Module 1
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As people rise in an organization, their audiences for both speaking and writing tend to grow and their ideas will impact more people. They will also be dealing with more complex problems involving dissimilar parts. Even for lower level jobs, communication is necessary up and down the chain of responsibility. To communicate effectively, it is important to understand the purpose, audience, and context of any message to know if the words will work for that situation. Proper communication following the P.A.I.B.O.C. structure is important because communication is expensive.
Module 1
- 1. Business Communication, Management, and Success Module 1, Locker/Kaczmarek’s Business Communication
- 2. Why do speaking and writing become even more important as people rise in the organization?
- 3. Your writing often operates in your place. (a “proxy”)
- 4. As you rise in an organization, the sizes of your audiences (speaking and writing) tend to grow.
- 5. Your ideas impact more people.
- 6. You’re dealing with more complex problems. Dissimilar parts.
- 7. If you’re just looking for a low-level job, why is it still useful to be able to write and speak well?
- 8. Communication is necessary up and down the chain of responsibility.
- 9. Questions are the lifeblood of an effective employee. Which questions? How to ask?
- 10. Why do you need to understand the purposes, audience, and context for a message to know whether a specific set of words will work?
- 11. School vs. Business or Other comparisons?
- 13. P.A.I.B.O.C.
- 14. P.A.I.B.O.C. P: purpose A: audience I: information B: benefits O: objections C: context