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Mobile Landscape:
                 Challenges


                           Atul Satija
                   VP & MD, Asia-Pacific



9/27/11                                    1
We’re a Mobile Ad Network



                                                                  London	
  	
  	
                                                                 Seoul	
  
                                                                                       Berlin	
  
                                      Chicago	
                     Paris	
                                                        Shanghai	
  
       San	
  Francisco	
  	
  	
  
                                                New	
  York	
                                          Mumbai	
                                    Tokyo	
  	
  	
  

                                                                                                           Bangalore	
  	
  	
  
                                                                                         Nairobi	
  
                                                                                                                                   Singapore	
  


                                                                            Johannesburg	
  	
  	
  

                                                                                                                                                   Sydney	
  



  •       47 Billion Impressions per month                                             •       314 Million Monthly Unique Users
  •       Mobile Dedicated                                                             •       350 Employees
  •       12,000+ Partners                                                             •       165 countries; 15 Offices; 12 Countries
Rapid Global Growth
Mobile Landscape Challenges
Mobile dwarfs every medium



GLOBALLY


480 mn newspapers
1.0 bn active PCs
1.6 bn TV sets
4.2 bn mobile phones

           Source:	
  Gartner,	
  IDC,	
  BSN	
     Source:	
  KPCB	
  2011	
  



 9/27/11                                                                   5
Impact of the medium


      SPEED                 REACH                CAPABILITY

      Grown faster than
      print, TV and radio
                            > 70% penetration
                            in India
                                                Smartest advertising
                                                medium
                                                •  Most personal
                                                •  Always on
                                                •  Most interactive
                                                •  CPU, Touchscreen, Sensors,
                                                   GPS, NFC…

9/27/11                                                                         6
1. Mobile Ecosystem

          2. Mobile Advertising

          3. The Future
9/27/11                           7
1. Mobile Ecosystem

          2. Mobile Advertising

          3. The Future
9/27/11                           8
Challenges in Mobile Ecosystem


1             Connectivity

2             Devices

3             Content/Apps

4             Payments
    9/27/11                          9
Challenges in Mobile Ecosystem


1             Connectivity

2             Devices

3             Content/Apps

4             Payments
    9/27/11                          10
Many operators, many licenses




                                Source:	
  Telecomtalk.info	
  


9/27/11                                                           11
Many promises




                Source:	
  RespecJve	
  Brands.	
  Copyright:	
  Owned	
  by	
  respecJve	
  brands	
  
9/27/11                                                                                            12
The reality is
Service rollouts have been delayed                                                 Coverage is spotty within a circle

                                                                                                        Can	
  you	
  
                                                                                                        hear	
  me	
  
                                                                                                         now?	
  


                                                                                                                     Hello?	
  




Data speeds are slow                                                               Data plans are still unaffordable
  1.10	
  
                   0.93	
  
                                     0.87	
  
                                                     Average 3G
                                                     speed in Mbps


                                                      0.27	
  
                                                                        0.20	
  
                                                                                                          Most data plans
                                                                                                          are more than
                                                                                                          Rs. 600 pm
 Airtel	
      Vodafone	
   Reliance	
               BSNL	
           MTNL	
  
Source:	
  CIOL,	
  based	
  on	
  test	
  done	
  in	
  Gurgaon	
  region	
                       Source:	
  3Gsimplified.com	
  
9/27/11                                                                                                                             13
Affordability of data plans in India

             1%	
        3%	
  
                                     10%	
           15%	
  

                                                                42%	
         43%	
  
                                                                                          59%	
      60%	
  
                                                                                                                      76%	
  




           Russia	
     India	
     Brazil	
        China	
     Italy	
     Germany	
      UK	
     Spain	
            US	
  


               Prepaid	
                         Postpaid	
                                         Source:	
  AC	
  Nielsen	
  



          Most Indian consumers cannot afford expensive data plans…
9/27/11                                                                                                                            14
Wide gaps in coverage

                                                                                               %	
  of	
  customers	
  covered	
  under	
  3G	
  license	
  

                                                                                               %	
  of	
  3G	
  market	
  share	
  

          100%	
               100%	
               100%	
  
                                                                         90%	
  
                                                                                            77%	
  
                     67%	
                                                                                     65%	
  
                                                                                                                                  60%	
  
                                                                                                                                                     49%	
               48%	
  




                                                               10%	
  
                                                                                   3%	
               3%	
               6%	
               4%	
                                   3%	
  
                                         0.2%	
                                                                                                                2%	
  

             BSNL	
                S	
  Tel	
          MTNL	
              Aircel	
            Idea	
             Airtel	
        Vodafone	
         Reliance	
             Tata	
  
                                                                                                                                                                        Teleservices	
  
                                                                                                                                                               Source:	
  Telcoma	
  


9/27/11                                                                                                                                                                                     15
Challenges in Mobile Ecosystem


1             Connectivity

2             Devices

3             Content/Apps

4             Payments
    9/27/11                          16
Factors driving mobile purchase

 Price is top ranked purchase driver in all countries




 Source: The Nielsen Company
                                                                                         Source:	
  AC	
  Nielsen	
  

Purchase Drivers                                Prepaid/Postpaid among youth is comparable to general population
 rice was the most common consideration
               Consumers in India
n selecting a mobile phone for young          are extremely price sensitive for mobile devices …
 eople, though that is true among
 ther age groups, too. Adult s in these
               9/27/11                                                                                                  17

ountries rated price the most important
onsideration, too. Youth aged 15 to 24
 ut price as the first purchase driver, with
he exception of Russian youth, 21 percent
Price of mobile devices in India

                                                                                                                                             Price	
  in	
  Rs	
  ‘000	
  
49% of mobile phones in retail                                                                                            	
  	
  <4.5	
                  4.5	
  -­‐	
  15	
                   	
  	
  	
  >15	
  
stores cost more than $100
                                                                                                                                                                         30%	
  


                                                                                                                                                                                                                       19%	
  
                                                33%	
  
                                                                                                                          51%	
  




                          16%	
  
                                                                        14%	
  

                                                                                                 8%	
                  8%	
                        9%	
  
                                                                                                                                                                                 6%	
                         5%	
  
        2%	
  


     0	
  -­‐	
  1	
     1	
  -­‐	
  2	
     2	
  -­‐	
  4.5	
     4.5	
  -­‐	
  7.5	
     7.5	
  -­‐	
  10	
     10	
  -­‐	
  15	
           15	
  -­‐	
  20	
          20	
  -­‐	
  25	
              25-­‐	
  40	
  
                                                                                 Price	
  in	
  Rs	
  ‘000	
                                                                 Source:	
  fonearea.com	
  

9/27/11                                                                                                                                                                                                                          18
Smartphone penetration as a % of phones



                                                                                                                                   63%	
  


                                                                                                                   45%	
  
                                                                                                  40%	
  
                                                                                     36%	
  
                                                           29%	
       30%	
  
                                            22%	
  
                          14%	
  
           9%	
  


          India	
     Sub-­‐Sahara	
   South	
  East	
     China	
     Brazil	
     Russia	
        US	
            UK	
        Germany	
  
                        Africa	
          Asia	
  
                                                                                                 Source:	
  GFK	
  Retail,	
  AC	
  Nielsen	
  




India’s smartphone penetration rates are lower than Sub-Sahara Africa
9/27/11                                                                                                                                           19
India’s mobile landscape – closer look




9/27/11                                                                    20
                                  Source:	
  InMobi	
  Ad	
  Network	
  
Challenges in Mobile Ecosystem


1             Connectivity

2             Devices

3             Content/Apps

4             Payments
    9/27/11                          21
Cost of app development is high
OPERATING	
  
SYSTEMS	
  
DEVICE	
  
TYPE	
  
 UPGRADS	
  




                Hardware	
     OS	
  


9/27/11                                 22
Applications - the problem of many




   Can the mobile web standardize experience and
   increase content consumption
9/27/11                                            23
Content / app innovation




   Presence and
   not innovation is the focus




9/27/11                          24
Challenges in Mobile Ecosystem


1             Connectivity

2             Devices

3             Content/Apps

4             Payments
    9/27/11                          25
Remote mobile payments by region

                                                                                                                                     Figures	
  in	
  $mn	
  
$350,000	
  	
  
                                           Africa	
  &	
  Middle	
  East	
     Rest	
  of	
  APAC	
  
                                           Indian	
  Sub	
  ConJnent	
         Far	
  East	
  &	
  China	
  
$300,000	
  	
  
                                           Eastern	
  Europe	
                 Western	
  Europe	
  
                                           South	
  America	
                  North	
  America	
  
 $250,000	
  	
                                                                                                                                         $8,149	
  	
  

                                                                                                                  $6,605	
  	
  
 $200,000	
  	
  
                                                                                  $4,845	
  	
  
  $150,000	
  	
                                    $3,457	
  	
  
                        $2,359	
  	
  
  $100,000	
  	
  

    $50,000	
  	
  
                        $28,297	
  	
              $54,047	
  	
  
                                                                                 $71,741	
  	
  
              $0	
  	
                                                                                          $89,333	
  	
  
                                                                                                                                                    $108,282	
  	
  
                   2010	
  
                                                2011	
  
                                                                               2012	
  
                                                                                                               2013	
  
                                                                                                                                                    2014	
  
                    Remote	
  mobile	
  payments	
  includes	
  purchase	
  of	
  virtual	
  &	
  
                    physical	
  goods,	
  and	
  cash	
  &	
  credit	
  transfers	
                            Source:	
  Juniper	
  Research	
  
9/27/11                                                                                                                                                             26
Credit card penetration in India




                                   Source:	
  Visa	
  

9/27/11                                                  27
Direct operator billing

•  Integration a major challenge
          –  Dominant strategy for non-voice revenue still missing
              •  Only 11% of revenue is non-voice
          –  Integration cycles are very long
              •  It may take months for the most persistent merchants

•  Low payout for the merchant
          –  Paypal (92%)
          –  Credit card/online (85% - 86%)
          –  Direct operator billing (10% - 40%)


•  Negative impact on mobile ecosystem
          –  Merchants wary of adoption

9/27/11                                                                 28
1. Mobile Ecosystem

          2. Mobile Advertising

          3. The Future
9/27/11                           29
Evolution of mobile phones



          2. Screens                               INTERACT	
     3. Touchscreen
          Have	
  grown	
  from	
  1”	
  	
                       Now	
  even	
  feature	
  
          to	
  4.3”	
  and	
  beyond	
                           phones	
  have	
  them	
  



                       VIEW	
                                           IMMERSE	
  




          1. Horsepower                                           4. Sensors
           Commercial	
  PCs	
  broke	
  the	
                    Accelerometers	
  
           1Ghz	
  barrier	
  in	
  1999	
  
9/27/11                                                                                        30
Evolution of mobile advertising

                                Banner	
  ads	
  
                                                                 Rich	
  media	
  
          SMS	
  ads	
  
                                             Rich	
  media	
  
                Text	
  
                News	
  
                                                                     Games	
  &	
  
                   2 Data	
            3    MulJmedia	
              Movies	
  
                                                                                          Immersive	
  	
  
                                                                                          3D	
  



  1 Voice	
                                         4 Touchscreen	
  
                                                      &	
  Sensors	
                            Ads
                                                                                Content
9/27/11                                                   Technology                             31
Making mobile advertising work




          Device	
                 Content	
  &	
  Apps	
               AdverJsers	
            Consumers	
  




                                                         CREATIVE	
  




                       IDEAS	
                           PEOPLE	
                        TOOLS	
  

9/27/11                                                                                                         32
Content-Ad Gap

                 Content        Advertisement



                   Read	
             Read	
            þ	
  
                  Listen	
           Listen	
           þ	
  
                   View	
             View	
            þ	
  
                 Interact	
     Read	
  &	
  View	
     ý	
  
9/27/11                                                          33
Platform-Tool Gap




          Horsepower
          Screens       Tools	
  to	
  create	
  and	
  
                        ideas	
  to	
  exploit	
  the	
  
          Touchscreen   plaiorm	
  capabiliJes	
  
          Sensors                                  ý


9/27/11                                                34
1. Mobile Ecosystem

          2. Mobile Advertising

          3. The Future
9/27/11                           35
1             INDIA:
              Mobile internet > desktop internet

                       •  In terms of users within 12 mths and in usage within 24 months
                       •  One of the first countries globally to get there




    9/27/11                                                                                36
2             INDIA:
              Top 3 largest Android+iOS market globally
              within 24 months




    9/27/11                                               37
3             INDIA:
              iOS+Android mobile internet usage > all other
              devices’ usage put together within 24 months

                       •  Price points dropping into volume bracket
                       •  Higher usage per device



    9/27/11                                                           38
4             INDIA:
              First $1B rev company to come from mobile
              internet, not desktop

                       •  Any guesses?



    9/27/11                                               39
Q&A   !

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Mobile Landscape Challenges

  • 1. Mobile Landscape: Challenges Atul Satija VP & MD, Asia-Pacific 9/27/11 1
  • 2. We’re a Mobile Ad Network London       Seoul   Berlin   Chicago   Paris   Shanghai   San  Francisco       New  York   Mumbai   Tokyo       Bangalore       Nairobi   Singapore   Johannesburg       Sydney   •  47 Billion Impressions per month •  314 Million Monthly Unique Users •  Mobile Dedicated •  350 Employees •  12,000+ Partners •  165 countries; 15 Offices; 12 Countries
  • 5. Mobile dwarfs every medium GLOBALLY 480 mn newspapers 1.0 bn active PCs 1.6 bn TV sets 4.2 bn mobile phones Source:  Gartner,  IDC,  BSN   Source:  KPCB  2011   9/27/11 5
  • 6. Impact of the medium SPEED REACH CAPABILITY Grown faster than print, TV and radio > 70% penetration in India Smartest advertising medium •  Most personal •  Always on •  Most interactive •  CPU, Touchscreen, Sensors, GPS, NFC… 9/27/11 6
  • 7. 1. Mobile Ecosystem 2. Mobile Advertising 3. The Future 9/27/11 7
  • 8. 1. Mobile Ecosystem 2. Mobile Advertising 3. The Future 9/27/11 8
  • 9. Challenges in Mobile Ecosystem 1 Connectivity 2 Devices 3 Content/Apps 4 Payments 9/27/11 9
  • 10. Challenges in Mobile Ecosystem 1 Connectivity 2 Devices 3 Content/Apps 4 Payments 9/27/11 10
  • 11. Many operators, many licenses Source:  Telecomtalk.info   9/27/11 11
  • 12. Many promises Source:  RespecJve  Brands.  Copyright:  Owned  by  respecJve  brands   9/27/11 12
  • 13. The reality is Service rollouts have been delayed Coverage is spotty within a circle Can  you   hear  me   now?   Hello?   Data speeds are slow Data plans are still unaffordable 1.10   0.93   0.87   Average 3G speed in Mbps 0.27   0.20   Most data plans are more than Rs. 600 pm Airtel   Vodafone   Reliance   BSNL   MTNL   Source:  CIOL,  based  on  test  done  in  Gurgaon  region   Source:  3Gsimplified.com   9/27/11 13
  • 14. Affordability of data plans in India 1%   3%   10%   15%   42%   43%   59%   60%   76%   Russia   India   Brazil   China   Italy   Germany   UK   Spain   US   Prepaid   Postpaid   Source:  AC  Nielsen   Most Indian consumers cannot afford expensive data plans… 9/27/11 14
  • 15. Wide gaps in coverage %  of  customers  covered  under  3G  license   %  of  3G  market  share   100%   100%   100%   90%   77%   67%   65%   60%   49%   48%   10%   3%   3%   6%   4%   3%   0.2%   2%   BSNL   S  Tel   MTNL   Aircel   Idea   Airtel   Vodafone   Reliance   Tata   Teleservices   Source:  Telcoma   9/27/11 15
  • 16. Challenges in Mobile Ecosystem 1 Connectivity 2 Devices 3 Content/Apps 4 Payments 9/27/11 16
  • 17. Factors driving mobile purchase Price is top ranked purchase driver in all countries Source: The Nielsen Company Source:  AC  Nielsen   Purchase Drivers Prepaid/Postpaid among youth is comparable to general population rice was the most common consideration Consumers in India n selecting a mobile phone for young are extremely price sensitive for mobile devices … eople, though that is true among ther age groups, too. Adult s in these 9/27/11 17 ountries rated price the most important onsideration, too. Youth aged 15 to 24 ut price as the first purchase driver, with he exception of Russian youth, 21 percent
  • 18. Price of mobile devices in India Price  in  Rs  ‘000   49% of mobile phones in retail    <4.5   4.5  -­‐  15        >15   stores cost more than $100 30%   19%   33%   51%   16%   14%   8%   8%   9%   6%   5%   2%   0  -­‐  1   1  -­‐  2   2  -­‐  4.5   4.5  -­‐  7.5   7.5  -­‐  10   10  -­‐  15   15  -­‐  20   20  -­‐  25   25-­‐  40   Price  in  Rs  ‘000   Source:  fonearea.com   9/27/11 18
  • 19. Smartphone penetration as a % of phones 63%   45%   40%   36%   29%   30%   22%   14%   9%   India   Sub-­‐Sahara   South  East   China   Brazil   Russia   US   UK   Germany   Africa   Asia   Source:  GFK  Retail,  AC  Nielsen   India’s smartphone penetration rates are lower than Sub-Sahara Africa 9/27/11 19
  • 20. India’s mobile landscape – closer look 9/27/11 20 Source:  InMobi  Ad  Network  
  • 21. Challenges in Mobile Ecosystem 1 Connectivity 2 Devices 3 Content/Apps 4 Payments 9/27/11 21
  • 22. Cost of app development is high OPERATING   SYSTEMS   DEVICE   TYPE   UPGRADS   Hardware   OS   9/27/11 22
  • 23. Applications - the problem of many Can the mobile web standardize experience and increase content consumption 9/27/11 23
  • 24. Content / app innovation Presence and not innovation is the focus 9/27/11 24
  • 25. Challenges in Mobile Ecosystem 1 Connectivity 2 Devices 3 Content/Apps 4 Payments 9/27/11 25
  • 26. Remote mobile payments by region Figures  in  $mn   $350,000     Africa  &  Middle  East   Rest  of  APAC   Indian  Sub  ConJnent   Far  East  &  China   $300,000     Eastern  Europe   Western  Europe   South  America   North  America   $250,000     $8,149     $6,605     $200,000     $4,845     $150,000     $3,457     $2,359     $100,000     $50,000     $28,297     $54,047     $71,741     $0     $89,333     $108,282     2010   2011   2012   2013   2014   Remote  mobile  payments  includes  purchase  of  virtual  &   physical  goods,  and  cash  &  credit  transfers   Source:  Juniper  Research   9/27/11 26
  • 27. Credit card penetration in India Source:  Visa   9/27/11 27
  • 28. Direct operator billing •  Integration a major challenge –  Dominant strategy for non-voice revenue still missing •  Only 11% of revenue is non-voice –  Integration cycles are very long •  It may take months for the most persistent merchants •  Low payout for the merchant –  Paypal (92%) –  Credit card/online (85% - 86%) –  Direct operator billing (10% - 40%) •  Negative impact on mobile ecosystem –  Merchants wary of adoption 9/27/11 28
  • 29. 1. Mobile Ecosystem 2. Mobile Advertising 3. The Future 9/27/11 29
  • 30. Evolution of mobile phones 2. Screens INTERACT   3. Touchscreen Have  grown  from  1”     Now  even  feature   to  4.3”  and  beyond   phones  have  them   VIEW   IMMERSE   1. Horsepower 4. Sensors Commercial  PCs  broke  the   Accelerometers   1Ghz  barrier  in  1999   9/27/11 30
  • 31. Evolution of mobile advertising Banner  ads   Rich  media   SMS  ads   Rich  media   Text   News   Games  &   2 Data   3 MulJmedia   Movies   Immersive     3D   1 Voice   4 Touchscreen   &  Sensors   Ads Content 9/27/11 Technology 31
  • 32. Making mobile advertising work Device   Content  &  Apps   AdverJsers   Consumers   CREATIVE   IDEAS   PEOPLE   TOOLS   9/27/11 32
  • 33. Content-Ad Gap Content Advertisement Read   Read   þ   Listen   Listen   þ   View   View   þ   Interact   Read  &  View   ý   9/27/11 33
  • 34. Platform-Tool Gap Horsepower Screens Tools  to  create  and   ideas  to  exploit  the   Touchscreen plaiorm  capabiliJes   Sensors ý 9/27/11 34
  • 35. 1. Mobile Ecosystem 2. Mobile Advertising 3. The Future 9/27/11 35
  • 36. 1 INDIA: Mobile internet > desktop internet •  In terms of users within 12 mths and in usage within 24 months •  One of the first countries globally to get there 9/27/11 36
  • 37. 2 INDIA: Top 3 largest Android+iOS market globally within 24 months 9/27/11 37
  • 38. 3 INDIA: iOS+Android mobile internet usage > all other devices’ usage put together within 24 months •  Price points dropping into volume bracket •  Higher usage per device 9/27/11 38
  • 39. 4 INDIA: First $1B rev company to come from mobile internet, not desktop •  Any guesses? 9/27/11 39
  • 40. Q&A !