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1/6
Master Marketing Automation Workflow: An Easy Step-
by-Step Guide
process.st/marketing-automation-workflow
Do manual processes keep causing you problems? Are they making your business
slower and less efficient?
You need to start automating your workflows!
Every department in your company can benefit from a marketing automation workflow.
But what is a marketing automation workflow?
Marketing automation workflows are designed to help you complete tasks without manual
input.
Make your life easier and your work more consistent and much faster.
This page will highlight all the benefits of automating your workflows and give you a step-
by-step guide on how to do it.
We’ll also look at some commonly found challenges relating to workflow automation and
show you how to avoid them.
Best marketing workflows to automate
There are many different types of marketing automation workflows. Each of them falls into
one of the following categories:
Lead-nurturing workflows
2/6
Lead nurturing workflows are designed to develop and maintain relationships with
potential customers.
They automate messages that are highly personalized to each customer.
Some examples of lead nurturing workflows are:
Marketing automation workflow for lead generation
Help your staff attract potential customers by following specific tasks and checklists.
Marketing automation workflow for email marketing
These workflows will help you nurture your leads by sending customers specific and
highly personalized emails.
Marketing automation workflow for social media marketing
Enables planning, creating, and sharing content on all social media channels.
Marketing automation workflow for content marketing
It’s designed to make your content team follow a structured plan and make their work
more efficient.
Marketing automation workflow for account-based marketing
Build campaigns, create customer personas, and personalize your content.
Customer segmentation workflows
Customer segmentation workflows are designed to gather customer data, identify certain
patterns, and separate customers into groups based on those patterns.
Some examples of customer segmentation workflows are:
Marketing automation workflow for customer segmentation
They help you gather customer information without manually entering data.
Marketing automation workflow for event marketing
Allows for budget planning and automates tedious processes to regain control over your
meetings and events.
Marketing automation workflow for A/B testing
Helps you plan ahead and stay organized.
Marketing automation workflow for multichannel marketing
3/6
Lets your leads choose how they want to connect with you and via what channel.
Benefits of automating your marketing workflows
Workflow automations allow you to automate processes and tasks to overcome many
issues.
Below are 5 reasons why you should start automating your workflows right now:
They save you money allowing employees to concentrate on revenue-generating
tasks.
They save you time redirecting your employees’ attention to more pressing issues.
They minimize errors eliminating the need for manually performed tasks, such as
data entry.
They make approvals effortless because you can handle multiple ones
simultaneously.
They increase productivity because your team doesn’t have to perform repetitive
tasks.
This section will explain all the steps you need to know about when creating an effective
marketing automation workflow.
1. Analyze your requirements
The first step in creating an effective marketing automation workflow is to analyze your
requirements. This involves understanding the key components of your marketing
automation strategy, such as the types of campaigns you will be running and the
objectives you want to achieve.
2. Set clear objectives
4/6
Once you have analyzed your business requirements, you can set clear objectives for
your marketing automation workflow. This will help ensure your workflow is tailored to
meet your specific goals.
3. Identify and set content requirements
As part of your workflow setup, you will need to identify and set the content requirements
for the emails you send. This will help ensure that your emails are personalized and
relevant to the recipient.
4. Design and customize your workflow
Once your content requirements have been identified, you can begin to design and
customize your workflow. This can include setting up triggers, actions, and logic to ensure
that your workflow is effective.
5. Integrate automated workflows with your customer data
You will need to integrate your workflow with customer data. This will help you to segment
your audience and keep track of their progress throughout the workflow.
6. Automate social media campaigns
You can also automate social media campaigns to reach a larger audience more quickly.
Automation can help you to target the right people with the right message at the right
time.
7. Monitor your results
Finally, it is important to monitor your results to ensure that the workflow is effective. You
can use analytics tools to track the performance of campaigns and make adjustments as
needed.
Challenges with automating marketing workflows
Here are the top 5 challenges you will likely encounter with automating marketing
workflow:
1. Using the wrong automation tools
Finding automation tools and workflows that work for you can be tricky. That’s why it’s
important to pick tools according to your business goals and objectives.
2. Teams aren’t aligned
Your marketing and sales teams must work in tandem to build marketing workflows.
Communication is key because these are the two main departments that will benefit from
automation.
5/6
3. No training for teams
Automations and workflows can be a handful, so relevant training is vital. Create video
tutorials and hold training sessions to ensure everyone knows what they’re doing.
4. Don’t constantly monitor
You can’t automate marketing workflows and just let them be. You won’t have to work on
them too much (they’re automated for a reason), but frequent performance monitoring is
still important.
5. Never expand beyond what you’re using
If you only focus on one set of tasks, you will miss out on opportunities to improve.
Familiarize yourself with all the features of your software and use them. This will
maximize efficiency.
Best practices for automating marketing workflows
Here are our 3 main tips to make automating workflows a breeze.
Streamline approval processes
Automating your approval processes will increase your productivity twofold. First, it will
remove the need for manual approvals. Second, it will speed things up and keep your
project moving.
Improve communication
To make communication with your customers seamless, apply automation to onboarding
emails. Add FAQ links to the templates to provide your customers with immediate
support. You can also include text that is highly personalized to each customer.
Test all workflows
Don’t forget to test all workflows before involving a third-party such as a customer. Play
and experiment with your workflows as much as you want to ensure the best outcome.
Master the automation
Marketing automation workflows can save you time and money and improve processes.
There are various types of workflows, such as lead-nurturing workflows and customer
segmentation workflows. Whichever one you choose, it’ll make your team much more
efficient and productive.
Even though they can be tricky to master, you will reap all the amazing benefits they offer
with time and the right training.
6/6
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Master Marketing Automation Workflow An Easy Step-by-Step Guide

  • 1. 1/6 Master Marketing Automation Workflow: An Easy Step- by-Step Guide process.st/marketing-automation-workflow Do manual processes keep causing you problems? Are they making your business slower and less efficient? You need to start automating your workflows! Every department in your company can benefit from a marketing automation workflow. But what is a marketing automation workflow? Marketing automation workflows are designed to help you complete tasks without manual input. Make your life easier and your work more consistent and much faster. This page will highlight all the benefits of automating your workflows and give you a step- by-step guide on how to do it. We’ll also look at some commonly found challenges relating to workflow automation and show you how to avoid them. Best marketing workflows to automate There are many different types of marketing automation workflows. Each of them falls into one of the following categories: Lead-nurturing workflows
  • 2. 2/6 Lead nurturing workflows are designed to develop and maintain relationships with potential customers. They automate messages that are highly personalized to each customer. Some examples of lead nurturing workflows are: Marketing automation workflow for lead generation Help your staff attract potential customers by following specific tasks and checklists. Marketing automation workflow for email marketing These workflows will help you nurture your leads by sending customers specific and highly personalized emails. Marketing automation workflow for social media marketing Enables planning, creating, and sharing content on all social media channels. Marketing automation workflow for content marketing It’s designed to make your content team follow a structured plan and make their work more efficient. Marketing automation workflow for account-based marketing Build campaigns, create customer personas, and personalize your content. Customer segmentation workflows Customer segmentation workflows are designed to gather customer data, identify certain patterns, and separate customers into groups based on those patterns. Some examples of customer segmentation workflows are: Marketing automation workflow for customer segmentation They help you gather customer information without manually entering data. Marketing automation workflow for event marketing Allows for budget planning and automates tedious processes to regain control over your meetings and events. Marketing automation workflow for A/B testing Helps you plan ahead and stay organized. Marketing automation workflow for multichannel marketing
  • 3. 3/6 Lets your leads choose how they want to connect with you and via what channel. Benefits of automating your marketing workflows Workflow automations allow you to automate processes and tasks to overcome many issues. Below are 5 reasons why you should start automating your workflows right now: They save you money allowing employees to concentrate on revenue-generating tasks. They save you time redirecting your employees’ attention to more pressing issues. They minimize errors eliminating the need for manually performed tasks, such as data entry. They make approvals effortless because you can handle multiple ones simultaneously. They increase productivity because your team doesn’t have to perform repetitive tasks. This section will explain all the steps you need to know about when creating an effective marketing automation workflow. 1. Analyze your requirements The first step in creating an effective marketing automation workflow is to analyze your requirements. This involves understanding the key components of your marketing automation strategy, such as the types of campaigns you will be running and the objectives you want to achieve. 2. Set clear objectives
  • 4. 4/6 Once you have analyzed your business requirements, you can set clear objectives for your marketing automation workflow. This will help ensure your workflow is tailored to meet your specific goals. 3. Identify and set content requirements As part of your workflow setup, you will need to identify and set the content requirements for the emails you send. This will help ensure that your emails are personalized and relevant to the recipient. 4. Design and customize your workflow Once your content requirements have been identified, you can begin to design and customize your workflow. This can include setting up triggers, actions, and logic to ensure that your workflow is effective. 5. Integrate automated workflows with your customer data You will need to integrate your workflow with customer data. This will help you to segment your audience and keep track of their progress throughout the workflow. 6. Automate social media campaigns You can also automate social media campaigns to reach a larger audience more quickly. Automation can help you to target the right people with the right message at the right time. 7. Monitor your results Finally, it is important to monitor your results to ensure that the workflow is effective. You can use analytics tools to track the performance of campaigns and make adjustments as needed. Challenges with automating marketing workflows Here are the top 5 challenges you will likely encounter with automating marketing workflow: 1. Using the wrong automation tools Finding automation tools and workflows that work for you can be tricky. That’s why it’s important to pick tools according to your business goals and objectives. 2. Teams aren’t aligned Your marketing and sales teams must work in tandem to build marketing workflows. Communication is key because these are the two main departments that will benefit from automation.
  • 5. 5/6 3. No training for teams Automations and workflows can be a handful, so relevant training is vital. Create video tutorials and hold training sessions to ensure everyone knows what they’re doing. 4. Don’t constantly monitor You can’t automate marketing workflows and just let them be. You won’t have to work on them too much (they’re automated for a reason), but frequent performance monitoring is still important. 5. Never expand beyond what you’re using If you only focus on one set of tasks, you will miss out on opportunities to improve. Familiarize yourself with all the features of your software and use them. This will maximize efficiency. Best practices for automating marketing workflows Here are our 3 main tips to make automating workflows a breeze. Streamline approval processes Automating your approval processes will increase your productivity twofold. First, it will remove the need for manual approvals. Second, it will speed things up and keep your project moving. Improve communication To make communication with your customers seamless, apply automation to onboarding emails. Add FAQ links to the templates to provide your customers with immediate support. You can also include text that is highly personalized to each customer. Test all workflows Don’t forget to test all workflows before involving a third-party such as a customer. Play and experiment with your workflows as much as you want to ensure the best outcome. Master the automation Marketing automation workflows can save you time and money and improve processes. There are various types of workflows, such as lead-nurturing workflows and customer segmentation workflows. Whichever one you choose, it’ll make your team much more efficient and productive. Even though they can be tricky to master, you will reap all the amazing benefits they offer with time and the right training.