Mohammad Khalid Final Resume
- 1. M OHAMMAD K HALID 110 Breakers Edge Court ▪ Stafford, Virginia 22554 (571) 642.0320 (703) 725.2013 mkhalid514@gmail.com STORE MANAGER ▪ GENERAL MANAGER QUALIFICATIONS SUMMARY Seasoned and versatile professional, with a dynamic career in operations management reflecting the ability to assume collaborative and leadership responsibilities as well as skills in providing strategic direction toward achievement of organizational objectives. Exemplify strategic planning, organization, and general management qualifications; able to work effectively under pressure to meet deadlines and produce strong sustainable results. Demonstrate proven effectiveness within fiercely competitive, team-oriented, and fast-paced environments. Utilize technical proficiency in Microsoft Office Suite and FoxPro. Willing to relocate. AREAS OF EXPERTISE Organizational Growth Quality Assurance Profit and Revenue Maximization Policy and Procedures Enforcement Business Development Continuous Quality Improvement Budget Management Staff Training and Development Program and Project Coordination Strategic Planning and Execution Process Enhancement and Optimization Conflict Resolution PROFESSIONAL HISTORY Babies “R” Us ▪ Falls Church, VA GENERAL MANAGER 2010–Present Single-handedly manage more than 60 employees, including 4 assistant managers. Facilitate quarterly and weekly storewide leadership meetings to improve store operations. Generate weekly rhythm for all sales supervisors and managers around SOP, internal audits, mystery shops, and guest surveys. Effectively manage store operations, P&L responsibility, payroll, and financing, as well as proactively supervise personnel recruitment and training to ensure excellent guest service execution. Career Highlights: Expertly functioned as District Captain for Multi-Channel Strategy; developed and executed new initiatives to produce $100K quarterly revenue for the unit while expanding market penetration through ISPU and SOS Led a team in an entire district for Multi-Channel initiative, while ensuring seamless flow of execution and bottom-line financial results Established talent bench and supported district needs for store and assistant manager promotions Boosted the 2010 store sales by 2% compared to prior year and continually increasing sales trend in 2011 Best Buy Company ▪ Gaithersburg, MD; Union, NJ; Westbury, NY; and Potomac Yard , VA GENERAL MANAGER 2000–2010 Managed and streamlined store operations with sales unit worth more than $65M, including P&L, payroll management and financing, personnel recruitment and training, and customer services. Oversaw staff consisting of more than 150, which included 5 assistant managers. Served as segment manager in participating in the company’s goal of customer centricity. Career Highlights: Initiated and executed a strategic plan for Black Friday, increasing overall sales to more than $1.5M in 2003 to 2007 Attained the Operation Banner for achieving highest percentage in district for PRP, branded payments, and account shield in several years Consecutively ensured total compliance with established standards in 14 months to receive trophy for Customer-Based Scheduling Attained 20%-24% gross margin through maximized revenue expectations
- 2. MOHAMMAD KHALID PAGE TWO Earned distinction as three-time recipient of “Top Gun,” the highest individual merit award SPECIALTY COACH FOR OPERATIONS, District 91, VA 2005–2006 Gathered all necessary information, questions, and initiatives to mentor new operation managers. Monitored the required trainings for all operations managers and executed the district’s strategic initiatives. Coached other operations managers to achieve their maximum potential. Career Highlights: Received two district banners for handling payroll as a district in the region Frequently championed the district banner through achievement of highest rate in PRP in the region Reached the highest scores in customer service in the region, resulting in winning the district banner twice Minimized operations manager turnover by displaying unsurpassed leadership in training and coaching and consistent support to all operations managers of the district SPECIALTY COACH FOR OPERATIONS, District 44, NY 2001–2004 Career Highlights: Implemented the product replacement plan to meet the highest percentage in the region, successfully winning the district banner for four times in PRP Earned 8 district banners for highest percentage increase in sign up/opening new account branded of card in the region Repeatedly win 12 district banners for developing the payroll as a district in the region EARLIER CAREER ACCOMPLISHMENTS Target Corporation ▪ Westbury and Levittown, NY SENIOR EXECUTIVE TEAM LEADER / LOGISTICS 1996–2000 Successfully generated more than $90M sales unit in Westbury and more than $52M sales unit in Levittown Consistently surpassed sales forecast by 10% monthly Led toys and electronics seasonal replenishment team in 1998 and 1999 to ensure highest company sales Minimized worker compensation and number of accidents through development and implementation of safety programs Obtained higher sales and exceeded company goals in freight arrival by 1,400 cartons Achieved “Excellence Award” for full compliance with company standards on chargeback and receiving Marshall’s Inc. ▪ Staten Island, NY OPERATIONS MANAGER 1995–1996 Successfully attained eight Operational Excellence awards within one year Grand Look Enterprise ▪ Austin, TX ASSISTANT MANAGER 1992–1995 Contributed in creating an SOP(standard operating platform) to ensure consistency in all company operations Initiated and executed training program to enhance guest service and merchandising Created and presented a scheduling system for the company to easily manage payroll Developed budget control and minimized shrink by implementing an inventory cycle EDUCATION BACHELOR OF BUSINESS ADMINISTRATION IN FINANCE University of Texas at Austin ▪ Austin, TX, USA BACHELOR OF SCIENCE IN COMMERCE University of Karachi ▪ Karachi, Pakistan AFFILIATIONS AND ACTIVITIES All-Retail Retail Executive Network ▪ Autism Speak ▪ Toys for Tots Program ▪ Retail Industry Professional Group