Management of knowledge a complete presentation

Editor's Notes

• #4: Have you ever face, when you need and information you could not retrieve it. You could not retrieve it and apply it to especially for current decision making. So, there is the need of KM. Actually KM is the hottest topic today and receiving increasing attention from variety disciplines. The ability to manage knowledge is becoming more crucial today’s. According to Drucker, 1993, “……………………………………………………………………………………………………………..”. and effective KM is now recognized to be “the key driver of new knowledge and new ideas” to the innovation process to new innovative products, services and solutions. The move from an industrially-based economy to a knowledge or information-based one in the 21st Century demands a top-notch knowledge management system to secure a competitive edge and a capacity for learning. **the key challenge of the knowledge-based economy is to foster innovation
• #5: According to Charles Savage in Fifth Generation Management writes of the Knowledge Age as the third wave of human socio-economic development (Wikipedia, 2008). “The first wave was the Agricultural Age when wealth was defined as ownership of land. In the second wave, the Industrial Age, wealth was based on ownership of capital (i.e., factories). In the Knowledge Age, wealth is based upon the ownership of knowledge and the ability to use that knowledge to create or improve goods and services. Product improvements include cost, durability, suitability, timeliness of delivery, and security. In the Knowledge Age, 2% of the working population will work on the land, 10% will work in Industry and the rest will be Knowledge Workers [a term coined by Peter Drucker in 1959]”
• #6: Knowledge has always been central to human performance and it has been defined as “ the capacity to act” (Svelby, 1997). Davenport, De Long and Beer (1998), “knowledge is a high value from of information that is ready to apply to decisions and creations.” Knowledge is intangible dynamic, and difficult to measure, but without it no organization can survive.
• #7: In fact, there are likely more than three distinct perspectives on KM. 1. business perspectives, 2. cognitive perspectives, 3. process/technology perspectives. It leads to different extrapolation and different definition. Kimiz Dalkir, 2005 in his books Knowledge management in theory and practice wrote the field of KM doe suffer from the “Three Blind Men and an Elephant” syndrome. It because different field will leads to different perspectives and definition.
• #8: In fact, there are likely more than three distinct perspectives on KM. 1. business perspectives, 2. cognitive perspectives, 3. process/technology perspectives. It leads to different extrapolation and different definition. Kimiz Dalkir, 2005 in his books Knowledge management in theory and practice wrote the field of KM doe suffer from the “Three Blind Men and an Elephant” syndrome. It because different field will leads to different perspectives and definition.
• #10: It could be conclude that KM is all about managing knowledge. How from the knowledge especially the tacit knowledge could help benefit the organization.
• #11: The palace archives of Sumer and Akkad and the extensive cuneiform archives discovered recently at Ebla in Syria, all more than 4,000 years old, were attempts to organize the records of civilization, government and commerce, so that the high value information contained therein could be used to guide new transactions and to prevent the loss of knowledge from generation to generation.
• #12: Models of KM began to emerge in the literature in the mid- to late-1980’s. “KM as a conscious discipline evolved from the thinking of academics and pioneers such as Peter Drucker in the 1970s, Karl-Erik Sveiby in the late 1980s, Nonaka and Takeuchi in the 1990s” (National Health Service, 2006).
• #13: “The ‘knowledge movement’ has now been with us for about two decades, at least if we trace its origins to Ikujiro Nanaka’s research on ‘organizational information creation’ in the 1980’s” According to a recent IDC report, knowledge management is in a state of high growth, especially among the business and legal services industries.  As the performance metrics of early adopters are documenting the substantial benefits of knowledge management, more organizations are recognizing the value of leveraging organizational knowledge.  As a result, knowledge management consulting services and technologies are in high demand, and knowledge management software is rapidly evolving.  Currently, communities of practice such as the Knowledge Management Network and the development of standards and best practices are in a mature stage of development.  KM curricula such as certification, corporate training and university graduate certificate programs are on the rise. Techniques such as data mining and text mining that use KM for competitive intelligence and innovation are in the early stages of development. Finally, organizations are investing heavily in ad hoc KM software that facilitates organizational knowledge.
• #14: In the next several years ad-hoc software will develop into comprehensive, knowledge aware enterprise management systems.  KM and E-learning will converge into knowledge collaboration portals that will efficiently transfer knowledge in an interdisciplinary and cross functional environment. Information systems will evolve into artificial intelligence systems that use intelligent agents to customize and filter relevant information.  New methods and tools will be developed for KM driven E-intelligence and innovation.
• #18: Processes in contributing the knowledge management 4 processes of interactions is a spiral process that takes place repeatedly Important point is to remain active and ascending & must take place in an open system (where knowledge is constantly exchanged with the outside environment)
• #19: Such collection of content, enables what is learned by people in an organization be made accessible to others in the organization & used in future
• #21: The key challenge of the knowledge-based economy is to foster innovation (penting) Knowledge, and its management, become more and more prominent in today’s world, because we are able to distribute it faster and at far cheaper cost In the Agricultural economy, wealth was measured by land and produce. Thus the more land and agricultural produce you had, the richer you were. In the Industrial economy, wealth was measured by industrial output. The more products you were able to generate in your factories, the richer you were. The Knowledge economy (K-economy) takes these previous economies one step further. Wealth today is not only measured by agricultural or industrial products, but by the new value we can create through the resourceful application of knowledge. In K-economy agriculture, for instance, knowledge could be put to work more effectively through better planting materials, improved horticultural practices or enhanced means of trading agricultural products.