2. Module 4
• Family Business: Role and Importance of Family Business,
Contributions of Family Business in India, Stages of
Development of a Family Business, Characteristics of a
Family-owned Business in India, Various types of family
businesses.
• Idea Generation and Feasibility Analysis- Idea Generation; Creativity and
Innovation; Identification of Business Opportunities; Market Entry
Strategies; Marketing Feasibility; Financial Feasibilities; Political Feasibilities;
Economic Feasibility; Social and Legal Feasibilities; Technical Feasibilities;
Managerial Feasibility, Location and Other Utilities Feasibilities.
3. Role and Importance of Family
Business
• Family-owned businesses are the backbone of the economy as they create wealth, provide
jobs, are locally rooted and connected to communities.
• They seem to be around for long period of time. From historical view point, keeping in mind
the evolutionary reasons, most countries have family businesses constituting the largest
category in terms of ownership; estimates do vary, but is above 75 percent in all cases.
• About one third of the companies listed in Fortune 500 are family businesses (Lee 2004). Since
they normally do not have short term orientation and are interested in growing the family
wealth with necessary precautions with a different set of strategic goals compared to non-
family owned private companies, (Ward, 1987), their long term contribution to economy is
significant.
• This is true with the Indian economy too. Families are united over generations by their vision,
values and emotional bondage. There is growing realization that families have a social role to
fulfil and be responsible for specific activities including community development through
charity (Gallo, 2004).
• However, long term sustenance of family business depends on its smooth survival across
generations.
4. DEFINITIONS
• Family business is a corporation that is entirely owned and managed by members of a single family.
• Family firm is a corporation that is entirely owned by members of single family. It is also known as
company owned, controlled and operated by members of one or several families.
• Family business is one in which one or more members of one or more families have ownership,
interest and significant commitment towards business.
6. Stages of Development of a Family Business
Stages of Family Business Development The typical family business goes through four
stages in its development:
• 1. Entrepreneurial
• 2. Functionally-Specialized
• 3. Process-Driven
• 4. Market-Driven
7. Stages of Development of a Family Business
• Entrepreneurial: In this phase someone in the family starts a
business after having identified a business opportunity. At this
stage, the business is customer – centric. The entrepreneurial
vision develops and a mission is set for the organization.
• Functionally Specialized: This is the growth phase for the family
business. In this phase, the organization is divided into various
functions and priority is given to growth and increasing the scale
of operation. The organization becomes more flexible during this
phase and the use of control measures is limited.
8. Stages of Development of a Family Business
• Process Driven: in this process- driven phase, family business is
system –oriented and processes are set. The greatest attention is
given to core competencies and to competing with other
businesses in achieving customer satisfaction.
• Market Driven: During this phase, the family business matures and is
completely driven by market forces. The business enters various markets and
crosses geographical boundaries by strategic alliances.
10. Characteristics of a Family-owned Business in India
• Importance of family relationship: Family relationship is the most important factor in determining the
position a person holds in the business.
• Compensation of the board of directors: Family members, including those who are neither contributing
nor involves in the business, are on the board of directors.
• Loyalty: Members of the extended family and relatives have a very strong sense of loyalty to the family
and this, by default, translate into loyalty to the business.
• Dedication of family members: The family’s fortunes are usually tied to that of the family business, the
owning family shows great dedication and single-mindedness in ensuring the continued survival and
success of the business.
• Male-dominated: Sons and male members are more likely to hold higher positions and succeed as the
CEO of the company. The role of women is often that of a facilitator and mother figure to family
members and employees.
• Dominance of certain trading communities: Some communities have been very successful in business
and are synonymous with family-owned businesses in India.
12. TYPES OF FAMILY BUSINESS
• Family owned business : is a profit organization were number of voting shares, but
not necessarily majority of shares are owned by members of single extended family
but significantly influenced by other members of family.
• Family owned and managed business : is a profit organization were number of
voting shares, but not necessarily majority of shares are owned by members of
single extended family but significantly influenced by other members of family. In
this business has active participation by one family member in the top management
of company so that one or more family members have ultimate management
control.
13. TYPES OF FAMILY BUSINESS
• Family owned and led company : is a profit organization were number of voting
shares, but not necessarily majority of shares are owned by members of single
extended family but significantly influenced by other members of family. In this
business has active participation by one family member in the top management of
company so that one or more family members have ultimate management control.
But in this method one member has major influence on business activities who in
charge of regulating activities of business and members of family business.
14. What is An Idea, Opportunity and Innovation?
• An idea is a concept for a product or service that does not exist
or is not currently available in a market niche.
• In contrast, an opportunity is an idea for a new product or
service with a market that is willing to pay for that product or
service so that it can form the basis of a profitable business.
• Innovation is the process of making changes to
something that adds value to customers.
17. Idea Generation and Feasibility Analysis- Idea Generation
• A business opportunity may be defined as a set of favorable circumstances in
which an entrepreneur can exploit a new business idea that has the potential
to generate profits. Business opportunities have the following four
fundamental features:
1. They create or add significant value to the customer.
2. They solve a significant problem by removing pain point or meeting a significant want
or need for which someone is willing to pay a premium.
3. They have a robust market, margin and money making characteristics that will allow
the entrepreneur to estimate and communicate sustainable value to potential
stockholders.
4. They are a good fit with the founder and management teams at the time and
marketplace along with an attractive risk- reward balance.
18. Good Business Opportunity
• A business idea is an idea that can be used for commercial
purposes. There can be many sources of business ideas,
including the following:
1. A resolved problem faced by an actual or potential
entrepreneur.
2. An unmet customer need discovered by an actual or potential
entrepreneur at a place of employment.
3. Changes in business environment.
19. 5 step framework to select good business opportunity:
• Urgency of the market need
• Adequate market size
• Sound business model
• Potential brand value
• An able management team
20. 5 step framework to select good business opportunity:
• Urgency of the market need
The business idea should envision a product or services that satisfies a
market need or need of the customer. The market need has to be carefully
assessed by consulting industry experts as well as potential customers. The
greater the opportunity for a profitable business.
• Adequate market size
A business usually targets a particular market segment after assessing their
demographical, geographical and lifestyle factors. In order to make
business viable, a large number of potential customers should exist. There
is a need to find out the potential market size for the product or service.
21. 5 step framework to select good business opportunity:
• Sound business model
A business model is a broad range of description of various core aspects of business,
such as purpose, strategies, infrastructure, organizational structures, marketing
programmes, and operational process and policies. A business model that presents a
plan to generate profits in 3 to5 years is considered to be relatively good.
• Potential brand value
The product/ service being offered must be differentiated from those being offered by
competitors to maintain a competitive advantage in the market. It is necessary to
access the potential brand value of the product or service envisioned in order to ensure
a fair chance of survival against competition by existing as well as future products.
22. 5 step framework to select good business opportunity:
• An able management team
The ability and passion of team members to use a business opportunity is important
to success. The team should have contacts among suppliers, competitors, and
customers. The number and quality of contacts up and down the value chain is an
important determinant of eventual business success. On the whole the business
should be big enough to make it worthwhile and the team should be looking forward
to being involved with it for a long time.
23. Idea as an opportunity
• A business idea becomes a good business opportunity when it
has the following four essential qualities:
1. Attractiveness
2. Timeliness
3. Durability
4. The quality of being anchored in a product or service that creates or
adds value for its buyer or end user.
24. How to generate business ideas
Brainstorming:
• This is a technique used to quickly generate a large no. of ideas and solutions to problem.
• Brainstorming works well with 8-12 people and should be performed in a relaxed
environment.
• This session usually starts with the facilitator broadly stating the problem and setting time
limit for the session.
• The facilitator clearly sets down the rules, discouraging criticism of any kind and
encouraging a freewheeling approach, the voicing of as many ideas as possible, and
collective and constructive efforts towards the improvement of ideas.
• The facilitator writes each idea presented randomly by group members, once the time is up.
The best ideas are selected, based on a few criteria decided upon in advance ( like cost
effectiveness)
• The selection must be done on the basis of a consensus from everyone in the group.
• Score is given to all the ideas, the idea with highest score may be used to solve the problem.
• The facilitator should make the session fun for everybody, with no one dominating or
inhibiting the discussion.
25. How to generate business ideas
Survey method:
• The survey method is used to collect information by direct observation of a phenomenon of
data from a set of people.
• The survey method involves gathering information from a representative sample
population, that is a fraction of the whole population under study that presents an accurate
proportional representation of the population.
• Surveys generate new products, services and business ideas because they ask specific
questions and get specific answers.
• Surveys may be of different types, such as general and specific surveys, regular and ad hoc
surveys, preliminary and final surveys, and census and sample survey.
26. How to generate business ideas
Reverse Brainstorming:
• This method is similar to brainstorming, with the exception that criticism is allowed.
• This is also called as negative brainstorming
• In this technique discussion about the negative aspects of every idea that has been
generated through brainstorming.
• Also called the shifting process, this process most often involves the identification of
everything that is wrong with an idea, followed by a discussion of ways to overcome these
problems.
27. How to generate business ideas
The Gordon method:
• This method is similar to brain storming. Collective discussion addresses every aspect of the
planned product in an uninhibited solution oriented way.
• Ex: to devise a new pen holder, the group discusses the holding theme and examines all
possible meanings of thus word and all possible examples of holding.
• The group will later sit and study each idea to see if any of them may be useful for the
planning od a new pen holder.
• This discussion encourages a fresh, creative and unusual approach to developing a new
product.
28. Creation of opportunity
Entrepreneurial opportunities often come into being because of certain external changes, such
as
• Technological
• Regulatory
• Political
• Social
• Demographic
• Economic
29. Technological changes:
• These make it possible for people to do things in new and more productive ways.
• Technological changes can take the form of five form of business opportunity new products
and services. As shown in table.
30. Political & regulatory changes
• This leads to business opportunities by paying the way for new, more productive use of
resources or a redistribution of wealth from one person to another.
• Statutory and regulatory requirements create opportunities for entrepreneurs to start firms
that help other firms and the community to comply with the requirements.
• When the helmets were made compulsory by the government, helmets were reintroduced
into the market with new features and the demand for helmets improved substantially.
31. Social and Demographic changes
• These changes such as changes in family and work patterns, the aging of the
population, Increasing diversity at the workplace, increasing focus on health and
fitness, the increase in the number of cell phone and internet users, and new forms
of entertainment, lead to the creation of business opportunities because they alter
people’s preferences or demand for products and services, and consequently make
it possible to generate new ideas to meet new demands.
32. Economic Changes
• Economic forces affect business opportunities by determining who has money to spend.
• An increase in the number of women in the workforce over the few decades and their related increase
in disposable income is largely responsible for the number of boutique clothing stores targeting
professional women that have opened in the past few years.
A business opportunity has four essential qualities:
1. Attractive
2. Timely
3. Durable
4. Anchored in a product, service or business that creates or adds value for its buyer or end user.
34. Identify a business opportunity
• Studies have demonstrated that the identification of a business opportunity may also be a cognitive
process or an innate skill.
• Some people believe that entrepreneurs have an intuition or a “sixth sense” that allows them to see
opportunities that others miss.
• Creativity is the process of generating a novel or useful idea.
• It is important for entrepreneurs to grab a business opportunity before the market becomes
saturated with competitors and the window of opportunity is closed to them.
36. There are 3 general approaches entrepreneurs use to
identify an opportunity:
1. Observing trends:
• Entrepreneurs can identify business opportunities by carefully observing trends.
• The most important trends to follow are economic, social, technological, and
political trends.
• Ex: the development of e-commerce and laptop computers.
37. There are 3 general approaches entrepreneurs use to
identify an opportunity:
2. Solving a problem:
• Another approach to identify business opportunities is to recognize and solve a
pressing problem that customers are facing today.
• From an entrepreneur’s point of view, every problem is a disguised opportunity.
• Ex: one of the most pressing problems facing countries around the globe is
finding alternatives for fossil fuels.
38. There are 3 general approaches entrepreneurs use to
identify an opportunity:
3. Finding gap in the market place:
• A third approach to identifying business opportunities is to find a gap between what is needed
by the customer and what is actually provided to the customer.
• Finding such gaps can help entrepreneurs develop new products and improve existing ones.
• Ex: over 3 decades ago, the lack of toy stores focusing on a child’s intellectual development
resulted in the development of discovery toys, a California based company specializing in
educational toys.
40. Feasibility study
• Feasibility study is an assessment of the practicality of a proposed project.
• Preliminary evaluation of idea to determining if it’s worth pursuing
• Provides more secure notion that a business idea is viable
• A feasibility study aims to objectively and rationally uncover the strengths and
weaknesses of an existing business or proposed venture, opportunities and
threats present in the environment, the resources required to carry through, and
ultimately the prospects for success.
• In its simplest terms, the two criteria to judge feasibility are cost required and
value to be attained.
41. Why to do feasibility Analysis
• Assess Economic Viability of Project
• Protects from large capital investment
• Outline ideas before implementation
• Presents associated risk and return
• Gives objective evaluation of project to lenders
44. MARKET ANALYSIS
• A market, whether a place or not, is the arena for interaction among
buyers and sellers.
• From seller’s point of view, market analysis is primarily concerned with
the aggregate demand of the proposed product/service in future and the
market share expected to be captured.
• Success of the proposed project clearly hinges on the continuing support
of the customers.
• segment the market according to some criteria such as geographic scope,
demographic and psychological profile of the potential customers etc.
• It is a study of knowing who all comprise your customers, for this you
require information.
45. MARKET ANALYSIS
• Consumption trends.
• Past and present supply position
• Production possibilities and constraints
• Imports and Exports Competition
• Cost structure
• Elasticity of demand
• Consumer behaviour, intentions, motivations, attitudes, preferences and
requirements
• Distribution channels and marketing policies in use
• Administrative, technical and legal constraints impinging on the
marketing of the product
46. FINANCIALANALYSIS
• The objective of financial analysis is to ascertain whether the proposed project will
be financially viable in the sense of being able to meet the burden of servicing debt
and whether the proposed project will satisfy the return expectations of those who
provide the capital.
While conducting a financial appraisal certain aspects has to be looked into like:
• Investment outlay and cost of project
• Means of financing
• Projected profitability
• Break- even point
• Cash flows of the project
• Investment worthiness judged in terms of various criteria of merit
• Projected financial position
47. TECHNICALANALYSIS
The issues involved in the assessment of technical analysis
of the proposed project may be classified into those
pertaining to inputs, throughputs and outputs.
• Input Analysis
• Throughput Analysis
• Output Analysis
48. Input Analysis
• Input analysis is mainly concerned with the identification, quantification
and evaluation of project inputs, that is, machinery and 67 materials.
• You have to ensure that the right kind and quality of inputs would be
available at the right time and cost throughout the life of the project.
• You have to enter into long-term contracts with the potential suppliers;
in many cases you have to cultivate your supply sources.
• When Macdonald entered India, they developed sustainable sources of
supply of potatoes, lettuce and other ingredients for their burgers.
• The activities involved in developing and retaining supply sources are
referred to as supply chain management.
49. Throughput Analysis
• It refers to the production/operations that you would perform on the inputs to
add value.
• Usually, the inputs received would undergo a process of transformation in
several stages of manufacture.
• Where to locate the facility, what would be the sequence, what would be the
layout, what would be the quality control measures, etc. are the issues that
you would learn in greater details in subsequent lessons.
Output Analysis
• this involves product specification in terms of physical features- colour,
weight, length, breadth, height; functional features; chemicalmaterial
properties; as well as standards to be complied with such as BIS, ISI, and ISO
etc.
50. ECONOMIC ANALYSIS
• Economics is the study of costs- and- benefits.
• In regard to the feasibility of the study the entrepreneur is concerned whether
the capital cost as well as the cost of the product is justifiable vis-à-vis the price
at which it will sell at the market place.
• For example, technically, silver can be extracted from silver bromide, (a
chemical used for processing the X-ray and photo films); but, the cost of
extraction is so high that it would not be economically feasible to do so.
• Likewise, until recently cost of harnessing solar power was prohibitively high.
This cost-benefit analysis goes into financial calculations for profitability
analysis that we discussed under financial analysis.
• At this stage it is also useful to distinguish between the economic and
commercial feasibility; whereas economic feasibility leads one to the unit cost
of the product, commercial feasibility informs whether enough units would sell.
51. ECOLOGICALANALYSIS
• In recent years, environmental concerns have assumed a great deal of
significance especially for projects, which have significant ecological
implications like power plants and irrigation schemes, and for environment
polluting industries (like bulk drugs, chemicals and leather processing).
• The concerns that are usually addressed include the following:
1. What is the likely damage caused by the project to the environment?
2. What is the cost of restoration measures required to ensure that the damage
to the environment is contained within acceptable limits?
52. LEGALAND ADMINISTRATIVE
• Think of the plight of the entrepreneur who worked on the idea of a laundry to
cater to hotels and hospitals, finds it eminently feasible only to learn
subsequently that ‘laundry’ does not figure as an industry within the
administrative definition of SSI as applicable on that date.
• Another entrepreneur in Kalyani (West Bengal) developed an Ayurvedic
preparation only to find that the office of DIC did not have an expert to
validate the project; the product had to be marketed as a confectionary item!
What is implied from these examples is that the entrepreneur has to be sure
also of the administrative and legal issues involved in the project.
• These include, choice of the form of business organisation, registration and
clearances and approvals from the diverse authorities.
53. Forms of Organisation
• Sole Proprietor: At the time of startup the entrepreneur usually has to handle
all functional responsibilities of the venture and handles production,
marketing, personnel, finance himself. As a result the vast majority of new
businesses start as sole proprietors. This form has the added merit of being
free from formalities regarding incorporation or maintenance of accounts or
auditing etc.
• Partnership: As the business grows the requirements for funds and
management will also increase which might lead him to enter into partnership
with one or more persons. It is always preferable to have a written agreement
in the form of a partnership deed which clearly indicates the names and
addresses of the partners, their ages, contribution to capital, profit sharing
ratio etc. This form also makes for pooling of skills and responsibilities and
spread of risk.
54. • Company: A company can be a private limited company, in which case
it can have a minimum of 2 and a maximum of 50 members. It can be a
public limited company, 69 which has to have a minimum of 7 members,
and there is no maximum limit. This form of organisation provides vast
amounts of capital as they, unlike the private limited company, invite the
general public to subscribe to its shares and also provide limited liability.
The Companies Act of 1956 governs the companies.
• Co-operative: A co-operative is an enterprise owned and controlled by
people working in it. Generally they are formed for some specific
purpose like a housing cooperative society.
55. • Clearances and Approvals: Setting up of an industrial unit requires the
entrepreneur to obtain a number of clearances and approvals regarding land use,
pollution control and safety.
• In this regard, you would be required to interact with the local government
authorities such as the municipalities/ village panchayats and state pollution
control boards.
• In case, you wish to avail the incentives accruing to the firms registered under
Export Processing Zone/Special Economic Zone (SEZ), Software Technology
Park (STP), or 100% Export Oriented Unit you would be required to register as
such.
• Besides, certain products may require specific clearances from the relevant
departments/authorities. Box entitled ‘Product-Specific Clearances’ illustrates a
few examples of the necessary clearances and approvals vis-à-vis specific
products.
56. Economic feasibility
• The purpose of the economic feasibility assessment is to
determine the positive economic benefits to the organization
that the proposed system will provide.
• It includes quantification and identification of all the
benefits expected. This assessment typically involves a cost/
benefits analysis.
57. METHODS
• Economic rate of return (ERR)
• Social rate of return
• A vision to build a sustainable company with a workforce
comprising 70 percent people with disability is no mean task.
“Srikanth’s vision is inbuilt in the company. It is not just a lip
service to CSR
59. Technical feasibility
• This assessment is based on an outline design of system requirements, to
determine whether the company has the technical expertise to handle
completion of the project.
• The technical feasibility assessment is focused on gaining an
understanding of the present technical resources of the organization and
their applicability to the expected needs of the proposed system.
• It is an evaluation of the hardware and software and how it meets the need
of the proposed system
60. Technical feasibility
• When writing a feasibility report, the following should be taken to
consideration:
• A brief description of the business to assess more possible factors
which could affect the study
• The part of the business being examined
• The human and economic factor
• The possible solutions to the problem
61. Factors
• Material Inputs
• Manufacturing Process and Technology
• Plant Capacity
• Location
• Machinery and Procurement
65. Marketing
• Demand: Bobba estimates the in-home health care sector to be growing at
25-30 per cent compounded annually. It will be a $100-billion market in 15-
20 years, he says.
• Prices: It provides post-surgery care and senior care using high-end
technology. Among the healthcare packages is a ~9,999 scheme for
individuals, including a visits by doctors and services including blood
pressure, sugar checks and email consultations.
• Supply and Distribution: Here, there are no operating beds and there’s no
real estate. It is about last-mile delivery. It’s about remote patient care
66. Factors
• Marketing Potential
• Competitors
• Cost of Project
• Economic Trends
• Marketing Potential: In-home healthcare is estimated to be a $3-billion
opportunity in India.
• Competitors: With the number of old people rising, the business can only
grow and more players are looking to enter the segment
• Cost of Project
• Economic Trends
67. Operational feasibility
• Operational feasibility is a measure of how well a proposed system solves the problems, and takes
advantage of the opportunities identified during scope definition and how it satisfies the
requirements identified in the requirements analysis phase of system development.
• The operational feasibility assessment focuses on the degree to which the proposed development
projects fits in with the existing business environment and objectives with regard to development
schedule, delivery date, corporate culture, and existing business processes.
Elements:
• Process
• Evaluation
• Implementation
• Resistance
• Strategies
• Adapt and Review
68. Managerial Feasibility
• Purpose: determine if business has sufficient skills/resources to
bring product/service to market successfully
• Non-financial factors important to consider here
• 2 primary issues to consider:
1. Management prowess
2. Resource sufficiency
69. Importance of Feasibility Analysis
• Understanding Demand
• Assessing resources
• Marketing feasibility
• Marking a Time line