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Danny Freeman & Simon Asplin
Project Managers
Managing
Responsive Projects
Copyright © 2013 Ektron, Inc.
Agenda
• What is a Responsive Project?
• Why go Responsive?
• When to go Responsive?
• Myths of Mobile Content
• Project Phases
Copyright © 2013 Ektron, Inc.
What is a Responsive Project?
• Web pages that respond to screen
widths
• Delivers quality experience to desktop
computers, laptops, tablets, mobile
phones and now internet on your TV
• Using new CSS techniques, fluid grids,
flexible images and media queries
Copyright © 2013 Ektron, Inc.
What is a Responsive Project?
Copyright © 2013 Ektron, Inc.
Why go Responsive?
• High level of continuity between
different devices
• Same URLs for every device
• Not tied to specific devices
• The proliferation of smart phones and
tablets
Copyright © 2013 Ektron, Inc.
PC vs Mobile
Source: comScore (02/13)
Copyright © 2013 Ektron, Inc.
Where are people using mobile
devices?
• 84% at home
• 80% during miscellaneous downtime
throughout the day
• 76% while queuing / waiting for appointments
• 69% while shopping
• 64% at work
• 62% while watching TV (alt. study claims 84%)
• 47% during commute into work
Luke Wroblewski. "Mobile Context Revisited."
http://www.lukew.com/ff/entry.asp?1333
Copyright © 2013 Ektron, Inc.
Why go Responsive?
Copyright © 2013 Ektron, Inc.
When to go Responsive?
• Difficult to retro-fit an existing design,
may be best to start from scratch
• Most appropriate when continuity
between different devices is a priority
for target audience
• Responsive design does not constitute
a mobile strategy
Copyright © 2013 Ektron, Inc.
Myths of Mobile Content
• Mobile users are always distracted, in a
rush
• Mobile users really only need location
information.
• Mobile users wouldn’t be interested in
XYZ.
Copyright © 2013 Ektron, Inc.
Project Phases
• Research and Strategy
• User Experience Planning
• Design
• Development
Copyright © 2013 Ektron, Inc.
Project Phases - Waterfall
Copyright © 2013 Ektron, Inc.
Project Phases – Agile
Copyright © 2013 Ektron, Inc.
Research & Strategy
• Focus Groups
• Stakeholder Interviews
• Audience Interviews
• Site Audits
• MoSCoW / Timeline workshops
• Baseline Usability Tests
Copyright © 2013 Ektron, Inc.
Things to consider
• The device does not necessarily imply a
context (stationary or mobile).
• There is a misconception that mobile
users want different things from your
website than desktop users do.
• Responsive design offers a high level of
continuity between different devices.
• You only need to develop, manage and
maintain one site and one content silo.
Copyright © 2013 Ektron, Inc.
Copyright © 2013 Ektron, Inc.
Copyright © 2013 Ektron, Inc.
Copyright © 2013 Ektron, Inc.
Copyright © 2013 Ektron, Inc.
Copyright © 2013 Ektron, Inc.
Copyright © 2013 Ektron, Inc.
User Experience Planning
• Small screen sizes forces you to
prioritise.
• Slow connections and limited data
plans require you to be vigilant about
performance.
• Small touch targets lead to BIG
problems
Copyright © 2013 Ektron, Inc.
Design
• Discuss and test the developers’
design recommendations.
• Review, design, build and repeat.
• This closes the gap between traditional
“design” and “development” cycles.
Copyright © 2013 Ektron, Inc.
Development
• Developers act as UX designers.
• Close the communication gap across
the project team.
• Communicate to stakeholders how the
responsive design will work.
• Design within the constraints of the real
medium.
Copyright © 2013 Ektron, Inc.
Testing…
• Real or virtual devices?
• What devices to support?
• Tools & devices
• Ektron V9
• Android emulator
• iOS emulator
• W3C MobileOK Checker
Copyright © 2013 Ektron, Inc.
Testing…
• Testing and test preparations
• Orientation
• Touch
• Error reporting
• Regressions
• Budget – QA time should not be skimped
on!
• Collaborate with different teams and
work together to meet compromises
Copyright © 2013 Ektron, Inc.
Implications for the Project
• Responsive design takes 20-30% longer
than a desktop-only site
• Reduces ongoing maintenance costs
compared to a stand-alone mobile site
• Major milestones are unchanged, but a
few new minor milestones are added
• Bulk of time increase will be in
development and testing
Copyright © 2013 Ektron, Inc.
Implications for the PM
• Change makes people
uncomfortable.
• UX and Design teams may feel out of
control.
• Developers may feel overwhelmed by
increased responsibilities.
• Requires a high degree of trust.
• The PMs role is to encourage, support,
and promote conversation.
Danny Freeman & Simon Asplin
Project Managers
Questions

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Ektron London Conference: Managing Responsive Projects

  • 1. Danny Freeman & Simon Asplin Project Managers Managing Responsive Projects
  • 2. Copyright © 2013 Ektron, Inc. Agenda • What is a Responsive Project? • Why go Responsive? • When to go Responsive? • Myths of Mobile Content • Project Phases
  • 3. Copyright © 2013 Ektron, Inc. What is a Responsive Project? • Web pages that respond to screen widths • Delivers quality experience to desktop computers, laptops, tablets, mobile phones and now internet on your TV • Using new CSS techniques, fluid grids, flexible images and media queries
  • 4. Copyright © 2013 Ektron, Inc. What is a Responsive Project?
  • 5. Copyright © 2013 Ektron, Inc. Why go Responsive? • High level of continuity between different devices • Same URLs for every device • Not tied to specific devices • The proliferation of smart phones and tablets
  • 6. Copyright © 2013 Ektron, Inc. PC vs Mobile Source: comScore (02/13)
  • 7. Copyright © 2013 Ektron, Inc. Where are people using mobile devices? • 84% at home • 80% during miscellaneous downtime throughout the day • 76% while queuing / waiting for appointments • 69% while shopping • 64% at work • 62% while watching TV (alt. study claims 84%) • 47% during commute into work Luke Wroblewski. "Mobile Context Revisited." http://www.lukew.com/ff/entry.asp?1333
  • 8. Copyright © 2013 Ektron, Inc. Why go Responsive?
  • 9. Copyright © 2013 Ektron, Inc. When to go Responsive? • Difficult to retro-fit an existing design, may be best to start from scratch • Most appropriate when continuity between different devices is a priority for target audience • Responsive design does not constitute a mobile strategy
  • 10. Copyright © 2013 Ektron, Inc. Myths of Mobile Content • Mobile users are always distracted, in a rush • Mobile users really only need location information. • Mobile users wouldn’t be interested in XYZ.
  • 11. Copyright © 2013 Ektron, Inc. Project Phases • Research and Strategy • User Experience Planning • Design • Development
  • 12. Copyright © 2013 Ektron, Inc. Project Phases - Waterfall
  • 13. Copyright © 2013 Ektron, Inc. Project Phases – Agile
  • 14. Copyright © 2013 Ektron, Inc. Research & Strategy • Focus Groups • Stakeholder Interviews • Audience Interviews • Site Audits • MoSCoW / Timeline workshops • Baseline Usability Tests
  • 15. Copyright © 2013 Ektron, Inc. Things to consider • The device does not necessarily imply a context (stationary or mobile). • There is a misconception that mobile users want different things from your website than desktop users do. • Responsive design offers a high level of continuity between different devices. • You only need to develop, manage and maintain one site and one content silo.
  • 16. Copyright © 2013 Ektron, Inc.
  • 17. Copyright © 2013 Ektron, Inc.
  • 18. Copyright © 2013 Ektron, Inc.
  • 19. Copyright © 2013 Ektron, Inc.
  • 20. Copyright © 2013 Ektron, Inc.
  • 21. Copyright © 2013 Ektron, Inc.
  • 22. Copyright © 2013 Ektron, Inc. User Experience Planning • Small screen sizes forces you to prioritise. • Slow connections and limited data plans require you to be vigilant about performance. • Small touch targets lead to BIG problems
  • 23. Copyright © 2013 Ektron, Inc. Design • Discuss and test the developers’ design recommendations. • Review, design, build and repeat. • This closes the gap between traditional “design” and “development” cycles.
  • 24. Copyright © 2013 Ektron, Inc. Development • Developers act as UX designers. • Close the communication gap across the project team. • Communicate to stakeholders how the responsive design will work. • Design within the constraints of the real medium.
  • 25. Copyright © 2013 Ektron, Inc. Testing… • Real or virtual devices? • What devices to support? • Tools & devices • Ektron V9 • Android emulator • iOS emulator • W3C MobileOK Checker
  • 26. Copyright © 2013 Ektron, Inc. Testing… • Testing and test preparations • Orientation • Touch • Error reporting • Regressions • Budget – QA time should not be skimped on! • Collaborate with different teams and work together to meet compromises
  • 27. Copyright © 2013 Ektron, Inc. Implications for the Project • Responsive design takes 20-30% longer than a desktop-only site • Reduces ongoing maintenance costs compared to a stand-alone mobile site • Major milestones are unchanged, but a few new minor milestones are added • Bulk of time increase will be in development and testing
  • 28. Copyright © 2013 Ektron, Inc. Implications for the PM • Change makes people uncomfortable. • UX and Design teams may feel out of control. • Developers may feel overwhelmed by increased responsibilities. • Requires a high degree of trust. • The PMs role is to encourage, support, and promote conversation.
  • 29. Danny Freeman & Simon Asplin Project Managers Questions