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[Recommended]
Use Microsoft cloud services to help build a more competitive,
agile business
Grow your business with Microsoft public cloud services—without costly new
hardware or IT staff. Discover high-value services including Microsoft Office 365,
Microsoft Intune, Azure, OneDrive for Business, and Windows Server 2012 R2
in the cloud. Set up your work environment, build websites, customize apps,
market online, and more!
This Microsoft book:
• Walks you through setting up your business in the cloud
• Presents easy instructions to help you get started fast
• Links online demos, hands-on labs, and additional free training through
the Microsoft Virtual Academy
• Covers all types of Microsoft public cloud services: software as a service
(SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS)
Get the benefits of new technology without the hassles
• Deliver powerful Office 365 productivity tools on smartphones, tablets,
and PCs
• Store files by using the built-in security features of Microsoft
OneDrive for Business
• Collaborate via Skype for Business and Microsoft Dynamics CRM
Online
• Manage all your Windows, iOS, and Android devices with Microsoft Intune
• Create virtual servers to handle your workload tasks
• Quickly extend business software to new users by using
Microsoft Azure RemoteApp
• Access and use cloud applications from within the Azure
Application Gallery
• Build new websites by using Azure Websites
• Develop mobile apps by using Windows App Studio
Microsoft Public Cloud Services
Setting up your
business in the cloud
Blain Barton
Microsoft Public Cloud Services
Setting up your
business in the cloud
Barton
MicrosoftPublicCloudServices
Settingupyourbusinessinthecloud
About the Author
Blain Barton is a Senior Technical
Evangelist with Microsoft. He has
been with Microsoft for more
than 20 years, serving the IT Pro
Community. He has a radio show,
has presented at hundreds of
technical events, and has received
numerous speaking awards
throughout his career. Blain’s blog
can be found at aka.ms/blainbarton.
Also look for
Microsoft SharePoint Online for
Office 365: Administering and
configuring for the cloud
Bill English
ISBN 978-1-5093-0014-3
Celebrating over 30 years!
ISBN 978-0-7356-9705-8
9 7 8 0 7 3 5 6 9 7 0 5 8
5 3 9 9 9
Foreword by Tracey Lanham
Master of Science in Computer Information Technology,
Program Chair of the CIT Programs, Hodges University
9780735697058_Public_Cloud_Services.indd 1 5/14/2015 1:17:38 PM

Microsoft®
Public
Cloud Services
Setting up your business
in the cloud
Blain Barton

PUBLISHED BY
Microsoft Press
A division of Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052-6399
Copyright © 2015 by Microsoft Corporation
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the written permission of the publisher.
Library of Congress Control Number: 2014951856
ISBN: 978-0-7356-9705-8
Printed and bound in the United States of America.
First Printing
Microsoft Press books are available through booksellers and distributors worldwide. If you need support related
to this book, email Microsoft Press Support at mspinput@microsoft.com. Please tell us what you think of this
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This book is provided “as-is” and expresses the author’s views and opinions. The views, opinions and information
expressed in this book, including URL and other Internet website references, may change without notice.
Some examples depicted herein are provided for illustration only and are fictitious. No real association or
connection is intended or should be inferred.
Microsoft and the trademarks listed at http://www.microsoft.com on the “Trademarks” webpage are trademarks
of the Microsoft group of companies. All other marks are property of their respective owners.
Acquisitions and Developmental Editor: Karen Szall
Editorial Production: Online Training Solutions, Inc. (OTSI)
Technical Reviewer: Randall Galloway; Technical Review services provided by Content Master, a member of
CM Group, Ltd.
Copyeditor: Kathy Krause (OTSI)
Indexer: Susie Carr (OTSI)
Cover: Twist Creative ● Seattle

Contents at a glance
Foreword xiii
Introduction xv
CHAPTER 1 What the cloud can do for your business 1
CHAPTER 2 Get started with Office 365 7
CHAPTER 3 Store your files in the cloud by using OneDrive
for Business 35
CHAPTER 4 Keep track of customers by using Microsoft Dynamics
CRM Online 53
CHAPTER 5 Manage devices in the cloud by using Microsoft Intune 85
CHAPTER 6 Build and run servers without using hardware 129
CHAPTER 7 Understand Server Manager 175
CHAPTER 8 Run Windows apps remotely 189
CHAPTER 9 Give users access to third-party apps 205
CHAPTER 10 Build a website for your business 221
CHAPTER 11 Build a Windows app by using Windows App Studio 241
Index 277

xiii
Foreword
Blain Barton has a passion for technology as well as a very deep passion for
education. Throughout our years of working together, it has always been
apparent that he values the engagement and participation of students as he
delivers highly technical topics in a manner that they can enjoy and from which
they can glean the technical knowledge he provides to further their education
and success. He is both educational and entertaining with his classroom delivery!
I work very closely with local high schools, in addition to the National Center
for Women and Information Technology (NCWIT), to provide opportunities for
young women to engage in technology activities and further their education in
technological topics. Blain has always provided great support for these initiatives
and acknowledges the need for more women in technology careers. His support
and understanding of these initiatives are greatly valued and have provided some
awesome opportunities to our local young women.
Blain has shown great support for education at every level. I have worked
with him on many projects, and his determination and excitement for making
these platforms available to all individuals is unsurpassed by anyone else I know.
He supports many of the initiatives that Hodges University implements to educate
a highly diverse population that is inclusive of all who want to learn technology.
In this book, Blain orchestrates the blending of all of the various aspects of
Microsoft public cloud services into a comprehensive guide for using these ser-
vices to their maximum capacity. In doing so, he delivers an informative how-to
platform that gives the reader step-by-step instructions to ensure a successful
transition to taking full advantage of cloud services and the benefits that they
provide. His hard work and dedication to educational platforms is evident from
beginning to end. He is truly an educator at heart.
After reading this book, you will possess a greater understanding of the
Microsoft Azure platform and the robust business support that it provides, and
you will have the knowledge to properly implement the targeted functionality
that a business necessitates. Leveraging technology to best suit specific business
and financial needs can be difficult, but this book makes it understandable and
attainable by providing you with the specific tools and the knowledge you need
to properly implement them.
I wish you much success in all of your future endeavors!
—Professor Tracey Lanham
Program Chair of the Computer Information Technology Programs
Hodges University, Fisher School of Technology
https://www.linkedin.com/in/professorlanham

xv
Introduction
Public cloud services give business owners a fantastic opportunity to use the
latest technology without investing in hardware and an IT department. More
and more businesses are turning to cloud deployments as an efficient way of
doing business. Whether you’re a student, an entrepreneur, a startup, a small
business owner, or a cloud computing professional, this book is for you if you are
thinking about a public cloud deployment for your business.
This book steps you through the process of setting up your business in the
cloud. It includes instructions and links to demos that will get you started, in addi-
tion to some advanced topics. The instructions take advantage of the trial versions
of products from Microsoft so you can get up and running quickly and find the
right tools for your business.
This “how-to” book assumes you have no working knowledge of Microsoft
public cloud services and administration. That’s okay; the book will educate you
about all the public cloud services that will help you make your business thrive.
Over the last 22 years with Microsoft, I’ve personally seen a revolutionary
technical transformation from “traditional” on-premises infrastructures consisting
of the procurement of physical hardware, the provisioning of physical operat-
ing system software from physical media, the testing of hubs, the configuring
of switches, and the planning and implementation of network topologies. With
today’s technology, you have the ability to manage all practical aspects of your
business without major investments in hardware and software, and without being
an experienced IT administrator or hiring a staff to maintain that infrastructure.
As I reflect back to 1988 when I started in Microsoft Manufacturing and Distri-
bution, the company was leading the list of the “top” software companies. At that
time, they were listed in order by revenue: Microsoft #1, Lotus #2, and Ashton-
Tate #3. New products from Microsoft then included Basic Professional Develop-
ment System (PDS), QuickBasic 1.0 for the Mac, and three new CD-ROM titles:
Microsoft Small Business Consultant, Microsoft Stat Pack, and the Microsoft Pro-
grammers Library. The company established subsidiaries in Spain and Korea, and
announced plans for a software center in India. Windows 286/386 was introduced,
and the company shipped OS/2 with Presentation Manager. Mike Maples joined
Microsoft to head the applications division. The Microsoft company meeting was
held at the new Washington State Convention Center. The meeting’s theme was
“Making It All Make Sense,” and the gift to attendees was a portable stereo/tape
player. Boy, how times have changed.

xvi Introduction
In a relatively short time, we’ve moved from assembling “package software” to
providing the devices and services available in the world today. The days of putting
a CD-ROM or DVD into your computer tray and “locking and loading” the physical
software from media are really coming to an end. Now you can pay only for services
that you use, as you use them, and often it is just a matter of downloading the soft-
ware to get started or subscribing to the services. For example, within the Microsoft
public cloud, software services such as Microsoft Office 365, Microsoft Azure, and
Microsoft Intune are provisioned right from within a Microsoft datacenter. (In the
tech world, provisioning means providing everything you need related to a service.)
When running these services, you don’t have to worry about hardware failures and
electrical costs.
Over my career, I’ve personally seen this new technical transformation from
physical packaged software to software and services that are accessed from an
online portal. What motivates me is making sure we build great experiences that
expand your digital lifestyles and work for your businesses, whether you are an in-
dividual user, an owner of a small business startup, a student, or one of the IT pros
and developers in this world of cloud computing. I was inspired to write this book
by a group of students, so I assume my homework assignment is completed.
Prerequisites for setting up your subscriptions
To complete the exercises in this book, you need an Internet browser and a con-
nection to the Internet. You will be downloading free trial versions of various
products.
IMPORTANT When you access a free trial version and set up your subscription,
the clock starts ticking. You will have access to the product for a limited time. It
is important that you do not set up your trial subscription until you need it for
the chapter you are reading. If you set up your subscription ahead of time, the
subscription might expire before you use it in the exercises in the book.
■■ Office 365 To get your trial version of Office 365, go to http://aka.ms
/office365plan. Scroll down the column under Office 365 Business, and
click Free Trial.
■■ Microsoft Azure To get your free 30-day trial of Azure, go to
http://aka.ms/try-azure.
■■ Microsoft Intune To get your free trial of Microsoft Intune, go to
http://aka.ms/go-intune.

xviiIntroduction
About the companion content
In addition to the links to demos, articles, and free courses referenced in the book,
companion content for this book can be downloaded from the following page:
http://aka.ms/pcs/files
Acknowledgments
I’d like to thank the following people for their contributions to this book: Adnan
Cartwright, Yung Chou, Jennelle Crothers, Joe Homnick, Alex Melching, Jeff
Mitchell, Dan Stolts, Ed Wilson, Tommy Patterson, James Quick, and Kevin Remde.
I also appreciate all the reviewers who generously contributed their time and
provided feedback on the drafts of this book. A very special thanks to the folks on
the editing team and to Karen Szall for her help in encouraging me to finish this
project. Kathy Krause was the steady presence behind the scenes, managing all
the pieces in motion. Randall Galloway jumped in with technical reviews, and extra
help and advice on how to approach a constantly changing set of products. My
thanks to everyone who helped bring this all together.
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http://www.microsoftvirtualacademy.com

xviii Introduction
Errata, updates, book support
We’ve made every effort to ensure the accuracy of this book and its companion
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1
C H A P T E R 1
What the cloud can do for
your business
■ What is the cloud? 1
■ What kinds of Microsoft public cloud services are available? 2
■ What can Microsoft public cloud services do for your business? 3
■ Putting it all together 4
What is the cloud?
The cloud: no doubt you’ve heard that term. But if you’re like a lot of people, you might
not know what it means—or how it could help your business.
Simply put, the cloud refers to software and services that run on the Internet. This is in
contrast to the software and services that run locally, on your computer. The cloud is also
used to store data. When you store data or use a cloud service, you can access the data
from anywhere, using any device that connects to the Internet—not just from your com-
puter’s hard drive or your company’s network server.
Although people talk about the cloud like it’s a single entity, it is in fact made up of
massive datacenters all over the world. These centers store the programs and services
that people access online, in addition to any data that users upload to the cloud.
There’s more than one cloud, and many different types, too. These types include the
following:
■■ Private cloud A cloud that is used solely by a single organization. In a private
cloud, the datacenters that support the cloud are on the premises of the organi-
zation. The only people who can access the software and services in the cloud, or
store data there, are people authorized by the organization to do so. Building and
maintaining a private cloud can be a costly endeavor, and might be suitable only
for very large organizations. Often, businesses use private datacenters because
they need to support older physical computers that have been powering their
organizations for years.

2 CHAPTER 1 What the cloud can do for your business
■■ Public cloud Technically, in terms of architecture, there is little difference between a
private cloud and a public cloud. But a public cloud is accessible by anyone who wants
to use it. Anyone can access software and services on a public cloud, or store data
there. Usually, software and services on a public cloud are offered on a “pay-as-you-
go” basis, although some are free.
■■ Hybrid cloud A hybrid cloud is what you might expect—a combination of a private
cloud and a public cloud. An organization might take the hybrid cloud approach if, for
example, it wanted to store sensitive data on a private cloud, but be able to access that
data by using a program on a public cloud.
■■ Community cloud In this model, a group of organizations with similar needs, interests,
or concerns might share a private cloud in order to share resources.
The focus of this book is Microsoft public cloud services.
What kinds of Microsoft public cloud services are
available?
Microsoft offers more than 200 public cloud services. These services are divided into three
main categories:
■■ Software as a service (SaaS) SaaS describes a way of licensing and delivering soft-
ware by using a subscription model. Subscriptions can be paid on a monthly or yearly
basis, or through special licensing programs. With SaaS, the software is located in the
cloud, and users access it through the Internet. It is not installed on the user’s computer.
Examples of SaaS are Microsoft Office 365, Xbox Live, and Microsoft Intune.
■■ Infrastructure as a service (IaaS) With IaaS, users can rent compute, storage,
and networking resources by using datacenter hardware to deploy virtual machines.
(A virtual machine is a virtual computer within a physical computer, implemented in
software. It emulates a complete hardware system, from processor to network card.)
Users pay for these resources as they would a utility, like power or water, with the cost
reflecting the actual amount of resources consumed. Examples of IaaS are virtual ma-
chines within Microsoft Azure.
■■ Platform as a service (PaaS) With PaaS, users can develop, run, and manage web
apps in a ready-made, cloud-based environment. Examples of using PaaS include
building an app, an SQL database, or a website.

What can Microsoft public cloud services do for your business? CHAPTER 1 3
What can Microsoft public cloud services do for your
business?
Microsoft public cloud services can help your business in lots of ways. Most notably, they
can save you money. For one thing, by using Microsoft public cloud services, you can avoid
purchasing expensive servers. With cloud services, you can run your business by using devices
like smartphones, laptops, tablets, and printers. You can also scale back your IT staffing. After
all, less hardware to support means a smaller in-house staff to support it. But there are other,
less obvious savings. For example, if your business uses cloud services, your staff might be
able to work from home on a permanent basis. That will help you save on your lease, utility
bills, garbage services, and office supplies.
Using Microsoft public cloud services can also help you grow your business. You can use
the money you save to invest in other areas of your business, like people and marketing. As
your business grows, you can scale up your use of these services.
Perhaps most importantly, with Microsoft public cloud services, you can focus on your
business, not on the technology needed to run it. These services are always on and always
connected. You pay only for what you consume, by using a transparent infrastructure that
runs 24 hours a day, 7 days a week, and 365 days a year to meet the needs of your business.
Unlike your staff, Microsoft public cloud services never take a vacation. Moreover, these ser-
vices are constantly evolving, bringing more uptime, elasticity, scale, on-demand networking,
computing, and storage.
Throughout the rest of this book, you’ll explore using several Microsoft public cloud-based
tools to run your business. These include the following:
■■ Microsoft Azure Azure is the Microsoft cloud platform, offering a collection of com-
pute, storage, data, networking, and app services. It is both an IaaS and a PaaS and is
used to build, deploy, and manage apps and websites.
■■ Azure Site Recovery With Azure Site Recovery, employees can back up or replicate
and recover important data.
■■ Azure RemoteApp With RemoteApp, employees can access desktop programs on
their local computers from any Internet-connected laptop, tablet, or smartphone.
■■ Office 365 Office 365 makes all the Office programs that office workers know so
well (Microsoft Word, Excel, PowerPoint, Outlook, OneNote, Access, and Publisher)
available online on a subscription basis.

4 CHAPTER 1 What the cloud can do for your business
■■ Microsoft Intune With Microsoft Intune, employees can gain protected access to
corporate programs, data, and resources from virtually anywhere, using almost any
device.
■■ Microsoft Skype for Business With this cloud service, employees can easily place
audio and video calls and exchange instant messages.
■■ Microsoft Dynamics CRM Online Drive sales and marketing with this online
customer relationship management (CRM) solution.
■■ Yammer Services With this private social network tool, employees can quickly
self-organize, collaborate, and make decisions.
■■ Office 365 Video Use this video-streaming service to bring world-class video
streaming to your organization.
■■ Server Manager With this tool, you can view and manage your server’s productivity
both in the cloud and on-premises.
■■ OneDrive for Business With OneDrive for Business, you can securely store all your
files and share them with coworkers. Files can be synchronized across all your devices,
so that you can access them anywhere, anytime, whether you’re online or not.
■■ Windows App Studio Want to create an app? Then App Studio is for you. With App
Studio, you can quickly build, test, and share Windows and Windows Phone apps.
Preparing your plan
How do you know which Microsoft public cloud services are for you? To answer
that, you’ll need a strong business plan. This book does not cover building a
business plan, but I encourage you to seek out information about building one.
(There are some great sample business plans in Office 365.) Building a business plan
will help you identify the needs of your business. When you know these, you can
determine what services you will need.
Putting it all together
Each Microsoft public cloud-based service is a formidable tool in its own right. But it’s when
you put them all together, creating an ecosystem of services and devices, that they really
shine. Just imagine a scenario in which features like Office 365, Microsoft Intune, and Azure
work with services like Windows Server, Microsoft Dynamics CRM Online, Yammer, and Skype
for Business, all connected to your various devices. No matter where you travel, these services
and your data travel with you. Even better, you leave all the hardware and maintenance to
Microsoft, freeing you to focus on running your business (see Figure 1-1).

Summary CHAPTER 1 5
FIGURE 1-1 Microsoft public cloud services leave you free to focus on running your business.
Summary
■■ The cloud refers to software and services that run on the Internet. The cloud is also
used to store data and build business intelligence.
■■ When you store data or use a service in the cloud, you can access it from anywhere,
with any device that connects to the Internet, including Windows, iOS, and Android
devices.
■■ The cloud is made up of massive datacenters all over the world. There is more than one
cloud, and many different types. These include private clouds, public clouds, hybrid
clouds, and community clouds.
■■ Microsoft offers more than 200 public cloud services. These are divided into three
main categories: software as a service (SaaS), infrastructure as a service (IaaS), and
platform as a service (PaaS).
■■ Using Microsoft public cloud services for your business can help you save money,
grow your business, and focus on your business rather than on the hardware support
needed to run it.
■■ Although each public cloud-based service is a formidable tool in its own right, it’s
when you put them all together, creating an ecosystem of services and devices, that
they really shine.

About the author
Raised in Spokane, Washington, Blain Barton has been with
Microsoft for more than 22 years and has held many diverse
positions, starting in 1988 as a Team Leader in Manufacturing
and Distribution, then progressing to Team Manager for Microsoft
Visual Basic within Microsoft Product Support, Product Consultant
for the Microsoft Word Division, and OEM Systems Engineer. He
currently serves as a Senior Technical Evangelist within the US
Developer Experience and Evangelism - DX Team working with IT Professionals and
startup companies.
Blain has organized and delivered a wide array of technical events. He has
presented more than 2,000 live events and has received several “top-presenter”
speaking awards. He has traveled around the world, delivering OEM training
sessions about pre-installing Windows on new PCs.
In 2010, Blain co-founded IT Pro Camp, Inc., a 501(c)(3) charity in Tampa,
Florida, raising sponsorship support for delivering IT pro events within his local
communities. He attended Washington State University, graduating with a
bachelor’s degree in English and business, with a minor in computer science.
After college, Blain was a professional snow skiing instructor in the Cascade
Mountains before starting his career with Microsoft. When Blain is not working
in the IT field, he enjoys biking, boating, fishing, and drumming. In addition to
his hobbies, he runs a 10-acre palm tree silviculture operation in Homosassa,
Florida, and currently resides outside of Tampa, Florida. You can find Blain on
Facebook and LinkedIn, read his blog (aka.ms/blainbarton), and follow him on
Twitter @blainbar.
291

About the contributors
Adnan Cartwright The CEO of Integrity Solutions, Inc., Adnan has worked with
many companies to help them secure, expand, and maintain their networks by
using the most up-to-date technology available. He is a recipient of the Microsoft
Most Valuable Professional (MVP) award in Software Packaging, Deployment, and
Servicing. A graduate from the ITT Technical Institute with degrees in Information
Technology and Computer Networking Systems and Information Systems Security,
Adnan is actively involved within the technical community and presents at numer-
ous events. He is also the founder of the Florida IT Server Group, which is located
both in South Florida and Jacksonville, Florida. Adnan has a passion for teaching
and sharing technical knowledge with both young adults and IT professionals.
Adnan is one of the organizers of the IT Pro Camp and a volunteer for the I Center
Community Foundation, which teaches IT skills to at-risk kids.
Yung Chou Yung Chou is a Senior Technical Evangelist within the Microsoft
US Developer Experience and Evangelism - DX team. Within the company, he has
had opportunities on serving customers in the areas of support account manage-
ment, technical support, technical sales, and evangelism. Prior to Microsoft, he
established capacities in system programming, application development, consulting
services, and IT management. His technical focuses have been on virtualization
and cloud computing with strong interests in hybrid cloud, Windows Azure Infra-
structure Services, and emerging enterprise computing architecture. He has been
a frequent speaker in technical conferences, roadshow, and Microsoft events.
Jennelle Crothers Before joining Microsoft, Jennelle spent 15 years as a sys-
tems administrator “jack of all trades“ overseeing Windows domains, Microsoft
Exchange Server, desktops, and other IT infrastructure systems, where she struck
fear into the hearts of end users with complex password policies and email reten-
tion tags. When not reading something related to technology, Jennelle helps raise
puppies for Guide Dogs for the Blind and enjoys reading dystopian novels. One of
these days, she’ll finish that quilt she started in 2011. Jennelle currently works on
the US Developer Experience and Evangelism - DX Team as a Technical Evangelist.
Follow her on Twitter @jkc137 or visit her blog at www.techbunny.com.
Joe Homnick A Florida CPA, Joe has more than 30 years of IT experience and is
a principal owner of Homnick Systems (HSI), an IT company located in Boca Raton,
Florida. A Microsoft Certified Partner, HSI delivers services in the areas of system
development and implementation through the practices of software consulting,
development, training, and mentoring. They hold competencies in cloud imple-
mentation, business intelligence, software development, application life cycle
293

294
management, and portals and collaboration. Joe enjoys speaking and can be
found presenting at conferences like Microsoft Tech Ed, the Microsoft Professional
Developers Conference (PDC), and the SQL PASS Summit. Joe founded the Gold
Coast Users Group (GCUsersGroup.org), which serves the South Florida area, deliv-
ering Microsoft SQL Server, operating systems, and developer knowledge to the
community for more than 20 years. His previous professional experience includes
being an adjunct professor at Florida Atlantic University and a computer audit
specialist for KPMG. Check out his blog at JoeBlog.Homnick.com and network with
him on Facebook, Twitter, and LinkedIn.
Alex Melching Alex works as a Senior Technical Specialist at TechHouse IT Con-
sulting Solutions based in Sarasota, Florida, specializing in facilitating small busi-
nesses in the cloud with Microsoft Online Services, including Office 365, Microsoft
Dynamics CRM Online, and Microsoft Azure. He is a member and speaker of the IT
Pro Camp, a non-profit organization delivering free IT learning to local tech com-
munities around Florida. Alex is an avid blogger for Alex’s Cloud (alexs-cloud.com)
on the Microsoft Office 365 and Azure platforms. Alex is heavily involved in the
local tech community around the Tampa Bay area of Florida and actively speaks
and demos at colleges, universities, tech events, and conferences.
Jeff Mitchell Jeff Mitchell is an IT Pro and problem solver who brings passion,
expertise, and finesse to his work with both people and technology. During his
14 years in the field, Jeff has identified and implemented IT solutions ranging
from geographically dispersed systems for small and medium clients to enterprise
deployments of private and hybrid cloud integrated solutions. Heavily tied into
the community of Northwest Florida, Jeff has worked as Infrastructure Admin,
Chief Technology Officer, Office 365 Practice Manager, and Director of IT and
Cloud Infrastructure. Jeff has been a member of the Pensacola ITT Tech’s Program
Advisory Committee, contributing to the school’s degree programs in Informa-
tion Systems and Cybersecurity and Network Systems Administration. He has also
spoken at IT Gulf Coast, IT Pro Camps, SQL Saturdays, and other events through-
out the southeastern United States. Jeff lives in Fort Walton Beach, Florida, where
Bit-Wizards’ corporate office is located. He knows more about Batman than you
and enjoys New Orleans Saints football and playing the guitar. You can reach him
on Twitter @JeffMitchellFL or at the following:
■■ Speaker Blog URL: bitwizards.com/Blogs/Jeff-Mitchell
■■ Podcast: Full Frontal Nerdity – @ffntech ffntech.com https://itunes.
apple.com/us/podcast/full-frontal-nerdity/id946699904?mt=2
■■ LinkedIn: linkedin.com/in/jeffmitchellfl/

295
Tommy Patterson Tommy began his virtualization adventure during the
launch of VMware’s ESX Server’s initial release. At a time when most admins
were adopting virtualization as a lab-only solution, he pushed through the
performance hurdles to quickly bring production applications into virtualization.
Since the early 2000s, Tommy has spent most of his career in a consulting role,
providing assessments, engineering, planning, and implementation assistance to
many members of the Fortune 500. Troubleshooting complicated scenarios and
incorporating best practices into customers’ production virtualization systems
has been his passion for many years. Now he shares his knowledge of virtualiza-
tion and cloud computing as a Senior Technical Evangelist in the US Developer
Experience and Evangelism - DX Team in Atlanta Georgia. You can follow Tommy
at virtuallycloud9.com/.
James Quick After graduating from Vanderbilt University with a double major
in computer science and Spanish, James joined Microsoft as a Technical Evange-
list in South Florida, focusing on mobile application development for Windows 8
and Windows Phone. Since joining Microsoft, he has worked with various Meetup
groups, organizations, and schools, giving professional development training
for Miami Dade High School teachers and college professors, leading numerous
workshops in the community, and speaking at local events such as ITPalooza and
South Florida Code Camp. James currently works as a Technical Evangelist on the
US Developer Experience and Evangelism - DX Team.
Kevin Remde A Senior Technical Evangelist at Microsoft and a highly sought-
after speaker and IT community organizer, Kevin is also a prolific blogger. He
shares his thoughts, ideas, and tips on his “Full of I.T.” blog (aka.ms/FullOfIT).
Before joining Microsoft, Kevin held positions such as software engineer, informa-
tion systems professional, and information systems manager. He loves sharing
helpful new solutions and technologies with his IT professional peers. Kevin cur-
rently works on the US Developer Experience and Evangelism - DX Team.
Dan Stolts Also known as the “ITProGuru,” Dan is a technology expert in systems
management and security. He is a Senior Technical Evangelist at Microsoft and
also owns a hosting and consulting firm (BayStateTechnology.com). He is proficient
in many enterprise technologies, especially in the server area (Windows Server,
System Center, Virtualization, and Azure) and holds many certifications, including
MCT, MCITP, MCSE, and TS. Dan currently specializes in system management, vir-
tualization, and cloud technologies. He is an enthusiastic advocate of technology
and is passionate about helping others. Dan currently works on the US Developer
Experience and Evangelism - DX Team in Boston, Massachusetts. You can reach
him on his primary blog at itproguru.com or on Twitter @ITProGuru.

296
Ed Wilson Ed Wilson is the Microsoft Scripting Guy and a well-known scripting
expert. He writes the daily Hey, Scripting Guy! blog at blogs.technet.com/b
/heyscriptingguy/. He has also spoken at TechEd and at the Microsoft internal
TechReady conferences. He has written more than a dozen books, including
nine on Windows scripting that were published by Microsoft Press. He has also
contributed to nearly a dozen other books. His newest book by Microsoft Press is
Windows PowerShell Best Practices. Ed holds more than 20 industry certifications,
including Microsoft Certified Systems Engineer (MCSE) and Certified Information
Systems Security Professional (CISSP). Prior to coming to work for Microsoft, he
was a senior consultant for a Microsoft Gold Certified Partner, where he special-
ized in Active Directory design and Exchange implementation. In his spare time,
he is writing a mystery novel. For more about Ed you can go to ewblog.edwilson.com
/ewblog/.

About the technical reviewer
Randall Galloway is the technical editor for numerous computer-related books
covering Microsoft Exchange, SharePoint, Windows Server, Windows, SQL Server,
Hyper-V, Windows PowerShell, Office, Microsoft Intune, System Center, Windows
Server Update Services, and Azure Active Directory. He also has experience in
creating content for Microsoft Certified Professional exams, Microsoft Press
Training Kits, and Microsoft Official Curriculum courseware.
Randall currently works as a trusted business advisor, aligning Microsoft services
to customer priorities, with responsibility for service delivery and satisfaction with
key stakeholders. He has been working in the computer industry for 21 years and
is a 15-year Microsoft veteran.
297

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