Managing admin function june. lagos
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This document provides information about a 2-day course on "Managing Administrative Functions" held in Lagos, Nigeria from June 11-12, 2015. The course aims to equip administrators with the knowledge and skills needed to remain competent in rapidly changing work environments. Participants will learn about administrative and management responsibilities, developing office procedures, critical thinking and communication skills. The fee for the course is N105,000 per participant, and organizations can also request in-house training.
Managing admin function june. lagos
- 1. Managing Administrative Functions 11 – 12 June, 2015 |The Resource Space, Lagos, Nigeria. This course is available for IN_HOUSE: For further information, please contact: Tel: +234 8037202432, Email:petronomics@yahoo.com. Web: www.thepetronomics.com
- 2. OVERVIEW Rapidly evolving business environments means that job roles today are very different from those encountered previously. Administrators need to learn, unlearn and relearn and be equipped with the relevant knowledge and skills in order to remain competent and relevant in the workplace. Every employee plays a significant role in the organization’s success and therefore responsible to acquire management tools, concepts, techniques to be more competent for an effective work delivery. LEARNING OBJECTIVE At the end of the training programme, participants would have benefited as listed below; • Gain insight into the responsibilities of administrators. • Value your role in your organization and experience greater job satisfaction. • Analyze planning and organizing skills to achieve tasks. • Develop office procedures for efficiency and effectiveness. • Develop office procedures, critical thinking abilities and communication skills for greater efficiency and effectiveness. PERFORMANCE FOCUS Our programmes are significant investment for your workforce. They are designed to fill identified industry knowledge gap and provide hands-on applicable know-how that gives participants a deeper insight on their deliverables. The various modules are cultured to encourage stakeholders to aspire the attainment of operational efficiency along the business chain. COURSE CONTENT Administrative Function • The role and duties of an administrator. • Make your choice: to be a professional administrator – staying proactive in a changing workplace Management Function • Function of the management process. • Identify the level of administrator’s position in the management team • Balance for people and task orientation skills. o task skills: planning, organizing, leading, controlling o people skills: understanding yourself and others o relationship management o assertive skills Managing the office Functions • Developing procedures • Organising and processing mails efficiently • Dealing with visitors • Sourcing, negotiating and purchasing goods and services. • Managing and controlling office stock • Handling petty cash, estimating cost and monitoring expenditures • Security and confidentiality • Workplace health and safety issues Developing your critical thinking skills • What is critical thinking skills? • Positive attitude for strong critical thinking: COOL techniques • Characteristics of critical thinkers • Understanding the eight element of thought. • Three thinking strategy: the ORA rule. Improving your communication skills • Communication process • Non-verbal communication • Listening skills • Giving and receiving criticism Business Ethics • Rationale for ethics • Significance of ethics in business • A model for ethical decision making • Practical application of decision making ethical dilemmas CURRICULUM Administrative managers ensure there is effective information flow and that resources are employed efficiently across an organization. It involves all types of business management and administration. Any middle or senior manager who is involved in the planning, coordinating, directing, or controlling aspect of a business can be considered an administrative manager. WHO TO ATTEND • Office management • Administrative personnel • Personal Assistant • Technical Personnel • Accounting Personnel DELIVERABLES Our training programmes are exciting learning events. All participants during the programme What I have learnt here will help me manage my work and also my manager effectively. Jennifer (Nest oil)
- 3. entitled to all course materials and a certificate of participation. On a written request, we shall furnish you with a detailed report summarising our perception of participants’ strengths, areas for improvement and proposed action plans within four weeks of concluding the course. Our feedback process ensures your objectives are achieved by the conclusion of our training process. PROGRAMME FEE The programme fee covers tuition, course materials. Payment is due upon receipt of the invoice. Our cancellation policy applies. Managing Administrative Function - N105,000.00 per participant IN-HOUSE TRAINING Petronomics Training can work with your organization to provide the course to meet your budget at your convenience (time and location) in the comfort of your working environment. This collaborative effort, emphasize actionable learning, the application of theory in practice and combine core business skills/technical knowledge with dynamic leadership training. If you would like to discuss possible collaboration in developing in-house training, please contact on the details below. REGISTRATION To nominate a participant for this training, kindly forward the details of your nominated participants, (i.e. name, email address, telephone nos.) and stating the course your participant are registered. To nominate a participant for this training, kindly forward the details of your nominated participants, (i.e. name, email address, telephone nos.) and stating the course your participant are registered. Business Development Desk Petronomics Training Telephone: 08120996728 0803 720 2432 Email: ayantola.victoria@thepetronomics.com petronomics@yahoo.com www.thepetronomics.com ABOUT US At Petronomics, energy expertise is our resource and inspiring competence is what we enjoy. The application of knowledge in driving innovation and ultimately possibilities is the catalyst that steer a distinctive value proposition. Braced with visionary advisory board, inspired/cultured workforce and experience faculty, we provide superior intellectual resource pool that bridge competency gap for industry operators. The benefits of our expertise are accessible through learning programmes, research and conference services; a blend that sets us as the preferred pool, professionals approach to upgrade business skills THE LEARNING APPROACH In resourcing industry workforce competency, we develop skills and experience that employer’s value by offering a comprehensive range of flexible learning options to meet their learning and development needs through a broad range of learning approach that offers intensive and enjoyable experience to participants. Participants benefit from lectures, case study analysis, group discussion, workshop, and are also encouraged to learn from other managers and professionals on their programme by sharing ideas and experiences. We place a particular emphasis on group work where participants’ real life situations are used as vehicles for learning. FACULTY Key to our approach is the quality to the faculty members. Every faculty member on our 20 member team is rigorously assessed and contracted in line with our Standard Operating Procedure. Each of them understands that they have to deliver training and supporting documentation to the highest standard. They comprise of professionals with outstanding track records in their area of specialty. Whilst they bring to bear several years of hands-on experience in the industry, they are committed to knowledge growth and have an understanding of the link between strategy and knowledge capital. LEARNING ENVIRONMENT Our programmes are conducted in a decent and cozy environment globally. We ensure that our participants are relaxed to refresh in an ambience well conducive for inspiring and creative brainstorming that accelerate the learning curve of individual participants. In consolidation of our value chain, locations are carefully considered using our five star QC indicator like security, banquet facilities, accessibility and customer services. Our programme team works with the facility staff to ensure a personal and warm welcome to participants.