Marketplace Builder - PrestaShop marketplace multi vendor module
- 1. 1 MARKETPLACE BUILDER – MULTI VENDOR Turn PrestaShop into marketplace with simple set up steps, #1 PrestaShop Marketplace module (multi vendor) that allows sellers to list their products for sale and pay a percentage fee amount for each sale or a membership fee A product of ETS-Soft
- 2. 2 Contents I. WELCOME 3 II. INTRODUCTION 3 III. INSTALLATION 4 IV. SETTING UP YOUR MARKETPLACE 4 1. Conditions 5 2. Shop settings 6 3. Commission status 10 4. Email settings 12 5. Customize notification messages 16 V. SETTING UP PAYMENT METHODS FOR SELLER TO WITHDRAW COMMISSION MONEY 18 VI. MANAGING SELLER APPLICATIONS 22 VII. MANAGING SELLER SHOPS 25 VIII. MANAGING SELLER FEE INVOICES 27 IX. MANAGING SELLER PRODUCTS AND SELLER ORDERS 29 1. Managing seller products 29 2. Managing seller orders 31 X. DASHBOARD 34 XI. THANK YOU 36
- 3. 3 I. WELCOME Thank you for purchasing our product. We hope to guide you through all the aspects of the module installation and the module setup within this document. If you have any questions that are beyond the scope of this documentation, please feel free to contact us. *Note: All instruction screenshots are taken from PrestaShop 1.7, but installing and configuring this module on PrestaShop 1.6 is similar. II. INTRODUCTION Marketplace Builder is the best PrestaShop marketplace module (multi vendor module) to convert your online store into a marketplace so that multiple sellers can list their products on your marketplace and in exchange you can charge a fixed percentage fee amount for each single order they get or require sellers to pay a membership fee (monthly fee, yearly fee, one-time fee, etc.). * “Marketplace Builder” is compatible with Prestashop 1.6.x to Prestashop 1.7.x
- 4. 4 III. INSTALLATION 1. Navigate to “Modules / Modules & Services”, click on “Upload a module / Select file”. 2. Select the module file “ets_marketplace.zip” from your computer then click on “Open” to install. 3. Click on “Configure” button of the module you just installed to open the module’s configuration page. Quick access: You can also navigate to Marketplace Builder’s configuration page through the quick access menu. IV. SETTING UP YOUR MARKETPLACE After successfully installing Marketplace Builder module, let’s configure all necessary elements for your marketplace! From module’s configuration page, select “Settings” > “General” menu to be navigated to “General” page.
- 5. 5 1. Conditions Enable marketplace: turn on this option to enable marketplace and allow customers to become sellers of your website. Applicable customer group: select customer groups who can join marketplace and become a seller
- 6. 6 Require customers to register to join marketplace: if you turn on this option, customers will have to submit a registration form and waiting for approval from marketplace administrator to become a seller. See how customer can register to become a seller here. "Terms and condition of use" link: Seller is required to read and accept the "Terms and conditions of use" to submit their application. Enter the link to your marketplace’s “Terms and condition of use”. Registration fee settings: you can select a fee type and set up fee amount, add an explanation and payment information to receive registration fee from sellers. 2. Shop settings From “Shop settings” page, you can see various settings for all the shops created by sellers.
- 7. 7 Seller products need to be approved by admin: all uploaded products from seller will be set as invisible until they are manually approved by marketplace admin. Applicable product categories: marketplace admin can select product categories which sellers will submit their products to sell on marketplace.
- 8. 8 Seller commission rate (%): Rate of commissions which sellers earn from each product they sold on the marketplace. Allow sellers to generate their voucher code: If you enable this option, sellers can generate their voucher code (discount code) to send to their customers. Sellers can apply voucher code (discount code) for all products or some specific products.
- 9. 9 Allow sellers to update order status: If you enable this option, sellers can change the status of any order which contains their products to the selected order status. Display seller messages: Display message tab on seller account when customer purchase their products. Allow seller to embed live chat code: Seller can embed a live chat code to start chatting with their customers, for example: Zendesk, Zopim chat.
- 10. 10 3. Commission status On this page, you can configure how commission status will be set in specific conditions. Only validate commission if order has been changed to statuses above for () days: Commission status will remain "Pending" until the required days exceeded. Leave this field blank to validate commission immediately when order status is changed to one of the statuses selected above. To view all seller commissions, marketplace admin can navigate to “Commissions” page. From this page, marketplace admin can approve / cancel / delete a “Pending” commission or deduct, refund a commission.
- 11. 11 Sellers can also view their commission status from “My seller account” area from marketplace frontend:
- 12. 12 4. Email settings On this page, you can set up the email addresses you want to receive notification email from Marketplace. Enter email addresses separated by a comma (",") if you want to send notification messages to more than 1 email. Below is an example notification email send to marketplace admin when a commission is created for seller:
- 13. 13 ❖ Customers contact sellers Customers can contact a seller if they have any question about seller shop, seller products or their orders, etc. On every page for seller shop, customers will find a “Contact seller” button. Click on this button, customers will be navigated to the contact form of seller shop. When a message is submitted successfully, both seller and customer will receive notification email.
- 14. 14 On each detail page of seller product, there is also a “Contact seller” button. Customers can contact seller to ask for more information about the current viewing product. All contact messages can be viewed from “My seller account” >> “Messages” area.
- 15. 15 NOTE: You may set up a cronjob on your server to automatically send emails to sellers when their seller account is going to be expired. To set up cronjob feature, please navigate to “Settings” >> “Cronjob” menu. Marketplace Builder also allows you to save cronjob log for debug purpose.
- 16. 16 5. Customize notification messages Marketplace Builder module allows you to customize the content of notification messages displaying on different situations. Open “Messages” page to edit these notification messages as you prefer. You can also insert available tags into message to display respective contents.
- 17. 17 Remember to save all your configuration. And now your marketplace is ready to welcome the first seller!
- 18. 18 V. SETTING UP PAYMENT METHODS FOR SELLER TO WITHDRAW COMMISSION MONEY After earning commission by successfully selling their products, sellers can send a withdrawal request to marketplace admin and receive their commission money. You should set up a payment method to enable seller to submit their withdrawal request. From module’s configuration page, select “Settings” > “Payment methods” menu to be navigated to “Payment methods” page. Marketplace Builder has already created a default payment method for you. To add a new payment method, please click on “Add new method” button. Next, please enter payment method name >> select payment fee type >> enter estimated processing time. Turn “Enable” option to “YES” then click “Save” button.
- 19. 19 After saving new payment method, you can add several input fields (Bank account number, PayPal address, etc.) to collect necessary information from customers to process their withdrawal request. Click on “Add new field” button to add payment input fields. Enter method field title >> Select field type >> Add description (optional) >> Set this field as required or not >> Turn “Enable” option to “YES”. Click “Save” to finish.
- 20. 20 ❖ How sellers can submit their withdrawal request:
- 21. 21 Marketplace admin can view and manage all withdrawal requests on “Withdrawals” page:
- 22. 22 VI. MANAGING SELLER APPLICATIONS Any registered customers can become a seller on your marketplace. Customers will need to submit an application to be able to join your marketplace. From “My account” page, customer will find “My seller account” area. They can manage everything related to seller account by accessing this area. Customers need to enter all necessary information (which is required by marketplace admin on “General” >> “Conditions” page from module backend).
- 23. 23 Marketplace admin can view and manage all seller applications from “Applications” page.
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- 25. 25 VII. MANAGING SELLER SHOPS After their applications being approved, sellers can start opening their own shop. From Marketplace Builder module backend, marketplace admin can view detail information and manage seller shops. Navigate to “Shops” page to view all seller shops on your marketplace. Marketplace admin can edit shop information, modify seller commission balance, view seller fee invoices and manage seller commissions.
- 26. 26 Sellers can also view and edit their shop information from “My seller account” area from marketplace frontend:
- 27. 27 VIII. MANAGING SELLER FEE INVOICES If you require sellers to pay seller fee to keep their shops active, when sellers pay for their fee, detailed invoices will be saved into Marketplace Builder backend. Marketplace admin can view, manage and download invoice PDF files from “Invoices” page.
- 28. 28 Sellers can also view their fee invoice from “My seller account” area from marketplace frontend:
- 29. 29 IX. MANAGING SELLER PRODUCTS AND SELLER ORDERS 1. Managing seller products All products uploaded by sellers will appear on “Products” page. Marketplace admin can view both seller information and seller product information on product detail page. Marketplace admin can also edit seller product information.
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- 31. 31 Sellers can manage their products from “My seller account” area from marketplace frontend: Marketplace Builder allows seller to import products from .CSV file and export products to .CSV file. 2. Managing seller orders All orders containing seller products will appear on “Orders” page. Marketplace admin can view both seller information and order information on order detail page. Marketplace admin can also edit seller order information.
- 32. 32 Sellers can manage all orders containing their seller products from “My seller account” area from marketplace frontend:
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- 34. 34 X. DASHBOARD Marketplace Builder module comes with a dashboard with detailed statistic charts and helpful information. Marketplace admin can have an overall look about marketplace activities through this dashboard. Sellers are also provided a dashboard on “My seller account” area to keep track of their shop status, detailed statistic data of turnover, earning commission, etc.
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- 36. 36 XI. THANK YOU Thank you again for purchasing our product and going through this documentation. We hope this document is helpful and efficient in the installation and usage of Marketplace Builder module. If you do have any questions for which the answer is not available in this document, please feel free to contact us.