Management lecture 03_ class
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An organization is a social unit of people that is structured and managed to meet goals. Organizations have management structures that determine relationships between activities and members, and assign roles and responsibilities. Managers at different levels engage in different amounts of planning, organizing, leading, and controlling functions to achieve organizational goals. Managers fulfill decisional, interpersonal, and informational roles like being a leader, liaison, or monitor. Managerial skills needed include technical skills, conceptual skills, interpersonal and communication skills, decision-making skills, and diagnostic and analytical skills. These skills allow managers to perform tasks, think strategically, interact effectively, make good decisions, and analyze situations.
Management lecture 03_ class
- 1. Definition of Organization A social unit of people that is structured and managed to meet a need or to pursue collective goals. All organizations have a management structure that determines relationships between the different activities and the members, and subdivides and assigns roles, responsibilities, and authority to carry out different tasks. Organizations are open systems--they affect and are affected by their environment.
- 3. Managers at different levels of the organization engage in different amounts of time on the four managerial functions of planning, organizing, leading, and controlling to be successful for achieving the goals of the enterprise. According to MINTZBERG, 1. Decisional Roles: require managers to plan strategy and utilize resources. • Entrepreneur: assign resources to develop innovative goods and services, or to expand a business • Disturbance handler: correct unanticipated problems facing the organization from the internal or external envts. • Resource allocator: resource allocator, involves determining which work units will get which resources. • Negotiator: works with suppliers, distributors, or labor unions, to reach agreements regarding products and services Roles of Managers in the Organization
- 4. 2. Interpersonal Roles : require managers to direct and supervise employees and the organization. a) Figurehead : (MLMs) communicate future organizational goals or ethical guidelines to employees at company meetings b) Leader: (all Managers) gives commands and directions to subordinates, makes decisions, and mobilizes employee support c) Liaison: (MLMs) coordinate the work of others in different work units, establish alliances between others, and work to share resources. Roles of Managers in the Organization
- 5. 3. Informational Roles: Informational roles are those in which managers obtain and transmit information. These roles have changed dramatically as technology has improved • Monitor: evaluates the performance of others and takes corrective action to improve that performance • Disseminator : requires that managers inform employees of changes that affect them and the organization. They also communicate the company's vision and purpose. • Spokesperson: communicates with the external environment, from advertising the company's goods and services, to informing the community about the direction of the organization. Roles of Managers in the Organization
- 6. Top level Planning Middle level Organizing Leadership Controlling Lower level Levels of Basic Function Manager
- 7. The roles that a manager plays in the organization require having some skills. These are the skills or qualities that an organization looks for in a person to assign him as a manager. Managerial Skills are 1. Technical Skill 2. Conceptual Skill 3. Interpersonal and Communication Skill 4. Decision-Making Skill 5. Diagnostic and Analytical Skill Managerial Skills
- 8. Technical Skill: It is knowledge of and proficiency in activities involving methods, processes, and procedures. Thus it involves working with tools and specific techniques. Technical skill is the ability to use the specialized knowledge, procedures, and techniques of a field of activities. Most managers, especially at the lower and middle levels, need technical skills for effective task performance. • Project engineers, • Physicians • Accountants. Managerial Skills
- 9. Conceptual Skill: Conceptual skill is the ability to coordinate and integrates all of an organization’s interests and activities. A manager’s ability to think in the abstract and to view the organization holistically is important. Suggesting a new product line for a company, introducing computer technology to the organization’s operations, or entering the international market; for deciding this magnitude, a manager requires Conceptual skill is his personality. Managerial Skills
- 10. Interpersonal and Communication Skill: Communication skill for a manager is a must. The manager must be able to convey ideas and information to others and receive information and ideas from others effectively. A manager’s job is to control the subordinates and gives high- level managers or administrators information about what’s going on. Communication skill enables a manager to perform them properly. Most of his time, a manager job is to interact with people inside and outside of the organization. Managerial Skills
- 11. Decision-Making Skill: A manager’s job is to make decisions that will lead the organization to the attainment of is goals. Decision making skill is the skill that makes a manager able to recognize opportunities and threat and then select an appropriate course of action to tackle them is an efficient manner so that the organization can benefit for them. Managers are not always going to make the best decision. But a good manager most often makes a good decision and learns from the bad ones. Decision making is a skill that improves as managers gain more experience. Training or educating is also a good method to develop the Decision making skill of a manager. Managerial Skills
- 12. Diagnostic and Analytical Skill: Diagnostic skill refers to the ability to visualize the best response to a situation. Analytical skill means, the ability to identify the key variables in a situation. It helps him to identify possible approaches to a situation. After that is also helps a manager to visualize the result or outcomes this approaches. Managerial Skills