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Market-Fit-Fast Intro
New Revenues Fast - often in ¼ the time
Align your work to how customers value
Gateway Adopters LLC
Patrick F. Hogan
East Side VR SIG, 6/14/2018
Innovation is Tough – But it’s Simple
Execution3Selection2Ideas1
Engageme
nt
4
5Innovate on your Innovation
Synthesize Feedback
Gateway Adopters ©
Breakthrough Innovation Solutions
Unstick Thinking - Innovation
Demystified
From startups to corporate R&D - 90%+ fail – with big consequences
Market fist fast  East Side VR 6-14
Target Gateway Adopters for:Requirements
Marketing
Messaging
Sales Qualification
Emulate
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$$
$
$
$
Breakthrough?
Disruptive?
Psychographic
Increase Win Rate - Demystify Innovation
Execution3Selection2Ideas1
Engageme
nt
4
5Innovate on your Innovation
Synthesize Feedback
Gateway Adopters ©
Breakthrough Innovation Solutions
Execution2 3
Unstick Thinking
Selection2
Are you aligning what you do with how customers value?
Frequent Choke-Point: Symptoms and Indicators
Gateway Adopters ©
Breakthrough Innovation Solutions
Compelling enough to get adopted?
 Important problem?
 Clear advantage?
 Change behaviors?
Taking too long to deliver?
 Too many cycles
 “Gold plate”?
 Not needed?
 Not overinvesting?
 Most teams don’t know that:
 Customers value different features on the same product in different ways
 There are five different types of value
 Most teams use a blunt instrument: one-dimensional “high-low” rank-ordering
 Agile offers rigor for "how“ – but not "what"
More precise model => big change in work
Why is the Selection Choke-Point Hard?
Gateway Adopters ©
Breakthrough Innovation Solutions
Concept Overview
Market Fit Fast
Customer Can Value a feature in 5 different ways
Essential / Expected
“Deal killer” if not present
1. “Must”: no upside
2. “Linear”: more the better
Gateway Adopters ©
Breakthrough Innovation Solutions
NOT Essential / NOT Expected
3. “Delighter”: adds value
 Even simple
 Set product apart – differentiating?
 Can define a compelling release
 Change a market
4. “Indifferent”: no value, up/down
5. “Detractor”: not desired
Value Engineer to the minimum bar that will satisfy
Prescription: Align Releases and Work to Delighter-Value
Scenarios / Problem 3Scenarios / Problem 2Scenarios / Problem 1
Optimize for customer value across all linear features
(no “sore thumbs”, max “ROI”)
Focus on one “gold plate” for competitive advantage
Linears
Musts
Delighters
Gateway Adopters ©
Breakthrough Innovation Solutions
Value Type a Backlog
Market Fit Fast Categorization Tool: Decision Tree
Create a Consumer Vehicle
Family Sedan
Target Persona, Scenario
Vehicle investment areas/examples
(backlog)
A. Passenger room
 Hip, head, knee room
B. Cargo capacity
 Trunk space
C. Passive Safety
 Airbags, crash zones
D. Economy - TCO
 low ownership cost – overall
E. Active Safety /
“Autonomy”
 Active breaking, lane keeping
L. Infotainment
 Audio, in car screens, phone
compatibility
M. Instruments
 Dash readout, configurability, heads up
display
N. Engine/Motor
 Size and sophistication of engine,
motor/battery
O. Drive train
 # Transmission ratios, AW/FW/RW
drive
P. Chassis / body
 Frame/body sophistication/strength,
materials
F. Interior quality
 Service finish, materials, fit
H. Design / Styling
 Follow, new shapes

I. Tires & Wheels
 Size and material sophistication
J. Brakes
 Short stopping
K. Ride & Handling
 Suspension sophistication & tuning
MCO Theme; 1. Sports Car Replacement
 For Head of household – replacing a two-seater sport car
 they’re selling sport car
 That needs to carry at least one child ~ 7 yr. and maybe a friend
 Family will use other vehicles for full family and friends
 With 5 star safety rating while keeping under a $31K
 For each backlog item fill in the blanks:
Capability _[backlog item X] is the value type [use decision tree] (see next)
Tool: What type of value does your capability deliver?
Expecte
d?
Yes
No
Indifferent
Must
Delighter
Linear
Hostile/
DetractorDetracts?
Yes
No
Add Value?
Yes
No
Adds value?
No
Yes
B
a
c
k
l
o
g
Work
Customer
Value
Concept Theory
Think in New “Box”: Change “Value” Model
One-Dimensional
High
Low
Two-Dimensional
If Present
If Absent
transition to
Gateway Adopters ©
Breakthrough Innovation Solutions
Concept Impact
New Revenues Fast - Target this Choke-Point:
Gateway Adopters ©
Breakthrough Innovation Solutions
Market Fit Fast aligns teams’ work to Delighters customers value
 Unsticks thinking
 Leaves shackles of old prioritization “box”
 Own a market: drive implementation by a “delighter” strategy
 Leverage your teams’ unique skills drive MCO to “Expected”
 Cross the chasm quickly
 Common language drives social change and breakthrough innovation
 Bridging teams and functions – aligns to same vision of value
 Works across product life cycle
 One meeting often cuts time-to-market 75%
How to adopt
Ad hoc
 Facilitate a project
 Need 3rd party?
 Fast
 Experience the impact
How to adopt MFF
Gateway Adopters ©
Breakthrough Innovation Solutions
Expand – Scope and Depth - Use the language across
teams
 Use in ceremonies – Planning and “definition of done”
 Use in spec’s – subtitle prescriptions
 Use when describing vision to other functions
Workshop
 Learn as a team – make mistakes at low
cost
 Then use on your project
Introduce Concepts
Unstick Your Thinking
Deliver Compelling Offering often in ¼ of the time
Market fist fast  East Side VR 6-14
Gateway Adopters ©
Breakthrough Innovation Solutions
Patrick Hogan
Are you Engaging the Right part of the market for your new concept?
Are you emulating the most successful innovators?
Patrick.Hogan@GatewayAdopters.com
www.GatewayAdopters.com
@GatewayAdopters
Phone: +1 (425) 444 2904
.co
Broad Range of Innovation - enterprise and startup -
experience
35+ years of Experience
• Envisioning and driving new offerings
Rigorous Research
• Adopting, creating new and improving innovation tools and best practices
• 100+ of C level executives interviews
• 1,000+ of consumer interviews
• 100,000+ data point from thousands of projects
Across many markets
• New Cloud Dev API’s and supporting application platforms
• Developer tools
• Big data analytics solutions
• Imaging and VR application platforms
• Digital media consumer advertising analytics
• CRM and mobile applications
• New hosted authoring platform for ecommerce websites
Bridge to many industries – beyond high-tech
• Automotive and aerospace
• Consumer banking
• P&C insurance
• Healthcare and eldercare
• Online resort travel

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Market fist fast East Side VR 6-14

  • 1. Market-Fit-Fast Intro New Revenues Fast - often in ¼ the time Align your work to how customers value Gateway Adopters LLC Patrick F. Hogan East Side VR SIG, 6/14/2018
  • 2. Innovation is Tough – But it’s Simple Execution3Selection2Ideas1 Engageme nt 4 5Innovate on your Innovation Synthesize Feedback Gateway Adopters © Breakthrough Innovation Solutions Unstick Thinking - Innovation Demystified From startups to corporate R&D - 90%+ fail – with big consequences
  • 4. Target Gateway Adopters for:Requirements Marketing Messaging Sales Qualification Emulate $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $$ $ $ $ Breakthrough? Disruptive? Psychographic
  • 5. Increase Win Rate - Demystify Innovation Execution3Selection2Ideas1 Engageme nt 4 5Innovate on your Innovation Synthesize Feedback Gateway Adopters © Breakthrough Innovation Solutions Execution2 3 Unstick Thinking Selection2
  • 6. Are you aligning what you do with how customers value? Frequent Choke-Point: Symptoms and Indicators Gateway Adopters © Breakthrough Innovation Solutions Compelling enough to get adopted?  Important problem?  Clear advantage?  Change behaviors? Taking too long to deliver?  Too many cycles  “Gold plate”?  Not needed?  Not overinvesting?
  • 7.  Most teams don’t know that:  Customers value different features on the same product in different ways  There are five different types of value  Most teams use a blunt instrument: one-dimensional “high-low” rank-ordering  Agile offers rigor for "how“ – but not "what" More precise model => big change in work Why is the Selection Choke-Point Hard? Gateway Adopters © Breakthrough Innovation Solutions
  • 9. Customer Can Value a feature in 5 different ways Essential / Expected “Deal killer” if not present 1. “Must”: no upside 2. “Linear”: more the better Gateway Adopters © Breakthrough Innovation Solutions NOT Essential / NOT Expected 3. “Delighter”: adds value  Even simple  Set product apart – differentiating?  Can define a compelling release  Change a market 4. “Indifferent”: no value, up/down 5. “Detractor”: not desired
  • 10. Value Engineer to the minimum bar that will satisfy Prescription: Align Releases and Work to Delighter-Value Scenarios / Problem 3Scenarios / Problem 2Scenarios / Problem 1 Optimize for customer value across all linear features (no “sore thumbs”, max “ROI”) Focus on one “gold plate” for competitive advantage Linears Musts Delighters Gateway Adopters © Breakthrough Innovation Solutions
  • 11. Value Type a Backlog Market Fit Fast Categorization Tool: Decision Tree Create a Consumer Vehicle
  • 13. Vehicle investment areas/examples (backlog) A. Passenger room  Hip, head, knee room B. Cargo capacity  Trunk space C. Passive Safety  Airbags, crash zones D. Economy - TCO  low ownership cost – overall E. Active Safety / “Autonomy”  Active breaking, lane keeping L. Infotainment  Audio, in car screens, phone compatibility M. Instruments  Dash readout, configurability, heads up display N. Engine/Motor  Size and sophistication of engine, motor/battery O. Drive train  # Transmission ratios, AW/FW/RW drive P. Chassis / body  Frame/body sophistication/strength, materials F. Interior quality  Service finish, materials, fit H. Design / Styling  Follow, new shapes  I. Tires & Wheels  Size and material sophistication J. Brakes  Short stopping K. Ride & Handling  Suspension sophistication & tuning
  • 14. MCO Theme; 1. Sports Car Replacement  For Head of household – replacing a two-seater sport car  they’re selling sport car  That needs to carry at least one child ~ 7 yr. and maybe a friend  Family will use other vehicles for full family and friends  With 5 star safety rating while keeping under a $31K  For each backlog item fill in the blanks: Capability _[backlog item X] is the value type [use decision tree] (see next)
  • 15. Tool: What type of value does your capability deliver? Expecte d? Yes No Indifferent Must Delighter Linear Hostile/ DetractorDetracts? Yes No Add Value? Yes No Adds value? No Yes B a c k l o g Work Customer Value
  • 17. Think in New “Box”: Change “Value” Model One-Dimensional High Low Two-Dimensional If Present If Absent transition to Gateway Adopters © Breakthrough Innovation Solutions
  • 19. New Revenues Fast - Target this Choke-Point: Gateway Adopters © Breakthrough Innovation Solutions Market Fit Fast aligns teams’ work to Delighters customers value  Unsticks thinking  Leaves shackles of old prioritization “box”  Own a market: drive implementation by a “delighter” strategy  Leverage your teams’ unique skills drive MCO to “Expected”  Cross the chasm quickly  Common language drives social change and breakthrough innovation  Bridging teams and functions – aligns to same vision of value  Works across product life cycle  One meeting often cuts time-to-market 75%
  • 21. Ad hoc  Facilitate a project  Need 3rd party?  Fast  Experience the impact How to adopt MFF Gateway Adopters © Breakthrough Innovation Solutions Expand – Scope and Depth - Use the language across teams  Use in ceremonies – Planning and “definition of done”  Use in spec’s – subtitle prescriptions  Use when describing vision to other functions Workshop  Learn as a team – make mistakes at low cost  Then use on your project Introduce Concepts
  • 22. Unstick Your Thinking Deliver Compelling Offering often in ¼ of the time
  • 24. Gateway Adopters © Breakthrough Innovation Solutions Patrick Hogan Are you Engaging the Right part of the market for your new concept? Are you emulating the most successful innovators? Patrick.Hogan@GatewayAdopters.com www.GatewayAdopters.com @GatewayAdopters Phone: +1 (425) 444 2904 .co
  • 25. Broad Range of Innovation - enterprise and startup - experience 35+ years of Experience • Envisioning and driving new offerings Rigorous Research • Adopting, creating new and improving innovation tools and best practices • 100+ of C level executives interviews • 1,000+ of consumer interviews • 100,000+ data point from thousands of projects Across many markets • New Cloud Dev API’s and supporting application platforms • Developer tools • Big data analytics solutions • Imaging and VR application platforms • Digital media consumer advertising analytics • CRM and mobile applications • New hosted authoring platform for ecommerce websites Bridge to many industries – beyond high-tech • Automotive and aerospace • Consumer banking • P&C insurance • Healthcare and eldercare • Online resort travel

Editor's Notes

  • #2: Streamline the presentation to get "hands on" the decision tree ASAP with a short "why you should care" (value prop/outcomes) After experiencing the model - allude to the benefits and several ways one can use the (newly acquired) skill - but not the details e.g. don't teach how to create  a target market definitions,  elevator pitch, value prop/scenarios  an MCO theme 
  • #3: Is tough – lots of places to get stuck Innovation is simple process - can be managed – when you do 4 steps – Use to figure out where you are – focus - which spot is your choke point Bespoke custom fix to your problem ID choke points in each step in process 
  • #4: Target the right segment….
  • #7: Compliments Lean; defines the “what” at a granular level Repeatable risk assessment and mitigation / create a great Market Fit When there are many things your could do – figure out what the one thing you should do, NEXT Do more with less Align your team to what customers value Cut your time to market by 75% streamline to land faster get to market fast by doing what… Create a minimum compelling offering that gets adopted fast – not just viable what makes your idea compelling Test your value faster Does your product create customer value? Make the most of your unique skills Target the problem your best equipped to solve – Maximize your competitive advantage
  • #8: Compliments Lean; defines the “what” at a granular level Repeatable risk assessment and mitigation / create a great Market Fit When there are many things your could do – figure out what the one thing you should do, NEXT Do more with less Align your team to what customers value Cut your time to market by 75% streamline to land faster get to market fast by doing what… Create a minimum compelling offering that gets adopted fast – not just viable what makes your idea compelling Test your value faster Does your product create customer value? Make the most of your unique skills Target the problem your best equipped to solve – Maximize your competitive advantage
  • #10: “Must Have’s” NOT always true with very complex products
  • #11: Musts: must be minimally functional but more is overinvesting Coffee has to be hot house; must have a good foundation family sedan; tires, brakes, fender liners - waxed cardboard is a great, value engineered solution, for a fender liner Linear: required and add value - need to balance across portfolio bundle of features need “make sense” for target segment / scenarios. product is valued at it’s lowest feature - don’t drag value down with inferior feature don’t overinvest where you won’t realize gain Coffee; Flavor; People pay 4 dollars for coffee which used to cost 50 cents because Starbucks had good tasting coffee.  there is a niche $7.00 for Costa Rica beans(?)  House; Plumbing fixtures – faucets, sinks, toilets Family sedan; seat & interior coverings, climate control, sound system, headlights, passive & active safety features, sat nav, Bluetooth. Cheep dashboard makes it an economy car, heated, ventilated leather seats does not transform a economy car into a luxury car Differentiator: not required but add high value – can compliment value proposition Select one “Cool” item – the marketing team can’t easily message more then that anyway Coffee: Foam art is a delighter.  Some people select a coffee shop in Fremont that has skull and crossbones foam art.  The coffee is probably below Café Vita, but they doesn’t the foam artwork. House: period textured wall covering Family Sedan; auto-park, auto-brake, glass roof         Indifferent: not important -          I don’t know anyone that cares what color the cup is.  White is a-ok. NOTES ONE USE Segments and team dynamics: when there are divergent opinions on categories it is typically because of unidentified differences in scenarios and target segments – they are all likely correct, but NOT the same
  • #12: Handouts: decision tree, prescriptions, auto persona, Auto trade offs, auto spectrum
  • #18: One – $’s Full on Kano Pseudo Kano
  • #22: Compliments Lean; defines the “what” at a granular level Repeatable risk assessment and mitigation / create a great Market Fit When there are many things your could do – figure out what the one thing you should do, NEXT Do more with less Align your team to what customers value Cut your time to market by 75% streamline to land faster get to market fast by doing what… Create a minimum compelling offering that gets adopted fast – not just viable what makes your idea compelling Test your value faster Does your product create customer value? Make the most of your unique skills Target the problem your best equipped to solve – Maximize your competitive advantage
  • #23: If you are stuck - I can help get unstuck or I can help adopt the model BTW – Feedback – help people like you Compelling - – now make it better
  • #25: Is tough – lots of places to get stuck Innovation is simple process - can be managed – when you do 4 steps – Use to figure out where you are – focus - which spot is your choke point Bespoke custom fix to your problem ID chock points in each step in process