Mobile Device Installations Guides version 1.2
- 2. Sensitivity: Internal Providing you with a hassle-free experience to manage your corporate lines online and on the go. Access countless features for you to self serve managing your lines! https://mydigibusiness.digi.com.my/ Overview
- 3. Sensitivity: Internal Register Account Register an account for your business. Navigate to https://mydigibusiness.digi.com.my/ Click or to view registration page.
- 4. Sensitivity: Internal Register Account Click Register to view the registration form.
- 5. Sensitivity: Internal Register Account Fill in Malaysian mobile number, starts with 6, i.e. 60162661966. Click to request TAC to be sent to the mobile number. Note: Ensure that the mobile number able to receive SMS TAC.
- 6. Sensitivity: Internal Register Account Enter the TAC number and click Proceed.
- 7. Sensitivity: Internal Register Account Fill in your details and click Register. Note: 1. Ensure that you are the company’s Authorised Person. 2. If you are not the company’s Authorised Person registered with Digi, kindly perform the following: i) contact your Account Manager, or, ii) email the Letter of Authorisation (LOA) and company registration documents to Business Support Centre bsc@digi.com.my with Authorised Person’s name, NRIC/Passport, mobile number & email address.
- 8. Sensitivity: Internal Register Account Fill in your personal info.
- 9. Sensitivity: Internal Register Account Fill in company info. Check the declaration statements and click Register. 9 9 10 10
- 10. Sensitivity: Internal First-Time Login Login to your account for the first time. Navigate to https://mydigibusiness.digi.com.my/ Click or to view registration page.
- 11. Sensitivity: Internal First-Time Login Click Register to view the registration form.
- 12. Sensitivity: Internal First-Time Login Fill in Malaysian mobile number, starts with 6, i.e. 60162661966. Click to request TAC to be sent to the mobile number.
- 13. Sensitivity: Internal First-Time Login Enter the TAC number and click Proceed.
- 14. Sensitivity: Internal First-Time Login Fill in your details and click Register.
- 15. Sensitivity: Internal Reset Password Forgot or reset your account password. Navigate to https://mydigibusiness.digi.com.my/ Click or to view registration page.
- 16. Sensitivity: Internal Reset Password Click to reset password.
- 17. Sensitivity: Internal Reset Password Fill in email address and click to submit.
- 18. Sensitivity: Internal Reset Password Fill in mobile number, choose method to receive TAC and click to request TAC.
- 19. Sensitivity: Internal Reset Password Enter the TAC number and click Proceed.
- 20. Sensitivity: Internal Reset Password Fill in new password, confirm the new password and click to proceed.
- 21. Sensitivity: Internal Home Get an overview of activities, outstanding account, and subscription. Click to view new notifications. Click to edit User Setting or Logout. Click to download PDF bill. Click to make payment via credit card or online banking.
- 22. Sensitivity: Internal Manage Accounts Click to switch to a selected corporate account. Click to select a member to view. Click to download PDF bill. Click to make payment via credit card or online banking. Accounts Download Bills Payment
- 23. Sensitivity: Internal Manage Accounts Click to register payment details for auto-billing subscription. Note: If the registration page does not load, please go to “Home” and press Ctrl+Shift+R buttons simultaneously to clear browser cache and try again. Accounts Download Bills Payment Auto-billing Subscription
- 24. Sensitivity: Internal Manage Accounts Fill in payment details and click Add Card to submit. Verification code will be sent by bank and system will notify the auto-billing registration status. Note: 1. Auto-billing will automatically charge bills to the saved payment details starting on the account’s next billing cycle. 2. This feature currently supports Console Accounts. The feature for PR lines will be released in next phase. Accounts Download Bills Payment Auto-billing Subscription
- 25. Sensitivity: Internal Manage Accounts Click to edit Billing Address. Click to edit Billing Medium. Click to edit Billing Information. Accounts Download Bills Payment Billing Setting
- 26. Sensitivity: Internal Click to download individual PDF bill. Click to select all accounts. Click to send bills to designated email. Click to download collective PDF bill. Manage Accounts Accounts Download Bills Payment
- 27. Sensitivity: Internal Click to select individual accounts for payment. Click to select all accounts for collective payment. Click to make payment via credit card or online payment methods. Manage Accounts Accounts Download Bills Payment
- 28. Sensitivity: Internal Manage Members View Subscription Manage Services Manage CPA Manage M2M Click to switch to a selected corporate account. Filter members through Mobile Number, SIM Card Number or Name. Click to send member’s detail to your email. Click to edit member’s User Name. Click to view member’s Quota Breakdown.
- 29. Sensitivity: Internal Manage Members Click to select a Mobile or SIM Card Number. Enter a new SIM Card Number. Click to select a reason for Sim Card replacement. Click to cancel action. View Subscription Manage Services Manage CPA Manage M2M
- 30. Sensitivity: Internal Manage Members Click to select a Mobile or SIM Card Number. Toggle the button to the right to activate new status. Click to cancel action. Click Next to submit request. View Subscription Manage Services Manage CPA Manage M2M
- 31. Sensitivity: Internal Manage Members Click to select a Mobile or SIM Card Number. Toggle the button to the right to activate new status. Click to cancel action. Click Next to submit request. View Subscription Manage Services Manage CPA Manage M2M
- 32. Sensitivity: Internal Manage Members Click to select a Mobile or SIM Card Number. Toggle the button to the right to suspend the account. Click to cancel action. Click Next to submit request. Note: Line will be auto reactivated after specified days below. Voice : 7 days M2M: 60 days View Subscription Manage Services Manage CPA Manage M2M
- 33. Sensitivity: Internal Manage Members Click to select a Mobile or SIM Card Number. Toggle the button to the right to unbar the account. Click to cancel action. Click Next to submit request. View Subscription Manage Services Manage CPA Manage M2M
- 34. Sensitivity: Internal Manage Members Click to switch to a selected account. Filter members through Mobile Number, SIM Card Number or Name. Click to download full report in PDF format. Click to unsubscribe selected account from service. Click to edit User Name. View Subscription Manage Services Manage CPA Manage M2M
- 35. Sensitivity: Internal Manage Members Click to select a Mobile or SIM Card Number. Click Next View Subscription Manage Services Manage CPA Manage M2M
- 36. Sensitivity: Internal Manage Members Confirm the Mobile or SIM Card Number. Click Submit View Subscription Manage Services Manage CPA Manage M2M
- 37. Sensitivity: Internal Manage Members Confirm the Mobile or SIM Card Number. Click to go back homepage Note: User will receive an email confirmation upon successful reset View Subscription Manage Services Manage CPA Manage M2M
- 38. Sensitivity: Internal Access User Access Click to Add New Admin. Click to edit or remove existing admin.
- 39. Sensitivity: Internal Order Purchase New Line Purchase Add On Digital Subscription Select the plan
- 40. Sensitivity: Internal Order Enter quantity of new lines Click Next Purchase New Line Purchase Add On Digital Subscription
- 41. Sensitivity: Internal Order Select Account for the new line to be charged to Click to download excel template, and paste SIM Card Serial number Click to upload that excel template Click Next Purchase New Line Purchase Add On Digital Subscription
- 42. Sensitivity: Internal Order Click Submit order to complete purchase Purchase New Line Purchase Add On Digital Subscription
- 43. Sensitivity: Internal Order Select a Mobile or SIM Card Number. Select a category of Add-On purchase. For Roaming, select the destination country. Click to remove action. Click Next to complete purchase. Purchase New Line Purchase Add-On Digital Subscription
- 44. Sensitivity: Internal Order Filter members through Mobile Number, SIM Card Number or Name. Click to Cancel Booking. Purchase New Line Purchase Add-On Digital Subscription
- 45. Sensitivity: Internal Order Select the plan D’SMS Purchase New Line Purchase Add-On Digital Subscription
- 46. Sensitivity: Internal Order Select account Click Submit Order D’SMS Purchase New Line Purchase Add-On Digital Subscription
- 47. Sensitivity: Internal Order Select the plan Cisco Umbrella Purchase New Line Purchase Add-On Digital Subscription
- 48. Sensitivity: Internal Order Select or search for mobile number(s) Click Next Cisco Umbrella Purchase New Line Purchase Add-On Digital Subscription
- 49. Sensitivity: Internal Order Click Submit order to complete purchase Cisco Umbrella Purchase New Line Purchase Add-On Digital Subscription
- 50. Sensitivity: Internal Order Order History Select the Order Type Search for specific order Click other page to view more orders
- 51. Sensitivity: Internal Report & Analytics Report Analytics Click to download Statement of Account in PDF or Excel format. Click to download Summarized Usage Report in PDF or Excel format. Click to download Itemized Usage Report in PDF or Excel format. Click to download Tax Report in PDF or Excel format.
- 52. Sensitivity: Internal Report & Analytics Report Analytics Click to switch to a selected account. Click to download Annual Summary in Excel format. Click to Make Payment.
- 53. Sensitivity: Internal BYOD – Build Your Own Device Image popup appear upon first login Click on Find Out More Popup window Eligible BRN will receive a pop-up notification.
- 54. Sensitivity: Internal Click on the Voucher news notification Vouchers will be displayed Click Copy and paste on your document for save keeping BYOD – Build Your Own Device
- 55. Sensitivity: Internal BYOD – Build Your Own Device Click on the icon to access the list of latest news Click on Voucher news notification Voucher listing can also be found at notifications
- 56. Sensitivity: Internal Support Insert email. Select the Category of enquiry. Select the Sub-Category of enquiry. Insert a short description about enquiry. Insert an attachment to further enhance the enquiry. Click to submit request.
- 57. Sensitivity: Internal Thank you! Need further guide? Kindly contact Business Support Centre at 016-2998888. Visit us at : https://www.digi.com.my/business 10, Jalan Delima 1/1, Subang Hi-tech Industrial Park, 47500 Subang Jaya, Selangor.