MISs Concepts, Principles and Techniques Define and understand the term information system Understand  the benefit of  MIS  in local governance; and  To have awareness on the relationship between ICT and Development
Distinction between data and information.  data as raw facts, figures, objects  is used to make decisions.
Input data resources, facts, statistics  Processing /Manipulation of Data/Performing Actions in the data  Reports or output of information products Storage of data resources/control of system
 
Automating: doing things faster Organizational learning: doing things better Supporting Strategy: doing things smarter Why Use Information Systems?
Support of business operation Support of  operations,  management, analysis,  and decision-making  functions  In an  organization Support of Strategic competitive advantage
Five Key Elements in an Information System Data   raw material, unformatted information   Data input Manual data entry Semi automated data entry Fully automated data entry Examples: Payroll Sales and ordering Inventory Purchasing, receiving, shipping Accounts payable and receivable Data People Information System Hardware Software Telecommunications
Technology  is used to automate a manual process Doing things faster, better, cheaper Greater accuracy and consistency Data People Information System Hardware Software Telecommunications
computerization Reengineering and restructuring to take full advantage of IT
Internal: Organization: Top, Middle, Rank & File External: Other stakeholder: Constituents, Regulatory Agencies, Suppliers Data People Information System Hardware Software Telecommunications
Information System  designed to capture, transmit, store, retrieve, manipulate, display information , & share data
Management Information Systems  MIS -  is one type of information system  that   serves activities of planning, controlling   and decision-making at the management level, usually take form of performance reports (such as exception or summary reports)
Organization are composed of levels using information or assist in decision making
Strategic management Executives develop organizational goals, strategies, policies, and objectives  As part of a strategic planning process Tactical management Managers and business professionals in self-directed teams  Develop short- and medium-range plans, schedules and budgets  Specify the policies, procedures and business objectives for their subunits Levels of Management Decision Making
Operational management Managers or members of self-directed teams  Develop short-range plans such as weekly production schedules Levels of Management Decision Making
 
In a very broad sense, the term  information system  is frequently used to refer to the interaction between people, processes, data, and technology Information System is the orderly grouping of interdependent components linked together according to a plan to support decision making, coordination, control, analysis, and visualization in an organization Data People Information System Hardware Software Telecommunications
 
Information System are used to build INFORMATION TECHNOLOGY Hardware Software Databases Networks Other related components INFORMATION SYSTEMS Payroll System Inventory System Business Permit Processing System Customer Service System
Available Reports are : 1.      Personnel Data Sheet 2.      Inventory of Personnel 3.      Inventory of Personnel per  Department 4.      Celebrant of the Month (Birthday) 5.      Candidates for Salary Increment 6.      Candidates for Loyalty awards 7.      Personnel Movement 8.      Plantilla 9.      Service Record 10.   Employment and Compensation PES Report on Appointment Issued Report on  Separation/Retirement/Resignation Report on Accession Data Index Barred for Government  Service    basic information of employee such as: personal information, family background, educational background etc.    Monitors employee performance    Provides monitoring of Leave of Absence    Manages salary increment of employee    Manages annual gross income of employee
 
Submit duly accomplished form Market Division & RPTD Inspection Team Creation of Business Identification Number Assessment of taxes & Fees Verification & Approval of Assessment Payment of Assessed Fees Releasing of Permit Submit duly accomplished form Releasing of approved Billing Statement And receiving of lacking requirements 5 – 10 min 1-2 day 5 min 5 min 5 – 10 min 15 – 30 min Business permit system for new application
Dagupan City is blessed, digitalized, fiber optic and zero downtime, improved processing, improved productivity
Management Functions Get the job done on time Within budget Satisfactorily Using available resources Planning Devise short-range and long-range plans and set goals to help achieve the plans Organizing How to use resources Staffing  Recruitment and Selection Directing Guiding employees to perform their work Controlling Monitoring progress towards goals Information
Managers have become adept at taking full advantage of the resources of money, materials, methods, and people; but only recently have they begun to make effective use of the fourth major resource  –   information. Managerial Function 1  Planning Organizing Staffing Directing/Influencing Coordinating/Reviewing Budgeting
Middle level (tactical) Low level  (operational) Supervisor Directing and controlling Strategic
Executive level (top) Long-term decisions Unstructured decisions Managerial level (middle) Decisions covering weeks and months Semi structured decisions Operational level (bottom) Day-to-day decisions Structured decisions
Define the problem Design the solution Develop alternate solution Select the solution Implement the solution Monitor and evaluate the results System Approach to Problem Solving
In general, information technology means all the technologies associated with gathering, processing, storing, and dissemination of information. However, with the lapse of time and the progress of technologies, the term information technology is given different connotation.
The use of information technology has been an absolute requirement for public administration and management development to provide better service It can be said that governance and public administration can not be productive, effective and efficient without the support of modern information technology.
The modern term Information Technology (IT) acquired widespread use only beginning in the late 1970s and is now used generally to embrace both computer and communications technology and all the related software
Status of Income Generation Financial Management Committee Report weekly  Minutes of the meeting Adjustments Problems Office of the Mayor
This project aims to recognize LGUs with good governance performance in internal housekeeping particularly on four (4) areas, namely (1) Good Planning; (2) Sound Fiscal Management; (3) Transparency and Accountability; and (4) Valuing of Performance Monitoring. LGUs with the Seal of Good Housekeeping will be qualified for the Performance Challenge Fund for Local Governments Units being handled by the Bureau of Local Government Development Thursday, 19 January 2012 07:46  DAGUPAN CITY – This city has successfully won the coveted Seal of Good Housekeeping award from the Department of the Interior and Local Government (DILG).        "Because of this, the city government will soon receive its PhP 15 million endowment from the DILG to augment its approved 2012 Annual Investment Plan (AIP) initiatives," said city administrator Vlad T. Mata
The Transformation: From Data to Wisdom Data   is transformed into  information   Resources used to organize data into categories Examples include monthly reports, regional summaries, etc. Information  is transformed into  knowledge Knowledge is understanding patterns, rules and contexts. Knowledge  is transformed into  wisdom Collective and individual experience in applying knowledge to solve a problem Wisdom is where, when and how to apply knowledge
 
interdependence Strategic Plan Rules Processes Ordinances Legal Provisions software hardware database telecomm organization Information system
Systems Technology Achievement of Effectiveness Efficient Economy Responsiveness Productivity People
 
The Roles of Governments  in the Use of IT Largest user of information technology . Data gathering, storing, processing, dissemination and utilization in taxation, customs, and financial management, statistics and census data gathering, elections, development planning, health, education and welfare, social security, land management and agriculture, and so forth. Other areas are police, national security and defense, and research, etc.
The Roles of Governments  in the Use of IT Biggest owner of public information .  Government Is often the only producer of relevant economic and social information.  Stimulation of IT use.  Clearly, e ach government has to chart policies and strategies to exploit its information resources, to develop its information infrastructure, and to promote the utilization of information systems for the purposes of achieving more effective growth of public services. Failure to initiate effective and timely action will
 
It must be able to provide objective, credible and independent information (group accountable for the integrity of report) It should be able to provide timely, accurate and relevant information (time is the essence, accuracy and certainty) Integrative –must be relational and are linked with other subsystem Focused – it must produce information that suits the needs of users (management and other entities)
Understandable (use of graphs, charts, sounds and video) Actionable – it should be able to present information in a form that supports decision making (use parameters for acceptable performance) Accessible – the systems must be designed to accommodate a variety of needs of the users (Daily reports, weekly, monthly, quarterly and available through computers, emails mobile phones, etc.
Efficient – contribute to the organizational efficiency and performance Appropriate – The system must be able to produce reports that reflect the nature of information  Contextual – reports should provide proper context of information (use benchmark or reference point Interpretative – to have an explanation and analysis
 
Governance Performance Management System Considering the lessons learned, and aware of the evolving notion of governance, the  Local Governance Performance Management System , or LGPMS, was developed. With the Bureau of Local Government Supervision taking the lead, stakeholders from various sectors shared time, effort and resources to evolve a pioneering tool which is developmental in nature and strategic in purpose.
 
 
 
SCALING SYSTEM A 5-point scale is applied to group local government performance -- to facilitate the identification of weak and strong points, or to situate localities with high or poor level of development.  Applying a Scaling System also enables the summarizing of indicator values into a higher level of information.  In the case of governance indicators, the higher level of information is produced by service areas: Example: Transparency, Participation, Local Legislation, Development Planning, etc.
 
While in the case of development indicators, the higher level of information is produced by sub-sector and sector:   Example of Sub-sector - State of Health, State of Education, State of Housing and Basic Utilities, Peace and Order Condition; Example of Sector – Social Development Index.  While in the case of development indicators, the higher level of information is produced by sub-sector and sector:   Example of Sub-sector - State of Health, State of Education, State of Housing and Basic Utilities, Peace and Order Condition; Example of Sector – Social Development Index. The scale of 1 to 5 is also called   “Index”.   For Governance Indicators Result,    the term used is Performance Scale as shown in Box 1.  For Development Indicators Result, the description used is Development Index as displayed in Box 2.
The intangible portion of an information system, which is very crucial and usually neglected, is the organizational issues of an information system. User requirements analysis, data capturing and cleaning, data maintenance and updating, information dissemination and utilization, etc., all need to be well planned and organized. Any information system, no matter how advanced its hardware and software are, can not possibly be successful unless  management  and  organizational  issues are a top concern
Find international donors willing to help in computerizing LGU system Someone has to champion the need to introduce the idea of ICT in the LGUs An ICT Team that will have a hands on  for the actual operation to make it smoother Upholding the e-governance program of the government
Information Technology Strategic Thinking for Cooperatives www.manilavoice.com ;  www.cooptrade.net Essentials of Management Information Systems 2003 Prentice Hall  www.slideshare.net Information System: Strategic Use of IT Megat Zainurul Anuar bin Megat Johari Dreamsoft (M) Sdn Bhd http://www.thedreamsoft.com [email_address]   http://megatportfolio.blogspot.com Management Information Systems Stephen B. Harsh Department of  Agricultural Economics Michigan State University harsh@msu.edu  Philippine Journal of Development SIAR 135, No. 60, 2 nd  Sem 2005, Volume XXXII, No.2 www.slideshare.com Melchor C. Caspillan, Executive Assistant for ICT, Dagupan City

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MIS for Local Governance

  • 1.  
  • 2. MISs Concepts, Principles and Techniques Define and understand the term information system Understand the benefit of MIS in local governance; and To have awareness on the relationship between ICT and Development
  • 3. Distinction between data and information. data as raw facts, figures, objects is used to make decisions.
  • 4. Input data resources, facts, statistics Processing /Manipulation of Data/Performing Actions in the data Reports or output of information products Storage of data resources/control of system
  • 5.  
  • 6. Automating: doing things faster Organizational learning: doing things better Supporting Strategy: doing things smarter Why Use Information Systems?
  • 7. Support of business operation Support of operations, management, analysis, and decision-making functions In an organization Support of Strategic competitive advantage
  • 8. Five Key Elements in an Information System Data raw material, unformatted information Data input Manual data entry Semi automated data entry Fully automated data entry Examples: Payroll Sales and ordering Inventory Purchasing, receiving, shipping Accounts payable and receivable Data People Information System Hardware Software Telecommunications
  • 9. Technology is used to automate a manual process Doing things faster, better, cheaper Greater accuracy and consistency Data People Information System Hardware Software Telecommunications
  • 10. computerization Reengineering and restructuring to take full advantage of IT
  • 11. Internal: Organization: Top, Middle, Rank & File External: Other stakeholder: Constituents, Regulatory Agencies, Suppliers Data People Information System Hardware Software Telecommunications
  • 12. Information System designed to capture, transmit, store, retrieve, manipulate, display information , & share data
  • 13. Management Information Systems MIS - is one type of information system that serves activities of planning, controlling and decision-making at the management level, usually take form of performance reports (such as exception or summary reports)
  • 14. Organization are composed of levels using information or assist in decision making
  • 15. Strategic management Executives develop organizational goals, strategies, policies, and objectives As part of a strategic planning process Tactical management Managers and business professionals in self-directed teams Develop short- and medium-range plans, schedules and budgets Specify the policies, procedures and business objectives for their subunits Levels of Management Decision Making
  • 16. Operational management Managers or members of self-directed teams Develop short-range plans such as weekly production schedules Levels of Management Decision Making
  • 17.  
  • 18. In a very broad sense, the term information system is frequently used to refer to the interaction between people, processes, data, and technology Information System is the orderly grouping of interdependent components linked together according to a plan to support decision making, coordination, control, analysis, and visualization in an organization Data People Information System Hardware Software Telecommunications
  • 19.  
  • 20. Information System are used to build INFORMATION TECHNOLOGY Hardware Software Databases Networks Other related components INFORMATION SYSTEMS Payroll System Inventory System Business Permit Processing System Customer Service System
  • 21. Available Reports are : 1.      Personnel Data Sheet 2.      Inventory of Personnel 3.      Inventory of Personnel per Department 4.      Celebrant of the Month (Birthday) 5.      Candidates for Salary Increment 6.      Candidates for Loyalty awards 7.      Personnel Movement 8.      Plantilla 9.      Service Record 10.  Employment and Compensation PES Report on Appointment Issued Report on Separation/Retirement/Resignation Report on Accession Data Index Barred for Government Service   basic information of employee such as: personal information, family background, educational background etc.   Monitors employee performance   Provides monitoring of Leave of Absence   Manages salary increment of employee   Manages annual gross income of employee
  • 22.  
  • 23. Submit duly accomplished form Market Division & RPTD Inspection Team Creation of Business Identification Number Assessment of taxes & Fees Verification & Approval of Assessment Payment of Assessed Fees Releasing of Permit Submit duly accomplished form Releasing of approved Billing Statement And receiving of lacking requirements 5 – 10 min 1-2 day 5 min 5 min 5 – 10 min 15 – 30 min Business permit system for new application
  • 24. Dagupan City is blessed, digitalized, fiber optic and zero downtime, improved processing, improved productivity
  • 25. Management Functions Get the job done on time Within budget Satisfactorily Using available resources Planning Devise short-range and long-range plans and set goals to help achieve the plans Organizing How to use resources Staffing Recruitment and Selection Directing Guiding employees to perform their work Controlling Monitoring progress towards goals Information
  • 26. Managers have become adept at taking full advantage of the resources of money, materials, methods, and people; but only recently have they begun to make effective use of the fourth major resource – information. Managerial Function 1 Planning Organizing Staffing Directing/Influencing Coordinating/Reviewing Budgeting
  • 27. Middle level (tactical) Low level (operational) Supervisor Directing and controlling Strategic
  • 28. Executive level (top) Long-term decisions Unstructured decisions Managerial level (middle) Decisions covering weeks and months Semi structured decisions Operational level (bottom) Day-to-day decisions Structured decisions
  • 29. Define the problem Design the solution Develop alternate solution Select the solution Implement the solution Monitor and evaluate the results System Approach to Problem Solving
  • 30. In general, information technology means all the technologies associated with gathering, processing, storing, and dissemination of information. However, with the lapse of time and the progress of technologies, the term information technology is given different connotation.
  • 31. The use of information technology has been an absolute requirement for public administration and management development to provide better service It can be said that governance and public administration can not be productive, effective and efficient without the support of modern information technology.
  • 32. The modern term Information Technology (IT) acquired widespread use only beginning in the late 1970s and is now used generally to embrace both computer and communications technology and all the related software
  • 33. Status of Income Generation Financial Management Committee Report weekly Minutes of the meeting Adjustments Problems Office of the Mayor
  • 34. This project aims to recognize LGUs with good governance performance in internal housekeeping particularly on four (4) areas, namely (1) Good Planning; (2) Sound Fiscal Management; (3) Transparency and Accountability; and (4) Valuing of Performance Monitoring. LGUs with the Seal of Good Housekeeping will be qualified for the Performance Challenge Fund for Local Governments Units being handled by the Bureau of Local Government Development Thursday, 19 January 2012 07:46 DAGUPAN CITY – This city has successfully won the coveted Seal of Good Housekeeping award from the Department of the Interior and Local Government (DILG).       "Because of this, the city government will soon receive its PhP 15 million endowment from the DILG to augment its approved 2012 Annual Investment Plan (AIP) initiatives," said city administrator Vlad T. Mata
  • 35. The Transformation: From Data to Wisdom Data is transformed into information Resources used to organize data into categories Examples include monthly reports, regional summaries, etc. Information is transformed into knowledge Knowledge is understanding patterns, rules and contexts. Knowledge is transformed into wisdom Collective and individual experience in applying knowledge to solve a problem Wisdom is where, when and how to apply knowledge
  • 36.  
  • 37. interdependence Strategic Plan Rules Processes Ordinances Legal Provisions software hardware database telecomm organization Information system
  • 38. Systems Technology Achievement of Effectiveness Efficient Economy Responsiveness Productivity People
  • 39.  
  • 40. The Roles of Governments in the Use of IT Largest user of information technology . Data gathering, storing, processing, dissemination and utilization in taxation, customs, and financial management, statistics and census data gathering, elections, development planning, health, education and welfare, social security, land management and agriculture, and so forth. Other areas are police, national security and defense, and research, etc.
  • 41. The Roles of Governments in the Use of IT Biggest owner of public information . Government Is often the only producer of relevant economic and social information. Stimulation of IT use. Clearly, e ach government has to chart policies and strategies to exploit its information resources, to develop its information infrastructure, and to promote the utilization of information systems for the purposes of achieving more effective growth of public services. Failure to initiate effective and timely action will
  • 42.  
  • 43. It must be able to provide objective, credible and independent information (group accountable for the integrity of report) It should be able to provide timely, accurate and relevant information (time is the essence, accuracy and certainty) Integrative –must be relational and are linked with other subsystem Focused – it must produce information that suits the needs of users (management and other entities)
  • 44. Understandable (use of graphs, charts, sounds and video) Actionable – it should be able to present information in a form that supports decision making (use parameters for acceptable performance) Accessible – the systems must be designed to accommodate a variety of needs of the users (Daily reports, weekly, monthly, quarterly and available through computers, emails mobile phones, etc.
  • 45. Efficient – contribute to the organizational efficiency and performance Appropriate – The system must be able to produce reports that reflect the nature of information Contextual – reports should provide proper context of information (use benchmark or reference point Interpretative – to have an explanation and analysis
  • 46.  
  • 47. Governance Performance Management System Considering the lessons learned, and aware of the evolving notion of governance, the Local Governance Performance Management System , or LGPMS, was developed. With the Bureau of Local Government Supervision taking the lead, stakeholders from various sectors shared time, effort and resources to evolve a pioneering tool which is developmental in nature and strategic in purpose.
  • 48.  
  • 49.  
  • 50.  
  • 51. SCALING SYSTEM A 5-point scale is applied to group local government performance -- to facilitate the identification of weak and strong points, or to situate localities with high or poor level of development.  Applying a Scaling System also enables the summarizing of indicator values into a higher level of information. In the case of governance indicators, the higher level of information is produced by service areas: Example: Transparency, Participation, Local Legislation, Development Planning, etc.
  • 52.  
  • 53. While in the case of development indicators, the higher level of information is produced by sub-sector and sector:   Example of Sub-sector - State of Health, State of Education, State of Housing and Basic Utilities, Peace and Order Condition; Example of Sector – Social Development Index. While in the case of development indicators, the higher level of information is produced by sub-sector and sector:   Example of Sub-sector - State of Health, State of Education, State of Housing and Basic Utilities, Peace and Order Condition; Example of Sector – Social Development Index. The scale of 1 to 5 is also called   “Index”.   For Governance Indicators Result,    the term used is Performance Scale as shown in Box 1.  For Development Indicators Result, the description used is Development Index as displayed in Box 2.
  • 54. The intangible portion of an information system, which is very crucial and usually neglected, is the organizational issues of an information system. User requirements analysis, data capturing and cleaning, data maintenance and updating, information dissemination and utilization, etc., all need to be well planned and organized. Any information system, no matter how advanced its hardware and software are, can not possibly be successful unless management and organizational issues are a top concern
  • 55. Find international donors willing to help in computerizing LGU system Someone has to champion the need to introduce the idea of ICT in the LGUs An ICT Team that will have a hands on for the actual operation to make it smoother Upholding the e-governance program of the government
  • 56. Information Technology Strategic Thinking for Cooperatives www.manilavoice.com ; www.cooptrade.net Essentials of Management Information Systems 2003 Prentice Hall www.slideshare.net Information System: Strategic Use of IT Megat Zainurul Anuar bin Megat Johari Dreamsoft (M) Sdn Bhd http://www.thedreamsoft.com [email_address] http://megatportfolio.blogspot.com Management Information Systems Stephen B. Harsh Department of Agricultural Economics Michigan State University harsh@msu.edu Philippine Journal of Development SIAR 135, No. 60, 2 nd Sem 2005, Volume XXXII, No.2 www.slideshare.com Melchor C. Caspillan, Executive Assistant for ICT, Dagupan City