MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th
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This document discusses challenges in measuring cloud performance and provides recommendations. It notes that in the cloud, control and visibility are limited due to shared resources. It recommends measuring performance from an end-user perspective, benchmarking cloud providers, and making performance an integral part of SLAs. New metrics like cost-per-visitor-second are also needed to adequately capture cloud performance.
MeasureWorks - Stay in control when moving into the cloud, Compuware May 4th
- 2. Challenges to measure Cloud Performance " May 4th, Compuware NL, Amsterdam
- 3. What We Provide: Dedicated services to provide an op;mal web experience to op;mize the conversion poten;al of your online services: A Faster Website Higher Availability On Demand Capacity Op:mized User Experience Benefits: Increased conversion and revenue Opera;onal control from a business perspec;ve Reduced IT and Service costs associated with problem resolu;on Powered by
- 4. Our clients"
- 5. Performance matters! "
- 6. 1% more revenue for every 100 milliseconds of improvement 12% increase in revenue, 25% increase in page views for every 5 seconds of gain 5% more revenue per user for every 2 seconds of improvement
- 8. Average Impact of 1 second delay in response time for web users" Source: Aberdeen Group, 2009 8
- 10. How does the performance of Infrastructure and Application…. Management Tool Client"
- 11. …relate to the customer experience Management Tool
- 12. Introducing the synthetic user Management Tool
- 13. But synthetic isnʼt enough" Gomez Asia Gomez US Gomez UK
- 14. Measure all your users Management Tool
- 15. Putting it all together: The Big Picture! Availability Speed Capacity User Experience SLA IT suppliers Shared KPI’s +/- Conversion
- 16. And then…"
- 17. And then…thereʼs the cloud"
- 18. But what defines a cloud?"
- 19. 3 cloud models"
- 21. PaaS" Platform-as-a-Service! IaaS" Infrastructure-as-a-Service!
- 22. SaaS Software-as-a-Service PaaS" Platform-as-a-Service! IaaS" Infrastructure-as-a-Service!
- 23. SaaS Software-as-a-Service PaaS" Platform-as-a-Service! IaaS! Infrastructure-as-a-Service! Special thanks to @lennysan
- 25. Challenges for moving into the cloud Source: IDC Enterprise Panel, 3Q09"
- 26. Limited control of the environment "
- 28. Limited resolution power "
- 29. Cloud Performance Management: What to measure?
- 30. Customer GUI Applica;on Middleware HW/OS Storage
- 31. Customer GUI Applica;on Middleware HW/OS Storage
- 32. Customer GUI Applica;on Middleware HW/OS Storage
- 33. Customer GUI Applica;on Middleware HW/OS Storage
- 34. Customer GUI Applica;on Middleware HW/OS Storage
- 35. Measure from End-User perspective"
- 36. Benchmark your Cloud Providers"
- 37. Make Performance an integral part of your SLA" Source: Imad Mouline, CTO Gomez, Cloud Connect Event 2010"
- 38. New Metrics needed: " Cost-per-Visitor-Second" Alistair Croll, Bitcurrent, Cloud Connect Event 2010 !
- 40. Web Performance in the Cloud" Impact of the cloud Counter measures End User Control Monitoring Benchmark Visibility Providers Resolu;on Performance SLA