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Managing Light Rail …
at Light Speed!
Wendy Kaszycki, CCM PE
Director of Project Management
Exposition Metro Line Construction Authority
Overview
• Setting the Context
• Previous Process
• Document Upload Interface
• Results in Contract Management
• Results in SharePoint
• Conclusions
2
SETTING THE CONTEXT
3
Photos courtesy of EMLCA
About Expo
• Exposition Metro Line Construction Authority
• Created in 2003 by SB 504
• Design and build Expo Light Rail
• Rail will be operated by Metro
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY
4
Expo LRT Project
Connecting the Beach to downtown LA!
5
PHASE 1
PHASE 2
Project Stats
Phase 1 Phase 2
STATIONS 12 7
DAILY RIDERSHIP 27,000 64,000
COST $930 million $1.5 billion
OPENING DATE 2012 2015
6
Phase 1 Process
• Paper
– EMAIL PDF’S OR CD’S TO DOCUMENT CONTROL
• Excel Logs
– INCOMING
– OUTGOING
• Routing Sheets
– LEAD IDENTIFIES DISTRIBUTION
– DOCUMENTS DISTRIBUTED TO SELECTED USERS
• Databases
– ACCESS FOR COST PROPOSALS AND CHANGE ORDERS
– METRO DATABASE FOR RFIS AND SUBMITTALS
7
Phase 2 Project Controls
• Contract Management (PCM)
– CONTRACT DOCUMENTS
– BUDGETING AND FORECASTING
• SharePoint
– DOCUMENT STORAGE/FILES
– LINKS TO PCM
• FIS
– METRO’S FINANCIAL SYSTEM
– CAPTURES ACTUAL EXPENDITURES
• P6
– SCHEDULING
8
Customized Components
• Web Interface
– ALLOWS COLLABORATION
– CONTRACTORS UPLOAD TO PCM AND SHAREPOINT
• SharePoint “smart folders”
– CUSTOMIZED AUTO-ROUTING
• “Actual Cost Mapping”
– REPORTS BUDGET, COMMITMENTS & ACTUALS TOGETHER
• EAC Upload/Export
– ALLOWS WAREHOUSING OF ESTIMATE AT COMPLETIONS
– FACILITATES REPORTING AND COMPARISONS
9
DOCUMENT UPLOAD INTERFACE
10
Photos courtesy of EMLCA
Web-Based DUI
• Mandatory
– MAJOR CONTRACTORS UPLOAD
• Parameters for Upload
– CONTRACT
– DOCUMENT TYPE
• Features
– CHANGE DOCUMENTS LINKED TO RELATED DOCUMENTS
– SUBMITTALS LINK TO UPLOADED SUBMITTAL LOG
11
Defining the DUI
12
1
• Reviewed Contracts
• Developed Process Flow
• Define Document Types, Screens, Modules
2
• Provided Mapping Specs for Data
• Default basic information (contract, to/from)
• Defined numbering convention for documents
3
• Wrote “hover over” Tool Tips
RFI Process Flow
13
2-Page Process flow for RFI Process
CO Process Flow
14
2-Page Process flow for Change Process
Sample Mapping Spec
15
Screen content maps to PCM data fields
DUI – What Users See
• User PCM Access and
Security determine
– PROJECT LIST
– DOCUMENT TYPES
16
DUI – RFI’s
• Add New RFI
• Revise RFI
– SELECT FROM PREVIOUSLY ONE
• Design-Bid-Build Projects
– A/E PROPOSED SOLUTIONS
17
DUI – New RFI’s
• Features
– DEFAULT TO/FROM
– TOOL TIPS
– CAPTURES CONTRACTOR’S
DOC #
• Completeness Check
– REQUIRED FIELDS
HIGHLIGHTED IF BLANK
WHEN “SUBMIT”
• Attachments
– REQUIRED FOR ALL DOCS
18
Sample Tool Tips Spec
19
Minimal Training due to Tool Tips for all fields
DUI –Proposals
• Proposals link to related documents
DUI – Other Correspondence
• Other Correspondence
– MAPS TO CORRESPONDENCE REC’D
• Document Type
– CUSTOM FIELD
– DYNAMIC DROPDOWN TO
DICTIONARY IN PCM
– SEPARATE SHAREPOINT FOLDERS BY
DOCUMENT TYPE
21
Upon Submitting Document
• Content Integrity
– ERRORS IF NOT ACCEPTABLE TO BOTH PCM AND SHAREPOINT
• Capacity
– ACCEPTS MULTIPLE ATTACHMENTS
– UP TO 100 MB TOTAL
• Automates Some Document Control Functions
– LOGS APPROPRIATE INFO IN PCM; CLOSES RELATED DOCUMENT
– USES PCM “VERSIONS”
– FILES IN SHAREPOINT FOLDER
22
1. Sends receipt email to user
2. cc: to Expo gmail account (by project)
ALSO IMPORTED TO PCM CORRESPONDENCE RECEIVED
Auto-Distribution
23
1: SAMPLE EMAIL TO USER
2: SAMPLES TO EXPO GMAIL AND PCM
RESULTS IN PCM
24
Photos courtesy of EMLCA
PCM - Proposals
Links Attachment to SharePoint
Logs
Contractor’s
Doc #
Creates
CM Doc
PCM - PROPOSALS
Creates Version
PCM – PROPOSALS
• PCM logs
– Contain DUI assigned & Contractor’s document
numbers
– Can be exported to Excel and sorted
PCM – PROPOSALS
Change Management
Writes
Referenced
Document Info
Uploads Contract
Number to
Custom Field
Assigns CM Doc # with
prefix for Contractor
PCM – PROPOSALS
Change Management
Sort by Change
Management
Number
Custom Contract Number
– Written by DUI
– Used in layouts
PCM – PROPOSALS
Related RFI
Change Management Number written
to related document
RESULTS IN SHAREPOINT
31
Photos courtesy of EMLCA
SharePoint - Upload
• Document Properties
• Date and Time stamped
• “Versions” if same
document file is
uploaded to same
SharePoint folder
SharePoint – File Structure
• Elements
– PHASE
– PROJECT
– CONTRACT
– DOCUMENT DIRECTION
– DOCUMENT TYPE
– SPEC SECTION (RFI’S & SUBMITTALS)
SharePoint – Folder Properties
• Customized Solution
– AUTO-ROUTING BY
DOCUMENT TYPE
• Defined Parameters
– INCOMING VS. OUTGOING:
• Info used in email
message
Incoming Message
• Identifies Lead and other Reviewers
• Indicates Due Dates
• Links directly to Document in SharePoint
35
Outgoing Message
• Emails to Contractor
• cc’s to Expo Staff
• Links directly to Document in SharePoint
36
System Coding
• Long-term relationship with Partners Consulting
• Previous Projects
– INTEGRATED EXPEDITION WITH JDE’S AND AN IN-HOUSE
FINANCIAL SYSTEM
– CONVERTED EXPEDITION 8.5 TO PCM12
– AUTOMATED P5/P6 BASELINING
• Proven Record of Success
37
Integration Methodology
• Needs analysis based on experience and best practices
• Develop integrations
• Rollout & refine
38
CONCLUSIONS
39
Photos courtesy of EMLCA
Challenges
• Diverse Users/Computers
– DIFFERENT WEB BROWSERS
– OUTSIDE USERS OWN IT CONSTRAINTS/LIMITATIONS
• Large Files
– ESPECIALLY DRAWING SUBMITTALS
• User Reluctance
– LOG IN TO GET DOCUMENTS VS PDF ATTACHMENTS
40
W I I F M
41
W I I F M
What’s In It For Me
42
WIIFM
• Streamlined Processes
– PAPERLESS COMMUNICATIONS
– MINIMIZES USER ENTRY & ELIMINATES USER ERROR
– REDUCES DUPLICATION (SINGLE POINT OF DATA ENTRY)
• User Access to Documents from Any Location
• Project Performance
– QUICKER RESPONSE AND BETTER COMMUNICATION
– BETTER DOCUMENTATION FOR CLAIMS AVOIDANCE
– EFFICIENT MANAGEMENT OF RESOURCES
– CREDIBLE REPORTING
• Proactive vs. Reactive Problem Resolution
– TEAM FREE TO ANALYZE, CONTROL AND CORRECT
43
Keys to Success
44
• Prior use of Expedition/PCM
• Extensive definition of policies
and processes
• Specifications & Documentation
• Testing, Testing, Testing
• Dedicated Resources to
Integration Team
• Operations Team Participation
QUESTIONS?
45
Photos courtesy of EMLCA

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Managing light rail at light speed ppt

  • 1. Managing Light Rail … at Light Speed! Wendy Kaszycki, CCM PE Director of Project Management Exposition Metro Line Construction Authority
  • 2. Overview • Setting the Context • Previous Process • Document Upload Interface • Results in Contract Management • Results in SharePoint • Conclusions 2
  • 3. SETTING THE CONTEXT 3 Photos courtesy of EMLCA
  • 4. About Expo • Exposition Metro Line Construction Authority • Created in 2003 by SB 504 • Design and build Expo Light Rail • Rail will be operated by Metro LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY 4
  • 5. Expo LRT Project Connecting the Beach to downtown LA! 5 PHASE 1 PHASE 2
  • 6. Project Stats Phase 1 Phase 2 STATIONS 12 7 DAILY RIDERSHIP 27,000 64,000 COST $930 million $1.5 billion OPENING DATE 2012 2015 6
  • 7. Phase 1 Process • Paper – EMAIL PDF’S OR CD’S TO DOCUMENT CONTROL • Excel Logs – INCOMING – OUTGOING • Routing Sheets – LEAD IDENTIFIES DISTRIBUTION – DOCUMENTS DISTRIBUTED TO SELECTED USERS • Databases – ACCESS FOR COST PROPOSALS AND CHANGE ORDERS – METRO DATABASE FOR RFIS AND SUBMITTALS 7
  • 8. Phase 2 Project Controls • Contract Management (PCM) – CONTRACT DOCUMENTS – BUDGETING AND FORECASTING • SharePoint – DOCUMENT STORAGE/FILES – LINKS TO PCM • FIS – METRO’S FINANCIAL SYSTEM – CAPTURES ACTUAL EXPENDITURES • P6 – SCHEDULING 8
  • 9. Customized Components • Web Interface – ALLOWS COLLABORATION – CONTRACTORS UPLOAD TO PCM AND SHAREPOINT • SharePoint “smart folders” – CUSTOMIZED AUTO-ROUTING • “Actual Cost Mapping” – REPORTS BUDGET, COMMITMENTS & ACTUALS TOGETHER • EAC Upload/Export – ALLOWS WAREHOUSING OF ESTIMATE AT COMPLETIONS – FACILITATES REPORTING AND COMPARISONS 9
  • 11. Web-Based DUI • Mandatory – MAJOR CONTRACTORS UPLOAD • Parameters for Upload – CONTRACT – DOCUMENT TYPE • Features – CHANGE DOCUMENTS LINKED TO RELATED DOCUMENTS – SUBMITTALS LINK TO UPLOADED SUBMITTAL LOG 11
  • 12. Defining the DUI 12 1 • Reviewed Contracts • Developed Process Flow • Define Document Types, Screens, Modules 2 • Provided Mapping Specs for Data • Default basic information (contract, to/from) • Defined numbering convention for documents 3 • Wrote “hover over” Tool Tips
  • 13. RFI Process Flow 13 2-Page Process flow for RFI Process
  • 14. CO Process Flow 14 2-Page Process flow for Change Process
  • 15. Sample Mapping Spec 15 Screen content maps to PCM data fields
  • 16. DUI – What Users See • User PCM Access and Security determine – PROJECT LIST – DOCUMENT TYPES 16
  • 17. DUI – RFI’s • Add New RFI • Revise RFI – SELECT FROM PREVIOUSLY ONE • Design-Bid-Build Projects – A/E PROPOSED SOLUTIONS 17
  • 18. DUI – New RFI’s • Features – DEFAULT TO/FROM – TOOL TIPS – CAPTURES CONTRACTOR’S DOC # • Completeness Check – REQUIRED FIELDS HIGHLIGHTED IF BLANK WHEN “SUBMIT” • Attachments – REQUIRED FOR ALL DOCS 18
  • 19. Sample Tool Tips Spec 19 Minimal Training due to Tool Tips for all fields
  • 20. DUI –Proposals • Proposals link to related documents
  • 21. DUI – Other Correspondence • Other Correspondence – MAPS TO CORRESPONDENCE REC’D • Document Type – CUSTOM FIELD – DYNAMIC DROPDOWN TO DICTIONARY IN PCM – SEPARATE SHAREPOINT FOLDERS BY DOCUMENT TYPE 21
  • 22. Upon Submitting Document • Content Integrity – ERRORS IF NOT ACCEPTABLE TO BOTH PCM AND SHAREPOINT • Capacity – ACCEPTS MULTIPLE ATTACHMENTS – UP TO 100 MB TOTAL • Automates Some Document Control Functions – LOGS APPROPRIATE INFO IN PCM; CLOSES RELATED DOCUMENT – USES PCM “VERSIONS” – FILES IN SHAREPOINT FOLDER 22
  • 23. 1. Sends receipt email to user 2. cc: to Expo gmail account (by project) ALSO IMPORTED TO PCM CORRESPONDENCE RECEIVED Auto-Distribution 23 1: SAMPLE EMAIL TO USER 2: SAMPLES TO EXPO GMAIL AND PCM
  • 24. RESULTS IN PCM 24 Photos courtesy of EMLCA
  • 25. PCM - Proposals Links Attachment to SharePoint Logs Contractor’s Doc # Creates CM Doc
  • 27. PCM – PROPOSALS • PCM logs – Contain DUI assigned & Contractor’s document numbers – Can be exported to Excel and sorted
  • 28. PCM – PROPOSALS Change Management Writes Referenced Document Info Uploads Contract Number to Custom Field Assigns CM Doc # with prefix for Contractor
  • 29. PCM – PROPOSALS Change Management Sort by Change Management Number Custom Contract Number – Written by DUI – Used in layouts
  • 30. PCM – PROPOSALS Related RFI Change Management Number written to related document
  • 31. RESULTS IN SHAREPOINT 31 Photos courtesy of EMLCA
  • 32. SharePoint - Upload • Document Properties • Date and Time stamped • “Versions” if same document file is uploaded to same SharePoint folder
  • 33. SharePoint – File Structure • Elements – PHASE – PROJECT – CONTRACT – DOCUMENT DIRECTION – DOCUMENT TYPE – SPEC SECTION (RFI’S & SUBMITTALS)
  • 34. SharePoint – Folder Properties • Customized Solution – AUTO-ROUTING BY DOCUMENT TYPE • Defined Parameters – INCOMING VS. OUTGOING: • Info used in email message
  • 35. Incoming Message • Identifies Lead and other Reviewers • Indicates Due Dates • Links directly to Document in SharePoint 35
  • 36. Outgoing Message • Emails to Contractor • cc’s to Expo Staff • Links directly to Document in SharePoint 36
  • 37. System Coding • Long-term relationship with Partners Consulting • Previous Projects – INTEGRATED EXPEDITION WITH JDE’S AND AN IN-HOUSE FINANCIAL SYSTEM – CONVERTED EXPEDITION 8.5 TO PCM12 – AUTOMATED P5/P6 BASELINING • Proven Record of Success 37
  • 38. Integration Methodology • Needs analysis based on experience and best practices • Develop integrations • Rollout & refine 38
  • 40. Challenges • Diverse Users/Computers – DIFFERENT WEB BROWSERS – OUTSIDE USERS OWN IT CONSTRAINTS/LIMITATIONS • Large Files – ESPECIALLY DRAWING SUBMITTALS • User Reluctance – LOG IN TO GET DOCUMENTS VS PDF ATTACHMENTS 40
  • 41. W I I F M 41
  • 42. W I I F M What’s In It For Me 42
  • 43. WIIFM • Streamlined Processes – PAPERLESS COMMUNICATIONS – MINIMIZES USER ENTRY & ELIMINATES USER ERROR – REDUCES DUPLICATION (SINGLE POINT OF DATA ENTRY) • User Access to Documents from Any Location • Project Performance – QUICKER RESPONSE AND BETTER COMMUNICATION – BETTER DOCUMENTATION FOR CLAIMS AVOIDANCE – EFFICIENT MANAGEMENT OF RESOURCES – CREDIBLE REPORTING • Proactive vs. Reactive Problem Resolution – TEAM FREE TO ANALYZE, CONTROL AND CORRECT 43
  • 44. Keys to Success 44 • Prior use of Expedition/PCM • Extensive definition of policies and processes • Specifications & Documentation • Testing, Testing, Testing • Dedicated Resources to Integration Team • Operations Team Participation