SlideShare a Scribd company logo
5
Most read
7
Most read
8
Most read
CLUSTERING OF COMPANIES
Industry Locations Reason for clustering
Wine making Napa Valley (US)
Bordeaux region
(France)
Natural resources of
land and climate
Software firms Silicon Valley,
Boston, Bangalore
(India)
Talent resources of
bright graduates in
scientific/technical
areas, venture
capitalists nearby
Race car
builders
Huntington/North
Hampton region
(England)
Critical mass of talent
and information
Table 8.3www.StudsPlanet.com
CLUSTERING OF COMPANIES
Industry Locations Reason for clustering
Theme parks
(Disney World,
Universal
Studios)
Orlando, Florida A hot spot for
entertainment, warm
weather, tourists, and
inexpensive labor
Electronics
firms
Northern Mexico NAFTA, duty free
export to US
Computer
hardware
manufacturers
Singapore, Taiwan High technological
penetration rate and
per capita GDP,
skilled/educated
workforce with large
pool of engineers
Table 8.3www.StudsPlanet.com
CLUSTERING OF COMPANIES
Industry Locations Reason for clustering
Fast food
chains
(Wendy’s,
McDonald’s,
Burger King,
and Pizza Hut)
Sites within 1 mile
of each other
Stimulate food sales,
high traffic flows
General aviation
aircraft
(Cessna,
Learjet, Boeing)
Wichita, Kansas Mass of aviation skills
Orthopedic
devices
Warsaw, Indiana Ready supply of skilled
workers, strong U.S.
market
Table 8.3www.StudsPlanet.com
FACTOR-RATING METHOD
 Popular because a wide variety of
factors can be included in the analysis
 Six steps in the method
1. Develop a list of relevant factors called critical success
factors
2. Assign a weight to each factor
3. Develop a scale for each factor
4. Score each location for each factor
5. Multiply score by weights for each factor for each location
6. Recommend the location with the highest point score
www.StudsPlanet.com
FACTOR-RATING EXAMPLE
Critical Scores
Success (out of 100) Weighted Scores
Factor Weight France Denmark France Denmark
Labor
availability
and attitude .25 70 60 (.25)(70) = 17.5 (.25)(60) = 15.0
People-to-
car ratio .05 50 60 (.05)(50) = 2.5 (.05)(60) = 3.0
Per capita
income .10 85 80 (.10)(85) = 8.5 (.10)(80) = 8.0
Tax structure .39 75 70 (.39)(75) = 29.3 (.39)(70) = 27.3
Education
and health .21 60 70 (.21)(60) = 12.6 (.21)(70) = 14.7
Totals 1.00 70.4 68.0
Table 8.4
www.StudsPlanet.com
LOCATIONAL
BREAK-EVEN ANALYSIS
 Method of cost-volume analysis used for
industrial locations
 Three steps in the method
1. Determine fixed and variable costs for each location
2. Plot the cost for each location
3. Select location with lowest total cost for expected
production volume
www.StudsPlanet.com
LOCATIONAL BREAK-EVEN
ANALYSIS EXAMPLE
Three locations:
Akron $30,000 $75 $180,000
Bowling Green $60,000 $45 $150,000
Chicago $110,000 $25 $160,000
Fixed Variable Total
City Cost Cost Cost
Total Cost = Fixed Cost + (Variable Cost x Volume)
Selling price = $120
Expected volume = 2,000 units
www.StudsPlanet.com
LOCATIONAL BREAK-EVEN
ANALYSIS EXAMPLE
–
$180,000 –
–
$160,000 –
$150,000 –
–
$130,000 –
–
$110,000 –
–
–
$80,000 –
–
$60,000 –
–
–
$30,000 –
–
$10,000 –
–
Annualcost
| | | | | | |
0 500 1,000 1,500 2,000 2,500 3,000
Volume
Akron
lowest
cost
Bowling Green
lowest cost
Chicago
lowest
cost
Figure 8.2
www.StudsPlanet.com
CENTER-OF-GRAVITY METHOD
 Finds location of distribution
center that minimizes distribution
costs
 Considers
 Location of markets
 Volume of goods shipped to those
markets
 Shipping cost (or distance)
www.StudsPlanet.com
CENTER-OF-GRAVITY METHOD
 Place existing locations on a
coordinate grid
 Grid origin and scale is arbitrary
 Maintain relative distances
 Calculate X and Y coordinates
for ‘center of gravity’
 Assumes cost is directly
proportional to distance and
volume shipped
www.StudsPlanet.com
CENTER-OF-GRAVITY METHOD
x - coordinate =
∑dixQi
∑Qi
i
i
∑diyQi
∑Qi
i
i
y - coordinate =
where dix = x-coordinate of location i
diy = y-coordinate of location i
Qi = Quantity of goods moved to or from
location i
www.StudsPlanet.com
CENTER-OF-GRAVITY METHOD
North-South
East-West
120 –
90 –
60 –
30 –
–| | | | | |
30 60 90 120 150
Arbitrary
origin
Chicago (30, 120)
New York (130, 130)
Pittsburgh (90, 110)
Atlanta (60, 40)
Figure 8.3
www.StudsPlanet.com
CENTER-OF-GRAVITY METHOD
Number of Containers
Store Location Shipped per Month
Chicago (30, 120) 2,000
Pittsburgh (90, 110) 1,000
New York (130, 130) 1,000
Atlanta (60, 40) 2,000
x-coordinate =
(30)(2000) + (90)(1000) + (130)(1000) + (60)(2000)
2000 + 1000 + 1000 + 2000
= 66.7
y-coordinate =
(120)(2000) + (110)(1000) + (130)(1000) + (40)(2000)
2000 + 1000 + 1000 + 2000
= 93.3
www.StudsPlanet.com
CENTER-OF-GRAVITY METHOD
North-South
East-West
120 –
90 –
60 –
30 –
–| | | | | |
30 60 90 120 150
Arbitrary
origin
Chicago (30, 120)
New York (130, 130)
Pittsburgh (90, 110)
Atlanta (60, 40)
Center of gravity (66.7, 93.3)
+
Figure 8.3
www.StudsPlanet.com
TRANSPORTATION MODEL
 Finds amount to be shipped from
several points of supply to several
points of demand
 Solution will minimize total
production and shipping costs
 A special class of linear
programming problems
www.StudsPlanet.com
WORLDWIDE DISTRIBUTION OF
VOLKSWAGENS AND PARTS
Figure 8.4
www.StudsPlanet.com
SERVICE LOCATION STRATEGY
1. Purchasing power of customer-drawing area
2. Service and image compatibility with
demographics of the customer-drawing area
3. Competition in the area
4. Quality of the competition
5. Uniqueness of the firm’s and competitors’ locations
6. Physical qualities of facilities and neighboring
businesses
7. Operating policies of the firm
8. Quality of management
www.StudsPlanet.com
LOCATION STRATEGIES
Service/Retail/Professional Location Goods-Producing Location
Revenue Focus Cost Focus
Volume/revenue
Drawing area; purchasing power
Competition; advertising/pricing
Physical quality
Parking/access; security/lighting;
appearance/image
Cost determinants
Rent
Management caliber
Operations policies (hours, wage
rates)
Tangible costs
Transportation cost of raw material
Shipment cost of finished goods
Energy and utility cost; labor; raw
material; taxes, and so on
Intangible and future costs
Attitude toward union
Quality of life
Education expenditures by state
Quality of state and local
government
Table 8.6
www.StudsPlanet.com
LOCATION STRATEGIES
Service/Retail/Professional Location Goods-Producing Location
Techniques Techniques
Regression models to determine
importance of various factors
Factor-rating method
Traffic counts
Demographic analysis of drawing area
Purchasing power analysis of area
Center-of-gravity method
Geographic information systems
Transportation method
Factor-rating method
Locational break-even analysis
Crossover charts
Table 8.6
www.StudsPlanet.com
LOCATION STRATEGIES
Service/Retail/Professional Location Goods-Producing Location
Assumptions Assumptions
Location is a major determinant of
revenue
High customer-contact issues are
critical
Costs are relatively constant for a
given area; therefore, the revenue
function is critical
Location is a major determinant of
cost
Most major costs can be identified
explicitly for each site
Low customer contact allows focus
on the identifiable costs
Intangible costs can be evaluated
Table 8.6
www.StudsPlanet.com
HOW HOTEL CHAINS SELECT
SITES
 Location is a strategically important
decision in the hospitality industry
 La Quinta started with 35 independent
variables and worked to refine a
regression model to predict profitability
 The final model had only four variables
 Price of the inn
 Median income levels
 State population per inn
 Location of nearby colleges
r2 = .51
51% of the
profitability is
predicted by just
these four
variables!
www.StudsPlanet.com
THE CALL CENTER INDUSTRY
 Requires neither face-to-face
contact nor movement of
materials
 Has very broad location options
 Traditional variables are no longer
relevant
 Cost and availability of labor may
drive location decisions
www.StudsPlanet.com
GEOGRAPHIC INFORMATION
SYSTEMS (GIS)
 Important tool to help in location analysis
 Enables more complex demographic
analysis
 Available data bases include
 Detailed census data
 Detailed maps
 Utilities
 Geographic features
 Locations of major services
www.StudsPlanet.com
GEOGRAPHIC INFORMATION
SYSTEMS (GIS)
www.StudsPlanet.com

More Related Content

PPTX
Facility location and techniques
PPTX
Facility location and layout
PPTX
facility location and planning layout
PPTX
Facility location and layout planning
PPT
Location Planning and Analysis
PPTX
Productivity and operation management
PPTX
Product & Process Layouts
PPTX
Operations management forecasting
Facility location and techniques
Facility location and layout
facility location and planning layout
Facility location and layout planning
Location Planning and Analysis
Productivity and operation management
Product & Process Layouts
Operations management forecasting

What's hot (20)

PPTX
Facility layout ppt
PPT
Centre of gravity method of location planning
PPTX
Types of layout
PPTX
Facility layout
PPTX
Process layout operations management
PPT
Facility location
PPTX
Locational break even analysis
PPTX
Facility location & steps on location selection
PPT
Role of logistics in competitive strategy
PPTX
Logistic
PPTX
Design of supply chain networks
PDF
Logistics costing ppt
PPTX
Logistics and Supply Chain
PPT
Logistics and Supply Chain Management-Overview
PPTX
Location Planning
PPT
Layout and its types.
PPT
Supply chain management
PPTX
Activity base costing.pptx presentation
PPTX
Philosophy of supply chain
PPTX
Facility location
Facility layout ppt
Centre of gravity method of location planning
Types of layout
Facility layout
Process layout operations management
Facility location
Locational break even analysis
Facility location & steps on location selection
Role of logistics in competitive strategy
Logistic
Design of supply chain networks
Logistics costing ppt
Logistics and Supply Chain
Logistics and Supply Chain Management-Overview
Location Planning
Layout and its types.
Supply chain management
Activity base costing.pptx presentation
Philosophy of supply chain
Facility location
Ad

Viewers also liked (8)

PPT
Location decision
PPT
Chapter7
PPTX
8a. location planning 8 a
PPT
location planning and analysis
PPT
C4 location
PDF
Regional Decision Maker Booklet
PPT
Process selection
PDF
CRM Strategy and Implementation
Location decision
Chapter7
8a. location planning 8 a
location planning and analysis
C4 location
Regional Decision Maker Booklet
Process selection
CRM Strategy and Implementation
Ad

Similar to Methods of facility location selection (20)

PPTX
Plant Location Decision
PPTX
Location theories
PPT
10977742 manajemen operasi location strategy.ppt
PPTX
Overview on Location Decisions
PPT
Location Strategy
PPTX
Facility Location & Layout. tata motors fucking businesspptx
PPTX
20220322-Strategic Location For Your Business.pptx
PPTX
chapter 5 operations mgmmt 2017.ppt.pptx
PPT
OM CHAPTER SIX.PPT
PPT
OM CHAPTER SIX.PPT
PPT
Facility location
PPTX
Location Planning.pptx
PPTX
location strategy, operation management
DOCX
© 2006 Prentice Hall, Inc.8 – Location StrategyOne of.docx
PPTX
LocationPlanningMush.pptx
PPT
Loc Plan Ch08
PPTX
Location Planning and Analysis For managerial decisions
PPTX
Location Planning
PPTX
OPM Chapter 8 (Location Strategies).pptx
PPTX
Methods Of plant Location
Plant Location Decision
Location theories
10977742 manajemen operasi location strategy.ppt
Overview on Location Decisions
Location Strategy
Facility Location & Layout. tata motors fucking businesspptx
20220322-Strategic Location For Your Business.pptx
chapter 5 operations mgmmt 2017.ppt.pptx
OM CHAPTER SIX.PPT
OM CHAPTER SIX.PPT
Facility location
Location Planning.pptx
location strategy, operation management
© 2006 Prentice Hall, Inc.8 – Location StrategyOne of.docx
LocationPlanningMush.pptx
Loc Plan Ch08
Location Planning and Analysis For managerial decisions
Location Planning
OPM Chapter 8 (Location Strategies).pptx
Methods Of plant Location

More from StudsPlanet.com (20)

PDF
Hardware enhanced association rule mining
DOC
Hardware enhanced association rule mining
DOC
Face recognition using laplacianfaces
PPT
Face recognition using laplacianfaces
PDF
Worldwide market and trends for electronic manufacturing services
PDF
World electronic industry 2008
PPTX
Weberian model
PPTX
Value orientation model
PPTX
Value orientation model
PDF
Uk intellectual model
PPT
Trompenaars cultural dimensions
PDF
The building of the toyota car factory
PPTX
The International legal environment of business
PPTX
Textile Industry
PPT
PPTX
Roles of strategic leaders
PPT
Role of ecgc
PPTX
Resolution of intl commr disputes
PPT
Presentation on india's ftp
PPT
Players in ib
Hardware enhanced association rule mining
Hardware enhanced association rule mining
Face recognition using laplacianfaces
Face recognition using laplacianfaces
Worldwide market and trends for electronic manufacturing services
World electronic industry 2008
Weberian model
Value orientation model
Value orientation model
Uk intellectual model
Trompenaars cultural dimensions
The building of the toyota car factory
The International legal environment of business
Textile Industry
Roles of strategic leaders
Role of ecgc
Resolution of intl commr disputes
Presentation on india's ftp
Players in ib

Recently uploaded (20)

PDF
102 student loan defaulters named and shamed – Is someone you know on the list?
PDF
Microbial disease of the cardiovascular and lymphatic systems
PDF
Supply Chain Operations Speaking Notes -ICLT Program
PPTX
PPH.pptx obstetrics and gynecology in nursing
PPTX
Microbial diseases, their pathogenesis and prophylaxis
PDF
RMMM.pdf make it easy to upload and study
PDF
01-Introduction-to-Information-Management.pdf
PDF
Complications of Minimal Access Surgery at WLH
PDF
O5-L3 Freight Transport Ops (International) V1.pdf
PPTX
human mycosis Human fungal infections are called human mycosis..pptx
PDF
Classroom Observation Tools for Teachers
PPTX
Renaissance Architecture: A Journey from Faith to Humanism
PDF
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH 9 GLOBAL SUCCESS - CẢ NĂM - BÁM SÁT FORM Đ...
PDF
Computing-Curriculum for Schools in Ghana
PDF
grade 11-chemistry_fetena_net_5883.pdf teacher guide for all student
PPTX
master seminar digital applications in india
PDF
STATICS OF THE RIGID BODIES Hibbelers.pdf
PDF
Chapter 2 Heredity, Prenatal Development, and Birth.pdf
PPTX
IMMUNITY IMMUNITY refers to protection against infection, and the immune syst...
PDF
3rd Neelam Sanjeevareddy Memorial Lecture.pdf
102 student loan defaulters named and shamed – Is someone you know on the list?
Microbial disease of the cardiovascular and lymphatic systems
Supply Chain Operations Speaking Notes -ICLT Program
PPH.pptx obstetrics and gynecology in nursing
Microbial diseases, their pathogenesis and prophylaxis
RMMM.pdf make it easy to upload and study
01-Introduction-to-Information-Management.pdf
Complications of Minimal Access Surgery at WLH
O5-L3 Freight Transport Ops (International) V1.pdf
human mycosis Human fungal infections are called human mycosis..pptx
Classroom Observation Tools for Teachers
Renaissance Architecture: A Journey from Faith to Humanism
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH 9 GLOBAL SUCCESS - CẢ NĂM - BÁM SÁT FORM Đ...
Computing-Curriculum for Schools in Ghana
grade 11-chemistry_fetena_net_5883.pdf teacher guide for all student
master seminar digital applications in india
STATICS OF THE RIGID BODIES Hibbelers.pdf
Chapter 2 Heredity, Prenatal Development, and Birth.pdf
IMMUNITY IMMUNITY refers to protection against infection, and the immune syst...
3rd Neelam Sanjeevareddy Memorial Lecture.pdf

Methods of facility location selection

  • 1. CLUSTERING OF COMPANIES Industry Locations Reason for clustering Wine making Napa Valley (US) Bordeaux region (France) Natural resources of land and climate Software firms Silicon Valley, Boston, Bangalore (India) Talent resources of bright graduates in scientific/technical areas, venture capitalists nearby Race car builders Huntington/North Hampton region (England) Critical mass of talent and information Table 8.3www.StudsPlanet.com
  • 2. CLUSTERING OF COMPANIES Industry Locations Reason for clustering Theme parks (Disney World, Universal Studios) Orlando, Florida A hot spot for entertainment, warm weather, tourists, and inexpensive labor Electronics firms Northern Mexico NAFTA, duty free export to US Computer hardware manufacturers Singapore, Taiwan High technological penetration rate and per capita GDP, skilled/educated workforce with large pool of engineers Table 8.3www.StudsPlanet.com
  • 3. CLUSTERING OF COMPANIES Industry Locations Reason for clustering Fast food chains (Wendy’s, McDonald’s, Burger King, and Pizza Hut) Sites within 1 mile of each other Stimulate food sales, high traffic flows General aviation aircraft (Cessna, Learjet, Boeing) Wichita, Kansas Mass of aviation skills Orthopedic devices Warsaw, Indiana Ready supply of skilled workers, strong U.S. market Table 8.3www.StudsPlanet.com
  • 4. FACTOR-RATING METHOD  Popular because a wide variety of factors can be included in the analysis  Six steps in the method 1. Develop a list of relevant factors called critical success factors 2. Assign a weight to each factor 3. Develop a scale for each factor 4. Score each location for each factor 5. Multiply score by weights for each factor for each location 6. Recommend the location with the highest point score www.StudsPlanet.com
  • 5. FACTOR-RATING EXAMPLE Critical Scores Success (out of 100) Weighted Scores Factor Weight France Denmark France Denmark Labor availability and attitude .25 70 60 (.25)(70) = 17.5 (.25)(60) = 15.0 People-to- car ratio .05 50 60 (.05)(50) = 2.5 (.05)(60) = 3.0 Per capita income .10 85 80 (.10)(85) = 8.5 (.10)(80) = 8.0 Tax structure .39 75 70 (.39)(75) = 29.3 (.39)(70) = 27.3 Education and health .21 60 70 (.21)(60) = 12.6 (.21)(70) = 14.7 Totals 1.00 70.4 68.0 Table 8.4 www.StudsPlanet.com
  • 6. LOCATIONAL BREAK-EVEN ANALYSIS  Method of cost-volume analysis used for industrial locations  Three steps in the method 1. Determine fixed and variable costs for each location 2. Plot the cost for each location 3. Select location with lowest total cost for expected production volume www.StudsPlanet.com
  • 7. LOCATIONAL BREAK-EVEN ANALYSIS EXAMPLE Three locations: Akron $30,000 $75 $180,000 Bowling Green $60,000 $45 $150,000 Chicago $110,000 $25 $160,000 Fixed Variable Total City Cost Cost Cost Total Cost = Fixed Cost + (Variable Cost x Volume) Selling price = $120 Expected volume = 2,000 units www.StudsPlanet.com
  • 8. LOCATIONAL BREAK-EVEN ANALYSIS EXAMPLE – $180,000 – – $160,000 – $150,000 – – $130,000 – – $110,000 – – – $80,000 – – $60,000 – – – $30,000 – – $10,000 – – Annualcost | | | | | | | 0 500 1,000 1,500 2,000 2,500 3,000 Volume Akron lowest cost Bowling Green lowest cost Chicago lowest cost Figure 8.2 www.StudsPlanet.com
  • 9. CENTER-OF-GRAVITY METHOD  Finds location of distribution center that minimizes distribution costs  Considers  Location of markets  Volume of goods shipped to those markets  Shipping cost (or distance) www.StudsPlanet.com
  • 10. CENTER-OF-GRAVITY METHOD  Place existing locations on a coordinate grid  Grid origin and scale is arbitrary  Maintain relative distances  Calculate X and Y coordinates for ‘center of gravity’  Assumes cost is directly proportional to distance and volume shipped www.StudsPlanet.com
  • 11. CENTER-OF-GRAVITY METHOD x - coordinate = ∑dixQi ∑Qi i i ∑diyQi ∑Qi i i y - coordinate = where dix = x-coordinate of location i diy = y-coordinate of location i Qi = Quantity of goods moved to or from location i www.StudsPlanet.com
  • 12. CENTER-OF-GRAVITY METHOD North-South East-West 120 – 90 – 60 – 30 – –| | | | | | 30 60 90 120 150 Arbitrary origin Chicago (30, 120) New York (130, 130) Pittsburgh (90, 110) Atlanta (60, 40) Figure 8.3 www.StudsPlanet.com
  • 13. CENTER-OF-GRAVITY METHOD Number of Containers Store Location Shipped per Month Chicago (30, 120) 2,000 Pittsburgh (90, 110) 1,000 New York (130, 130) 1,000 Atlanta (60, 40) 2,000 x-coordinate = (30)(2000) + (90)(1000) + (130)(1000) + (60)(2000) 2000 + 1000 + 1000 + 2000 = 66.7 y-coordinate = (120)(2000) + (110)(1000) + (130)(1000) + (40)(2000) 2000 + 1000 + 1000 + 2000 = 93.3 www.StudsPlanet.com
  • 14. CENTER-OF-GRAVITY METHOD North-South East-West 120 – 90 – 60 – 30 – –| | | | | | 30 60 90 120 150 Arbitrary origin Chicago (30, 120) New York (130, 130) Pittsburgh (90, 110) Atlanta (60, 40) Center of gravity (66.7, 93.3) + Figure 8.3 www.StudsPlanet.com
  • 15. TRANSPORTATION MODEL  Finds amount to be shipped from several points of supply to several points of demand  Solution will minimize total production and shipping costs  A special class of linear programming problems www.StudsPlanet.com
  • 16. WORLDWIDE DISTRIBUTION OF VOLKSWAGENS AND PARTS Figure 8.4 www.StudsPlanet.com
  • 17. SERVICE LOCATION STRATEGY 1. Purchasing power of customer-drawing area 2. Service and image compatibility with demographics of the customer-drawing area 3. Competition in the area 4. Quality of the competition 5. Uniqueness of the firm’s and competitors’ locations 6. Physical qualities of facilities and neighboring businesses 7. Operating policies of the firm 8. Quality of management www.StudsPlanet.com
  • 18. LOCATION STRATEGIES Service/Retail/Professional Location Goods-Producing Location Revenue Focus Cost Focus Volume/revenue Drawing area; purchasing power Competition; advertising/pricing Physical quality Parking/access; security/lighting; appearance/image Cost determinants Rent Management caliber Operations policies (hours, wage rates) Tangible costs Transportation cost of raw material Shipment cost of finished goods Energy and utility cost; labor; raw material; taxes, and so on Intangible and future costs Attitude toward union Quality of life Education expenditures by state Quality of state and local government Table 8.6 www.StudsPlanet.com
  • 19. LOCATION STRATEGIES Service/Retail/Professional Location Goods-Producing Location Techniques Techniques Regression models to determine importance of various factors Factor-rating method Traffic counts Demographic analysis of drawing area Purchasing power analysis of area Center-of-gravity method Geographic information systems Transportation method Factor-rating method Locational break-even analysis Crossover charts Table 8.6 www.StudsPlanet.com
  • 20. LOCATION STRATEGIES Service/Retail/Professional Location Goods-Producing Location Assumptions Assumptions Location is a major determinant of revenue High customer-contact issues are critical Costs are relatively constant for a given area; therefore, the revenue function is critical Location is a major determinant of cost Most major costs can be identified explicitly for each site Low customer contact allows focus on the identifiable costs Intangible costs can be evaluated Table 8.6 www.StudsPlanet.com
  • 21. HOW HOTEL CHAINS SELECT SITES  Location is a strategically important decision in the hospitality industry  La Quinta started with 35 independent variables and worked to refine a regression model to predict profitability  The final model had only four variables  Price of the inn  Median income levels  State population per inn  Location of nearby colleges r2 = .51 51% of the profitability is predicted by just these four variables! www.StudsPlanet.com
  • 22. THE CALL CENTER INDUSTRY  Requires neither face-to-face contact nor movement of materials  Has very broad location options  Traditional variables are no longer relevant  Cost and availability of labor may drive location decisions www.StudsPlanet.com
  • 23. GEOGRAPHIC INFORMATION SYSTEMS (GIS)  Important tool to help in location analysis  Enables more complex demographic analysis  Available data bases include  Detailed census data  Detailed maps  Utilities  Geographic features  Locations of major services www.StudsPlanet.com