK & Ireland ” “ ” “ We have used Leading Change multiple times now at TMG and they always deliver great results. They have been influential in driving focus and change through leadership training and structured vision/objective setting programmes Group Director, TMG ” “ They brought immense clarity to a very complex and politically charged program, enabled us to prioritise what matters and instil laser sharp focus on delivery Pharmaceutical Sciences Team Leader, Pfizer ” “
- 15. © Copyright Leading Change Limited 2009 15 © Copyright Leading Change Limited 2013 In Summary … 15 Make things happen … Let Leading Change liberate the potential in your strategy and people to deliver sustainable improvements in business results Visit our web site… http://www.leadingchangeuk.com Download a brochure Let’s make things happen
- 16. © Copyright Leading Change Limited 2009 16 Client Contact Mark Bouch | Managing Director Leading Change Limited M: +44 (0)7979 227 686 T: +44 (0)203 170 8026 F: +44 (0)203 170 8027 Email: mark.bouch@leadingchangeuk.com Leading Change Limited 53 Davies Street London W1K 5JH Supplier of Operational Readiness Services (Public Transport) to the London 2012 Games