The Eugene Water & Electric Board, founded in 1911, is Oregon's largest customer-owned utility, serving over 86,000 customers in Eugene by providing electricity, water, and steam. The document details the integration of GIS systems and applications for outage management, offering access to maps and data through web-based solutions, including the ArcFM Silverlight viewer. It also emphasizes the need for seamless communication between various applications and data formats like XML and JSON.