Memos and Beyond
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The document discusses the key components of memos, including their purpose for internal communication, standard structure of including "TO", "FROM", "DATE", and "SUBJECT" fields, and recommended and non-recommended stylistic elements. It provides guidance on writing the content of memos concisely while maintaining clarity, using headings and lists to divide information, keeping the subject line descriptive, incorporating proper white space, and applying the "sandwich technique" when conveying negative information.
Memos and Beyond
- 1. Memos and Beyond Natasha Luepke
- 6. Memos Internal communication Announcements, information, reports, etc Most businesses have their own standard Often filed for documentation purposes
- 7. Memos must have TO: FROM: DATE: SUBJECT:
- 8. Memos might have Sender’s initials Subheadings Bullets/numbered lists CC
- 9. Memos do not have Addresses Salutations (“Dear Bob”) Closing lines (“Sincerely”)
- 10. Memo Content One subject Concise, but developed Specific Begin with main idea, then background Lists help clarify; do not overuse Headings divide info, make it manageable
- 11. Subject Lines Subject line Concise, but descriptive
- 12. White Space Sometimes called “negative space” Our eyes need that space so we can process info
- 13. White Space It’s too hard to read a lot of text crammed together with no spacing or room. In fact, until the 800s, allwordswerewrittentogetherwithnos pacesatall. Intheearly800sCE,EmperorCharlema gne’sheadscholarinvented Carolingian Miniscule – and spaces between words!
- 14. Salutation Dear Hi Greetings To Whom it May Concern
- 15. Closing Line Sincerely, Thank you, Good bye, Later, --Name
- 16. Sandwich Technique Begin with something positive (bread) Then, something negative (filling) Finish with something positive (bread)
- 17. Questions?