Training for functionaries of chief
minister’s computer cell
Group exercise micro sector in grievances
Metadata for Nervazhi
Subject Index of 3 Levels
Metadata for Nervazhi
Subject Majors
1. Matters relating to the departments handled by the Chief Minister
2. Special Programmes handled by the Chief Minister
3. Priority areas identified by the Chief Minister
4. General subjects
5. Miscellaneous on service matters of employees etc.
6. Requirements arising out of processing of Tapal.
7. Not elsewhere classified.
Subject Majors-Description
SL
NO
Subject Major Description
1
Matters relating
to departments
handled by the
Chief Minister
General Administration, Planning and Economic Affairs, Election,
Sainik welfare, Information and Public Relations, Home, Vigilance,
Science Technology and Environment, Non Resident Keralite Affairs,
Fire and Rescue Services, Prisons, Electronics and Information
Technology, Printing and Stationary etc.
2 Special
Programmes
handled by the
Chief Minister
Chief Minister’s Distress Relief Programme
Janasanthwana Fund Program
Hunger Free Kerala
Subject Major-Description
SL
NO
Subject Major Description
3 Priority Areas
identified by the
Chief Minister
1) Matters relating to Employment
2) Matters relating to land re-distribution and other land related
issues.
3) Matters relating to housing
4) Matters relating to repayment of bank loans and indebtedness.
5) Matters relating to revenue recovery and aspects of indebtedness
6) Public Interest issues on local development infrastructure
7) Public interest issues in regulatory matters
8) Public Interest issues on service delivery by local institutions
9) Matters relating to marginalised groups, special groups and
minorities.
Subject Major-Description
SL NO Subject Major Description
4
Grievances on
General Subjects
Traditional Industries, Modern Industries, Education, Health,
Dairy, Arts, Culture and Media, Sports and Youth Affairs. Public
Distribution System, Co-operative etc.
Special Programmes like Malabar Area Development,
Strengthening of Public sector, Decentralisation, Malayalam
Official language are also covered.
5
Miscellaneous
Grievances on
service matters of
employees etc.
Parliamentary Matters, Grievances relating to revenue services
other than land, Matters relating to service conditions of
employees in service and matters relation to service conditions
of retired employees
6
Requirements
arising out of
processing of Tapal
Grievances not to be forwarded, for information,
communications, Invitations, greetings, suggestions etc.
7 Others Grievances not covered elsewhere.
Subjects in Subject Major
SL No Subject Major Subjects
1 Matters relating to departments
Handled by the Chief Minister
1) Police Complaints
2) Prison matters including parole
3) NORKA matters
4) Fire and rescue matters
5) Matters relating to vigilance and
anticorruption
6) Matters relating to environment
7) Others
2 Special Programmes handled by the
Chief Minister
1) Chief Minister’s Distress Relief Fund
2) Janasanthwana Fund
3) Hunger Free Kerala
4) Others
Subjects in Subject Major
SL
No
Subject Major Subjects
3 Matters relating to
departments Handled
by the Chief Minister
1) Matters relating to employment
2) Matters relating to land redistribution and other land related
issues
3) Matters relating to housing including housing for
marginalised
4) Matters relating to repayment of bank loans and
indebtedness
5) Matters relating to revenue recovery and aspects of
indebtedness
6) Public interest issues on local development infrastructure
7) Public interest issues in regulatory matters
8) Public interest issues on service delivery by local institutions
9) Matters relating to marginalised groups special groups and
minorities
10) Others
Subjects in Subject Major
SL
No
Subject Major Subjects
4 Grievances on
General Subjects
1) Traditional industries
2) Modern industries
3) Education
4) Health
5) Dairy
6) Arts, Culture and Media
7) Sports, Youth Affairs
8) Public distribution System
9) Co-operative
10) Important thematic areas
11) Others
5 Miscellaneous
grievances on service
related matters of
Employees etc.
1) Matters relating to service conditions of employees in service.
2) Matters relating to service conditions of retired employees
3) Grievances relating to revenue services other than land
4) Parliamentary Matters
5) Others
Subjects in Subject Major
SL No Subject Major Subjects
6 Requirements arising out of
processing of Tapal
1) Grievances not to be forwarded
2) For information communications
3) Invitations
4) Greetings
5) Suggestions etc.
6) Others
7 Others
1) Others
2) Not elsewhere classified
Subject Minors in Subject
Matters relating to the departments handled by the Chief Minister
SL No Subject Subject Minor
1 Police Complaints 1) Harassment of Children
2) Harassment of Women
3) Protection of life and safety to property
4) Crime registration and issue of receipt to complain and
investigation of crime
5) Further investigation on FIR registered
6) Providing copy of the FIR to the complaint person
7) Missing
8) Illegal money landing
9) Conflict resolution
10) Alternate dispute resolution
Contd...
Subject Minors in Subject
Matters relating to the departments handled by the Chief Minister
SL No Subject Subject Minor
1 Police Complaints 11) Reinvestigation of crime
12) Offence by police functionary
13) Election related duties
14) Movement of people and vehicles and control of traffic
15) Public Interest Police Complaints
16) Corruption by Police functionary
17) Closure of cases
18) Other police complaints
19) Not elsewhere classified
Subject Minors in Subject
Matters relating to the departments handled by the Chief Minister
SL No Subject Major Subjects
2 Prison matters including Parole 1) Releasing prisoner on parole
2) Request for extension
3) Release of prisoner after sentence
4) Sanctioning of premature release
5) Administering bail
6) Welfare of prisoners
7) Administrating bail
8) Other prison or parole issues
9) Not elsewhere classified
3 NORKA 1) Request for release from jail abroad
2) Request for air ticket
3) On harassment abroad
4) Other NORKA issues
5) Not elsewhere classified
Subject Minors in Subject
Matters relating to the departments handled by the Chief Minister
SL No Subject Major Subjects
4 Fire and
Rescue
1) Fire safety
2) Rescuing from accidents – Floods
3) Rescuing from accidents – Land slides
4) Rescuing from accident – Road
5) Supply of drinking water
6) Pumping works
7) First aid training
8) Not elsewhere classified
5 Matters
relating to
Vigilance and
Anticorruption
1) Criminal misconduct of public servants
2) Dishonest or improper conduct and abuse of power by public
servants
3) Gross dereliction of duty of negligence
4) Misappropriation of public funds involving more than Rs.50,000
5) Misuse of public money or property
6) Assessment of wealth disproportionate to the known sources of
income, misuse of public money or property
7) Other corruption issues
8) Not elsewhere classified
Subject Minors in Subject
Matters relating to the departments handled by the Chief Minister
SL No Subject Major Subjects
6 Matters relating
to environment
1) Administration Conservation and protection of forests including
afforestation, social forestry etc.
2) Aspects of coastal zone management
3) Biodiversity
4) Conservation, development, management and abatement of
pollution of rivers
5) Environmental impact assessment
6) Environmental issues relation to pollution and other threats to
lives and livelihoods from dangerous and offensive trades
7) Environmental issues relating to quarrying and destruction of
hillocks
8) Protection of coastal waters, mangroves, backwater and coastal
reefs
9) Other environmental issues
7 Others 1) Others
2) Not elsewhere classified
Subject Minors in Subject
Special Programmes handled by the Chief Minister
SL No Subject Major Subjects
8 Chief Minister’s
Distress Relief
Fund
1) Applications for accident relief [with proforma]
2) Applications for accident relief [without proforma]
3) Applications for medical assistance [with proforma]
4) Applications for medical assistance[without proforma]
5) VIP recommended CMDRF applications-MLA,MP [with proforma]
6) VIP recommended CMDRF applications - MLA,MP [without
proforma]
7) Applications relating to disasters and loss of property
8) Applications forwarded by Collector
9) Karunya Scheme related applications
10) Applications obtained under Jana Sambarka Paripadi
11) Others
Subject Minors in Subject
Special Programmes handled by the Chief Minister
SL
No
Subject Major Subjects
9 Janasanthwana
Fund
1) Applications under strengthening of health Infrastructure
2) Applications under strengthening of educational Infrastructure
3) Applications under urgent revamping of public institutions
4) Applications to provide relief to those under financial distress
5) Applications to provide new livelihood opportunities and for
incapacitating of deprived marginalized families affected by death
of head of family
6) Applications for rehabilitation of families which are homeless,
widows destitute, aged etc.
7) Applications for rehabilitation of persons suffering from chronic
illnesses and differentially abled persons
8) Applications for rehabilitation of victims of violence
Subject Minors in Subject
Special Programmes handled by the Chief Minister
SL
No
Subject Major Subjects
9 Janasanthwana
Fund
9) Applications for rehabilitation of slum dwellers androadside
dwellers
10) Applications for reconstruction of dilapidated huts belonging to
marginalised
11) Applications for improvement of anganawadis
12) Applications for improvement of schools
13) Applications for improvement of hospitals
14) Applications for assistance to voluntary organisations
15) Applications for assistance to organisations involved in social
welfare activities
16) Others
10 Hunger free
Kerala
1) Hunger free Kerala
2) Others
11 Others 1) Others
2) Not elsewhere classified
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL
No
Subject Major Subjects
12 Matters relating
to employment
1) Applications requesting extension of PSC Rank lists
2) Applications reporting delay in reporting to PSC.
3) Applications complaining daily wage and contract appointments
against posts to be reported to PSC
4) Applications for appointment of differently abled persons and
complaints on their discrimination
5) Applications regarding renewal of lists of eligible unemployed
employment exchanges etc.
6) Filling up of promotion posts through PSC
7) Applications seeking jobs
8) Delay in issue of advice memo
9) Others
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
13 Matters relating to
land redistribution
and other land
related issues
1) Acquisition of land and related payment Issues
2) Encroachment of land and related disputes
3) Land Bank
4) Filling of agricultural land and wet land
5) Distribution of titlesto landless (Pattayam)
6) Matters relating to land-reforms and re-distribution of land
7) Applications for encumbrance certificates
8) Application for land by landless
9) Resurvey related matters
10) Land tax payments
11) Lease of government land
12) Sanctioning of land for burning and burial grounds
13) Land for housing purposes
14) Land for Industrial purposes
15) Land for educational institutions
16) Land for health institutions
17) Land for police stations
18) Others
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
14 Matters relating to
housing including
housing for
marginalised
1) Applications for building permit of houses
2) Applications for building permits of public buildings
3) Matters relating to building tax
4) Matters relating to improvement of dilapidated houses
5) Applications for houses for the homeless
6) Matters relating to problems in house construction
7) Regularisation of illegal constructions
8) Matters relating to major housing schemes (EMS, IAY, OLH)
9) Others
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
15 Matters relating to
housing including
housing for
marginalised
1) Matters relating to bank loan recoveries ( Regional rural bank
, Co-operative banks)
2) Matters relating to bank loan recoveries (Nationalised Bank,
Scheduled Bank)
3) Requests for concessions on loans from Banks ( Nationalised
Bank, Scheduled Bank)
4) Concessions on loans from Co-operative banks
5) Matters relating to recoveries and concessions on loans from
other financial institutions
6) Other matters relating to indebtednessfrom banks
7) Others
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
16 Matters relating to
revenue recovery
and aspects of
indebtedness
1) Complaints on recovery steps initiated under section 65
2) Requests for stay on revenue recovery
3) Request for Instalment payments of outstanding amounts on
revenue recovery
4) Request for waiver of interest on outstanding loans
5) Others
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
17 Public interest
issues on local
development
infrastructure
1) Matters relating to roads
2) Matters relating to bridges including railway overbridges
3) Matters relating to watertransport
4) Matters relating to bus transport
5) Matters relating to railway transport
6) Matters relating to metro
7) Matters relating to light metro
8) Matters relating to air transport
9) Matters relating to sea transport
10) Matters relating to other means of transportation-
11) Matters relating to waterways
12) Matters relating to telecommunication
13) Matters relating to internet and broadcasting
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
18 Public interest
issues on local
development
infrastructure
14) Matters relating to other means of communication-
15) Matters relating to new electricity line
16) Matters relating to electricity interruptions
17) Matters relating to other aspects of electricity use
18) Matters relating to gas pipeline
19) Matters relating to public water supply
20) Matters relating to Irrigation
21) Matters relating to urban development
22) Matters relating to agriculture
23) Matters relating to fisheries
24) Matters relating to animal husbandry
25) Matters relating to tourism
26) Others
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
19 Public interest
issues on service
delivery by local
institutions
1) Matters relating to drinking water availability including public
water supply
2) Matters relating to contamination of drinking water
3) Matters relating to other issues on drinking water supply
4) Matters relating to household toilets
5) Matters relating to community toilets
6) Matters relating to public-toilets
7) Matters relating to burial ground, burning ground and
crematoria
8) Matters relating to water Logging and related health issues
9) Matters on liquid waste management including storm water,
sullage and sewerage
10) Matters relating to solid waste disposal including household
community and hazardous wastes
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
19 Public interest
issues on service
delivery by local
institutions
11) Other matters relating to waste handling and sanitation
12) Dog menace and related issues
13) Matters relating to lower primary schools
14) Matters relating to upper primary schools
15) Matters relating to high schools
16) Matters relating to higher secondary schools
17) Matters relating to industrial training institutes
18) Matters relating to arts and science colleges
19) Matters relating to polytechnics
20) Matters relating to engineering professional colleges
21) Matters relating to medical professional colleges
22) Matters relating to law professional colleges
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
19 Public interest
issues on service
delivery by local
institutions
23) Matters relating to other professional colleges
24) Matters relating to Universities
25) Matters relating to primary health centre
26) Matters relating to community health centre
27) Matters relating to taluk health centre
28) Matters relating to medical college hospital
29) Matters relating to veterinary hospitals
30) Matters relating to Employment Exchanges
31) Matters relating to ration shops
32) Matters relating to apex milk marketing society
33) Matters relating to milk production including those in co-
operative sector
34) Matters relating to traffic police station
35) Matters relating to service delivery from other public
institutions
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
20 Matters relating to
marginalised
groups special
groups and
minorities
1) Issues of differently abled other than those relating to
employment
2) Matters on welfare of muslim minority groups
3) Matters relating to welfare of backward christians
4) Matters relating to other minorities
5) Matters relating to old age pensions
6) Matters relating to widow pensions
7) Matters relating to pensions for differently abled
8) Matters relating to pensions for unmarried women above the
age of fifty
9) Matters relating to other social welfare schemes
10) Matters relating to Dalits and adivasis other than atrocities
Subject Minors in Subject
Priority areas identified by the Chief Minister
SL No Subject Major Subjects
20 Matters relating to
marginalised
groups special
groups and
minorities
11) Matters relating to transgender groups
12) Matters relating to migrant workers
13) Matters relating to women self-help groups including
Kudumbasree
14) Matters relating to endosulfan victims
15) Matters relating to aged and people under end of life care
16) Matters relating to any other marginalized groups
21 Others
1) Others
2) Not elsewhere classified
Subject Minors in Subject
Grievances on General Subjects
SL No Subject Major Subjects
22 Traditional
industries
1) Matters relating to coir
2) Matters relating to handloom
3) Matters relating to cashew
4) Matters relating to khadi
5) Matters relating to tapping
6) Matters relating to bamboo
7) Matters relating to other traditional Industries
Subject Minors in Subject
Grievances on General Subjects
SL No Subject Major Subjects
23 Modern industries
1) Matters relating to electronic Industries
2) Matters relating to chemical industries
3) Matters relating to genetics and biotechnology related
industries
4) Matters relating to light engineering industries
5) Matters relating to hospitality sector industries
6) Matters relating to Ayurveda based industry
7) Matters relating to nano-technology based industries
8) Matters relating to micro small and medium enterprises
9) Matters relating to social enterprises
10) Others
Subject Minors in Subject
Grievances on General Subjects
SL No Subject Major Subjects
24 Education
1) Issues relating to self-financing colleges
2) Matters relating to educational loans
3) Matters relating to closure of unviable schools
4) Others
25 Health
1) Matters relating to fever
2) Matters relating to service condition of nurses
3) Other health related issues
26 Dairy
1) Pension to dairy farmers
2) Other dairy schemes
3) Others
Subject Minors in Subject
Grievances on General Subjects
SL No Subject Major Subjects
27 Arts, Culture and
media
1) Arts
2) Culture
3) Media
28 Sports and Youth
Affairs
1) Sports
2) Youth Affairs
3) Others
29 Public Distribution
System
1) APL to BPL conversion list
2) Applications relating to anthyodaya scheme
3) Other matters relating to ration cards
30 Co-operatives
1) Matters relating to Kerala Bank
2) Others
Subject Minors in Subject
Grievances on General Subjects
SL No Subject Major Subjects
31 Important Thematic
areas
1) Matters relating to malabar area development
2) Matters relating to strengthening of public sector
3) Matters relating to decentralisation
4) Matters relating to malayalam as official language
5) Other thematic areas
32 Others
1) Others
2) Not elsewhere classified
Subject Minors in Subject
Miscellaneous Grievances on service matters of employees etc.
SL No Subject Major Subjects
33 Matters relating to
service conditions
of employees in
service.
1) Matters relating to employees under suspension
2) Matters relating to dismissed employees
3) Matters relating to employees facing other disciplinary action
4) Matters relating to sexual harassment in workplace
5) Matters relating to harassment of SC/ST employees
6) Matters relating to transfer and posting of employees
7) Matters relating to promotion of regular staff
8) Matters relating to Service incentives for staff who are not
regular
9) Matters relating to benefits of relatives of employees under
dying in harness
10) Matters relating to regularisation of daily wages personnel
11) Matters relating to extension of contract employees
12) Matters relating to revision of service condition of employees
13) Matters relating to reinstating of employees in service
following disciplinary action
14) Others
Subject Minors in Subject
Miscellaneous Grievances on service matters of employees etc.
SL No Subject Major Subjects
34 Matters relating to
service conditions
of retired
employees
1) Matters relating to terminal Benefits
2) Matters relating to service pensions
3) Matters relating to family pension
4) Matters relating to disciplinary matters
5) Matters relating to non-liability statement related
6) Others
35 Grievances relating
to revenue services
other than land
1) Reimbursement of expenditure for conduct of elections
2) Issue of certificates
3) Revision of electoral rolls
4) Implementation of calamity relief
5) Issuance of arms licence
6) Issuance of explosives licence
7) Regulation of sand mining
8) Removal of public nuisance
9) Others
36 Others 1) Others
2) Not elsewhere classified
Subject Minors in Subject
Miscellaneous Grievances on service matters of employees etc.
SL No Subject Major Subjects
37 Parliamentary
Matters
1) Follow-up action on assembly assurances
2) Follow-up on Legislative Assembly Committees
3) Proposals of Central Ministers
4) Proposals of Former State Ministers
5) Proposals of MLAs
6) Proposals of ex-MLAs
7) Not elsewhere classified
Subject Minors in Subject
Requirements arising out of processing of Tapal
Others
SL No Subject Major Subjects
38 Requirements
arising out of
processing of Tapal
1) Not to forwarded
2) Suggestions
3) Messages
4) For Information
5) Invitations
6) Greetings
SL No Subject Major Subjects
39 Others 1) Others
2) Not elsewhere classified
Reference Materials
SL No Item Relevance
1 Extract of the functions assigned to
departments by Rules of Business
Functional assignment by Governor to
department
2 Election Manifesto of Left Democratic
Front
Framework of Government activities.
3 Report Card of the Government 2016-
2017
Short text results of Government activities.
4 Important decisions of the council of
Ministers 2016-2017
Implementation details
5 Schedule 7, Schedule 11, Schedule 12
of the Indian Constitution
Constitutional Schedules relating to Centre-
State, State-Local Govt devolution of powers.
6 Citizen Charter of different
departments
Citizen interface of departments defined
7 Services covered under Kerala Service
Delivery Rules 2012 by various
departments
Service delivery framework of departments
defined
Thank You

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Microsectors

  • 1. Training for functionaries of chief minister’s computer cell Group exercise micro sector in grievances
  • 2. Metadata for Nervazhi Subject Index of 3 Levels
  • 3. Metadata for Nervazhi Subject Majors 1. Matters relating to the departments handled by the Chief Minister 2. Special Programmes handled by the Chief Minister 3. Priority areas identified by the Chief Minister 4. General subjects 5. Miscellaneous on service matters of employees etc. 6. Requirements arising out of processing of Tapal. 7. Not elsewhere classified.
  • 4. Subject Majors-Description SL NO Subject Major Description 1 Matters relating to departments handled by the Chief Minister General Administration, Planning and Economic Affairs, Election, Sainik welfare, Information and Public Relations, Home, Vigilance, Science Technology and Environment, Non Resident Keralite Affairs, Fire and Rescue Services, Prisons, Electronics and Information Technology, Printing and Stationary etc. 2 Special Programmes handled by the Chief Minister Chief Minister’s Distress Relief Programme Janasanthwana Fund Program Hunger Free Kerala
  • 5. Subject Major-Description SL NO Subject Major Description 3 Priority Areas identified by the Chief Minister 1) Matters relating to Employment 2) Matters relating to land re-distribution and other land related issues. 3) Matters relating to housing 4) Matters relating to repayment of bank loans and indebtedness. 5) Matters relating to revenue recovery and aspects of indebtedness 6) Public Interest issues on local development infrastructure 7) Public interest issues in regulatory matters 8) Public Interest issues on service delivery by local institutions 9) Matters relating to marginalised groups, special groups and minorities.
  • 6. Subject Major-Description SL NO Subject Major Description 4 Grievances on General Subjects Traditional Industries, Modern Industries, Education, Health, Dairy, Arts, Culture and Media, Sports and Youth Affairs. Public Distribution System, Co-operative etc. Special Programmes like Malabar Area Development, Strengthening of Public sector, Decentralisation, Malayalam Official language are also covered. 5 Miscellaneous Grievances on service matters of employees etc. Parliamentary Matters, Grievances relating to revenue services other than land, Matters relating to service conditions of employees in service and matters relation to service conditions of retired employees 6 Requirements arising out of processing of Tapal Grievances not to be forwarded, for information, communications, Invitations, greetings, suggestions etc. 7 Others Grievances not covered elsewhere.
  • 7. Subjects in Subject Major SL No Subject Major Subjects 1 Matters relating to departments Handled by the Chief Minister 1) Police Complaints 2) Prison matters including parole 3) NORKA matters 4) Fire and rescue matters 5) Matters relating to vigilance and anticorruption 6) Matters relating to environment 7) Others 2 Special Programmes handled by the Chief Minister 1) Chief Minister’s Distress Relief Fund 2) Janasanthwana Fund 3) Hunger Free Kerala 4) Others
  • 8. Subjects in Subject Major SL No Subject Major Subjects 3 Matters relating to departments Handled by the Chief Minister 1) Matters relating to employment 2) Matters relating to land redistribution and other land related issues 3) Matters relating to housing including housing for marginalised 4) Matters relating to repayment of bank loans and indebtedness 5) Matters relating to revenue recovery and aspects of indebtedness 6) Public interest issues on local development infrastructure 7) Public interest issues in regulatory matters 8) Public interest issues on service delivery by local institutions 9) Matters relating to marginalised groups special groups and minorities 10) Others
  • 9. Subjects in Subject Major SL No Subject Major Subjects 4 Grievances on General Subjects 1) Traditional industries 2) Modern industries 3) Education 4) Health 5) Dairy 6) Arts, Culture and Media 7) Sports, Youth Affairs 8) Public distribution System 9) Co-operative 10) Important thematic areas 11) Others 5 Miscellaneous grievances on service related matters of Employees etc. 1) Matters relating to service conditions of employees in service. 2) Matters relating to service conditions of retired employees 3) Grievances relating to revenue services other than land 4) Parliamentary Matters 5) Others
  • 10. Subjects in Subject Major SL No Subject Major Subjects 6 Requirements arising out of processing of Tapal 1) Grievances not to be forwarded 2) For information communications 3) Invitations 4) Greetings 5) Suggestions etc. 6) Others 7 Others 1) Others 2) Not elsewhere classified
  • 11. Subject Minors in Subject Matters relating to the departments handled by the Chief Minister SL No Subject Subject Minor 1 Police Complaints 1) Harassment of Children 2) Harassment of Women 3) Protection of life and safety to property 4) Crime registration and issue of receipt to complain and investigation of crime 5) Further investigation on FIR registered 6) Providing copy of the FIR to the complaint person 7) Missing 8) Illegal money landing 9) Conflict resolution 10) Alternate dispute resolution Contd...
  • 12. Subject Minors in Subject Matters relating to the departments handled by the Chief Minister SL No Subject Subject Minor 1 Police Complaints 11) Reinvestigation of crime 12) Offence by police functionary 13) Election related duties 14) Movement of people and vehicles and control of traffic 15) Public Interest Police Complaints 16) Corruption by Police functionary 17) Closure of cases 18) Other police complaints 19) Not elsewhere classified
  • 13. Subject Minors in Subject Matters relating to the departments handled by the Chief Minister SL No Subject Major Subjects 2 Prison matters including Parole 1) Releasing prisoner on parole 2) Request for extension 3) Release of prisoner after sentence 4) Sanctioning of premature release 5) Administering bail 6) Welfare of prisoners 7) Administrating bail 8) Other prison or parole issues 9) Not elsewhere classified 3 NORKA 1) Request for release from jail abroad 2) Request for air ticket 3) On harassment abroad 4) Other NORKA issues 5) Not elsewhere classified
  • 14. Subject Minors in Subject Matters relating to the departments handled by the Chief Minister SL No Subject Major Subjects 4 Fire and Rescue 1) Fire safety 2) Rescuing from accidents – Floods 3) Rescuing from accidents – Land slides 4) Rescuing from accident – Road 5) Supply of drinking water 6) Pumping works 7) First aid training 8) Not elsewhere classified 5 Matters relating to Vigilance and Anticorruption 1) Criminal misconduct of public servants 2) Dishonest or improper conduct and abuse of power by public servants 3) Gross dereliction of duty of negligence 4) Misappropriation of public funds involving more than Rs.50,000 5) Misuse of public money or property 6) Assessment of wealth disproportionate to the known sources of income, misuse of public money or property 7) Other corruption issues 8) Not elsewhere classified
  • 15. Subject Minors in Subject Matters relating to the departments handled by the Chief Minister SL No Subject Major Subjects 6 Matters relating to environment 1) Administration Conservation and protection of forests including afforestation, social forestry etc. 2) Aspects of coastal zone management 3) Biodiversity 4) Conservation, development, management and abatement of pollution of rivers 5) Environmental impact assessment 6) Environmental issues relation to pollution and other threats to lives and livelihoods from dangerous and offensive trades 7) Environmental issues relating to quarrying and destruction of hillocks 8) Protection of coastal waters, mangroves, backwater and coastal reefs 9) Other environmental issues 7 Others 1) Others 2) Not elsewhere classified
  • 16. Subject Minors in Subject Special Programmes handled by the Chief Minister SL No Subject Major Subjects 8 Chief Minister’s Distress Relief Fund 1) Applications for accident relief [with proforma] 2) Applications for accident relief [without proforma] 3) Applications for medical assistance [with proforma] 4) Applications for medical assistance[without proforma] 5) VIP recommended CMDRF applications-MLA,MP [with proforma] 6) VIP recommended CMDRF applications - MLA,MP [without proforma] 7) Applications relating to disasters and loss of property 8) Applications forwarded by Collector 9) Karunya Scheme related applications 10) Applications obtained under Jana Sambarka Paripadi 11) Others
  • 17. Subject Minors in Subject Special Programmes handled by the Chief Minister SL No Subject Major Subjects 9 Janasanthwana Fund 1) Applications under strengthening of health Infrastructure 2) Applications under strengthening of educational Infrastructure 3) Applications under urgent revamping of public institutions 4) Applications to provide relief to those under financial distress 5) Applications to provide new livelihood opportunities and for incapacitating of deprived marginalized families affected by death of head of family 6) Applications for rehabilitation of families which are homeless, widows destitute, aged etc. 7) Applications for rehabilitation of persons suffering from chronic illnesses and differentially abled persons 8) Applications for rehabilitation of victims of violence
  • 18. Subject Minors in Subject Special Programmes handled by the Chief Minister SL No Subject Major Subjects 9 Janasanthwana Fund 9) Applications for rehabilitation of slum dwellers androadside dwellers 10) Applications for reconstruction of dilapidated huts belonging to marginalised 11) Applications for improvement of anganawadis 12) Applications for improvement of schools 13) Applications for improvement of hospitals 14) Applications for assistance to voluntary organisations 15) Applications for assistance to organisations involved in social welfare activities 16) Others 10 Hunger free Kerala 1) Hunger free Kerala 2) Others 11 Others 1) Others 2) Not elsewhere classified
  • 19. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 12 Matters relating to employment 1) Applications requesting extension of PSC Rank lists 2) Applications reporting delay in reporting to PSC. 3) Applications complaining daily wage and contract appointments against posts to be reported to PSC 4) Applications for appointment of differently abled persons and complaints on their discrimination 5) Applications regarding renewal of lists of eligible unemployed employment exchanges etc. 6) Filling up of promotion posts through PSC 7) Applications seeking jobs 8) Delay in issue of advice memo 9) Others
  • 20. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 13 Matters relating to land redistribution and other land related issues 1) Acquisition of land and related payment Issues 2) Encroachment of land and related disputes 3) Land Bank 4) Filling of agricultural land and wet land 5) Distribution of titlesto landless (Pattayam) 6) Matters relating to land-reforms and re-distribution of land 7) Applications for encumbrance certificates 8) Application for land by landless 9) Resurvey related matters 10) Land tax payments 11) Lease of government land 12) Sanctioning of land for burning and burial grounds 13) Land for housing purposes 14) Land for Industrial purposes 15) Land for educational institutions 16) Land for health institutions 17) Land for police stations 18) Others
  • 21. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 14 Matters relating to housing including housing for marginalised 1) Applications for building permit of houses 2) Applications for building permits of public buildings 3) Matters relating to building tax 4) Matters relating to improvement of dilapidated houses 5) Applications for houses for the homeless 6) Matters relating to problems in house construction 7) Regularisation of illegal constructions 8) Matters relating to major housing schemes (EMS, IAY, OLH) 9) Others
  • 22. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 15 Matters relating to housing including housing for marginalised 1) Matters relating to bank loan recoveries ( Regional rural bank , Co-operative banks) 2) Matters relating to bank loan recoveries (Nationalised Bank, Scheduled Bank) 3) Requests for concessions on loans from Banks ( Nationalised Bank, Scheduled Bank) 4) Concessions on loans from Co-operative banks 5) Matters relating to recoveries and concessions on loans from other financial institutions 6) Other matters relating to indebtednessfrom banks 7) Others
  • 23. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 16 Matters relating to revenue recovery and aspects of indebtedness 1) Complaints on recovery steps initiated under section 65 2) Requests for stay on revenue recovery 3) Request for Instalment payments of outstanding amounts on revenue recovery 4) Request for waiver of interest on outstanding loans 5) Others
  • 24. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 17 Public interest issues on local development infrastructure 1) Matters relating to roads 2) Matters relating to bridges including railway overbridges 3) Matters relating to watertransport 4) Matters relating to bus transport 5) Matters relating to railway transport 6) Matters relating to metro 7) Matters relating to light metro 8) Matters relating to air transport 9) Matters relating to sea transport 10) Matters relating to other means of transportation- 11) Matters relating to waterways 12) Matters relating to telecommunication 13) Matters relating to internet and broadcasting
  • 25. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 18 Public interest issues on local development infrastructure 14) Matters relating to other means of communication- 15) Matters relating to new electricity line 16) Matters relating to electricity interruptions 17) Matters relating to other aspects of electricity use 18) Matters relating to gas pipeline 19) Matters relating to public water supply 20) Matters relating to Irrigation 21) Matters relating to urban development 22) Matters relating to agriculture 23) Matters relating to fisheries 24) Matters relating to animal husbandry 25) Matters relating to tourism 26) Others
  • 26. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 19 Public interest issues on service delivery by local institutions 1) Matters relating to drinking water availability including public water supply 2) Matters relating to contamination of drinking water 3) Matters relating to other issues on drinking water supply 4) Matters relating to household toilets 5) Matters relating to community toilets 6) Matters relating to public-toilets 7) Matters relating to burial ground, burning ground and crematoria 8) Matters relating to water Logging and related health issues 9) Matters on liquid waste management including storm water, sullage and sewerage 10) Matters relating to solid waste disposal including household community and hazardous wastes
  • 27. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 19 Public interest issues on service delivery by local institutions 11) Other matters relating to waste handling and sanitation 12) Dog menace and related issues 13) Matters relating to lower primary schools 14) Matters relating to upper primary schools 15) Matters relating to high schools 16) Matters relating to higher secondary schools 17) Matters relating to industrial training institutes 18) Matters relating to arts and science colleges 19) Matters relating to polytechnics 20) Matters relating to engineering professional colleges 21) Matters relating to medical professional colleges 22) Matters relating to law professional colleges
  • 28. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 19 Public interest issues on service delivery by local institutions 23) Matters relating to other professional colleges 24) Matters relating to Universities 25) Matters relating to primary health centre 26) Matters relating to community health centre 27) Matters relating to taluk health centre 28) Matters relating to medical college hospital 29) Matters relating to veterinary hospitals 30) Matters relating to Employment Exchanges 31) Matters relating to ration shops 32) Matters relating to apex milk marketing society 33) Matters relating to milk production including those in co- operative sector 34) Matters relating to traffic police station 35) Matters relating to service delivery from other public institutions
  • 29. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 20 Matters relating to marginalised groups special groups and minorities 1) Issues of differently abled other than those relating to employment 2) Matters on welfare of muslim minority groups 3) Matters relating to welfare of backward christians 4) Matters relating to other minorities 5) Matters relating to old age pensions 6) Matters relating to widow pensions 7) Matters relating to pensions for differently abled 8) Matters relating to pensions for unmarried women above the age of fifty 9) Matters relating to other social welfare schemes 10) Matters relating to Dalits and adivasis other than atrocities
  • 30. Subject Minors in Subject Priority areas identified by the Chief Minister SL No Subject Major Subjects 20 Matters relating to marginalised groups special groups and minorities 11) Matters relating to transgender groups 12) Matters relating to migrant workers 13) Matters relating to women self-help groups including Kudumbasree 14) Matters relating to endosulfan victims 15) Matters relating to aged and people under end of life care 16) Matters relating to any other marginalized groups 21 Others 1) Others 2) Not elsewhere classified
  • 31. Subject Minors in Subject Grievances on General Subjects SL No Subject Major Subjects 22 Traditional industries 1) Matters relating to coir 2) Matters relating to handloom 3) Matters relating to cashew 4) Matters relating to khadi 5) Matters relating to tapping 6) Matters relating to bamboo 7) Matters relating to other traditional Industries
  • 32. Subject Minors in Subject Grievances on General Subjects SL No Subject Major Subjects 23 Modern industries 1) Matters relating to electronic Industries 2) Matters relating to chemical industries 3) Matters relating to genetics and biotechnology related industries 4) Matters relating to light engineering industries 5) Matters relating to hospitality sector industries 6) Matters relating to Ayurveda based industry 7) Matters relating to nano-technology based industries 8) Matters relating to micro small and medium enterprises 9) Matters relating to social enterprises 10) Others
  • 33. Subject Minors in Subject Grievances on General Subjects SL No Subject Major Subjects 24 Education 1) Issues relating to self-financing colleges 2) Matters relating to educational loans 3) Matters relating to closure of unviable schools 4) Others 25 Health 1) Matters relating to fever 2) Matters relating to service condition of nurses 3) Other health related issues 26 Dairy 1) Pension to dairy farmers 2) Other dairy schemes 3) Others
  • 34. Subject Minors in Subject Grievances on General Subjects SL No Subject Major Subjects 27 Arts, Culture and media 1) Arts 2) Culture 3) Media 28 Sports and Youth Affairs 1) Sports 2) Youth Affairs 3) Others 29 Public Distribution System 1) APL to BPL conversion list 2) Applications relating to anthyodaya scheme 3) Other matters relating to ration cards 30 Co-operatives 1) Matters relating to Kerala Bank 2) Others
  • 35. Subject Minors in Subject Grievances on General Subjects SL No Subject Major Subjects 31 Important Thematic areas 1) Matters relating to malabar area development 2) Matters relating to strengthening of public sector 3) Matters relating to decentralisation 4) Matters relating to malayalam as official language 5) Other thematic areas 32 Others 1) Others 2) Not elsewhere classified
  • 36. Subject Minors in Subject Miscellaneous Grievances on service matters of employees etc. SL No Subject Major Subjects 33 Matters relating to service conditions of employees in service. 1) Matters relating to employees under suspension 2) Matters relating to dismissed employees 3) Matters relating to employees facing other disciplinary action 4) Matters relating to sexual harassment in workplace 5) Matters relating to harassment of SC/ST employees 6) Matters relating to transfer and posting of employees 7) Matters relating to promotion of regular staff 8) Matters relating to Service incentives for staff who are not regular 9) Matters relating to benefits of relatives of employees under dying in harness 10) Matters relating to regularisation of daily wages personnel 11) Matters relating to extension of contract employees 12) Matters relating to revision of service condition of employees 13) Matters relating to reinstating of employees in service following disciplinary action 14) Others
  • 37. Subject Minors in Subject Miscellaneous Grievances on service matters of employees etc. SL No Subject Major Subjects 34 Matters relating to service conditions of retired employees 1) Matters relating to terminal Benefits 2) Matters relating to service pensions 3) Matters relating to family pension 4) Matters relating to disciplinary matters 5) Matters relating to non-liability statement related 6) Others 35 Grievances relating to revenue services other than land 1) Reimbursement of expenditure for conduct of elections 2) Issue of certificates 3) Revision of electoral rolls 4) Implementation of calamity relief 5) Issuance of arms licence 6) Issuance of explosives licence 7) Regulation of sand mining 8) Removal of public nuisance 9) Others 36 Others 1) Others 2) Not elsewhere classified
  • 38. Subject Minors in Subject Miscellaneous Grievances on service matters of employees etc. SL No Subject Major Subjects 37 Parliamentary Matters 1) Follow-up action on assembly assurances 2) Follow-up on Legislative Assembly Committees 3) Proposals of Central Ministers 4) Proposals of Former State Ministers 5) Proposals of MLAs 6) Proposals of ex-MLAs 7) Not elsewhere classified
  • 39. Subject Minors in Subject Requirements arising out of processing of Tapal Others SL No Subject Major Subjects 38 Requirements arising out of processing of Tapal 1) Not to forwarded 2) Suggestions 3) Messages 4) For Information 5) Invitations 6) Greetings SL No Subject Major Subjects 39 Others 1) Others 2) Not elsewhere classified
  • 40. Reference Materials SL No Item Relevance 1 Extract of the functions assigned to departments by Rules of Business Functional assignment by Governor to department 2 Election Manifesto of Left Democratic Front Framework of Government activities. 3 Report Card of the Government 2016- 2017 Short text results of Government activities. 4 Important decisions of the council of Ministers 2016-2017 Implementation details 5 Schedule 7, Schedule 11, Schedule 12 of the Indian Constitution Constitutional Schedules relating to Centre- State, State-Local Govt devolution of powers. 6 Citizen Charter of different departments Citizen interface of departments defined 7 Services covered under Kerala Service Delivery Rules 2012 by various departments Service delivery framework of departments defined