Monitoring and operating a private cloud with system center 2012
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System Center helps deliver IT as a service by providing tools for application management, service delivery and automation, and infrastructure management across private and public clouds. It offers capabilities for configuring, deploying, monitoring, and operating applications and services. System Center allows for delegating access to private cloud capacity, assigning actions to user roles, and simplifying application maintenance through template-driven, in-place, and image-based updates while maintaining availability. It also provides tools for monitoring and operating service delivery through integration, process automation, and reporting.
Monitoring and operating a private cloud with system center 2012
- 4. System Center Helps Deliver IT as a Service Configure App Controller Orchestrator Deploy Public Cloud Virtual Machine Manager Service Service Operations Manager Model Delivery & Configuration Manager Private Cloud Self Service Automation Data Protection Manager App DC Owner Admin Service Manager Service Manager Virtual Monitor Operate Physical Application Management Service Delivery & Automation Infrastructure Management
- 5. System Center 2012 Cloud and Data Center Management PRODUCTIVE PREDICTABLE APPLICATIONS YOUR CLOUD INFRASTRUCTURE Deliver flexible and cost-effective Apps power your business. Deliver Private and public cloud computing infrastructure with what you predictable application service levels on your terms, managed with already know and own with deep application insight. a common toolset Heterogeneous support Deep application monitoring Flexibility with delegation and diagnosis and control Process automation Comprehensive application Applications self-service across Self-service infrastructure manageability clouds Service-centric approach Physical, virtual, and cloud management
- 7. Delegating Access to Private Cloud Capacity Delegated Development Capacity Production Cloud Abstraction Production Datacenter One Datacenter Two Development
- 8. Assign Actions to User Roles Create custom roles Choose actions and change actions dynamically as needed Uses Active Directory users and groups
- 9. Assign Quota Capacity Ability to set quota at the “all members combined” level Ability to set quota at the “individual member” level 50 VM limit for all members of user role 10 VM limit per individual member
- 10. Simplifying Application Maintenance TEMPLATE DRIVEN IN PLACE UPDATES IMAGE BASED UPDATES • Provide a single source • Change application or • Replace old OS image of truth for service template settings with new OS image deployments without replacing OS • Reinstall the application • Use Upgrade Domains image and restore the state to limit disruption of • Change memory, update service during updates application package
- 11. In Place Updates Pending Service Update 1. Choose service template from library 2. Deploy an instance of the service 3. Copy the service template, update version number, and update application or Service Template configuration Service Template 4. Publish the template v1.5 v1.0 and set the deployed service to the new template 5. Apply the update while maintaining availability of the service through the use of Upgrade Domains Deployed Service Instance v1.5 v1.0 Template Library
- 12. Image Based Updates Pending Service Update 1. Choose service template from library 2. Deploy an instance of the service 3. Copy the service template, update version number, and update virtual disk or Service Template application Service Template 4. Publish the template v1.5 v1.0 and set the service to the new template 5. Apply the update while maintaining availability of the service by replacing the virtual hard disk and redeploying the Deployed Service Instance v1.5 v1.0 Template Library application using Upgrade Domains
- 13. Private Cloud Usage Reporting Choose Date Range Choose Hosts View Results
- 14. Demo
- 16. Monitor & Operate Service Delivery INTEGRATION PROCESS AUTOMATION REPORTING Integration across System Center Business rules built into service level Consolidated data warehouse for and the enterprise to give end to agreements, assignment and reporting on performance of service end visibility of IT services and notification rules, and activity delivery activities across multiple components workflows to drive standardized and products consistent service support, change, and release management Configuration Manager Service level agreements End-to-end visibility of IT services and Operations Manager components Release management Virtual Machine Manager Proactive & Reactive Operations Service Manager Active Directory Any SQL Server database
- 17. Process Automation to drive Business needs SERVICE LEVEL AGREEMENTS RELEASE MANAGEMENT PROACTIVE & REACTIVE OPERATIONS Drive a consistent service Ensure changes to the Streamline IT operational delivery experience organization are effectively processes and activities managed and released to – Consistent delivery minimize the impact and – Greater Productivity Embed support rules and duration of the disruption to measurements into the – Support Compliance normal business workflow and activities for Work Items Facilitate the rapid remediation of errors related to IT assets and enable dymanic self-healing infrastructure, applications and services
- 18. Service Level Agreements CALENDAR • Business hours + SERVICE LEVEL METRIC • Response time • Resolution time + SERVICE LEVEL OBJECTIVE • Work Item (Service Request & Incident by default) WORK ITEM SLA • Visibility • Notifications • Reactive Processes
- 19. Release Management Release Management focuses on the controlled release of one or more changes to an application, infrastructure and services. Release Management In a Project - Hand Off to Operations Project • On time, on budget, agreed quality • Usually is a single app, infrastructure, or a service • Has specific start and end • Quite often treats supportability aspects as low priority IT Operations In Operations - Manage Rollout of Changes • Deploy many changes in the most efficient, effective, and consistent manner through applications, infrastructure and services.
- 20. Linking Changes and 1:Many 1:1 Releases Release Change Change Request, CR1 Approved Changes Request, CR2 Release Planning Approve Approve … Release Release Deployment Release (ReIM) (ReIM) Deploy Deploy Change Change Post- 1 2 Post- Implementation Implementation Review Review PIR (ChM) End End End
- 21. Reactive Process - Manual Service Desk 1 Manual Processes Monitoring Service Desk 2 • Resource intensive - only scales with more people • Error prone - manual processes often create inconsistent outcomes • Little documentation available • Proving compliance is hard Test and Diagnostics Configuration • Negative impact on Service Management Level Agreements • Support costs continue to Infrastructure increase
- 22. Reactive Process – With Automation Service Desk 1 Automated Processes Monitoring Service Desk 2 • IT services can scale up and out • Drives more consistent outcomes • Best practices captured • Service Level Agreements improve Test and • Improve Operational ROI Diagnostics Configuration Management Infrastructure
- 23. Proactive Processes Event Mgmt Monitor For Error Update Close Benefits CMDB Request Initiate Service Desk • Improved SLA Standard Operating Procedures Change Disaster Recovery Procedures Create Support Change and Compliance Associate Asset/CMDB Deployment Server to Service • Supports VM to Configuration Maintenance compliance Provisioning Virtual • Process traceability • Improved Security productivity Storage Create Connect • Captures best Extra Disk Disk to VM practices Update Server Server • Improved Configure operational ROI Network Network
- 24. Demo
- 26. Scalable, Standardized, and Predictable Applications ABSTRACTION CONSISTENCY INSIGHT CONTROL Server App-V abstracts Service Templates provide Application Performance App Controller provides the application from the standardized specifications Management provides the visibility of quota utilization OS, encapsulated in a for deploying structure to define desired across applications running in consistent format and applications, defining how performance levels based on both on-premise and public- dynamically configured at they are configured and end user experiences cloud contexts with a single deployment scaled role-based identity
- 27. Application operating models in a Private Cloud Traditional Consistent Abstracted Standard application Standard application delivered Server App-V encapsulated running on an OS in a service template application delivered in a service template Provides support for legacy Deliver consistent applications Unleash the full potential applications of the private cloud
- 28. Managing applications across multiple clouds Deploy Monitor Service Templates Package and Configuration Hyper-V VMware Xen Windows Azure Private Cloud Manage Application management across private and public
- 29. Open up the conversation Server-side monitoring shows the application is functioning “The Network “My application is Client-side, however, looks good” running slowly!” shows there is a problem “The servers are “The code passed running fine” all testing” Application performance monitoring pinpoints exactly where the issue is, reducing the mean time to resolution
- 30. Deep Insight into application performance Server-Side Code execution–level Client-Side information • Collect data from the .NET calls • Page load times and where the • Application methods time was spent (such as images, • Variables and parameters and CSS) • Types of calls being made, web • JavaScript exceptions methods, internal execution, SQL • Data is collected by injecting commands custom JavaScript on the page Rich visualization
- 31. Reporting and trending analysis Operations Manager Application Advisor provides rich reporting and trending information about the applications performance Gain quick visibility into the Top issues and application components that are impacting the end user experience Easily see where to focus resources Understand the relationships between application components
- 32. Get started quickly with application dashboards Out-of-Box Wizard Driven Custom Publish Dashboards pre-configured Enable IT professionals to Target different dashboards to with the right KPIs for instant quickly create the powerful sets of users with delegated visualization dashboards they need access control Examples: 1. Select KPIs Take advantage of the Web • Network dashboards 2. Specify scope Console and SharePoint • Operations Manager Health 3. Tune visualization webparts Dashboard
- 33. Demo
- 34. Close