This document outlines changes made to improve social care processes for disabled people based on an evaluation. [1] It describes the original adult social care process involving paper forms and reviews by social welfare professionals. [2] Following an evaluation, changes were made including developing personalization training, peer brokerage training, new online self-assessment and support plan tools, and utilizing peer brokers to assist with accessing user-led services. [3] The goal of the changes is to empower disabled people through more participatory and self-directed social care processes.